Customer Care Assistant 10th Pass Experience Jobs in Gurgaon

As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.Key Responsibilities:- Handle Customer Inquiries: Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- Resolve Issues: Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- Provide Product Knowledge: Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- Maintain Records: Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- Collaborate with Other Teams: Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.

Job Openings for 50 Customer Support Executive Jobs with minimum 1 Year Experience in Gurgaon having Educational qualification of : 12th Pass with Good knowledge in Customer Care, Customer Service, Customer Support, Domestic BPO, Inbound Calls, BPO Voice, Customer Handling, Good Communication Skills etc.

customer care executives,crm for 2 wheeler industry

Hiring! Hiring! Hiring!Role: Customer Support Executive (Voice/Non-Voice)Location: Noida GurgaonSalary: Upto 35000 CTCTiming:Rotational OffEligibility: UG / Graduate, Freshers welcomeSkills: Basic English, Good communication Walk-in Interview Call/WhatsApp: 9910612027Contact Hr- KajalDrop your cv in this number. Only immediate joiner Apply

good at calling. good communication skills.

Job Description: Customer Service Representative (Gurgaon)Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our team as a Customer Service Representative and be a part of a vibrant and customer-centric environment. We are looking for both undergraduate and graduate candidates with a minimum of 6 months of relevant experience to provide top-notch customer support.Responsibilities:Handle incoming customer inquiries via phone, email, and chat in a courteous and professional manner.Provide accurate information about products, services, and company policies to assist customers effectively.Resolve customer issues, concerns, and complaints, striving for first-contact resolution.Assist in troubleshooting technical problems and guiding customers through appropriate solutions.Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.Collaborate with cross-functional teams to escalate and resolve complex issues promptly.Upsell products and services to customers, where applicable.Continuously update knowledge about company offerings, policies, and industry trends to provide accurate and up-to-date information to customers.Qualifications:High school diploma or equivalent; undergraduate or graduate degree preferred.Minimum of 6 months of previous customer service experience, preferably in a similar role.Exceptional communication skills with fluency in English (verbal and written).Strong active listening skills to understand customer needs and provide appropriate solutions.Ability to adapt to various customer personalities and situations.Proficiency in using computer systems and CRM software to manage customer interactions.Basic knowledge of troubleshooting technical issues will be an advantage.Strong problem-solving skills and ability to remain calm under pressure.Benefits:Competitive salary package up to 33.5k INR, commensurate with experience

Assisting customers in solving their queries of financial products. Reaching productivity that meets job standards, while working with speed and accuracy. Ability to learn about products and services and describe/explain them to prospects. Understanding customer requirement and cross selling and up selling the existing products. Responding in a timely and effective manner to all internal communication.

Handling customer service and salesShould be comfortable with 24*7 shiftsShould be experienced in travel industryHaving knowledge of AmadeusCandidate with good communication skills can apply for this position.Should be comfortable with rotational shift.

Deliver 5-star, in-person support for our partners. Walk new drivers through onboarding and all the tools to be successful Uber drivers. Resolve driver issues and questions. Help brand the Uber name and get drivers excited. Stay on top of Uber processes and tools. Work with the Driver Operations team to streamline procedures.