Customer Relationship Manager Graduate Fresher Jobs in Pune

We are looking for a dynamic and result-oriented Sales Executive to manage project sales, generate leads, and convert prospects into customers for residential projects (1, 2 & 3 BHK flats). The candidate should have strong communication skills and a passion for real estate sales.Handle customer inquiries from walk-ins, WhatsApp, Facebook/Meta ads, and property portalsExplain project details like layout, pricing, amenities, and location advantagesConduct site visits and property presentationsFollow up with prospects and convert them into bookingsCoordinate with the marketing team for campaigns and lead generationMaintain customer database and sales reportsAchieve monthly and quarterly sales targetsBuild strong relationships with clients and channel partners

Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.

Eligibility:MBA / BBA / Graduate (Freshers can apply)Candidates interested in sales & marketingPrior internship (optional but preferred)Key Responsibilities:Generate and qualify leads through calls, social media, and referencesUnderstand client requirements and suggest suitable propertiesSchedule and coordinate site visits with potential buyersAssist in property presentations and client meetingsFollow up with clients and maintain strong relationshipsSupport the sales team in closing dealsMaintain client data and update CRM records regularlyConduct basic market research on property trends and competitorsAssist in creating marketing content (WhatsApp, Instagram, listings)

We are seeking a Relationship Manager to join our team in Wakad. As a Relationship Manager, you will play a key role in building and maintaining strong relationships with clients and help enhance their experience with our services.**Key Responsibilities:**- **Client Engagement:** Actively communicate with clients to understand their needs and provide appropriate solutions, ensuring high levels of satisfaction.- **Account Management:** Oversee the accounts of assigned clients, ensuring their queries are addressed promptly and efficiently to foster loyalty.- **Sales Support:** Assist the sales team in identifying new business opportunities by maintaining regular contact with potential clients and understanding market trends.- **Reporting:** Prepare regular reports on client interactions and feedback, helping to identify areas for improvement and growth.- **Collaboration:** Work closely with internal teams to coordinate efforts and ensure that client needs are highly prioritized and met effectively.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to convey information clearly and build rapport with clients.- **Problem-Solving Abilities:** Ability to identify and resolve client issues quickly and effectively, demonstrating a proactive approach.- **Organization Skills:** Excellent organizational skills to manage multiple accounts and tasks simultaneously, ensuring nothing falls through the cracks.- **Interpersonal Skills:** A friendly and approachable demeanor to create a welcoming environment for clients and facilitate positive interactions.- **Adaptability:** Willingness to learn and adapt in a fast-paced work environment, showing initiative and enthusiasm in all tasks. This is an exciting opportunity for individuals eager to start their careers in relationship management and client engagement.

Back office, calling and management in office

Job Openings for 5 Office Assistant Jobs for Freshers in Koregaon Park, Pune, having Educational qualification of : B.A, B.Com with Good knowledge in Good Communication Skills,Microsoft Word,Microsoft Excel,Customer Relationship,Microsoft Office,Clerical Work,Administrative Skills,Basic Computers,Typing,Calendar Management etc.

R Customer Relation Manager (Service) - Roles & Responsibilities1 Attendance Register / Biometric and Minimum office attendance should be 95% 2 Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.3 Candidate is responsible for NPS score target as per RIPL.4 Monitoring and adherence of Standard operating Care 2.0 process.5 Monitoring of requirement of enablers as per Care 2.0 Process.6 Evaluation of reports shared to Care Champion and Renault.7 Monitoring the CR department KPIS SDR/PSF/IFC as per the Target.8 Arranging and organizing the Service Promotional activities as per RIPL guidelines.7yhggnb nb9 Involve in Critical Customers case as and when required.10 Handling and attending all source of customer complaints issues and required corrective action to minimize the same.11 Taking the reports from all CR Department key role Holders e.g. CRE'S/Drivers/Housekeeping Staff.12 Prepare monthly improvement plan for Contact, appointments & turn up ratio and lost customer.13 Update to concerned SA about complaint received for their vehicle & action 14 Responsible for Resolution of all customer complaints within 3 days.15 Weekly report on nature & trend of complaints received with status of pending 'vs' resolved complaints, make a action plan with SM to minimise customer complaint.16 Quality meeting board is updated as per norms.17 Customer complaint Reply on all source of complaints.18 Replies and Update on customer complaints escalation to RIPL.19 Correspondence to Interdepartmental on various issues like DMS/Internet, Housekeeping, etc.20 Preparation of Presentation on activities done/Montly Review and its MOM.21 Sharing of all CR department required reports to SM/GM as per applicable.22 Responsible for maintaining the Customer Satisfaction KPIS.

Job description:Should have minimum 50% in 10th, 12th and graduation with NO GAAP during education.Age below 26 years or below

Maintaining a deep knowledge of company products and services.Building and maintaining strong relationships with prospective and existing clients.Researching and pursuing new business opportunities.Identifying clients' needs and requirements and proposing suitable solutions.Providing clients with comprehensive product/service consultations and guiding their decision-making process.Upselling and cross-selling products/services to clients.Resolving complaints and issues efficiently and in a timely manner.Meeting sales/revenue targets.Ensuring client satisfaction.

Sales profileSales of financial products

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Responsibilities Of Candidates Includes: Managing Incoming And Doing Outbound Calls And Customer Service Inquiries. Generating Sales Leads That Develop Into New Customers Identifying And Assessing Customers Needs To Achieve Satisfaction. No Sales Target, Only Have To Achieve Standard Talktime For The Attendance Purpose. 6 Days Proper Training With Some Assessments Which Has To Be Completed. Should Be Able To Speak And Understand Hindi Language As Well

Aviation Company is HIRING for Customer Care from LGBT+ Community (LGBT+ means Lesbian, Gay, Bisexual, Queer, Intersex, Pansexual, Asexual.)Job purpose: To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.Key responsibilities and accountabilities: Assist customers through all procedures related to arrivals & departures in the following activities.Reservations & ticketing:- Making reservations across the counter- Selling of tickets.- Remitting cash to the concerned department.- Answering customer queries over the telephone. Departures:- Attend the pre flight and post flight briefings.- Setting up of check in counters.- Screening of checked in baggage.- Maintain high quality of Check in procedures.- To assist customers with special requests.Arrivals:- To assist customers with special requests.- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same- Co-ordination with the baggage vendor for the damaged bags.- Follow up with the en-route stations regarding lost baggage.Post flight departure- Filing of all necessary flight papers- Any other responsibility assigned by the management from time to time

Duration : 3 MonthsStipend: 3-5k / monthLocation: NIBM Road, Kondhwa, Pune, Maharashtra (on-site)After 3 months of internship get a chance to work full-time with Expunch at ( 3 - 4 LPA ).A Customer Relationship Manager (CRM) is responsible for managing a company's interactions with current and potential customers. Their main goal is to build and maintain strong relationships with customers to enhance customer satisfaction and increase sales. CRM professionals analyze customer data to identify customer needs, improve customer experience, and develop marketing strategies to attract and retain customers. They use specialized software and tools to organize customer data, track customer interactions, and provide reports to management on customer trends and behaviour. CRM professionals collaborate with sales, marketing, and customer service teams to ensure consistent messaging and seamless customer experiences across all touchpoints.Responsibilities:1.Develop and implement strategies to attract and retain customers.2. Manage customer data and use data analysis tools to identify customer needs and preferences.3.Work with sales and marketing teams to create campaigns and promotions aimed at increasing customer engagement and loyalty.4.Establish and maintain strong relationships with customers to enhance customer satisfaction and retention.5.Provide guidance and training to customer service representatives to ensure consistent messaging and quality customer experiences.6.Use google sheets to track and analyze customer interactions and provide reports to management on customer trends and behaviour.7.Identify and resolve customer issues and complaints in a timely and effective manner.8.Monitor industry trends and competitor activities to inform CRM strategy and improve customer satisfaction.Requirements:1.Bachelor's degree in business, marketing, or a related field.2.Familiarity with CRM software and data analysis tools.

Roles & Responsibilities : Acquisition of HNI clients by tracking Affluent & Super Affluent Client segment in the market for new client acquisition. Managing client relationship and generate AUM from preferred clients. Advising Affluent clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients To research, investigate and update them on available investment opportunities/financial market trend to determine whether they fit into clients' portfolios. To coordinate with product and research team for taking investment decision for the clients as per their financial requirement. To conduct and assist in organizing seminars, workshops and other business development activities

1. Area/ Lane /Geography Mapping:Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle.2. Source Relationship Management:Responsible for managing the relationship with all sources assigned and identified by him in his geography/area.3. Maintain Reports:Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities.4. Channel Partner Recruitment:Responsible for identifying the need for appointment of a channel partner5. Team Huddle:Responsible for attending team huddle on a daily basis as per the set process

JOB DESCRIPTIONPROFILE Banking and financePROFILE WORK Back office demat accountDESIGNATIONS Equity commodity dealer Relationship manager.EDUCATION CRITERIA 12 + Diploma (in any field) Graduates (preferrable)AGE CRITERIA 21yrs 30yrsJOB LOCATION Pune)SALARY 8000 TO 18000Benefits Job AssistanceCandidates should attend training and clear NISM 8 exam.

Relationship Manager for AIRTEL Two wheeler is compulsory Grad. Is must To handle the Corporate client for the same To solve the queries To manage the relationship between the clients and the company

Responsibilities Of Candidates Includes: Managing Incoming And Doing Outbound Calls And Customer Service Inquiries. Generating Sales Leads That Develop Into New Customers Identifying And Assessing Customers Needs To Achieve Satisfaction. No Sales Target, Only Have To Achieve Standard Talk time For The Attendance Purpose. 6 Days Proper Training With Some Assessments Which Has To Be Completed. Should Be Able To Speak And Understand Hindi Language As Well

Responsibilities of Candidates Includes: Managing Incoming and Doing Outbound Calls and Customer Service Inquiries. Generating Sales Leads that Develop Into New Customers Identifying and Assessing Customers Needs to Achieve Satisfaction. No Sales Target, Only have to Achieve Standard Talk Time for the Attendance Purpose. 6 Days Proper Training with Some Assessments Which Has to Be Completed. Should Be Able to Speak and Understand Hindi Language as Well

1. Area/ Lane /Geography Mapping:Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle.2. Source Relationship Management:Responsible for managing the relationship with all sources assigned and identified by him in his geography/area.3. Maintain Reports:Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities.4. Channel Partner Recruitment:Responsible for identifying the need for appointment of a channel partner