Aervista Institute of Aviation & Hospitality Management
0 - 1 yrs
8.0 Lac/Yr
Deogarh
Customer Relationship Airport TicketingAirline OperationsAirport OperationPassenger HandlingAirline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Deogarh, India. This entry-level position is perfect for those looking to start their career in the aviation industry. You will play a vital role in ensuring a positive experience for travelers at the airport.nnKey Responsibilities:nn- Welcome Passengers: Greet travelers warmly as they arrive, creating a friendly and welcoming atmosphere.n- Assist with Check-In: Guide passengers through the check-in process to ensure a smooth and efficient experience.n- Provide Information: Offer accurate information regarding flight schedules, gate changes, and airport services.n- Address Customer Concerns: Handle inquiries and resolve any issues passengers may have, demonstrating patience and professionalism.n- Coordinate Baggage Services: Assist passengers with baggage-related queries and ensure their needs are met during their travels.nnRequired Skills and Expectations:nnTo succeed in this role, candidates should have a minimum education of 10th Pass. We are looking for individuals with excellent communication skills and a friendly demeanor. A passion for helping others and the ability to work well in a team environment are essential. Attention to detail and a positive attitude will help you thrive in a fast-paced airport setting. No prior experience is required, making this a great opportunity for those new to the workforce.
Aervista Institute of Aviation & Hospitality Management
0 - 1 yrs
8.0 Lac/Yr
Deogarh
Customer Relationship Airport TicketingAirline OperationsAirport OperationPassenger HandlingAirline Customer Service
SHARE YOUR RESUME 8282965559nWe are seeking an Airport Customer Service Associate to join our team in Deogarh, India. This entry-level position is ideal for individuals looking to start their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers at the airport, providing information about flights, terminals, and services to ensure a smooth travel experience.nn2. Check-in Process: Help passengers with the check-in process, including baggage handling and issuing boarding passes, while adhering to airline policies and procedures.nn3. Problem Resolution: Address any customer inquiries or concerns promptly, finding effective solutions to enhance passenger satisfaction.nn4. Coordination with Airlines: Communicate with airline staff and other airport personnel to ensure all operations run efficiently and to relay essential information to passengers.nnRequired Skills and Expectations:nnCandidates should have at least a 10th-grade education and must be open to learning as there is no prior experience required. Strong communication skills, a friendly demeanor, and a keen focus on customer service are essential for success in this role. Additionally, potential candidates should be able to handle stressful situations calmly and effectively while maintaining a professional attitude. Availability for full-time work from the office is required. This position offers a fantastic opportunity to grow within the aviation industry and make a positive impact on travelers experiences.