Key Responsibilities
Billing & Transaction Processing
Invoice Generation: Scan merchandise or record services to generate accurate bills/tax invoices using POS billing software or ERP systems.
Payment Processing: Accept and process cash, UPI (Google Pay, PhonePe, Paytm), credit/debit card transactions, and coupons securely.
Cash Management: Issue accurate change, count cash floats at the start and end of shifts, and maintain secure cash drawer operations.
Account Reconciliation & Customer Service
Daily Settlement: Reconcile total daily sales, card receipts, and digital transactions against system reports; report any cash discrepancies or shortages to the Store/Accounts Manager.
Returns & Refunds: Handle customer returns, order cancellations, and refund vouchers strictly according to company billing policies.
Front-Desk Interaction: Greet customers warmly at checkout, address basic billing inquiries, and ensure a smooth, prompt payment experience.