Aervista Institute of Aviation & Hospitality Management
0 - 1 yrs
8.0 Lac/Yr
Patna City
Customer Relationship Airport TicketingAirline OperationsAirport OperationPassenger HandlingAirline Customer Service
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Customer Service Associate to join our team in Patna City. This role is perfect for individuals who are enthusiastic about providing excellent service and ensuring a positive experience for airport passengers.nnKey Responsibilities:nn1. Customer Assistance: Greet and assist passengers at the airport, answering queries related to flight schedules, baggage handling, and travel procedures.nn2. Check-In Support: Help passengers with the check-in process, ensuring they have the necessary documents and information for their flights.nn3. Problem Resolution: Address any issues or complaints from passengers with patience and professionalism, striving to find quick and satisfactory solutions.nn4. Information Management: Keep passengers informed about flight updates, delays, and gate changes through clear and consistent communication.nnRequired Skills and Expectations:nnIdeal candidates should possess strong communication skills and the ability to remain calm under pressure. A friendly demeanor and a positive attitude are essential for creating a welcoming environment for passengers. Attention to detail is crucial in adhering to airport policies and ensuring smooth operations. Applicants should have at least a 10th-grade education and be willing to work full-time in an office setting. No prior experience is necessary, making this a great entry-level opportunity for motivated individuals looking to begin their career in customer service at the airport.
Good Communication SalesCustomer Care AssociateBPOTelecallerTelesalesWork From Home
Designation - Customer Care Associate1. Managing incoming calls and customer service enquiries2. Meet Customer service call handling quotas.3. Fluent Communication skills is utmost priority4. 5 days working with 2 days rotational weekly - off.5. Cab Facility will be provided only for night shift (odd hours)