Collections Recovery Jobs

We are seeking a dedicated Field Executive to join our team in Jayanagar, Bangalore. This role involves engaging with clients and managing field operations, requiring strong communication skills and a proactive approach.Key Responsibilities:- Client Engagement: Interact with clients daily to understand their needs and provide high-quality service, ensuring their satisfaction and building strong relationships.- Data Collection: Gather important information from clients and input data accurately into the company system, helping to improve service delivery and support decision-making.- Reporting: Prepare and submit daily reports regarding activities and client feedback to your supervisor, aiding in performance tracking and strategy adjustments.- Problem-Solving: Address any client concerns or issues on-site promptly and efficiently, ensuring that challenges are resolved quickly to maintain a positive client experience.Required Skills and Expectations:The ideal candidate should have at least one year of experience in a field role. A minimum of a 12th-grade education is required. Strong verbal communication skills are essential to effectively engage with clients. Candidates should be proactive, self-motivated, and able to work independently. A good understanding of local geography and the ability to navigate efficiently is necessary. Additionally, candidates must be comfortable working full-time from the office, displaying professionalism and a positive attitude at all times. Ensure to maintain a neat appearance and adhere to company policies in all interactions.

We hired Both Freshers and experience candidates those interested in field work of collection and Recovery

US Collection Executive - Night ShiftJob Brief: We are seeking a proactive and detail-oriented US Collection Executive to manage rent collections and follow up on overdue payments from tenants in the United States. This role involves making collection calls, drafting formal notices, managing collection data, and ensuring timely reporting. The ideal candidate will have experience in U.S. billing practices and a strong understanding of customer payment processing.

As a Collection Executive, your main responsibility will be to manage and oversee the collection of outstanding payments from customers. You will play a key role in maintaining healthy cash flow for the company. **Key Responsibilities:**- **Contact Customers**: Reach out to customers through phone calls and emails to remind them about overdue payments and provide assistance when needed. Clear communication is essential to maintain a positive relationship.- **Manage Accounts**: Keep detailed records of collections, payments made, and outstanding amounts. This helps in tracking progress and identifying any recurring issues.- **Resolve Disputes**: Address any queries or disputes raised by customers regarding their payments. You will need to listen carefully and provide solutions or escalate the issue as necessary.- **Follow Up**: Regularly follow up with customers who have overdue payments. Consistent communication will help encourage timely payments.- **Update Records**: Ensure all customer information and payment statuses are accurately updated in the company's database. This aids in better management of accounts receivable.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade. While previous experience is not mandatory, any relevant experience will be a plus. Strong communication skills are essential, as you will interact regularly with customers. You should possess good organizational skills to manage multiple accounts efficiently. A basic understanding of finance and payment processes will be beneficial. Being persuasive and assertive, yet polite, is crucial for effective collections. Proficiency in using computers and basic software is also expected to perform your duties effectively.

Need Telecaller for Banking and Finance Emi Collection Over Telephone

We are seeking a dedicated and motivated Collection Executive to join our team in Patna. This is a full-time position suitable for female candidates with 0 to 3 years of experience. The ideal candidate will help manage and recover outstanding debts while maintaining customer relationships.Key Responsibilities:1. **Debt Collection**: Contact customers via phone, email, or in-person to collect overdue payments and resolve payment issues while ensuring a professional and courteous approach.2. **Account Management**: Maintain accurate records of customer interactions, payment agreements, and follow-up actions within our collection system to ensure up-to-date information.3. **Dispute Resolution**: Handle customer queries and complaints related to billing or payments, working to resolve disputes amicably and efficiently.4. **Reporting**: Prepare and submit regular reports on collection progress, outstanding accounts, and payment statuses to the management team for analysis and strategy development.5. **Compliance**: Follow all company policies and legal requirements related to debt collection, ensuring adherence to ethical standards and practices in communications with customers.Required Skills and Expectations:Candidates must have a bachelors degree and preferably some experience in customer service or collections. Strong communication skills, both oral and written, are essential to effectively interact with clients. Candidates should be organized, detail-oriented, and able to work independently in a fast-paced environment. Additionally, candidates should have basic proficiency in computer applications to manage records and reports. A positive attitude and the ability to negotiate are vital for success in this role.

Loan Recovery Agents - Immediate HiringOrganization: Samridh Bharat Cooperative SocietyLocation: Delhi, IndiaJob Type: Full-time Field JobJob OverviewWe are hiring a responsible and target-oriented Loan Recovery Agents to manage and recover outstanding dues from customers. The role involves field visits, customer interaction, and ensuring timely recovery while maintaining positive relationships.Key Responsibilities Follow up with customers for pending loan repayments Visit customers in the field for collection and recovery Negotiate and convince customers for timely payments Maintain accurate records of collections and dues Handle customer queries related to payments Achieve monthly recovery targets Ensure compliance with company policies and legal guidelinesEligibility Criteria Minimum qualification: 12th Pass / Graduate Experience: 1-2 years in loan recovery / collection is must Good communication and convincing skills Willingness to work in field Must know how to ride a bike (field work required) Valid driving license is mustSalary & Benefits 20,000 - 30,000 per month Incentives based on recovery performance Accommodation provided by company Growth opportunitiesWork Schedule 9:30 AM - 5:30 PM Field-based roleHow to ApplyInterested candidates can apply directly or contact HR via call/WhatsApp.About the CompanySamridh Bharat Cooperative Society is a growing cooperative organization focused on financial inclusion, savings schemes, and member support services. We are committed to maintaining transparency, trust, and strong relationships with our customers.

Our company focuses on the field of microcredit services, adhering to the concepts of compliant operation and honest service, and provides convenient and safe financial solutions for individuals and small and micro enterprises. Due to business development needs, we are now openly recruiting several Collection Team Leaders from the society, who will be responsible for leading the collection team to complete the repayment indicators. We sincerely invite aspiring talents to join our team and grow and develop together.Job Responsibilities1. Be responsible for leading the collection team to carry out the collection work of overdue microloan accounts, formulate team collection plans, coordinate the work of team members, and ensure the completion of the repayment indicators assigned by the company;2. Supervise the team's collection process, guide team members to communicate with borrowers through compliant methods (phone calls, text messages, letters, etc.), solve complex problems in the collection process, and ensure that the collection work is legal and compliant;3. Analyze the collection data of the team and individuals, summarize collection experience, optimize collection strategies, and improve the overall repayment efficiency and quality of the team;4. Be responsible for the daily management, training guidance and performance evaluation of team members, build a positive team atmosphere, and enhance team cohesion and professional capabilities;5. Timely update customer account status, accurately record the team's collection work, write team collection work reports, and regularly report work progress to the management;6. Cooperate with relevant departments of the company to handle customer complaints and inquiries, maintain the company's brand image, and assist in improving the company's collection management system.[Job Requirements]1. Possess proficient English listening, speaking, reading, and writing skills, aged between 22 and 40, with a college degree or above, with a preference for majors in finance, management, or related fields;2. Possess at least 2 years of experience in debt collection within the financial industry, including at least 1 year of experience in managing a debt collection team, and be familiar with the debt collection process for small loans as well as relevant laws and regulations;3. Possess excellent team management skills, communication and coordination abilities, and problem-solving abilities, and be able to effectively lead the team to achieve performance targets;4. Possess a strong sense of responsibility and purpose, demonstrate resilience under pressure, and exhibit excellent professional ethics and teamwork spirit;5. Proficient in using office software and collection management systems, with no adverse credit history or criminal recordWorking hours:800 -- 11:00 12:00 -- 17:00 Indian timeWork six days a week with one day off arranged from Monday to Sunday; shift work will be scheduled during holidays based on workload, and holiday wages will be calculated according to national regulationsJob Salary:Basic salary of 45,000 rupees + all kinds of subsidy + Performance bonus

We are looking for a Collection Executive to join our team in Nirman Vihar, Delhi. This role is ideal for a motivated female candidate with 1 to 5 years of experience, who can manage collection processes effectively and professionally. As a Collection Executive, you will be responsible for reaching out to clients to collect outstanding payments. Your key responsibilities will include:1. **Contacting Customers**: Regularly communicate with customers via phone and email to remind them of overdue payments and resolve any billing issues.2. **Maintaining Records**: Keep accurate records of all communications and transactions to track payments and document payment plans.3. **Negotiating Payments**: Work with customers to develop payment arrangements and negotiate settlements for overdue bills.4. **Reporting**: Prepare weekly and monthly reports on payment statuses and outstanding debts for management review.5. **Customer Relations**: Ensure a professional and courteous approach in all communications, fostering positive relationships with clients while encouraging timely payments.To excel in this role, you should have strong communication and negotiation skills, a good understanding of the collection process, and the ability to handle difficult conversations with professionalism. Being organized and detail-oriented is essential for tracking payments and documenting interactions accurately. A solid grasp of basic financial concepts will also enhance your effectiveness in this position. We seek a dedicated individual who is ready to contribute to our team in a fast-paced environment.

We are seeking a dedicated Collection Executive to join our team in Supaul, Bihar. The ideal candidate should have a passion for helping clients while ensuring timely collections. This entry-level position is perfect for individuals who are eager to learn and grow within the collections field.Key Responsibilities:1. **Collect Payments**: Reach out to clients via phone or email to remind them of outstanding payments, ensuring a clear and professional communication style.2. **Maintain Records**: Keep accurate records of all interactions with clients, including payments received and any issues discussed, to help track the collections process effectively.3. **Resolve Issues**: Address any concerns or disputes clients may have regarding their payments, working towards quick and fair resolutions.4. **Follow-Up**: Conduct regular follow-ups on overdue accounts to encourage timely payments and maintain positive relationships with clients.Required Skills and Expectations:Candidates should possess effective communication skills in both Hindi and English to interact with clients confidently. Basic computer skills are important for maintaining records and using necessary software. A strong attention to detail is crucial for tracking payments and managing accounts. The ideal candidate should be proactive, motivated, and capable of handling challenging conversations with professionalism. Since this role requires working from the office, candidates must be willing to commute daily. A positive attitude and a willingness to learn are essential for success in this position.

Hiring: Collection Telecaller Location: Mumbai Experience: 02 Years Salary: Best in Industry + IncentivesJob Responsibilities: Call customers for payment reminders Follow up on pending dues Maintain call records and update system Handle customer queries professionally Achieve monthly collection targetsRequirements: Good communication skills (Hindi/English) Basic computer knowledge Confident & target-oriented Freshers can apply Attractive Incentives Fixed Salary + Performance Bonus Friendly Work Environment Interested candidates can call/WhatsApp: 8983049677

Job Title:Collection ManagerDepartment:Collections / RecoveryJob Summary:The Collection Manager is responsible for managing and overseeing the collection and recovery of outstanding payments from customers. The role involves leading the collections team, developing effective recovery strategies, ensuring timely collections, reducing delinquency rates, and maintaining positive customer relationships while ensuring compliance with company policies and legal regulations.Key Responsibilities:Manage and monitor the collection of outstanding payments from customers.Develop and implement effective collection and recovery strategies.Ensure timely collection of dues to minimize bad debts and delinquency.Supervise, guide, and monitor the performance of collection executives and field officers.Allocate collection cases to team members and track their performance.Contact customers via phone, email, or field visits to follow up on overdue payments.Negotiate payment plans and settlements with customers when necessary.Maintain accurate records of collections, customer interactions, and recovery status.Prepare and submit daily, weekly, and monthly collection reports to management.Ensure compliance with company policies, legal requirements, and ethical standards.Handle escalated cases and resolve complex recovery issues.Coordinate with sales, finance, and legal departments for effective recovery.Identify high-risk accounts and recommend appropriate recovery actions.Required Qualifications:Bachelors degree in Commerce, Business Administration, Finance, or related fieldMBA preferred (optional)1-5 years of experience in collections, recovery, or finance-related roleRequired Skills:Strong negotiation and communication skillsLeadership and team management abilityProblem-solving and decision-making skillsKnowledge of collection and recovery proceduresAbility to handle difficult customers professionallyGood knowledge of MS Office and reporting toolsKey Competencies:Debt recovery and collection managementTeam supervision and performance monitoringCustomer handling and negotiationRisk assessmentReporting and documentationCompliance and ethical practicesWorking Conditions:Full-time positionOffice and field workMay require travel for recovery activities

Job Title: Collection ExecutiveJob Summary:Responsible for managing overdue accounts, ensuring timely recovery of outstanding payments, maintaining customer relationships, and minimizing delinquency through effective follow-ups and negotiation.Key Responsibilities:Follow up with customers for overdue payments via calls, emails, and field visits (if applicable).Ensure timely collection of EMI / loan / outstanding dues as per company policy.Negotiate repayment plans and resolve customer queries related to payments.Maintain accurate records of collection activities in the system.Coordinate with internal departments (Sales, Credit, Operations) for dispute resolution.Achieve monthly collection targets and reduce bucket delinquency.Ensure compliance with legal and regulatory guidelines during recovery processes.Required Skills:Strong communication and negotiation skillsAbility to handle difficult customers professionallyTarget-oriented and result-driven mindsetBasic knowledge of banking/NBFC collection processesGood documentation and reporting skills

SPOCTO Solutions private limitedJob Title: Debt Recovery Agent (DRA)Location: Noida, Sector 62 (nearby Electronic City Metro Station and Corenthum Building, 3rd Floor)Shift Timing: 9:30 AM to 6:30 PM (with rotational week off)Job Summary:We are seeking a highly motivated and results-driven Debt Recovery Agent (DRA) to join our team. As a DRA, you will be responsible for recovering debts from clients and ensuring timely payments. If you have good communication and negotiation skills, and are comfortable working in a fast-paced environment, we encourage you to apply for this exciting opportunity.Key Responsibilities:Recover debts from clients through effective communication and negotiationIdentify and resolve issues related to debt recoveryWhy you should join us:Competitive salary as per market standardsRotational week off to ensure work-life balanceOpportunities for growth and professional developmentCollaborative and dynamic work environmentHow To ApplyContact person : Gunshika GoyalContact Number : 92663 05674

We are looking for a Collection Supervisor to lead our collections team in Durgapur. The ideal candidate will be responsible for managing collections efforts, ensuring that payments are received on time, and maintaining positive relationships with our customers.Key Responsibilities:1. Supervise Collections Team: Lead and support a team of collectors to achieve monthly targets and ensure they follow best practices in collections.2. Monitor Collections Processes: Regularly review the collection processes, analyze accounts, and identify areas for improvement to enhance efficiency and effectiveness.3. Communicate with Customers: Contact customers regarding overdue accounts, negotiate payment plans, and resolve disputes while maintaining a professional demeanor.4. Maintain Records: Keep accurate and up-to-date records of all collection activities, payments received, and customer communications to support reporting and compliance.5. Reporting: Prepare weekly and monthly reports for management, highlighting collection performance and any issues impacting cash flow.Required Skills and Expectations:Candidates should have at least two years of experience in collections or a related field. A 12th-grade education is required. Strong communication and interpersonal skills are essential, as you will be dealing with customers regularly. Attention to detail is important for tracking payments and maintaining records accurately. The ideal candidate should work well in a team environment, demonstrate leadership qualities, and be able to motivate others to meet targets. A solid understanding of financial principles and effective negotiation skills will be highly valued.

We are hiring a Collection Telecaller responsible for calling customers and following up on pending payments.

TELE CALLING JOB FOR BANKING COLLECTIONS DAY SHIFT JOB.SHIFT TIMINGS ARE 9:30 AM - 6:30 PM.FRESHER ALSO CAN APPLY MALE AND FEMALE CANDIDATES

Key Responsibilities:1. Contacting customers: Reach out to customers who have overdue bills or outstanding payments to remind them of their obligations.2. Negotiating payment terms: Discuss and negotiate payment plans with customers to settle their debts in a timely manner.3. Maintaining records: Keep detailed records of all customer interactions, payments received, and agreements made for documentation.4. Following up: Regularly follow up with customers who have promised to make payments to ensure they fulfill their commitments.5. Reporting: Prepare and submit regular reports on collection activities, progress made, and challenges faced to the supervisor.Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with customers to discuss payment options and negotiate terms.2. Persistence: Willingness to follow up consistently with customers to secure payments and resolve outstanding debts.3. Organization: Capability to maintain accurate records and documentation of all collection activities for reference.4. Problem-solving skills: Capacity to think critically and find solutions to overcome challenges in the collection process.5. Professionalism: Conduct all interactions with customers in a courteous and professional manner, maintaining a high level of integrity.

Visit assigned customers for EMI collection as per company guidelines Ensure timely collection of dues and proper follow-up with customers Maintain accurate records of collections and submit daily reports Explain payment details and resolve basic customer queries professionally Follow ethical collection practices and company policies at all times

We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment

Job Title: Collection & Recovery AgentDepartment: Operations / CollectionsReporting To: Branch Manager / Collection SupervisorJob Type: Field JobKey Responsibilities:Visit assigned customers in the allocated territory to collect overdue payments.Follow up with defaulters through field visits, calls, and reminders.Negotiate repayment plans and ensure timely recovery of outstanding dues.Maintain accurate records of collections, visits, and customer interactions.Generate daily collection reports and submit them to the reporting manager.Build and maintain professional relationships with customers to ensure retention.Ensure adherence to company policies, ethical collection practices, and regulatory guidelines.Escalate critical cases to seniors for further action when required.Support branch operations related to recovery and customer service.Eligibility & Requirements:Minimum qualification: 12th Pass / Graduate (preferred)Freshers or candidates with experience in field collections / recovery / sales can apply.Willingness to travel extensively within the assigned area (50-100 km).Good communication and negotiation skills.Basic knowledge of local language is mandatory.Ability to handle pressure and meet collection targets.Two-wheeler with valid driving license preferred.Compensation & Benefits:Salary: -15,000 - -17,000 per monthPetrol allowance as per company policyPerformance-based incentivesMediclaim insuranceLife insurance coverage15 days of structured training providedWork Timings:6:30 AM onwards (field-based role)Location:Assigned branch -50-100 km from home location

Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.

Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.

- Proven experience in debt collection or similar financial roles (1 year minimum).- English speaking, Indian language speaking, Strong negotiation and communication skills.- Ability to handle challenging conversations with clients- Proficiency in using Microsoft Office.- Performance-oriented.- Contact clients to collect outstanding debts by phone calls, whatsapp, SMS, email, etc.- Make phone call records on collection system.- Good communication skill and persuasive.

Responsibilities:- Contact clients to collect outstanding debts by phone calls, whatsapp, SM, email, etc.- Make phone call records on collection system.- Good communication skill and persuasive.- Proven experience in debt collection or similar financial roles (1 year minimum).- English speaking, Indian language speaking, Strong negotiation and communication skills.- Ability to handle challenging conversations with clients- Proficiency in using Microsoft Office.- Performance-oriented.