Customer Associate Job Vacancies in Hisar

Hiring For Customer service role:Hiring For Customer service role:(Fresher and experienced both can apply )(70% voice & 30% non Voice(Fresher and experienced both can apply )(70% voice & 30% non Voice)Job Location: Airoli, Navi MumbaiEligibility: HSC or Graduate Fresher or any BPO or non bpo experience (stable profiles only)Qualification: Minimum HSC PassedShift: 24/7 Rotational Shifts.Week offs: 5 days working and any 2 rotational week offs.Rounds of Interviews: HR and HL (English Test)Quality: Excellent language skillsAge Criteria: maximum 48Note:1.Mega drive at Sutherland office tom at 2 pm2.Face to face interviews Role & responsibilitiesNo Walkins on Saturday and SundayNote: Sutherland never requests payment or favours in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@sutherlandglobal.comRole: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required

Job Openings for 1 Telecalling Executive Job for Freshers in Hisar Cantt hisar having Educational qualification of : Higher Secondary with Good knowledge in Tellecaller etc.

We are hiring experienced Customer Service Associates to keep growing. If you're dedicated and ambitious, So there is an excellent place to grow your career. Responsibilities for Customer Service AssociateRespond promptly and professionally to incoming customer inquiries in person, by telephone, or by emailMaintain an updated knowledge of the organization's products, services, and customer service policiesDocument customer interactions when necessary, compiling documents and forwarding information to interested partiesExplain simply and clearly in response to customer questions and check for customer understanding and acceptanceRecommend new products or services or make suggestions for improvements by identifying relevant features and benefitsAssist clients by demonstrating the use of goods and programs and answering any questions they may haveParticipate in training opportunities provided by the organization or by outside entitiesEstablish and maintain good rapport with customers by using positive language and anticipating their needsQualifications for Customer Service Associates2+ years of previous customer service experience a plusFriendly and welcoming manner with clients and other members of the customer service teamExtensive knowledge of the company's policies, procedures, goods and servicesFamiliarity with customer-relationship management (CRM) software programsAbility to explain complex concepts in a clear, simple manner to customersStrong command of written and verbal EnglishExcellent organizational and multitasking skillsAbility to maintain a calm and polite manner in stressful situationsWillingness to cooperate with customers and management to resolve any issues that may arise.