Job Title: Field Collection ExecutiveJob Type: Full-timeExperience Required: Min. 2 years especially in Business Loan CollectionsSummaryWe are seeking a dynamic and experienced Field Collection Executive to join our team. The ideal candidate will have:A minimum of 2 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due) exceeding 90 days. The candidate must also be well-versed in managing ticket sizes of a minimum of 7-10 lakhs. Being a localite is a requirement for this position, as it involves extensive fieldwork.Responsibilities:Conduct field visits to collect overdue payments for business loans, particularly focusing on cases with DPD above 90 days.Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering to regulatory guidelines.Build and maintain positive relationships with borrowers to encourage timely payments and resolve issues or disputes.Prepare and submit daily collection reports and update the system with accurate information on each visit.Effectively communicate with the Collections Manager and provide regular updates on collection activities.Ensure compliance with company policies and industry regulations during the collection process.Use negotiation and persuasion skills to secure repayment commitments from delinquent borrowers.Requirements:A minimum of 2 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due) exceeding 90 days. Proven track record of managing ticket sizes of a minimum of 7-10 lakhsMust be localiteShould be able to speak English/Hindi/Regional LanguageExcellent Communication and interpersonal skills
Should have Exp in collection(recovering the loans and EMI's from customer).Should have good communication skills.Should have good commanding and demanding skills.Should have own vehicle and license.Languages:- Telugu mandatory, Hindi.Locations:-Ameerpet, LB nagar, Kukatpally, Medchal, Gachibowli, Secunderabad, Mehdipatnam, Dhilshuknagar, Alwal, Nizamabad, Sangareddy,Nalgonda, SuryapetDRA/NON DRA can apply.Any one location from above locations
Roles and Responsibilities To recover dues of delinquent customer as per allocation through in-house as per RBI guidelines and as process & policies laid down by the organization within set timelines. Coordination and support to field team to ensure timely resolution of cases. He/she would be responsible for collection of overdue accounts of customer is all buckets and for various products through Tele-calling. (targets on productivity and collections as per product/bucket as per the organization policies) Maintaining detailed feedback file in required format, maintain trails on the collection portal Should be able to resolve customer queries and escalate as when required (as per specified grid) Collect customer payments in accordance with payment due dates Utilize various skip tracing tools and collection strategies to locate the right party in order to negotiate payments. Make outbound calls in a professional manner and improving customer relations.
-Bank's Debt Recovery in NPA accounts-Visit Bank, Borrower, Mortgaged property-Tit-up with Govt offices for taking Physical Possession of Secured assets-Outstation Tour for marketing and meeting