Urgent Requirement For Collection Agent

We are looking for a Collection Agent to join our team in Ghansoli. The ideal candidate will help us collect outstanding debts from customers while maintaining a positive relationship with them. This is a full-time position working in the office and requires 1 to 3 years of experience.

Key Responsibilities:

- Contact Customers: You will reach out to customers via phone and email to remind them of overdue payments.

- Negotiate Payment Plans: You will discuss options with customers who may be facing financial difficulties and help them set up feasible payment plans.

- Maintain Records: You will document all communication and transactions with customers accurately, ensuring that all information is up-to-date.

- Follow Up on Payments: Regularly check in with customers to ensure they stick to their payment plans and settle their debts on time.

- Handle Customer Queries: You will answer any questions customers may have about their debts or payment options in a professional manner.

To be successful in this role, you should have strong communication and negotiation skills, with the ability to be persuasive while maintaining professionalism. Attention to detail is crucial for tracking customer accounts and ensuring accurate records. Problem-solving skills will help you address customer concerns effectively. A positive attitude and patience will also be essential in building rapport with customers and encouraging timely payments.

• Experience

  1 - 3 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Collection Agent

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Laptop