Recovery Agent Jobs

As a Recovery Agent, you will play a crucial role in managing and recovering outstanding debts. Your primary focus will be reaching out to individuals regarding their financial obligations, ensuring clear communication and facilitating payment plans where necessary.Key Responsibilities:- Contact Debtors: Reach out to individuals with outstanding debts through phone calls and other communication methods to remind them of their payment obligations. - Negotiate Payment Plans: Work with debtors to create feasible payment plans that encourage timely repayment while understanding their financial situations.- Maintain Records: Keep accurate records of all interactions, including payment arrangements and follow-ups, to track progress and ensure effective management of accounts.- Provide Excellent Customer Service: Address any queries or concerns from debtors professionally, maintaining a helpful attitude to foster positive relationships.- Achieve Recovery Targets: Strive to meet and exceed recovery targets set by the company, contributing to the overall financial health of the organization.Required Skills and Expectations:- Candidates are expected to have completed their 12th grade. - Strong communication skills are essential, as you will be regularly interacting with clients.- A customer-oriented attitude is important; being empathetic and understanding will help in negotiations.- Basic computer skills are needed for documenting and updating records.- No prior experience is required, making this an ideal entry-level role for motivated individuals looking to start their careers in finance or collections.

As a Recovery Agent, you will play a vital role in collecting loan EMIs specifically for two-wheeler financing. This full-time position is based in Bardhaman, India, allowing you to work from home. Key responsibilities include the following:- Collecting dues: You will be responsible for contacting customers to ensure timely payment of their two-wheeler loans.- Maintaining records: Keeping accurate records of transactions and payments is crucial for efficient follow-up and reporting.- Customer interactions: Engaging with customers to address queries and negotiate repayment plans as necessary.Required skills and expectations for this role include:- Educational qualification: A minimum of a 10th pass is required.- Communication skills: Strong verbal communication skills are essential for effectively engaging with clients.- Basic computer skills: Familiarity with using a computer or mobile device to manage tasks and keep records is vital.- Ability to work independently: You should be self-motivated and able to manage your time efficiently while working from home.As a male candidate, you will be expected to demonstrate professionalism and commitment to the job. This role may involve occasional fieldwork, depending on the situation, so having a valid driving license and transportation may be necessary. The working hours and days will be determined based on the company's requirements.

Role Overview We are looking for a Calling Agent to connect with customers regarding overdue loan payments, follow up on repayment commitments, and support collection efforts through professional and empathetic conversations. Key Responsibilities Make outbound calls to customers for overdue payment follow-ups. Communicate payment dues and encourage timely repayments. Handle customer queries and repayment-related objections professionally. Track payment commitments and maintain accurate call records. Meet daily calling and performance targets while following compliance guidelines. Requirements Good communication skills in Hindi; Marathi and English are an advantage. Comfortable with outbound calling and customer conversations. Basic computer knowledge. Prior experience in telecalling or loan collections is preferred; freshers with good communication skills may apply. DRA certification is mandatory.

We are seeking a motivated Recovery Agent to join our team in Rajouri Garden, Delhi. This full-time role is suitable for candidates with 1 to 7 years of experience. As a Recovery Agent, your key responsibilities will include establishing contact with clients to recover overdue payments, negotiating payment terms, and providing excellent customer service during the recovery process. You will be expected to coordinate with team leaders to ensure efficient recovery strategies and report on progress regularly. The ideal candidate should possess strong communication skills, problem-solving abilities, and a good understanding of customer relations. A proactive approach is essential to effectively handle various client situations. You should be organized and capable of managing your workload to meet deadlines.Candidates are required to have a valid driving license for potential fieldwork and must bring their own vehicle. Familiarity with basic documentation and reporting procedures is expected. Additionally, you will need to have access to a mobile device and, preferably, a laptop to assist in your daily tasks. The work environment will be office-based, with potential requirements for travel to meet clients as needed.This position offers an opportunity to be part of a dynamic team and contribute to our growth in the industry. If you are eager to take on this challenge, we encourage you to apply.

Key ResponsibilitiesSales & Business DevelopmentDevelop and execute sales strategies to achieve business growth and revenue objectives.Identify new markets, customers, and business opportunities to expand market presence.Lead and manage regional and branch sales teams to achieve defined targets.Build strong relationships with key customers, channel partners, and stakeholders.Analyze market trends, competitive activities, and customer needs to drive business decisions.Monitor sales performance and implement corrective actions to ensure target achievement.Recovery & Collections ManagementEstablish and implement collection and recovery strategies to maximize recovery efficiency.Monitor overdue accounts, aging reports, and portfolio delinquency levels.Lead and manage recovery teams, collection agents, and third-party recovery partners.Review high-value delinquent accounts and formulate action plans for recovery.Coordinate with legal departments for recovery proceedings, settlements, and dispute resolutions.Ensure compliance with applicable laws, company policies, and ethical recovery practices.Strategic LeadershipDevelop annual business plans, budgets, and operational strategies.Drive process improvements to enhance collection efficiency and customer experience.Collaborate with Finance, Operations, Risk, and Customer Service teams for business optimization.Implement performance management systems and KPIs for sales and recovery functions.Present business performance reports and recovery analysis to senior leadership.

As a Recovery Agent, you will play a vital role in managing and collecting due payments. This position is ideal for individuals seeking a full-time opportunity in Somajiguda, Hyderabad, with 1 to 5 years of experience. You will work from the office and are expected to effectively communicate and engage with clients to facilitate timely recoveries.Key Responsibilities:- Manage client interactions to track and secure overdue payments, ensuring clear communication and follow-up.- Utilize basic knowledge of MS Excel for maintaining records and tracking recovery status.- Employ proficiency in Telugu to effectively communicate with clients and support their queries.- Provide updates and reports on recovery progress using basic English communication skills.Required Skills:- Proficiency in Telugu is necessary, while basic English communication skills are preferred for better client interaction.- A fundamental understanding of MS Excel is essential for record-keeping and progress tracking.- Strong communication skills are critical for negotiating and resolving payment issues.- Both freshers and experienced candidates are encouraged to apply, making this an inviting opportunity for those looking to enter the field.This role requires dedication and the ability to work collaboratively in a fast-paced environment. If you are motivated to succeed and have the relevant skills, we welcome your application.

Currently we are urgently hiring for Experienced Non-Dra & DRA Tele-callers for different domestic Banking/ NBFC Collection Calling process in our Organization.Roles & Responsibility:-1) Handle Inbound and make Outbound Calls. 2) Maintain relationships with customers by providing support and right information.3) Maintain quality service by establishing and enforcing organization standards.4) Talk to customers and Follow-up the Leads converting the leads into loan EMI payment.5) Ability to explain and convince customer on calls.

WE'RE HIRING TELE-COLLECTION OFFICER (TCO) / SENIOR TCO Locations: Hyderabad Employment Type: Full-Time Relevant Experience: Tele-Collections / Tele-Sales / Customer Service DRA Certification: Mandatory Key Responsibilities- Handle delinquent and pre-delinquent customer accounts through outbound calls.- Follow up on overdue payments and obtain Promise-to-Pay (PTP) commitments.- Understand customer concerns and provide appropriate assistance.- Maintain accurate customer information and call records in the CRM.- Achieve assigned collection, productivity, and quality targets.- Follow company processes, compliance guidelines, and call quality standards. Key Skills Tele-Collections & Debt Recovery DRA (Debt Recovery Agent) Certification Loan & Credit Card Collections Recovery Operations Tele-Sales & Customer Service Communication, Negotiation & Convincing Skills Interested candidates can share their updated CV: Email: Prathyusha.vandrangi@enfycon.com Contact: 7671061986 Please share this opportunity with candidates who may be interested!#Hiring #TCO #SeniorTCO #TeleCollections #DebtRecovery #DRA #CollectionsJobs #MumbaiJobs #ChennaiJobs #HyderabadJobs #Recruitment

Key Responsibilities:Make outbound calls to customers dailyCollect payments from customers over callFollow up with customers for pending dues & updatesMaintain call records and update payment statusResolve customer queries professionallyRequirements:Good communication skillsLanguages required: Tamil, English Additional languages preferred: Hindi, Malayalam, Telugu, KannadaFreshers and experienced candidates can applyTarget-oriented with good convincing skillsBenefits:Direct joiningImmediate openings

DO YOU SPEAK KANNADA, TELUGU, TAMIL, OR HINDI? FIXED SALARY: ABOVE 17,000/- PER MONTH! + ATTRACTIVE INCENTIVES & EXTRA BENEFITS! JOB LOCATION: BOMMANAHALLI / SILK BOARD OFFICES!If you speak at least TWO of those languages and want an immediate job in South Bangalore, we are hiring you directly! Roles: Collection Executives Requirement: Basic computer operating knowledge (Can operate a PC or learn quickly). Experience: Freshers and Experienced candidates are welcome! Direct HR Drive: Zero consultancy charges. Direct company payroll.

We are seeking a Data Collection Executive to join our team in Kankarbagh, Patna. This role is ideal for individuals with 0 to 6 years of experience and requires at least a 12th-grade education. As a full-time position, the candidate will work from the office.nnKey Responsibilities:nn- Data Gathering: Collect relevant data through various methods such as surveys, interviews, and online research. This task requires attention to detail to ensure accuracy and reliability.nn- Data Entry: Input collected data into the company database or systems. The candidate should be comfortable using computers and typing efficiently to maintain records accurately.nn- Quality Assurance: Review and verify the accuracy of the collected data. It's essential to identify any discrepancies and correct them to maintain data integrity.nn- Collaboration: Work closely with team members and other departments to support data-related projects. Effective communication skills are required to share findings and assist with team objectives.nnRequired Skills and Expectations:nnCandidates should have excellent attention to detail and strong analytical skills. Proficiency in basic computer applications is necessary. The ability to work independently and manage time efficiently is important, as is the eagerness to learn and adapt to new data collection techniques. Good communication skills will help in liaising with team members and understanding project requirements.

We are looking for a Recovery Agent to join our team in Noida Sector 4. This is a full-time position ideal for individuals with 0 to 2 years of experience, and candidates should have completed at least the 10th grade.As a Recovery Agent, your primary role will be to assist in the collection of outstanding debts. You will communicate with clients to negotiate payment plans and resolve any issues related to their accounts.Key Responsibilities:1. Contact Debtors: Reach out to customers who have overdue payments through phone calls, emails, or in-person visits to discuss their outstanding balances.2. Negotiate Payments: Work with clients to set up manageable payment plans that suit both their needs and the company's requirements.3. Maintain Records: Accurately document all communications and agreements made with debtors in the company's system.4. Follow-up: Regularly follow up with clients to ensure payments are made on time and maintain an open line of communication to address any concerns.Required Skills and Expectations:Candidates should have strong communication skills to interact professionally with customers. A polite manner and patience are crucial, as some clients may be in stressful situations. You should be organized and detail-oriented to handle multiple accounts effectively. Basic computer skills are necessary to maintain records accurately. A positive attitude and willingness to learn will help you succeed in this role.

Field Collection Executive Job SummaryWe are looking for a Field Collection Executive to manage assigned B2B receivable cases and recover overdue payments through professional customer visits and regular follow-ups.The role involves visiting customers/clients, conducting PD (Personal Discussion/Profile Discussion) for customer verification and assessment, understanding payment issues, obtaining payment commitments, and ensuring timely recovery of outstanding dues.The ideal candidate should be comfortable with field travel, customer interaction, negotiation, and target-based collection activities while maintaining a professional and ethical approach.Key Responsibilities* Visit assigned customers/clients for recovery of overdue and outstanding payments.* Conduct regular field visits based on assigned cases, priority, outstanding amount, and location.* Conduct PD (Personal Discussion/Profile Discussion) with customers for customer verification, business/profile assessment, and case understanding.* Verify customer details, business status, contact information, and payment-related information during field visits.* Understand the reason for payment delays, disputes, or non-payment.* Discuss outstanding invoices/dues with customers and professionally communicate the payment requirement.* Obtain PTP (Promise to Pay) from customers and ensure timely follow-up until payment is received.* Follow up with customers through field visits and telephone calls as required.* Negotiate payment timelines within the guidelines and authorization provided by the company/client.* Identify potential recovery issues and immediately escalate critical or high-risk cases to the Team Leader/Manager.* Handle customer queries and coordinate with the internal team for invoice, payment, or account-related concerns.* Support the resolution of customer disputes by collecting relevant information and coordinating with the concerned internal/client team.* Maintain accurate records of field visits, PD findings, customer responses, PTPs, collections, and case status.* Submit daily field activity reports and collection updates to the reporting manager.* Update assigned cases accurately in Excel, Google Sheets, CRM, or the company's collection management system.* Collect and maintain proper payment acknowledgement/receipts as per company process.* Ensure all collection activities are conducted professionally and in accordance with company policies, client instructions, and applicable legal guidelines.* Achieve assigned daily activity, PTP, and monthly collection/recovery targets.* Maintain confidentiality of customer and client information.Required Skills & Qualifications* Minimum qualification: 12th Pass / Plus Two / Any Degree.* Previous experience in field collection, B2B collections, debt recovery, accounts receivable, sales, field sales, or customer relationship management is preferred.* Good communication and interpersonal skills.* Strong negotiation, convincing, and follow-up skills.* Ability to conduct PD and professionally assess customer/business profiles.* Good understanding of customer handling and payment follow-up.* Basic computer knowledge and ability to update reports using MS Excel / Google Sheets.* Comfortable with regular local travel and field visits.* Ability to manage multiple assigned cases and prioritize visits effectively.* Target-oriented, self-motivated, and disciplined.* Honest and responsible approach toward handling customer information and collections.Key Performance Indicators (KPIs)Performance will primarily be evaluated based on:* Monthly collection/recovery achievement.* Number and quality of field visits completed.* Number of PDs completed.* PTP generation and PTP conversion.* Follow-up effectiveness on overdue cases.* Accuracy and timeliness of daily reports.* Case-wise recovery performance.* Customer handling and professional conduct.Ideal CandidateThe ideal candidate is someone who is confident in dealing with customers face-to-face, comfortable with field travel, good at negotiation and follow-up, and strongly focused on recovery targets.Experience in B2B payment collection or Accounts Receivable will be an added advantage.

Ganpati Associates is a financial services organization specializing in loan collection and recovery services. We work with leading banks and NBFCs for Personal Loan and Business Loan collections. With 4 branches in Delhi - Janakpuri, Laxmi Nagar, Preet Vihar, and Naraina Vihar - We have a growing portfolio and client base. We emphasize transparent processes, professional service, and ethical recovery practices. We offer a fast-paced work environment that supports learning, performance, and long-term career growth.Role Description:This is a full-time, on-site role at our Naraina Vihar, Delhi location for the Loan Collection Department. The role involves contacting customers via phone and field visits to remind and negotiate repayment of outstanding Personal Loans and Business Loans.The candidate will be responsible for maintaining accurate records of customer interactions, updating payment status in internal systems, handling cash collection where required, and ensuring proper documentation as per company policy. Daily tasks include resolving customer queries related to loan accounts, coordinating with the finance team for discrepancies, and preparing daily collection reports. The position requires strict adherence to regulatory and company guidelines while maintaining respectful and professional communication with customers.Qualifications: Strong skills in Debt Collection and Cash Collection with knowledge of structured recovery processes.Excellent Communication, Negotiation, and Customer Service skills.Basic knowledge of Finance, loan terms, payment schedules, and account reconciliation.Proficiency in maintaining records, using MS Excel / Google Sheets and collection software.Attention to detail, high integrity in handling cash and data, and ability to achieve collection targets within timelines.Prior experience in Personal Loan / Business Loan Collection, Banking, or NBFC sector will be preferred.Minimum High School Diploma; a degree in Commerce, Business, or a related field is an advantage.Must be comfortable working on-site in Naraina Vihar, Delhi and for field collection work.

## Loan Recovery Agent - Field Job DescriptionA **Loan Recovery Agent (Field Executive)** is responsible for visiting customers who have overdue loan payments and helping the company recover outstanding amounts while following company policies and legal guidelines.### Key Responsibilities- Visit customers at their registered/residential/business addresses for payment follow-up.- Contact customers regarding overdue EMIs and outstanding loan amounts.- Explain the overdue amount, payment options, and applicable company procedures.- Negotiate payment commitments and follow up on promised payment dates.- Collect payments through approved company channels and provide proper acknowledgment.- Maintain accurate records of customer visits, discussions, and payment commitments.- Submit daily/weekly field visit and recovery reports to the supervisor.- Coordinate with the collection team and branch office regarding difficult or disputed accounts.- Handle customer queries professionally and escalate complaints when required.- Meet assigned recovery targets while maintaining professional and respectful behavior.- Follow all company policies, customer-protection requirements, and applicable laws.### Required Skills- Good communication and convincing skills.- Comfortable with field travel and meeting customers.- Basic knowledge of smartphones, apps, and data entry.- Ability to handle difficult conversations calmly.- Basic knowledge of Hindi/Punjabi/English can be useful depending on the location.- Two-wheeler and valid driving licence may be preferred for field work.### Typical Job Profile**Position:** Loan Recovery Agent / Field Collection Executive**Department:** Collections / Recovery**Work Type:** Field-based**Experience:** Freshers may be eligible; experience in banking, finance, sales, or collections is an advantage.**Reporting:** Collection Officer / Branch Manager / Collection Manager.

We are seeking a dedicated Collection Executive to join our team in Gurgaon Sector 18. This role involves ensuring timely collection of payments. The ideal candidate will have excellent communication skills and a proactive attitude toward achieving collection targets.Key Responsibilities:1. Customer Communication: Reach out to customers via phone, email, or in person to remind them of outstanding payments and resolve any disputes or queries related to their accounts.2. Record Keeping: Keep detailed records of interactions with customers, including payment plans, commitments, and follow-up actions taken.3. Reporting: Prepare and submit regular reports on outstanding collections and account statuses to the management team, providing insights on trends and potential issues.4. Collaboration: Work closely with other departments, such as sales and customer service, to address any concerns that may affect payment collection processes.Required Skills and Expectations:Candidates should possess a minimum of 1 year of experience in a similar role and must have completed at least 12th grade. Strong verbal and written communication skills are essential for effective customer interaction. A good understanding of basic financial principles and computer proficiency are also necessary. The ability to work independently, manage time efficiently, and handle multiple accounts simultaneously will be crucial for success in this role.

JST Enterprises is hiring Collection Executives for ICICI Bank Credit Card & Personal Loan Collections.Position: Collection ExecutiveProduct: ICICI Bank Credit Card / Personal LoanQualification: 12th Pass / GraduateExperience: Freshers & Experienced candidates can applyPreferred: DRA Certified candidates

Ganpati Associates is a financial services organization specializing in loan collection and recovery services. We work with leading banks and NBFCs for Personal Loan and Business Loan collections. With 4 branches in Delhi - Janakpuri, Laxmi Nagar, Preet Vihar, and Naraina Vihar - we have a growing portfolio and client base. We emphasize transparent processes, professional service, and ethical recovery practices. We offer a fast-paced work environment that supports learning, performance, and long-term career growth.Role Description:This is a full-time, on-site role at our Naraina Vihar, Delhi location for the Loan Collection Department. The role involves contacting customers via phone and field visits to remind and negotiate repayment of outstanding Personal Loans and Business Loans. The candidate will be responsible for maintaining accurate records of customer interactions, updating payment status in internal systems, handling cash collection where required, and ensuring proper documentation as per company policy. Daily tasks include resolving customer queries related to loan accounts, coordinating with the finance team for discrepancies, and preparing daily collection reports. The position requires strict adherence to regulatory and company guidelines while maintaining respectful and professional communication with customers.Qualifications:Strong skills in Debt Collection and Cash Collection with knowledge of structured recovery processes.Excellent Communication, Negotiation, and Customer Service skills.Basic knowledge of Finance, loan terms, payment schedules, and account reconciliation.Proficiency in maintaining records, using MS Excel / Google Sheets and collection software.Attention to detail, high integrity in handling cash and data, and ability to achieve collection targets within timelines.Prior experience in Personal Loan / Business Loan Collection, Banking, or NBFC sector will be preferred.Minimum High School Diploma; a degree in Commerce, Business, or a related field is an advantage.Must be comfortable working on-site in Naraina Vihar, Delhi and for field collection work.

As a DRA Executive, you will play a key role in supporting our daily operations and ensuring that processes run smoothly. You will be based in Madhapur and work full time from the office. Key Responsibilities:- Data Management: Oversee and manage data entry tasks to ensure accuracy and completeness of information in our systems.- Documentation: Prepare and maintain necessary documents, ensuring they meet compliance standards and are readily available for review.- Communication: Act as a liaison between different departments and stakeholders to facilitate effective information flow and resolve any issues that arise.- Reporting: Generate regular reports to track progress and performance, assisting in decision-making and strategy development.- Support Functions: Assist team members in various administrative tasks, contributing to overall team efficiency and effectiveness.Required Skills and Expectations:- A minimum of 1 to 3 years of experience in a similar role is essential, showing your familiarity with office procedures.- Proficiency in Microsoft Office tools, particularly Excel and Word, is necessary for data handling and reporting.- Strong attention to detail is crucial to ensure accuracy in data entry and documentation.- Excellent communication skills are required to liaise effectively with colleagues and stakeholders.- A proactive attitude and ability to work collaboratively in a team environment are expected.- As a 12th pass, you should bring a willingness to learn and adapt to new challenges in a dynamic workplace.

Job Openings for 5 Recovery Agent Jobs with minimum 1 Year Experience in Chandigarh Sector 38, having Educational qualification of : Higher Secondary, Secondary School, B.A with Good knowledge in Good Communication Skills, Calling, Recovery Agent, Recovery Operations, Debt Recovery etc.

WE'RE HIRING TELE-COLLECTION OFFICER (TCO) / SENIOR TCO Locations: Hyderabad Employment Type: Full-Time Relevant Experience: Tele-Collections / Tele-Sales / Customer Service DRA Certification: Mandatory Key Responsibilities- Handle delinquent and pre-delinquent customer accounts through outbound calls.- Follow up on overdue payments and obtain Promise-to-Pay (PTP) commitments.- Understand customer concerns and provide appropriate assistance.- Maintain accurate customer information and call records in the CRM.- Achieve assigned collection, productivity, and quality targets.- Follow company processes, compliance guidelines, and call quality standards. Key Skills Tele-Collections & Debt Recovery DRA (Debt Recovery Agent) Certification Loan & Credit Card Collections Recovery Operations Tele-Sales & Customer Service Communication, Negotiation & Convincing Skills Interested candidates can share their updated CV: Email: Prathyusha.vandrangi@enfycon.com Contact: 7671061986 Please share this opportunity with candidates who may be interested!#Hiring #TCO #SeniorTCO #TeleCollections #DebtRecovery #DRA #CollectionsJobs #MumbaiJobs #ChennaiJobs #HyderabadJobs #Recruitment

We are seeking a motivated and results-driven Debt Recovery Agent to join our team. The successful candidate will be responsible for contacting clients to recover outstanding payments while maintaining professionalism and excellent customer service.

Collection Executive: Call the customers and take updates on delay in EMI payments Monitoring accounts to identify overdue payments Finding and contacting debtors to arrange debt payoffs Keeping accurate records and reporting on collection activityKey Requirements: 10th or above 10th Excellent communication skills Fluency in languages Mandatory languages: Hindi, Telugu, Tamil, Kannada, English (Hindi is compulsory + any 2 languages)Work Location: Domlur, (Near Domlur Post Office), Bengaluru (Work from Office)Work Type: Full TimeWork Timings: 9:30 am to 6:30 pmWorking Days: Monday Saturday (6 working Days)Age limit: 20 29 yearsImmediate Joiners only