Debt Manager Job Vacancies in Chennai

Job Role: Tele Collection Executive (Domestic Voice/Blended)Industry Type: BFSIShift Timings: 9:30am-6:30pm windowLocation: AmbatturCertification: DRA Certified (Mandatory)Experience: From 6 Months (Relevant experience in collections)Languages Required: Tamil / Telugu / Kannada / Malayalam / HindiJob Responsibilities: Make outbound collection calls to customers with overdue payments. Negotiate and persuade customers to make timely payments while maintaining professionalism. Follow compliance guidelines and adhere to RBI/DRA regulations. Maintain accurate records of interactions and payment commitments. Work towards achieving collection targets. Handle customer queries related to outstanding dues and provide appropriate solutions. Collaborate with the team to improve collection strategies.Key Requirements: Prior experience in a collection process is mandatory. DRA certification is required. Strong negotiation and persuasion skills. Ability to handle difficult conversations tactfully.

Follow-up with Default customer for Recovery of over-due amount as per the AllocationEarly morning Visits @7amEnsure that Customers is treated well during the Overdue Follow upMotivate the customers to make On time RepaymentTrace out the absconded default customers and initiate recovery processEnsure that collection process and legal guidelines to be adheredInitiate the process of reporting full details about non-payment customers for action planEnsure the Weekly/ Monthly Collection Target is met

Roles & Responsibilities:Generate prospects of recovery by doing outbound calls.Track and maintain the daily reports.Making the defaulters to pay the pending loan within TAT.Achieving weekly, monthly targets.