143

Collection Agent Job Vacancies in Maharashtra

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  • Fresher
  • 6.0 Lac/Yr
  • Shivtirth Nagar Pune
Data Entry Audit Data Entry Automation Data Entry Forms Data Entry Software Data Entry Speed Data Cleansing Data Entry Accuracy Data Entry Validation Data Formatting Data Input Google Sheets Spreadsheet Management Keyboard Shortcuts Microsoft Excel Numeric Keypad Typing Speed Data Quality Control Data Verification Copy-Paste Data Accuracy Data Extraction Data Collection Online Data Entry Data Entry Operator Data Entry Executive Data Entry Specialist
We are looking for a Data Entry Executive to join our team in Shivtirth Nagar, Pune. This is a part-time, work-from-home position, ideally suited for freshers who have completed at least the 10th grade. The candidate should be female.Key Responsibilities:- **Data Input**: Enter various types of data into computer systems and databases accurately and efficiently. This includes customer information, sales records, and inventory data.- **Data Verification**: Review and verify the accuracy of the entered data to ensure it meets our quality standards. This ensures that our databases are always up to date and reliable.- **File Management**: Organize and maintain electronic files and documents in a structured manner. This involves categorizing and labeling files for easy retrieval.- **Reporting**: Generate basic reports using the entered data as required. This helps in tracking performance and making informed decisions based on the available data.- **Collaboration**: Work closely with team members and report to supervisors. Good communication is essential to understand tasks and receive feedback.Required Skills and Expectations:- **Attention to Detail**: Accuracy is crucial in data entry; the candidate should be meticulous in their work.- **Basic Computer Skills**: Familiarity with computer operations, including typing and using spreadsheets, is important.- **Time Management**: Ability to manage time effectively and complete tasks within set deadlines is essential.- **Willingness to Learn**: An eagerness to grow and adapt in a fast-paced environment is a must for success in this role.
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Urgent Requirement For Collection Executive Fresher

Ashpa Global Services Private Limited

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Chandrapur
Cash Collection Convincing Power
o Directly Contact Delinquent Customers At Their Homes Or Businesses To Discuss Their Overdue Payments And Initiate Collection Efforts.o Analyze Customer Financial Situations To Understand Their Ability To Repay And Identify Potential Collection Strategies. o Negotiate Repayment Plans With Customers, Including Instalment Agreements, To Facilitate Debt Recovery While Maintaining Positive Customer Relationships.o Collect Payments From Customers In Person, Ensuring Proper Documentation And Recording Of Transactions.o Adhere To All Local And National Debt Collection Laws And Regulations During Interactions With Customers.o Regularly Update Management On Collection Progress, Including Outstanding Debt Amounts, Recovery Rates, And Customer Interactions.o Accurately Documenting All Interactions With Debtors, Including Payment Promises, Agreed-Upon Terms, And Any Relevant Details In The Crm System (Feedback & Trail Upload). o Travel To Different Locations To Meet With Customers, Including Their Homes And Workplaces. o Handle Escalated Customer Issues And Refer Complex Cases To The Appropriate Department When Necessary.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Pune
Collections Recovery Payment Collection Strategic Communication Negotiation Skills Cash Collection
We hired Both Freshers and experience candidates those interested in field work of collection and Recovery
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  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • Lower Parel Mumbai
Collections Recovery Debt Recovery Negotiation Skills Cash Collection Strategic Communication Collection Process Collection Executive Debt
US Collection Executive - Night ShiftJob Brief: We are seeking a proactive and detail-oriented US Collection Executive to manage rent collections and follow up on overdue payments from tenants in the United States. This role involves making collection calls, drafting formal notices, managing collection data, and ensuring timely reporting. The ideal candidate will have experience in U.S. billing practices and a strong understanding of customer payment processing.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Khopoli Raigad
MS Excel MS Office
Candidate should have hands on experience in MS Excel, good understanding of Data and processes of FMCG industry.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Mumbai
Cash Collection Collections Recovery
Hiring: Collection Telecaller Location: Mumbai Experience: 02 Years Salary: Best in Industry + IncentivesJob Responsibilities: Call customers for payment reminders Follow up on pending dues Maintain call records and update system Handle customer queries professionally Achieve monthly collection targetsRequirements: Good communication skills (Hindi/English) Basic computer knowledge Confident & target-oriented Freshers can apply Attractive Incentives Fixed Salary + Performance Bonus Friendly Work Environment Interested candidates can call/WhatsApp: 8983049677
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Field Executive (Male)

Akshar Investment Care

  • 1 - 3 yrs
  • Chandrapur
Basic Computer Skills Payment Collection
As a Field Executive in Chandrapur, you will play a crucial role in ensuring smooth operations and excellent customer service. Your responsibilities will include:- **Customer Interaction**: Engage with customers directly to provide information about products or services, addressing any inquiries and fostering strong relationships.- **Data Collection**: Gather essential data from the field, including customer feedback and market trends, to assist in the improvement of products and services.- **Sales Support**: Aid the sales team by generating leads and supporting promotional activities aimed at increasing product visibility and sales performance.- **Reporting**: Prepare daily, weekly, and monthly reports to document insights and observations gathered during field visits, helping the management make informed decisions.- **Travel**: Visit designated locations regularly to meet with clients, ensuring that timely follow-ups are conducted and customer satisfaction is maintained.To succeed in this role, you should have the following skills and expectations:- **Communication Skills**: Strong verbal communication skills are essential for interacting effectively with customers and team members.- **Problem-Solving Ability**: You should be able to think on your feet and offer solutions to customer concerns or queries.- **Basic Technical Skills**: Familiarity with digital tools and basic software will help in completing reports and managing data efficiently.- **Time Management**: You must be able to prioritize your tasks effectively to meet deadlines.- **Team Player**: Collaborating well with others is important, as you will work closely with different departments to achieve common goals. Candidates are expected to have 1 to 3 years of experience and must have completed at least the 12th grade. This position is ideal for motivated individuals with a passion for customer service.
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Collection Manager Fresher

Bharat Financial Inclusion Limited

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Wardha
Customer Relationship Client Relationship Problem Solving Customer Management Good Communication Skills Communication Skills Collections Recovery Recovery Agent
Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.
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  • Fresher
  • Mumbai
Communication Data Collection Curiosity
Listen to Radio and watch TV to categorize and identify music, advertising and programming content.Minimum Qualification: HSCCandidate must be based in Mumbai.Why Join Us?Exciting career growth opportunities.Dynamic and supportive work environment.Be part of a forward thinking team.Apply now at careers@aircheckindia.com and turn your passion into a profession!Job Type: Full-timeBenefits:Flexible scheduleHealth insuranceInternet reimbursementPaid sick timeProvident FundWork from homeWork Location: In person
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Telecaller (Freshers) Thane

The Collection Bureau

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Thane West
Voice Process Debt Recovery Recovery Agent Collections Recovery Payment Collection Collection Agent Collection Manager Collection Executive Collection Process Telecalling Telecaller
follow up customers via out bound calls & to inform them to finish debt amount (unpaid EMI & loans), bank ke loan defaulter customers se payment collection karna hai. Freshers, Experience, DRA- Non DRA sab apply kar sakte hai.
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Telecaller - Mumbai (Female Only)

Paranubhuti Foundation

  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Mumbai
Telecalling Telecalling Executive Fundraiser Donation Collection Convincing Power Professional Communication Social Worker NGO Social Service
Required a Female Telecallers as Fundraiser for NGO Paranubhuti Foundation. Get a wonderful opportunity to help poor and needy people. Get proper recognition for the work done. Candidates need to do online or on call work for donations & fundraising. Eligibility : Good communication skills, Telecalling. Donation, Fundraising or Sales Experience, Ability to convince for donations. Apply Now.
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Pune
International Voice Process International BPO Executive US Shift International Voice Collection Process
Job Title: International Collection ProcessLocation: Pune, KharadiShifts: US ShiftsExperience: Freshers & Experienced Candidates WelcomeEligibility: Undergraduates can ApplyCommunication Skills: Looking for Candidates with Strong Communication SkillsJob Description:We are hiring for the International Collection Process and invite freshers, undergraduates, and experienced candidates to apply. This is an excellent opportunity to be part of a dynamic team, working on international client accounts to follow up on overdue payments. If you have good communication skills and a desire to work in a target-driven environment, we would love to hear from you!Key Responsibilities:Contact international clients to follow up on overdue payments.Maintain accurate records of payments and outstanding balances.Collaborate with team members and management to resolve payment issues.Ensure compliance with international financial regulations and company policies.Provide excellent customer service while maintaining professionalism.Requirements:Strong verbal and written communication skills.Ability to work in a fast-paced, target-driven environment.Detail-oriented with good problem-solving abilities.Freshers, undergraduates, and candidates with prior experience in collections, customer service, or finance are welcome to apply.What We Offer:Free Transport to and from the workplace.Uncapped Incentives based on performance.US Shifts to cater to international clients.Training provided for freshers.Opportunity to work with an international team and gain global exposure.Career growth and advancement opportunities.
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  • 1 - 2 yrs
  • 45.0 Lac/Yr
  • Pune
Data Entry Work-from-home Data Entry Clerk Hindi Typing Non Voice Process Copy Editing
As a Data Collection Executive, your main responsibility will be to collect and compile data from various sources. This includes researching online databases, conducting surveys, and gathering information through phone calls or emails. You will need to have strong attention to detail and organization skills to ensure accurate data collection and entry.Key responsibilities:- Collect data from various sources: You will be required to gather information from online platforms, databases, and other resources.- Conduct surveys: You may need to create and distribute surveys to collect specific data from target audiences.- Maintain data accuracy: It is essential to ensure that the collected data is accurate and updated regularly.- Communicate effectively: You will need to communicate with team members and supervisors to provide updates on data collection progress.Skills and expectations:- Strong attention to detail: Being meticulous and thorough in data collection is crucial for this role.- Good communication skills: You should be able to effectively communicate with team members and external sources.- Organizational skills: The ability to organize and manage collected data efficiently is important.- Basic computer skills: Proficiency in using online platforms and basic software for data entry is required.- Self-motivated: As a part-time remote position, you should be able to work independently and manage your time effectively.
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Collection Agent Jobs For 12th Pass Freshers

Konexions Backoffice Services Pvt Ltd

  • 0 - 3 yrs
  • 111737
Collections Recovery Debt Recovery Debt Collection
*Urgent opening for Collection process* *Company Name: Konexions Backoffice services Pvt. Ltd.* *Job Location: Andheri East*Experience:* Freshers, Non-DRA, and DRA candidates*Shift Timings:* 9:30 am to 6:30 pm*Week off:* Sunday *Salary Structure:**Freshers:* 14,000 in-hand + travelling & recharge allowance*Non-DRA:* 15,000 15,500 in-hand + travelling & recharge allowance*DRA:* 17,000 in-hand + travelling & recharge allowance*Qualification:* Minimum HSC Pass*Work Location:*Unit No. 403404, I Wing, 4th Floor, Tex Center Pre-Coop Soc Ltd, Saki Vihar Road, Chandivali, Andheri East, Mumbai 400072.If youre interested, share your CV on this WhatsApp number
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  • Fresher
  • 1.8 Lac/Yr
  • Mumbai
Document Collection Collection Executive
We are Looking for Documents Collection Executive
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  • 5 - 9 yrs
  • 4.0 Lac/Yr
  • Juinagar Navi Mumbai
JD - Knowledge Of Tally GST Reconciliation TDS TCS E-INVOICEING E-WAY BILLING PETTY CASH BANKING TRANSACTIONS PO GENERATION DC SALE INVOICE LEDGER PAYABLES RECEIVABLES PAYMENT COLLECTIONS BANK RECONCILIATION Email MS Office Etc Tally Purchase Accounting Account Receivable Tally ERP Bookkeeping Accounting Software Journal Entries Balance Sheet Accounts Finalisation
Jd - Knowledge of Tally, Gst Reconciliation, Tds, Tcs, E-invoicing, E-way Billing, Petty Cash, Banking Transactions, Po Generation, Dc, Sale Invoice, Ledger, Payables, Receivables, Payment Collections, Bank Reconciliation, Email, Ms Office Etc
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Collection Agent

Freelance Recruiter

  • 1 - 7 yrs
  • 4.8 Lac/Yr
  • Thane
Strategic Communication Cash Collection BPO Operations Negotiation Skills Collections Recovery Convincing Power
Looking for candidates with Excellent Communication skills for a US First Party Collection.Salary between 20,000 - 35,000 with Unlimited Incentives.
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  • Fresher
  • 6.0 Lac/Yr
  • Mumbai
Good Communication Skills Collection Agent Customer Retention Sales Outbound Calling Customer Care Voice Process International BPO International Voice Process BPO Call Center Call Center International Voice
Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.
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  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Thane West
Customer Service International BPO US Process International Voice BPO Voice English Communication Collection Process
Greetings!!Grab the opportunity to earn Unlimited Incentives.We are hiring for First Party Collections.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. SSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.
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Collection Executive

KK Consultancy

  • 1 - 2 yrs
  • 5.0 Lac/Yr
  • Bhayander Mumbai
Strategic Communication Convincing Power Collections Recovery
If youve handled 1st or 3rd Party US Collections, this is your opportunity to grow with a global process that rewards skill, discipline, and dedication.
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Field Executive

The Collection Bureau

Collection Agent Collection Boy Payment Collection Collection Supervisor Recovery Agent Recovery Specialist Debt Recovery Collections Recovery Field Executive Walk in
To follow up customers & collect the payment (unpaid EMI & loans)Visit customers address Target orientedTo achieve collections and recovery for assigned delinquent customers.Loan/ Debt Collections experience.DRA or Non DRABest salary & incentives
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Telecaller Collections

The Collection Bureau

  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Kapurbawdi Thane
Collection Telecaller BPO Telecaller Debt Recovery Recovery Debt Recovery Agent DRA Walk in
To follow up customers via out bound calls & to inform them to finish debt amount (unpaid EMI & loans)To deal with out bound calls (domestic)Should know about Skip TracingTo achieve collections and recovery for assigned delinquent customers.Loan/ Debt Collections experience.Basic computer knowledge (MS-office)DRA or Non DRA
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  • Fresher
  • 5.0 Lac/Yr
  • Female
  • Koregaon Mul Pune
Data Cleansing Data Entry Accuracy Data Entry Forms Data Entry Automation Data Formatting Data Entry Speed Data Quality Control Data Entry Validation Data Input Data Entry Audit Data Entry Software Data Verification Google Sheets Typing Speed Microsoft Excel Spreadsheet Management Data Extraction Keyboard Shortcuts Numeric Keypad Data Collection Copy-Paste Data Accuracy Online Data Entry Data Entry Operator Data Entry Executive Data Entry Specialist
We are looking for a detail-oriented Data Entry Executive to join our team. This part-time position allows you to work from home, making it an ideal opportunity for freshers, especially female candidates who have completed at least the 10th grade.**Key Responsibilities:**- **Data Input:** Accurately enter data into computer systems or databases. This includes ensuring that the information is correct and formatted properly.- **Data Verification:** Review and verify existing data for accuracy. You will check for errors or inconsistencies and correct them as needed.- **Record Keeping:** Maintain organized files and records of all data entries. This helps ensure that all information is easy to access and reference in the future.- **Communication:** Collaborate with team members to clarify data requirements or resolve issues. Effective communication is essential for understanding tasks and providing updates.- **Adherence to Deadlines:** Complete tasks within specified deadlines. Time management skills are important to meet expectations and maintain workflow.Required skills and expectations include:- **Attention to Detail:** You must be meticulous, as accuracy is crucial in data entry tasks.- **Basic Computer Skills:** Familiarity with Microsoft Office, especially Excel, and other data management software is important.- **Typing Speed:** A reasonable typing speed with high accuracy will help you efficiently complete your tasks.- **Reliability:** You should be dependable and committed to completing your assignments on time. This position suits motivated individuals eager to start their careers in data management.
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  • Fresher
  • 6.5 Lac/Yr
  • Female
  • Pune Sector No 26
Data Entry Audit Copy-Paste Data Entry Accuracy Data Entry Automation Data Entry Forms Data Entry Software Data Formatting Data Entry Speed Data Quality Control Data Entry Validation Data Input Data Accuracy Data Cleansing Keyboard Shortcuts Data Verification Spreadsheet Management Google Sheets Microsoft Excel Numeric Keypad Data Collection Typing Speed Data Extraction Online Data Entry Data Entry Operator Data Entry Executive Data Entry Specialist
As a Data Entry Executive, you will play a crucial role in managing and organizing data accurately. Your main responsibilities will include:- **Data Input**: Accurately enter data into various databases and systems, ensuring information is recorded correctly and promptly.- **Data Verification**: Review and verify data entries for accuracy, comparing source documents against the data entered to maintain high-quality standards.- **Data Maintenance**: Regularly update and maintain existing data, ensuring that all records are current and reflect any changes in information.- **Reporting**: Generate simple reports as required, summarizing data in a clear format for analysis and decision-making.- **Confidentiality**: Handle sensitive information with care, ensuring that all data is managed in accordance with privacy guidelines.Required skills and expectations include:- **Attention to Detail**: A strong focus on accuracy is essential, as errors can lead to significant issues within data management.- **Computer Skills**: Basic knowledge of computer applications such as Microsoft Excel and Word, with the ability to learn new software quickly.- **Time Management**: Ability to complete assigned tasks efficiently within deadlines while managing your working hours effectively.- **Communication Skills**: Clear verbal and written communication skills are important for collaborating with team members and reporting any issues.- **Self-Motivated**: As this is a work-from-home position, you should be able to work independently with minimal supervision.
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  • Fresher
  • 6.0 Lac/Yr
  • Female
  • Nashik Pune Road
Data Entry Validation Data Entry Software Data Entry Speed Data Formatting Data Input Data Entry Automation Data Quality Control Data Verification Keyboard Shortcuts Data Entry Audit Numeric Keypad Data Entry Forms Google Sheets Spreadsheet Management Microsoft Excel Data Cleansing Data Extraction Data Entry Accuracy Typing Speed Copy-Paste Data Accuracy Data Collection Online Data Entry Data Entry Operator Data Entry Executive Data Entry Specialist
We are looking for a Data Entry Executive who will work part-time from home. This position is open to female candidates who have completed at least the 10th grade and are eager to start their careers in data management. Freshers are welcome to apply.**Key Responsibilities:**- **Data Input:** Accurately enter data into our systems following specific guidelines to ensure consistency and reliability.- **Verification:** Review data entered for errors or inconsistencies, correcting any mistakes to maintain high-quality information.- **Maintaining Records:** Keep organized records of data entry activities to track progress and ensure easy retrieval of information.- **Collaboration:** Work with team members to clarify any doubts about data entries and address issues promptly.- **Reporting:** Prepare periodic reports on data entry tasks, including completed activities and outstanding work, to keep managers informed.**Required Skills and Expectations:**Candidates must have strong attention to detail to ensure accurate data entry. Basic computer skills, including proficiency in typing, are essential, along with familiarity with Microsoft Excel or similar software. Good communication skills are important for collaborating effectively with team members and for clarifying data entry tasks. A disciplined and self-motivated approach is necessary to manage time efficiently while working from home. Overall, we seek individuals who are eager to learn and contribute positively to our data management efforts.
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Fresher hiring for Collection Manager

Bharat Financial Inclusion Limited

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Amravati
Customer Relationship Customer Retention Client Relationship Customer Management Customer Care Good Communication Skills Debt Recovery Collections Recovery Recovery Agent
Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.
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Collection Manager Fresher

Bharat Financial Inclusion Limited

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Amravati
Customer Relationship Client Relationship Problem Solving Customer Management Good Communication Skills Communication Skills Collections Recovery Recovery Agent Debt Recovery Customer Retention
Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.
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