Customer Service Associate Jobs For 12th Pass Freshers

We are looking for a Customer Service Associate based in Bhopal, India. This role is ideal for individuals with little to no experience who are eager to begin a career in customer service. You'll be responsible for assisting customers and ensuring their needs are met.

Key Responsibilities:

1. Customer Support: You will respond to customer inquiries through calls, chats, or emails, providing accurate information about products and services.

2. Issue Resolution: Handling customer complaints and resolving issues promptly to ensure customer satisfaction and retention.

3. Record Keeping: You will maintain accurate records of customer interactions and transactions, documenting issues and solutions to help improve service quality.

4. Feedback Solicitation: Gathering feedback from customers to identify areas for growth and improvement within the service team.

Required Skills and Expectations:

Candidates should have a high school diploma or equivalent, with essential skills including strong communication and listening abilities. A good command of English and Hindi is highly valued. You should have basic computer skills and the ability to navigate software applications efficiently. Additionally, being disciplined and self-motivated is vital as this is a work-from-home position. The ideal candidate will enjoy helping others and will be patient and empathetic in their interactions. If you are ready to start your career in customer service and want to work in a dynamic environment, we encourage you to apply.

• Experience

  0 - 2 Years

• No. of Openings

  780

• Education

  12th Pass

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab