Customer Associate Job Vacancies in Nagercoil

Job Summary:The Admin CRM Executive is responsible for managing and optimizing the Customer Relationship Management (CRM) system and providing administrative support to ensure seamless operations. This role involves data entry, system maintenance, report generation, and assisting with customer service and communication.Key Responsibilities:CRM System Management:Maintain and update CRM system data to ensure accuracy and completeness.Customize and configure CRM functionalities to meet business needs.Monitor system performance and resolve any technical issues or errors.Data Entry and Management:Input and update customer information and interactions in the CRM system.Ensure data integrity by conducting regular data audits and cleaning.Generate and analyze reports to provide insights into customer trends and behaviors.Administrative Support:Provide administrative assistance to the CRM team and other departments as needed.Schedule and coordinate meetings, events, and training sessions related to CRM activities.Prepare and distribute documentation, including reports and presentations.Customer Support:Assist with customer inquiries and provide support related to CRM system use.Coordinate with the customer service team to address and resolve customer issues.Develop and maintain a knowledge base for frequently asked questions and common issues.System Enhancement:Collaborate with IT and CRM vendors to implement system upgrades and new features.Collect and analyze user feedback to identify areas for improvement.Develop and deliver training sessions for staff on CRM best practices and updates.Compliance and Security:Ensure compliance with data protection regulations and company policies.Implement and monitor security measures to protect sensitive customer information.Conduct regular reviews to ensure adherence to CRM data standards.

Key Responsibilities: Respond to customer inquiries in a timely and professional manner Build and maintain positive relationships with customers Address customer complaints and ensure their timely resolution Provide accurate information to customers about our products and services Follow up with customers to ensure their satisfaction and to promote repeat business Keep accurate records of customer interactions and transactions Perform other duties as and when assigned by the Store Managers

We are looking for 30 Customer Support Executive Posts in Nagercoil with deep knowledge in Customer Care,Customer Support,Voice Process,CSE, Customer Support Executive and Required Educational Qualification is : Other Bachelor Degree

JOB DESCRITION:1. IT IS FULLY BRANCH INSIDE SALES ORIENTED JOB2. IT IS PURELY CORPORATE BASIS JOB3. TO SELL OUR BANKING PRODUCTS THROUGH:1. TELECALLING2 .EXISTING CUSTOMERS3. NEW CUSTOMERS3. PERSON MUST HAVE COMMUNICATION SKILL IN LOCAL LANGUAGES IN TAMIL OR ENGLISH4. CANDIDATES MUST HAVE TALKATIVE SKILL5. CANTIDATES MUST HAVE A CONVINCING SKILL6. IT IS NOT A TARGET BASIS JOBVACANCY LOCATION:MADURAI, TIRUNELVELI,NAGERKOIL,THENI,VIRUDHUNAGAR,SIVAKASI,KANYAKUMARI,THIRUVARUR,DINDIGUL,MAYILADUDURAI,NAGAPATTINAMEXPERIENCE : FRESHERS OR ANY SALES ORIENTED EXPERIENCEBASIC FIXED SALARY: 10K TO 17K + INCENTIVESOTHER BENEFITS : PF,ESI,MEDICAL INSURANCE BENEFITS & FACILITY LIKE OFFER LETTER,PAYSLIP ,AND EXPERIENCE LETTER ALSO WE PROVIDECOMPANY : INNOVSOURCEPVTLTD

We are looking for 5 Telecaller Executive Posts in Nagercoil with deep knowledge in Good conveying skill about the education product to the client and Required Educational Qualification is : Other Bachelor Degree. Database will be provided along with the training