Follow-up with Default customer for Recovery of over-due amount as per the AllocationEarly morning Visits @7amEnsure that Customers is treated well during the Overdue Follow upMotivate the customers to make On time RepaymentTrace out the absconded default customers and initiate recovery processEnsure that collection process and legal guidelines to be adheredInitiate the process of reporting full details about non-payment customers for action planEnsure the Weekly/ Monthly Collection Target is met
Roles & Responsibilities:Generate prospects of recovery by doing outbound calls.Track and maintain the daily reports.Making the defaulters to pay the pending loan within TAT.Achieving weekly, monthly targets.