Recovery Manager Jobs

Recovery Manager urgently needed for Mumbai

We are seeking a Customer Care Executive to join our team in Jayanagar. This role is suitable for fresh graduates or those with limited experience in customer service. The position requires a proactive individual who can effectively handle customer inquiries and provide excellent service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, addressing their questions and concerns in a prompt manner to ensure satisfaction.- **Provide Information:** Offer accurate information about products and services, helping customers make informed decisions and enhancing their overall experience.- **Issue Resolution:** Identify and resolve any issues faced by customers, ensuring that problems are managed efficiently to maintain satisfaction and loyalty.- **Document Interactions:** Keep detailed records of customer interactions, noting inquiries and resolutions for future reference and to improve service quality.- **Collaborate with Team:** Work closely with team members and other departments to streamline processes and improve the overall customer care experience.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and positive attitude is essential for creating a welcoming environment. Basic computer skills are needed for recording customer information and managing inquiries. Candidates should be detail-oriented and capable of multitasking in a fast-paced environment. A high level of patience and empathy is crucial for understanding customer concerns and providing suitable solutions. Flexibility in working hours may also be required to accommodate customer needs.

We are seeking a dedicated Collection Executive to join our team in Supaul, Bihar. The ideal candidate should have a passion for helping clients while ensuring timely collections. This entry-level position is perfect for individuals who are eager to learn and grow within the collections field.Key Responsibilities:1. **Collect Payments**: Reach out to clients via phone or email to remind them of outstanding payments, ensuring a clear and professional communication style.2. **Maintain Records**: Keep accurate records of all interactions with clients, including payments received and any issues discussed, to help track the collections process effectively.3. **Resolve Issues**: Address any concerns or disputes clients may have regarding their payments, working towards quick and fair resolutions.4. **Follow-Up**: Conduct regular follow-ups on overdue accounts to encourage timely payments and maintain positive relationships with clients.Required Skills and Expectations:Candidates should possess effective communication skills in both Hindi and English to interact with clients confidently. Basic computer skills are important for maintaining records and using necessary software. A strong attention to detail is crucial for tracking payments and managing accounts. The ideal candidate should be proactive, motivated, and capable of handling challenging conversations with professionalism. Since this role requires working from the office, candidates must be willing to commute daily. A positive attitude and a willingness to learn are essential for success in this position.

Job Title: Legal OfficerLocation: Sirohi, RajasthanExperience: 45 years of relevant experience in Banking or NBFC legal operations.Job SummaryWe are looking for a proactive and detail-oriented Legal Officer with 45 years of experience in Banking or NBFC sector. The candidate will be responsible for handling legal documentation, regulatory compliance, loan recovery matters, and coordination for litigation cases. The role requires strong knowledge of SARFAESI Act, DRT proceedings, and NPA recovery processes.Roles & Responsibilities1) Legal DocumentationDraft, review and vet legal documents such as loan agreements, contracts, notices, affidavits, and legal correspondence.Ensure proper legal documentation for loan disbursement and recovery processes.2) Compliance & RegulatoryEnsure company compliance with RBI guidelines and NBFC regulatory frameworks.Assist in implementing legal policies and internal compliance procedures.3) Recovery & LitigationHandle matters related to SARFAESI Act, NPA recovery, arbitration and debt settlement.Coordinate with external legal counsels and recovery agencies for ongoing litigation matters.Support legal proceedings in DRT and other courts/tribunals when required.4) Legal AdvisoryProvide legal guidance to internal teams on risk mitigation and compliance issues.Identify potential legal risks and suggest preventive strategies.5) Documentation & RecordsMaintain legal records, case files, and documentation database.Track and monitor legal cases and recovery matters.Qualification & SkillsQualification - LLB / LLM from a recognized university.Strong knowledge of SARFAESI Act, DRT, Arbitration, Civil & Criminal LawsExperience in loan documentation and legal complianceUnderstanding of NPA recovery processesStrong legal drafting and analytical skillsGood communication and negotiation abilitiesAbility to handle confidential information with integrityProficiency in MS Office and legal research tools

Job Title:Collection ManagerDepartment:Collections / RecoveryJob Summary:The Collection Manager is responsible for managing and overseeing the collection and recovery of outstanding payments from customers. The role involves leading the collections team, developing effective recovery strategies, ensuring timely collections, reducing delinquency rates, and maintaining positive customer relationships while ensuring compliance with company policies and legal regulations.Key Responsibilities:Manage and monitor the collection of outstanding payments from customers.Develop and implement effective collection and recovery strategies.Ensure timely collection of dues to minimize bad debts and delinquency.Supervise, guide, and monitor the performance of collection executives and field officers.Allocate collection cases to team members and track their performance.Contact customers via phone, email, or field visits to follow up on overdue payments.Negotiate payment plans and settlements with customers when necessary.Maintain accurate records of collections, customer interactions, and recovery status.Prepare and submit daily, weekly, and monthly collection reports to management.Ensure compliance with company policies, legal requirements, and ethical standards.Handle escalated cases and resolve complex recovery issues.Coordinate with sales, finance, and legal departments for effective recovery.Identify high-risk accounts and recommend appropriate recovery actions.Required Qualifications:Bachelors degree in Commerce, Business Administration, Finance, or related fieldMBA preferred (optional)1-5 years of experience in collections, recovery, or finance-related roleRequired Skills:Strong negotiation and communication skillsLeadership and team management abilityProblem-solving and decision-making skillsKnowledge of collection and recovery proceduresAbility to handle difficult customers professionallyGood knowledge of MS Office and reporting toolsKey Competencies:Debt recovery and collection managementTeam supervision and performance monitoringCustomer handling and negotiationRisk assessmentReporting and documentationCompliance and ethical practicesWorking Conditions:Full-time positionOffice and field workMay require travel for recovery activities

Job Title: Collection ExecutiveJob Summary:Responsible for managing overdue accounts, ensuring timely recovery of outstanding payments, maintaining customer relationships, and minimizing delinquency through effective follow-ups and negotiation.Key Responsibilities:Follow up with customers for overdue payments via calls, emails, and field visits (if applicable).Ensure timely collection of EMI / loan / outstanding dues as per company policy.Negotiate repayment plans and resolve customer queries related to payments.Maintain accurate records of collection activities in the system.Coordinate with internal departments (Sales, Credit, Operations) for dispute resolution.Achieve monthly collection targets and reduce bucket delinquency.Ensure compliance with legal and regulatory guidelines during recovery processes.Required Skills:Strong communication and negotiation skillsAbility to handle difficult customers professionallyTarget-oriented and result-driven mindsetBasic knowledge of banking/NBFC collection processesGood documentation and reporting skills

We are looking for a Collection Supervisor to lead our collections team in Durgapur. The ideal candidate will be responsible for managing collections efforts, ensuring that payments are received on time, and maintaining positive relationships with our customers.Key Responsibilities:1. Supervise Collections Team: Lead and support a team of collectors to achieve monthly targets and ensure they follow best practices in collections.2. Monitor Collections Processes: Regularly review the collection processes, analyze accounts, and identify areas for improvement to enhance efficiency and effectiveness.3. Communicate with Customers: Contact customers regarding overdue accounts, negotiate payment plans, and resolve disputes while maintaining a professional demeanor.4. Maintain Records: Keep accurate and up-to-date records of all collection activities, payments received, and customer communications to support reporting and compliance.5. Reporting: Prepare weekly and monthly reports for management, highlighting collection performance and any issues impacting cash flow.Required Skills and Expectations:Candidates should have at least two years of experience in collections or a related field. A 12th-grade education is required. Strong communication and interpersonal skills are essential, as you will be dealing with customers regularly. Attention to detail is important for tracking payments and maintaining records accurately. The ideal candidate should work well in a team environment, demonstrate leadership qualities, and be able to motivate others to meet targets. A solid understanding of financial principles and effective negotiation skills will be highly valued.

We are looking for an experienced Information Security (IS) Risk Manager to lead enterprise-wide security assurance, governance, risk, compliance, and business continuity initiatives.Key ResponsibilitiesLead enterprise-wide information security assurance, governance, risk, compliance, and business continuity programs, ensuring alignment with internal policies and regulatory requirements.Perform and manage information security and cloud risk assessments across AWS and Azure, identify business impact, define mitigation strategies, and communicate risks in clear business terms.Establish, implement, and maintain security governance frameworks, controls, and metrics, ensuring cyber risks and vulnerabilities are prioritized and remediated within agreed SLAs.Own ISMS governance and audits, including internal and external audits, gap analysis, compliance readiness, and corrective actions for ISO/IEC 27001, PCI DSS, NIS 2, and other regulatory standards.Develop, manage, and maintain Business Continuity Planning (BCP) and Disaster Recovery programs to ensure organizational resilience.Manage third-party security risk, including vendor due diligence, security requirements in contracts, cloud and security tooling assessments (GRC tools, CASB), and coordination of external audits and remediation plans.Develop, update, and govern information security policies, procedures, standards, and security awareness programs, ensuring continuous improvement and regulatory alignment.Skills & ExpertiseInformation Security Risk Management & Security AssuranceGovernance, Risk & Compliance (GRC)ISMS, ISO/IEC 27001PCI DSS, NIS 2, Regulatory ComplianceCloud Security AWS & AzureSecurity Audits & IT AuditingBusiness Continuity Planning (BCP) & Disaster RecoveryCyber Risk Assessment & Compliance MonitoringExperience & Certifications (Preferred)10+ years of experience in Information Security / GRC / Risk ManagementExposure to Telecom, BFSI, or large enterprise environmentsCertifications such as CISSP, CISM, CRISC, ISO 27001 Lead Auditor / Implementer preferred

Job Title: Real Estate Recovery Executive (Female)Department: Sales / Accounts / CollectionsLocation: On-siteExperience: 14 years (Freshers with good communication skills can also apply)Job Summary:We are looking for a Female Real Estate Recovery Executive to manage customer payment follow-ups, outstanding dues, and recovery processes. The role involves coordinating with clients, maintaining payment records, and ensuring timely collection as per company policy.Key Responsibilities:Follow up with clients for pending payments, installments, and duesCoordinate with sales, accounts, and legal teams for recovery casesMaintain customer payment records and recovery reportsHandle customer queries related to payment schedules and receiptsConduct telephonic, email, and in-person follow-ups when requiredEnsure recoveries are done in a professional and ethical mannerPrepare daily/weekly recovery status reportsSupport legal recovery process when escalation is requiredMaintain confidentiality of financial and customer dataRequired Skills & Qualifications:Graduate in any discipline (B.Com / BBA preferred)Good communication and negotiation skillsBasic knowledge of real estate payment structuresComfortable with MS Excel, Word, and CRM softwareAbility to handle pressure and difficult conversations politelyStrong follow-up and coordination skillsPreferred Candidate Profile:Experience in real estate, banking, or finance recoveryPresentable personality with professional attitudeSalary & Benefits:Salary: As per industry standardsCareer growth opportunitiesSupportive work environment

follow up customers via out bound calls & to inform them to finish debt amount (unpaid EMI & loans), bank ke loan defaulter customers se payment collection karna hai. Freshers, Experience, DRA- Non DRA sab apply kar sakte hai.

- Contacting customers who have overdue payments: As a Collection Officer, you will be responsible for reaching out to customers who have failed to make payments on time in order to collect the outstanding balance. - Negotiating payment plans: You will need to establish payment plans with customers who are unable to pay the full amount at once, in order to ensure that payments are made in a timely manner. - Following up on payment arrangements: It will be your responsibility to follow up with customers to ensure that they are sticking to the agreed-upon payment arrangements and to address any issues that may arise. - Maintaining accurate records: You will need to keep detailed records of all communications with customers, including payment arrangements, promises to pay, and any other relevant information. - Resolving customer inquiries: As a Collection Officer, you will also need to address any questions or concerns that customers may have regarding their outstanding balances, in order to facilitate the collection process. Required Skills and Expectations: - Strong communication skills: You should be able to effectively communicate with customers in order to negotiate payment arrangements and address any concerns they may have. - Good presentation skills: It is important to present information in a clear and professional manner to customers. - Accounts recovery knowledge: Understanding of accounts recovery processes and strategies will be crucial in successfully collecting overdue payments.

Join our team in Bangalore as a Tele Sales Officer! As a Tele Sales Officer, you will be responsible for cash collection, collections recovery, inbound process, and credit control. You will be making outbound calls to customers to recover outstanding payments and assist with credit control processes. This role requires excellent communication skills and the ability to work efficiently in a fast-paced environment. The ideal candidate will have a 12th pass education and 0-2 years of experience in a similar role. If you are a motivated individual who thrives in a target-driven environment, this is the perfect opportunity for you to excel in your career.

Field Executive (Address Verification) 0 - 1 yrs Akaltara, Baikunthpur, Balod, Bilaspur, Champa, Pathalgaon, ARANG, TILDA. BHATAPARA, KANKER, KORBA, KONDAGAON, AMBIKAPUR, RAJNANDGAON, MAHASAMUND, SARAIPALI(BASNA), DHAMTARI, APendra, Raipur, Janjgir-Champa, Koriya, Jashpur NA NA NA NA Rs 70,000 to 1,75,000 p.aApply Now View All Jobs by this Recruiter 837 Views Less than 5 Applicants 2019-12-08 Job Description MALE CANDIDATES HAVING THEIR OWN 2 WHEELER WITH 4G ANDROID SET REQUIRE FOR FIELD INVESTIGATION (ADDRESS VERIFICATION)PAYMENT MODE-COMMISSION (BANKING & OTHERS-60/-, INSURANCE-100/-) Key Skills Field Executive Industry Banking / Financial Services / Stock Broking Functional Area Financial Services / Banking, Investments / Insurance / stock market / Loan Number of Vacancy 10 Education Higher Secondary, Secondary School, Vocational Course, MALE CANDIDATES HAVING THEIR OWN 2 WHEELER WITH 4G ANDROID SET REQUIRE FOR FIELD INVESTIGATION (ADDRESS VERIFICATION)PAYMENT MODE-COMMISSION (BANKING & OTHERS-60/-, INSURANCE-100/-) # Candidates Should Be Localize.# Male/female Both Can Apply.

Overseeing staff members and ensuring the accurate and timely invoicing of customers.Setting payment collection goals and targets for the department.Creating and implementing a strategy to improve the collection of outstanding credit.Implementing collection policies and procedures to avoid excessive outstanding credit.Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.Implementing deadlines for invoicing and payment collection.Negotiating with customers in cases when non-payment occurs.Preparing monthly feedback reports on payment collections.Remaining informed of any legislative procedural training regarding debt collection.Training and mentoring of staff members in the collections department.

We are looking for Group Collection Manager (GCM) for a Bank across Southern Karnataka. Location and Vacancies: Chamrajnagar: 59 VacanciesHassan: 31 VacanciesHoskote: 33 VacanciesMysore: 39 VacanciesTumkur: 40 VacanciesQualification: 12th, Diploma, UG and PGPay Structure: 2,75,000 to 3,00,000 LPA.Experience: Minimum 1 year experience of working in Group Loan or any other collection.Age Criteria: 21 to 30 yearsKey Responsibilities:* Field work collection with focus on bucket collection.* Managing overdue accounts and ensuring timely recovery of dues.* Group Loan product* Building rapport with customers and handling escalations effectively.* Ensuring adherence to company policies and compliance guidelines during collections.* Regular reporting and coordination with branch/area teams for smooth collection operations.

As a Mortgage Loan Officer, your primary responsibility will be to facilitate the origination of mortgage loans for clients. This will involve evaluating loan applications, determining the creditworthiness of applicants, and conducting thorough financial assessments. Additionally, you will be responsible for ensuring all necessary documentation is completed accurately and in a timely manner.You will be expected to have strong negotiation skills in order to secure the most favorable terms for clients and the lending institution.

We are looking for 10 Senior Technical Support Executive Posts in Bangalore, Hyderabad, Visakhapatnam, Bhubaneswar, andrapradesh, telangana, odisha, Karakka Chowk, Ajmer, with deep knowledge in Advanced troubleshooting, network diagnostics, root cause analysis, software debugging, hardware maintenance, system administration, database management, cloud computing, cybersecurity principles, Linux/Unix administration, Windows Server administration, virtualization technologies, scripting (Python, Bash), SQL queries, API integration, VPN configuration, firewall management, disaster recovery, data backup strategies, software development lifecycle, customer relationship management, technical documentation, ITIL framework, project management, team leadership, cross-functional collaboration, performance monitoring, log analysis, remote desktop support, ticketing systems (Jira, Zendesk), communication skills, active listening, conflict resolution, time management, stress management, mentoring, training, public speaking, presentation skills, quality assurance, risk assessment, vendor management, service level agreements, change management, incident response, network security, web server technologies, mobile device management, enterprise applications, automation tools, problem-solving, analytical thinking, critical thinking, decision-making, attention to detail, adaptability, continuous learning, customer advocacy. and Required Educational Qualification is : B.Com, B.E, B.Tech, Any Master Degree

We are looking for an experienced and results-oriented Collection Manager to oversee and drive our collection operations. The ideal candidate will have a strong background in credit recovery, team leadership, and performance management. You will be responsible for developing collection strategies, managing a team of collection officers or tele-callers, ensuring compliance with regulatory standards, and achieving recovery targets.

Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.

Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.

Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.