Collections Recovery Job Vacancies in Pune

As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to assist customers with their queries and complaints, providing them with accurate information and solutions. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chat messages to address customer questions and concerns.- Provide Solutions: Resolve customer issues promptly by identifying the problem and offering appropriate solutions or alternatives.- Maintain Customer Records: Keep accurate and up-to-date records of customer interactions and transactions for future reference.- Follow Up with Customers: Reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.- Collaborate with Team Members: Work closely with colleagues to share information and improve service delivery.Required Skills and Expectations:- Effective Communication: You must be able to speak clearly and listen carefully to understand customer needs.- Problem-Solving Skills: Being able to think critically and find solutions to customer issues is essential.- Positive Attitude: A friendly demeanor and a positive attitude towards customers will enhance their experience.- Basic Computer Skills: Familiarity with using computers and software for data entry and retrieval is necessary.- Team Player: Ability to work well with others and contribute to a supportive work environment.The position is suited for individuals with 0-3 years of experience, who have completed at least the 10th grade, and are ready to work full-time from the office in Pune.

Job Title : Assistant Collection Manager (Hard Collection)Experience : 4-6 years In Commercial Vehicle (Hard Collection)Job Location : Pune , MumbaiRole & Responsibilites :Manage 90+ DPD collection accounts and achieve recovery targets.Coordinate vehicle repossession activities with internal teams.Oversee the resale of repossessed commercial vehicles.Develop and maintain relationships with dealers, brokers, and buyers.Monitor repo inventory, asset movement, and liquidation.Ensure proper documentation, compliance, and reporting.Negotiate with customers and buyers to maximize recovery value.Qualification & Skills:Strong experience in collections, repo handling, and vehicle resale.Excellent negotiation and stakeholder management skills.Knowledge of Commercial Vehicle (CV) financing is mandatory.Proficiency in MS Office and reporting.Strong leadership, coordination, and problem-solving skills.

We hired Both Freshers and experience candidates those interested in field work of collection and Recovery

Job Title: Collection Executive (360+ Bucket / NPA Portfolio)Location: Pune (Koregaon Park)Language Requirement: Tamil / Telugu (Mandatory)Experience: [02 yrs / 2+ yrs / as per need]Salary: Attractive + IncentivesJob Responsibilities:Handle 360+ DPD bucket collection cases and manage NPA portfolios effectively.Work on hard-core collections including overdue, bounce, and non-responsive accounts.Coordinate with customers and ensure timely recovery through calls and follow-ups.Maintain proper PTP (Promise to Pay) tracking and follow-up on commitments.Handle escalations and manage difficult/abusive customer conversations professionally.Update customer interactions, payments, and remarks in CRM system accurately.Ensure resolution and recovery closures as per company guidelines.Achieve monthly collection targets and maintain good contact ratios.Preferred Candidate Profile:Must have prior experience working on NPA clients / 360+ bucket cases.Strong communication skills in Tamil or Telugu (spoken fluency).Ability to handle pressure and meet recovery targets.Basic knowledge of collections process and customer handling.Perks & Benefits:Good Salary PackageAttractive IncentivesGrowth opportunity in collections and portfolio management

-Collection Telecaller-Recovery-Retail collection-Banking collection-Agency Channel

Looking for Candidates with basic communication skills with collection background.were you need to call the customers for reminders of repayment dates, and has responsibilities to collect the amount.

Only dra candidate

Job Title: Field Collection ExecutiveJob Type: Full-timeExperience Required: Min. 2 years especially in Business Loan CollectionsSummaryWe are seeking a dynamic and experienced Field Collection Executive to join our team. The ideal candidate will have:A minimum of 2 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due) exceeding 90 days. The candidate must also be well-versed in managing ticket sizes of a minimum of 7-10 lakhs. Being a localite is a requirement for this position, as it involves extensive fieldwork.Responsibilities:Conduct field visits to collect overdue payments for business loans, particularly focusing on cases with DPD above 90 days.Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering to regulatory guidelines.Build and maintain positive relationships with borrowers to encourage timely payments and resolve issues or disputes.Prepare and submit daily collection reports and update the system with accurate information on each visit.Effectively communicate with the Collections Manager and provide regular updates on collection activities.Ensure compliance with company policies and industry regulations during the collection process.Use negotiation and persuasion skills to secure repayment commitments from delinquent borrowers.Requirements:A minimum of 2 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due) exceeding 90 days. Proven track record of managing ticket sizes of a minimum of 7-10 lakhsMust be localiteShould be able to speak English/Hindi/Regional LanguageExcellent Communication and interpersonal skills

Job Position :- Collection Recovery Executivejob Role :- Collections in a Particular Area, Field Collections.*freshers Can also Apply*

JD - CRM ExecutiveYoull be our: CRM Executive.Youll be based at: Pune.Youll be aligned with: Manager.Youll be a member of: Sales Strategy.What will I be doing at CRM ?Verify the booking documents.Coordinate with the sales team & CRM team.Customer calling/ responsible for collection.Travelling onsite for 4 to 5 days in the month.Presentations and daily reporting to Reporting ManagerWhat kind of experience & skills do I need for this role?Any Graduate/ post graduate.Good communication skill Verbal and written.1+ years of Real Estate, Finance experience.Basic Computer Knowledge Excel, ERP, Word.Knowledge of systems.

Hiring for 5 Field Executive Jobs in Pune, Maharashtra, Banking Collection, Recovery Agent, Debt Recovery, Field Executive, with minimum 1 Year Experience, Required DRA or non DRA, Diploma with Good knowledge in Banking Collection, Recovery Agent, Debt Recovery, Field Executive etc.

Candidate with deep knowledge in Export Container handling, Road Transportation, Recovery & Collection, team management, CRM, etc can apply for this post.Send your updated CV

You'll be our: Junior AccountantYou'll be responsible for:Handle all accounting transactions on daily basis.Preparation and analysis of monthly financial reports.Reconcile accounts payable and receivable.Handle petty cash and collection work.Handle all banking related transaction (BRS etc.)Handle, invoice processing, GST and TDS calculationCoordinate to prepare and complete all the company's monthly financial statements.To prepare financial statements and associated work papers for externally audited entities.