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Interview For Telecaller || 12th Pass - Freshers

Super Skills Manpower Solutions and Services

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Juinagar Navi Mumbai
Domestic BPO Outbound Calling Inbound Calling Convincing Power Typing Skills Computer Skills Debt Recovery
Making & Receiving Telephone Calls and Assisting DefaultersMaintaining An Accurate Record of All Calls Made and ReceivedInforming Defaulters About Their Debts and Ensure Payments Are MadeShould be Able to Send Updates Via Whats App to Customers As & When RequiredMust Handle 100+ Outgoing/Incoming Calls DailyConvincing Skills & Should Be Target OrientedRoles & Responsibilities.Calling Potential DefaultersExplaining & Conveyancing Defaulters for PaymentCollection And Follow
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Tele Caller/ Loan Recovery

Shri Mookambika Business Solutions

  • 1 - 4 yrs
  • 1.0 Lac/Yr
  • Bangalore
Communication Debt Recovery
*SRI MOOKAMBIKA BUSINESS SOLUTIONS*Loan Recovery / Collections Executive Location: RT Nagar, BangaloreResponsibilities: Follow up with customers for overdue loan payments Ensure timely recovery of outstanding loan amounts Make calls and communicate with customers regarding pending payments Handle customer queries and payment-related issues Maintain proper records of collection activities Achieve daily, weekly, and monthly collection targets Follow company policies and professional collection practicesRequirements: Experience in Loan Recovery / Collections preferred Good communication and negotiation skills Target-oriented approach Basic knowledge of MS Excel Experience in Banking, NBFC, Personal Loans, Business Loans, or Financial Collections preferredBenefits: Performance-based incentives Career growth opportunities*Salary Structure*Freshers: 15,000 - 20,000 per monthExperienced Candidates: 20,000 - 25,000 per monthTeam Leader (TL): 25,000 - 28,000 per month*Office Timings & Working Schedule*Working Hours: 9:30 AM to 6:30 PMWeekly Off: SundayMonth-End Sunday: Working day, as per business requirementsGovernment Holidays: No leave on government holidays; employees are expected to work as per the companys holiday schedule. Interested candidates can share their updated resume.
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  • 2 - 8 yrs
  • 2.3 Lac/Yr
  • Mumbai
Recovery Operations Debt Recovery Mortgage Loans Recovery Executive
We are seeking a dedicated Recovery Executive based in Mumbai, India, who will be responsible for the recovery of assets, including loans, account receivables, and mortgaged products. The individual must be target-oriented, aiming to consistently meet collection targets on a monthly basis.The key responsibilities of this role include:- Conducting asset recovery: Engage with clients to recover loans, account receivables, and mortgaged products effectively.- Achieving monthly targets: Work diligently towards meeting and exceeding established collection targets.- Maintaining client relationships: Develop and sustain positive relationships with clients to facilitate smoother recoveries.Candidates should possess the following skills and expectations:- Proven experience in the recovery of assets, with at least 2 to 8 years in a similar role.- Strong communication and negotiation skills, essential for engaging with clients and discussing sensitive financial matters.- Ability to work independently with a proactive approach to achieving goals.- A graduate degree is required, ensuring a foundational level of education for this role.- The position is full-time and necessitates working from the office, where fieldwork may also be involved.The Recovery Executive will need to be based in Mumbai, ensuring compliance with organizational requirements for on-site engagement. A valid driver's license and access to a vehicle may be necessary for effective asset recovery in the field.
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  • Fresher
  • 1.3 Lac/Yr
  • Bhubaneswar
Debt Recovery Tele Caller Microsoft Excel Calling
We are looking for a dedicated Telecaller to join our team in Bhubaneswar. This full-time role is ideal for freshers who have completed their 10th grade and are eager to learn in a dynamic environment.Key Responsibilities:- Customer Engagement: You will be responsible for reaching out to potential customers via phone calls, introducing our services, and engaging them in conversations to understand their needs.- Lead Generation: Your role will involve identifying and qualifying leads, ensuring you gather relevant information to pass on to the sales team.- Data Entry: You will maintain accurate records of customer interactions and feedback in our database, ensuring information is up-to-date for future reference.- Follow-Ups: Regularly follow up with prospective clients to keep them informed and interested in our offerings.Required Skills and Expectations:Candidates should have strong communication skills in both verbal and written forms to effectively convey information and engage with customers. A positive attitude and the ability to handle rejection gracefully are crucial for success in this role. Time management skills will help you balance multiple calls and follow-ups efficiently. We expect candidates to be team players who can work collaboratively, all while maintaining a professional demeanor. A proactive approach to problem-solving and a genuine interest in helping customers will contribute significantly to your success as a Telecaller.
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  • 1 - 5 yrs
  • Delhi
Negotiation Skills Debt Recovery Business Loan Loan Mortgage Loans
We are Looking for a Telecaller for Debtb RecoveryJob ResponsibilityContact B2b Clients Through Calls, Emails, and other Professional Communication Channels Regarding Outstanding Payments.Follow Up with Customers for Overdue Invoices and Ensure Timely Payment Collection.Understand Reasons for Payment Delays and Coordinate with Clients to Resolve Payment-related Issues.Negotiate and Agree On Realistic Payment Commitments and Follow Up Until Closure.Maintain Accurate Records of Outstanding Invoices, Customer Interactions, Commitments, and Collection Status.Escalate High-risk or Long-pending Accounts to the Reporting Manager.Meet Monthly Collection and Recovery Targets.Prepare Regular Reports On Collections, Pending Receivables, Ageing, and Promised Payments.Maintain Professional Relationships with Clients While Being Firm and Persistent in Recovery Follow-ups.Ensure all Recovery Activities are Carried Out in Accordance with Company Policies and Professional Standards.Experience: 1-3 Years in B2b Debt Collection, Accounts Receivable, Telecalling, Collections, Credit Control, or a Related Field.Experience Dealing with Corporate/business Clients Will Be An Advantage.
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  • 2 - 7 yrs
  • 2.3 Lac/Yr
  • Delhi NCR
Debt Recovery Field Collection B2B Debt Recovery NPA Collection NPA
Field Collection Executive Job SummaryWe are looking for a Field Collection Executive to manage assigned B2B receivable cases and recover overdue payments through professional customer visits and regular follow-ups.The role involves visiting customers/clients, conducting PD (Personal Discussion/Profile Discussion) for customer verification and assessment, understanding payment issues, obtaining payment commitments, and ensuring timely recovery of outstanding dues.The ideal candidate should be comfortable with field travel, customer interaction, negotiation, and target-based collection activities while maintaining a professional and ethical approach.Key Responsibilities* Visit assigned customers/clients for recovery of overdue and outstanding payments.* Conduct regular field visits based on assigned cases, priority, outstanding amount, and location.* Conduct PD (Personal Discussion/Profile Discussion) with customers for customer verification, business/profile assessment, and case understanding.* Verify customer details, business status, contact information, and payment-related information during field visits.* Understand the reason for payment delays, disputes, or non-payment.* Discuss outstanding invoices/dues with customers and professionally communicate the payment requirement.* Obtain PTP (Promise to Pay) from customers and ensure timely follow-up until payment is received.* Follow up with customers through field visits and telephone calls as required.* Negotiate payment timelines within the guidelines and authorization provided by the company/client.* Identify potential recovery issues and immediately escalate critical or high-risk cases to the Team Leader/Manager.* Handle customer queries and coordinate with the internal team for invoice, payment, or account-related concerns.* Support the resolution of customer disputes by collecting relevant information and coordinating with the concerned internal/client team.* Maintain accurate records of field visits, PD findings, customer responses, PTPs, collections, and case status.* Submit daily field activity reports and collection updates to the reporting manager.* Update assigned cases accurately in Excel, Google Sheets, CRM, or the company's collection management system.* Collect and maintain proper payment acknowledgement/receipts as per company process.* Ensure all collection activities are conducted professionally and in accordance with company policies, client instructions, and applicable legal guidelines.* Achieve assigned daily activity, PTP, and monthly collection/recovery targets.* Maintain confidentiality of customer and client information.Required Skills & Qualifications* Minimum qualification: 12th Pass / Plus Two / Any Degree.* Previous experience in field collection, B2B collections, debt recovery, accounts receivable, sales, field sales, or customer relationship management is preferred.* Good communication and interpersonal skills.* Strong negotiation, convincing, and follow-up skills.* Ability to conduct PD and professionally assess customer/business profiles.* Good understanding of customer handling and payment follow-up.* Basic computer knowledge and ability to update reports using MS Excel / Google Sheets.* Comfortable with regular local travel and field visits.* Ability to manage multiple assigned cases and prioritize visits effectively.* Target-oriented, self-motivated, and disciplined.* Honest and responsible approach toward handling customer information and collections.Key Performance Indicators (KPIs)Performance will primarily be evaluated based on:* Monthly collection/recovery achievement.* Number and quality of field visits completed.* Number of PDs completed.* PTP generation and PTP conversion.* Follow-up effectiveness on overdue cases.* Accuracy and timeliness of daily reports.* Case-wise recovery performance.* Customer handling and professional conduct.Ideal CandidateThe ideal candidate is someone who is confident in dealing with customers face-to-face, comfortable with field travel, good at negotiation and follow-up, and strongly focused on recovery targets.Experience in B2B payment collection or Accounts Receivable will be an added advantage.
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Recovery Agent (1-7 Years)

SMH Solutions India Pvt Ltd

  • 1 - 7 yrs
  • Rajouri Garden Delhi
Recovery Operations Debt Recovery
We are seeking a motivated Recovery Agent to join our team in Rajouri Garden, Delhi. This full-time role is suitable for candidates with 1 to 7 years of experience. As a Recovery Agent, your key responsibilities will include establishing contact with clients to recover overdue payments, negotiating payment terms, and providing excellent customer service during the recovery process. You will be expected to coordinate with team leaders to ensure efficient recovery strategies and report on progress regularly. The ideal candidate should possess strong communication skills, problem-solving abilities, and a good understanding of customer relations. A proactive approach is essential to effectively handle various client situations. You should be organized and capable of managing your workload to meet deadlines.Candidates are required to have a valid driving license for potential fieldwork and must bring their own vehicle. Familiarity with basic documentation and reporting procedures is expected. Additionally, you will need to have access to a mobile device and, preferably, a laptop to assist in your daily tasks. The work environment will be office-based, with potential requirements for travel to meet clients as needed.This position offers an opportunity to be part of a dynamic team and contribute to our growth in the industry. If you are eager to take on this challenge, we encourage you to apply.
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  • 1 - 5 yrs
  • Somajiguda Hyderabad
Excel Advance Excel Recovery Operations Debt Recovery
As a Recovery Agent, you will play a vital role in managing and collecting due payments. This position is ideal for individuals seeking a full-time opportunity in Somajiguda, Hyderabad, with 1 to 5 years of experience. You will work from the office and are expected to effectively communicate and engage with clients to facilitate timely recoveries.Key Responsibilities:- Manage client interactions to track and secure overdue payments, ensuring clear communication and follow-up.- Utilize basic knowledge of MS Excel for maintaining records and tracking recovery status.- Employ proficiency in Telugu to effectively communicate with clients and support their queries.- Provide updates and reports on recovery progress using basic English communication skills.Required Skills:- Proficiency in Telugu is necessary, while basic English communication skills are preferred for better client interaction.- A fundamental understanding of MS Excel is essential for record-keeping and progress tracking.- Strong communication skills are critical for negotiating and resolving payment issues.- Both freshers and experienced candidates are encouraged to apply, making this an inviting opportunity for those looking to enter the field.This role requires dedication and the ability to work collaboratively in a fast-paced environment. If you are motivated to succeed and have the relevant skills, we welcome your application.
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Team Leader - Noida

Fairdebt Solution Private Limited

  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Noida
Team Manager Tele Performance Target Achievement Debt Recovery Customer Handling Team Motivation Collection Head Team Building Leadership Leadership Skills Team Tracker
Team Leader - Collections Fairdebt Solutions Pvt. Ltd. Location: Noida sector 3 Experience: 2-3 Years in Tele-Collections Team: Manage 15-25 Collection Executives Salary: Up to 30,000 CTC + Performance KPI Job Type: Full-time On-siteKey Responsibilities:Manage team productivity, calls & daily targetsAchieve loan recovery targetsMonitor PTP and conversionConduct huddles, call audits & barge-insHandle escalated customer calls & settlementsEnsure RBI-compliant and ethical collection practicesMaintain daily recovery reports in MS ExcelRequirements: Team Leadership & Negotiation Skills Loan Recovery / Fintech / NBFC experience Good knowledge of PTP, buckets & settlements MS Excel & Dialer knowledge Hindi & English communication skills Contact person - HR SHASHANKShare your resume on 6262521435
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Noida Sector 4
Debt Recovery Collection Agent Collections Recovery Recovery Operations
We are looking for a Recovery Agent to join our team in Noida Sector 4. This is a full-time position ideal for individuals with 0 to 2 years of experience, and candidates should have completed at least the 10th grade.As a Recovery Agent, your primary role will be to assist in the collection of outstanding debts. You will communicate with clients to negotiate payment plans and resolve any issues related to their accounts.Key Responsibilities:1. Contact Debtors: Reach out to customers who have overdue payments through phone calls, emails, or in-person visits to discuss their outstanding balances.2. Negotiate Payments: Work with clients to set up manageable payment plans that suit both their needs and the company's requirements.3. Maintain Records: Accurately document all communications and agreements made with debtors in the company's system.4. Follow-up: Regularly follow up with clients to ensure payments are made on time and maintain an open line of communication to address any concerns.Required Skills and Expectations:Candidates should have strong communication skills to interact professionally with customers. A polite manner and patience are crucial, as some clients may be in stressful situations. You should be organized and detail-oriented to handle multiple accounts effectively. Basic computer skills are necessary to maintain records accurately. A positive attitude and willingness to learn will help you succeed in this role.
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Urgent Requirement For DRA Executive

Jashwantech Infocorp Private Limited

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Madhapur Hyderabad
DRA Executive Debt Recovery Recovery Agent
As a DRA Executive, you will play a key role in supporting our daily operations and ensuring that processes run smoothly. You will be based in Madhapur and work full time from the office. Key Responsibilities:- Data Management: Oversee and manage data entry tasks to ensure accuracy and completeness of information in our systems.- Documentation: Prepare and maintain necessary documents, ensuring they meet compliance standards and are readily available for review.- Communication: Act as a liaison between different departments and stakeholders to facilitate effective information flow and resolve any issues that arise.- Reporting: Generate regular reports to track progress and performance, assisting in decision-making and strategy development.- Support Functions: Assist team members in various administrative tasks, contributing to overall team efficiency and effectiveness.Required Skills and Expectations:- A minimum of 1 to 3 years of experience in a similar role is essential, showing your familiarity with office procedures.- Proficiency in Microsoft Office tools, particularly Excel and Word, is necessary for data handling and reporting.- Strong attention to detail is crucial to ensure accuracy in data entry and documentation.- Excellent communication skills are required to liaise effectively with colleagues and stakeholders.- A proactive attitude and ability to work collaboratively in a team environment are expected.- As a 12th pass, you should bring a willingness to learn and adapt to new challenges in a dynamic workplace.
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Collection Executive - Full Time

Nanak Finacial Services

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Phase 8B Sector 74 Mohali
Good Communication Skills Debt Recovery Collections Recovery
We are looking for a dedicated Collection Executive to join our team. The ideal candidate will have 1-2 years of experience in collections and should have completed at least the 12th grade. This is a full-time position based at our office in Phase 8B, Sector 74. Key Responsibilities:- Communicate with Debtors: Initiate contact with customers who have pending payments, reminding them of their outstanding dues in a professional and courteous manner. - Manage Payment Plans: Understand customer situations and assist them in setting up payment plans to help them clear their debts responsibly. - Update Records: Keep accurate records of all communication and payments received, ensuring that our databases are up to date for tracking purposes. - Resolve Disputes: Address and resolve any disputes regarding payments, providing customers with solutions or escalating issues to the relevant departments when necessary.- Report on Collection Status: Prepare regular reports on collection performance, highlighting challenges faced and suggesting improvements to achieve targets.Required Skills and Expectations:- Should possess strong communication skills, both verbal and written, to effectively interact with customers.- Must have good negotiation skills to facilitate agreeable payment solutions.- Attention to detail is essential for maintaining accurate records and avoiding errors.- Ability to manage time effectively and handle multiple customer accounts simultaneously.- Familiarity with collection processes and legal regulations is a plus.- A professional and courteous attitude is necessary to maintain customer relationships and represent the company positively.
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  • 0 - 3 yrs
  • Chennai
Credit Collection Collection Process Debt Recovery Collections Recovery
Greeting From Master Mind!!! Banking Executive:-Urgent Opening for Telugu process in Banking Domain. Candidate Should have basic Knowledge in English.Candidate should Intract with customer Related to payment quriesGood Salary Package + Attractive Incentive(3K to 20K). Experience/Fresher. Immediate Joining preferred. Language Telugu,Tamil,kannada. No sales/No Marketing. Daily Direct Walk-ins Timings 10am to 3pm (Monday to Saturday) Time: 9.30Am to 6.30pm
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  • 2 yrs
  • 2.5 Lac/Yr
  • Coimbatore
Agri Finance Collection Executive Debt Recovery Rural Finance
Expected candidate profileCandidates must have completed at least +2 and above.Minimum of 2 years of experience in Field Collection in Microfinance products.Should have thorough knowledge of rural locations in Coimbatore region.Should be able to collect hard bucket dues.Microfinance knowledge required.Qualification in DRA (Debt Recovery Agent) will be an added advantage.Candidates from the above regions only will be considered.Candidates must own a 2 wheeler.Salary - Attractive salary with conveyance allowance & performance incentive will be given.MFI COLLECTION EXECUTIVERole: Collection Executive / OfficerIndustry Type: NBFC (Micro Finance)Department: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: Lending
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  • 1 - 3 yrs
  • Bhubaneswar
Accounts Recovery Collections Recovery Recovery Operations Debt Recovery
As a Recovery Executive, you will be an important part of our team, focusing on collecting payments from customers. Your role is crucial in ensuring that our accounts remain healthy and that financial targets are met.Key Responsibilities:- Customer Follow-Ups: You will engage with customers to remind them of outstanding payments, maintaining professionalism and fostering positive relationships.- Debt Collection: Your primary task will be to recover overdue payments, employing various techniques and strategies to encourage timely payment.- Record Maintenance: You will keep accurate records of interactions and payments received. It is vital to document each conversation and update our database accordingly.- Problem Resolution: When faced with payment disputes or issues, you will work to find satisfactory solutions, addressing customer concerns while also protecting the companys interests.- Reporting: You will generate reports on recovery activities, providing insights on progress and areas that need improvement to your supervisor.Required Skills and Expectations:- You should have a minimum of 1-3 years of experience in a similar role, showcasing your ability to handle recovery tasks effectively.- A completed 12th grade education is essential to meet the basic requirements for this position.- Strong communication skills are crucial, as you will interact with customers and other team members frequently.- You should be detail-oriented, with excellent organizational abilities to manage multiple accounts and ensure follow-ups are timely.- Proficiency in using basic computer software and databases will be necessary to track payments and maintain records accurately.
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Recovery Agent - Bangalore

Connaitre Innovation (COIN)

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Bangalore
Recovery Operations Debt Recovery
Key Responsibilities Make outbound calls to customers regarding overdue payments. Explain outstanding dues, payment schedules, and available repayment options. Negotiate payment commitments in accordance with bank policies. Encourage customers to make timely payments and resolve outstanding accounts. Record customer interactions and payment commitments accurately in the system. Meet daily productivity and monthly collection targets. Maintain high standards of customer service while handling difficult conversations professionally. Follow RBI guidelines, bank policies, and company compliance procedures during every customer interaction. Escalate unresolved or exceptional cases to the concerned team whenever required. Ensure confidentiality of customer information and maintain data security. Eligibility Criteria Any Graduate. DRA (Debt Recovery Agent) Certification is Mandatory. Freshers with a valid DRA certification are eligible. Candidates with experience in banking collections, telecollections, customer service, or outbound calling will be preferred. Good communication skills in English and the regional language. Basic computer knowledge and typing skills. Required Skills Excellent communication and interpersonal skills. Strong negotiation and convincing abilities. Active listening and problem-solving skills. Ability to handle customer objections professionally. Target-oriented with a positive attitude. Basic MS Office and CRM system knowledge.
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  • Fresher
  • Ghansoli Navi Mumbai
Debt Recovery Collection Process
We are seeking a Collection Executive who will play a crucial role in managing and collecting outstanding payments from customers. This position is based in Ghansoli and is open to freshers with a minimum educational qualification of 12th pass. You will work full time from our office.Key Responsibilities:- Contact Customers: Reach out to customers via phone or email to remind them about overdue payments and resolve any issues they may have.- Maintain Records: Keep accurate records of all communications and payments received to ensure transparency and accountability.- Follow Up: Conduct regular follow-ups on pending payments to encourage timely settlement, ensuring a steady cash flow for the company.- Negotiate Payments: Work with customers to negotiate payment terms that work for both parties while maintaining a positive relationship.- Report Issues: Identify and report any payment disputes or issues to your manager promptly for further action.Required Skills and Expectations:- Strong verbal communication skills are essential. You must be able to explain payment-related issues clearly and professionally.- Basic computer knowledge is required, including familiarity with spreadsheets and data entry.- A customer-oriented mindset is crucial, as building good relationships with clients will help in collecting payments effectively.- Basic negotiation skills are important to handle customer queries and resolve payment concerns amicably.- Being detail-oriented will help in accurately tracking payments and communications, ensuring no follow-up is missed.
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Interview For Recovery Agent || 12th Pass - Freshers

Lorax Fanancial Services Private Limited

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Kolkata
Recovery Operations Debt Recovery
Job Description - Debt Recovery Agent (DRA)PositionDebt Recovery Agent (Field Executive)CompanyLORAX Financial Services Pvt. Ltd.Job LocationKolkata, West Bengal (Field-Based)Additional opportunities may be available across West Bengal and Assam.Employment TypeFull-Time
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Cash Collection Debt Recovery Inbound Calls Outbound Sales Collections Recovery
We are looking for a dedicated Collection Executive to join our team in Gurgaon. The ideal candidate will have 1 to 2 years of experience in collections and a minimum educational qualification of 12th pass. Key Responsibilities:- Conduct Outreach for Collections: Contact clients via phone and email to remind them of outstanding payments and resolve any disputes related to billing.- Maintain Accurate Records: Keep detailed notes of all communication with clients and update payment statuses in the company database to ensure information is current.- Follow Up on Payment Promises: Monitor promised payment dates and follow up with clients to ensure they meet their commitments.- Negotiate Payment Plans: Work with clients who are having difficulty making payments to create realistic payment plans that benefit both parties.- Report on Collection Activities: Prepare and submit weekly and monthly reports on collection efforts and payment statuses to management.To succeed in this role, candidates should possess strong communication skills, both verbal and written, to effectively interact with clients. Attention to detail is important for maintaining accurate records and understanding complex billing issues. A good understanding of collection procedures and practices is necessary, along with the ability to negotiate and work under pressure. Candidates should be goal-oriented, self-motivated, and able to work independently in an office environment.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Sehore
Debt Recovery Recovery Operations
*AUGUST-VACANCY*Company:- KISSHT FINANCE SERVICES Designation:- FOS (RECOVERY AGENT)Channel:- DIGITAL Experience:- Freshers/ 6 month experience Number of vacancy:- 2
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  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Debt Recovery Collections Recovery Negotiation Skills
Key Responsibilities:business clients (B2B) to collect overdue payments.Follow up on outstanding invoices through Calling and coordination with internal teams.Build and maintain strong relationships with clients to ensure smooth collections.Negotiate payment plans and settlements in line with company policies.Track and update collection status in the system on a daily basis.Handle disputes and escalate unresolved issues to the management.Ensure adherence to legal and compliance guidelines during collections.Meet monthly collection targets and performance benchmarks.Coordinate with sales and accounts teams for reconciliation.Key Requirements:Education: Graduate (any discipline)Experience: 6 month 3 years Strong negotiation and communication skillsAbility to handle difficult conversations professionallyBasic understanding of finance and invoicingSkills Required:Negotiation & persuasionRelationship managementProblem-solving attitudeTime managementBasic computer knowledge (Excel / CRM tools)Key Performance Indicators (KPIs):Collection target achievementReduction in overdue accountsClient satisfaction & retention
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