Role Overview We are looking for a Calling Agent to connect with customers regarding overdue loan payments, follow up on repayment commitments, and support collection efforts through professional and empathetic conversations. Key Responsibilities • Make outbound calls to customers for overdue payment follow-ups. • Communicate payment dues and encourage timely repayments. • Handle customer queries and repayment-related objections professionally. • Track payment commitments and maintain accurate call records. • Meet daily calling and performance targets while following compliance guidelines. Requirements • Good communication skills in Hindi; Marathi and English are an advantage. • Comfortable with outbound calling and customer conversations. • Basic computer knowledge. • Prior experience in telecalling or loan collections is preferred; freshers with good communication skills may apply. • DRA certification is mandatory.
Experience
1 - 3 Years
No. of Openings
1
Education
12th Pass
Role
Collection Executive
Industry Type
Banking
Gender
Male
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office