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Cold Calling Jobs

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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Noida
Marketing Sales Sales Marketing Executive Business Development Soft Skills Cold Calling Social Marketing Lead Generation Convincing Power B2B Sales
Griffin Studio, a brand by Niche Architects, is a furniture product manufacturing firm specializing in innovative, future-focused furniture design. We are seeking for enthusiastic Sales & Marketing Executive who may proactively engage with architects and interior designers to generate leads, build strong professional relationships, and support business growth. The ideal candidate will be confident in conversations, skilled in communication, and comfortable interacting with clients through calls, messages, and in-person meetings.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Sector 34A Chandigarh
Outbound Calling Motivating Skill Inbound Voice Process Cold Calling KPO Outbound Sales Voice Support BPO Sales
A Visa Counselor assists clients with the complex process of obtaining visas for travel, study, or work abroad. They evaluate applicant eligibility, prepare and review documentation, offer guidance on immigration laws, and act as liaisons between applicants and embassies/consulates to ensure compliance and increase approval chances. Key ResponsibilitiesAdvisory: Consult clients on appropriate visa categories, requirements, and procedures.Documentation: Review, prepare, and verify applications, financial documents, and supporting documents for accuracy.Compliance: Maintain up-to-date knowledge of changing immigration laws and embassy regulations.Liaison: Coordinate with consulates, embassies, and immigration authorities.Interview Preparation: Conduct mock interviews and guide clients on visa interviews.Case Management: Maintain, update, and track client files and application statuses. Required Skills and QualificationsExperience: Previous experience in visa processing, immigration consulting, or customer service.Knowledge: Strong understanding of visa regulations and legal procedures.Communication: Excellent verbal and written skills to guide clients and interact with officials.Attention to Detail: High accuracy in reviewing documents.Education: Bachelor
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Customer Support International Call Center Voice Process Domestic BPO Outbound Calling Cold Calling International BPO
As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.
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Customer Handling Sales Operations Direct Sales Sales English Speaking Good Behaviour Smart Thinking Marketing Retail Sales Outbound Calling b2b Marketing Lead Generation Voice Process Problem Solving Cold Calling Good Communication
We are seeking a motivated and dedicated Sales Assistant to support our sales team in Jidhafs. The ideal candidate should have 2 to 8 years of experience and be a graduate. This full-time position requires someone who can work from our office.Key Responsibilities:1. **Customer Interaction**: Engage with customers to understand their needs and recommend solutions that best fit their requirements. This involves answering queries and providing product information.2. **Sales Support**: Assist the sales team by preparing sales presentations, processing orders, and maintaining accurate records of sales activities. An organized approach is crucial to ensure smooth operations.3. **Inventory Management**: Monitor stock levels and assist in the replenishment of products. This includes working with suppliers and ensuring that items are available for customers.4. **Reporting**: Prepare daily reports on sales performance and customer feedback to help the team identify areas for improvement and success.5. **Team Collaboration**: Work closely with team members to achieve sales targets and support various promotions. Excellent communication is important to foster teamwork.Required Skills and Expectations:Candidates must possess strong interpersonal skills and the ability to build relationships with customers. A keen understanding of sales processes and product knowledge is essential. The ideal applicant should be proficient in using computers and sales software. A professional attitude, a proactive approach, and the ability to work independently in an office environment are also key to success in this role.
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  • 0 - 1 yrs
  • Female
  • Chennai
Email Marketing Cold Calling Lead Generation Online Marketing
Handle incoming and outgoing customer calls.Explain product details and offers to customers.Convert customer inquiries into showroom visits and sales.Follow up with leads through calls and WhatsApp.Conduct feedback calls after customer purchase.Handle WhatsApp chats and customer inquiries.Send promotional messages and email campaigns to customers.Maintain daily call records and update lead status.Coordinate with showroom team for customer visits.
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  • 5 - 8 yrs
  • Gurgaon Sector 63
International Sales Cold Calling Inside Sales Client Management Outbound Calling Calling B2B Sales Customer Handling IT Service Sales End to End Sales Business Development IT Sales
Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.
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  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • New Delhi
Marketing Retail Sales Corporate Sales Channel Sales Marketing Communication Direct Sales Lead Generation Field Sales Cold Calling Sales B2B Sales Convincing Power Presentation Skills Direct Marketing
We are seeking a motivated Sales Marketing Executive to join our team in New Delhi. This role is ideal for individuals with 0 to 5 years of experience looking to grow their career in sales and marketing.Key Responsibilities:1. **Client Engagement**: Reach out to potential clients via calls, emails, and social media. Build strong relationships to understand their needs and offer suitable services.2. **Market Research**: Conduct research to identify new market trends and customer preferences. Use this information to help develop marketing strategies.3. **Sales Strategies**: Assist in creating and implementing effective sales strategies to achieve company targets. Monitor performance and suggest improvements as needed.4. **Presentations**: Prepare and deliver engaging presentations to clients. Clearly communicate the benefits of our products/services, tailoring the message to the audience.5. **Collaboration**: Work closely with the marketing team to align sales efforts with marketing campaigns. Share feedback from clients to help with future strategies.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to interact effectively with clients and team members. A good understanding of sales techniques and marketing principles is beneficial. Being detail-oriented and organized will help manage various tasks efficiently. A positive attitude and a willingness to learn and adapt in a fast-paced environment are essential for success in this role. A graduate degree is required, along with enthusiasm for sales and marketing.
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  • 0 - 3 yrs
  • Park Street Kolkata
Good Communication Inter Personal Convincing Power Customer Handling Customer Support Outbound Calling Cold Calling
Job Description: Customer Care Executive (CSE)Company: Bharti AXA Life InsuranceLocation: Bharti AXA Insurance Limited, Arihant Building,1st floor, 53A, Mirza Ghalib St, Esplanade, Park Street, Position: Customer Care Executive (CSE)Employment Type: Full-TimeShift Timing: 10:30 AM
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Bangalore
Sales Outbound Calling Marketing Online Sales Lead Generation Inside Sales Cold Calling B2B Sales Convincing Power
We are looking for a motivated Telesales Executive to join our team in Bangalore. This role is ideal for fresh graduates or those with up to one year of experience. You will be responsible for contacting potential customers to promote our products and services. As a Telesales Executive, your key responsibilities will include:1. **Making Calls**: You will initiate calls to leads, introducing our offerings and understanding their needs to provide tailored solutions.2. **Building Relationships**: Establishing rapport with customers is vital. You will engage with clients to maintain a positive relationship and encourage repeat business.3. **Generating Sales**: Your primary goal will be to achieve monthly sales targets by converting leads into customers through persuasive communication.4. **Handling Objections**: You will listen to customer concerns and objections, providing informative responses to help them make purchasing decisions.5. **Updating Customer Records**: Keeping accurate and updated records of customer interactions and sales in our database will be necessary for tracking performance and following up effectively.To succeed in this role, you should have strong communication and interpersonal skills, a friendly and persuasive phone manner, and the ability to work collaboratively within a team. Being organized and detail-oriented will help you manage multiple calls and follow-ups efficiently. A proactive attitude and the willingness to learn will support your growth in this position.
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Telecaller Fresher

Go Star Aviation

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Ganeshguri Guwahati
Telecommunication Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Tele Sales Communication Skills Microsoft Excel Motivating Skill Phone Banking Outbound Calling Lead Generation Cold Calling Negotiation Presentable Telesales Inbound Negotiation Skills Convincing Power BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing
We are looking for a dedicated Tele Caller to join our team in Ganeshguri, Guwahati. This entry-level role is perfect for individuals eager to start their career in customer service or sales. As a Tele Caller, your primary responsibility will be to make outbound calls to potential customers. You will introduce our products or services and gather information about customer needs. You will also handle customer inquiries, provide information, and encourage interest in our offerings. Developing and maintaining a good relationship with customers will be key to achieving your goals. To succeed in this role, you should possess strong verbal communication skills to explain products clearly and listen effectively to customer needs. You should be comfortable using a computer and basic software for logging calls and tracking customer interactions. A friendly demeanor and a positive attitude will help you engage with customers and create a pleasant calling experience. A high school diploma is required, and previous experience is not necessary; however, enthusiasm and a willingness to learn are essential. You should be able to work in a team and adapt to change quickly. Strong organizational skills will help you manage your tasks efficiently. If you are motivated and enjoy talking to people, this role is a great opportunity to grow your skills and advance in a supportive environment.
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  • 0 - 2 yrs
  • Delhi
Microsoft Excel Presentation Skills Strategic Communication Field Sales Negotiation Skills Lead Generation Cold Calling Negotiation Corporate Business Development
Role OverviewThe Business Development Executive will be responsible for identifying new business opportunities, building relationships with potential clients, and supporting the organization's growth initiatives. The role requires strong communication skills, effective client engagement, and professional representation. The candidate should be presentable and possess a basic understanding of software development concepts.The position also involves travel to neighboring states for client meetings and business expansion activities.Key Responsibilities:Identify and generate new business leads through market outreach and networkingApproach government departments, institutions, and corporate clientsPresent company services and solutions to prospective clientsBuild and maintain strong client relationshipsConduct market research to identify new opportunitiesCoordinate with internal teams for proposals and project discussionsSchedule and attend client meetingsMaintain records of client interactions and business development activitiesPrepare daily and weekly business development reportsRequired Skills:Strong verbal and written communication skillsAbility to confidently interact with clients and stakeholdersProfessional presentation and interpersonal skillsBasic knowledge of MS Excel, Word, and PowerPointStrong client handling and relationship management skillsAbility to work in a target-driven environmentDemonstrated commitment and stability to support long-term business growthEducational Qualification:MBA (Freshers can apply)Specialization in Marketing / Business Development preferred
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Bhubaneswar
Cold Calling Customer Relationship Customer Management Customer Retention Inbound Calls Outbound Calling
Customer Relationship Executive (CRE)Job SummaryThe Customer Relationship Executive manages client interactions, resolves queries, and ensures customer satisfaction throughout the service lifecycle.Key Responsibilities Handle inbound and outbound customer calls Address client inquiries and provide accurate information Maintain customer records in CRM systems Follow up with clients regarding services, payments, and documentation Coordinate with internal departments to resolve issues Maintain long-term relationships with customers Prepare Customer Data sheet Loan File Shorting Maintain Data sheet in Excel Help in login processRequired Skills & Qualifications Bachelors degree in any discipline Excellent communication and interpersonal skills Basic computer knowledge Problem-solving and conflict resolution abilities Prior customer service experience preferred Freshers and Experienced both can applySalary & Benefits Salary for freshers 8k to 10k Salary is Negotiable for Experienced CandidatesJob Location Bhubaneswar
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  • 2 - 8 yrs
  • 4.5 Lac/Yr
  • Sanaswadi Pune
English Speaking Good Behaviour Smart Thinking Marketing Outbound Calling b2b Marketing Lead Generation Problem Solving Cold Calling Sales Good Communication
Should be good communication skillRequired field work experienceTechnically should be sound.Should be good in Excel -wordshould me enthusiastic and multitasking Maintain accurate customer database by creating and updating customer profile.Investigations to identify and resolve order/inventory problems.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Udaipur
Direct Sales Lead Generation B2B Sales Marketing Communication Convincing Power Cold Calling Sales
We are looking for a motivated and enthusiastic Sales Marketing Executive to join our team in Udaipur. This is a full-time position that requires a female candidate who is keen to develop their career in sales and marketing.**Key Responsibilities:**- **Generate Leads:** Identify potential clients through market research and networking to build a strong sales pipeline.- **Conduct Market Research:** Analyze market trends and competitors to better understand customer needs and preferences, helping to position our products effectively.- **Prepare Sales Presentations:** Create and deliver engaging presentations to prospective clients, highlighting the features and benefits of our products or services.- **Assist in Marketing Campaigns:** Collaborate with the marketing team to design and implement promotional campaigns that drive awareness and enhance brand visibility.- **Maintain Client Relationships:** Communicate regularly with existing clients to ensure satisfaction, address concerns, and explore opportunities for upselling or cross-selling.- **Achieve Sales Targets:** Work towards achieving individual and team sales targets by implementing effective sales strategies.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively engage with clients. A good understanding of marketing principles is essential, along with the ability to work independently and as part of a team. Proficiency in using digital marketing tools and social media platforms will be an advantage. A proactive attitude and a willingness to learn are also important, along with basic computer skills for managing data and reports. Previous experience in sales or marketing is a plus but not mandatory.
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Face-to-Face For Sales Marketing Executive Jobs (Freshers)

Motilal Oswal Financial Services Limited

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Guwahati
Marketing Marketing Communication Direct Sales Lead Generation Field Sales Cold Calling Convincing Power Sales Self-motivated
We are looking for a dynamic and result-oriented Sales & Marketing Executive to join our growing stock market firm. The role involves promoting financial products, generating leads, and building strong client relationships.Fixed salaey + Incentives.key responsibilities:1)Identify and generate new leads through calls, networking, and referrals.2)Explain stock market investment products and services to clients3)Achieve monthly sales targets and business growth goals4)Follow up with potential clients and maintain long-term relationships
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  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Mohali
B2B Sales CRM International Sales Lead Generation Inside Sales IT Sales Convincing Power Cold Calling Outbound Sales Proficiency in English Appointment Setter Client Management
As an Inside Sales Representative, you will play a vital role in connecting with potential customers and driving sales. Your primary focus will be on generating leads and closing sales from our office in Mohali.**Key Responsibilities:**- **Lead Generation:** Reach out to potential customers via phone calls, emails, and social media to introduce our products and services and gather information about their needs.- **Customer Relationship Management:** Build and maintain strong relationships with existing and potential clients to promote long-term loyalty and repeat business.- **Sales Presentations:** Effectively present our offerings to customers, highlighting features and benefits that address their specific needs.- **Follow-up Activities:** Conduct timely follow-ups with leads and customers to address any queries and encourage decision-making.- **Sales Reporting:** Record daily sales activities and maintain customer records, ensuring accurate reporting of sales performance to management.- **Collaboration with Team:** Work closely with other team members to share feedback and insights that can improve product offerings and service delivery.**Required Skills and Expectations:**Ideal candidates should possess excellent communication skills, both written and spoken, to effectively engage with customers. Strong negotiation and persuasion abilities are essential to convert potential leads into sales. A proactive attitude and the ability to work independently in a fast-paced environment are important for success in this role. Familiarity with CRM software or sales tools is beneficial but not mandatory. A background in B.C.A, B.B.A, B.Com, or B.E is preferred to understand our technical products better. If you are eager to learn and grow your career in sales, we encourage you to apply.
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  • 0 - 5 yrs
  • 2.8 Lac/Yr
  • Delhi NCR
Tele Representative Tele Marketing Tele Caller Outbound Calls Marketing Communication Sales Process Negotiation Skills Presentation Skills Sales Lead Generation Cold Calling
We are seeking a Tele Representative to join our team in Delhi NCR. This role is ideal for individuals who have a passion for communication and a desire to help customers. **Key Responsibilities:**- **Customer Communication:** Engage with customers via phone calls to provide information about products and services. This involves listening to their queries and delivering clear and accurate responses.- **Lead Generation:** Identify potential customers and generate new leads through effective communication strategies. This requires researching and understanding customer needs to promote relevant offerings.- **Data Management:** Maintain organized records of customer interactions and feedback. Accurate documentation helps improve service quality and keep track of customer preferences.- **Issue Resolution:** Address customer complaints and concerns effectively, ensuring a high level of customer satisfaction. Being proactive in solving problems enhances the customer experience.- **Follow-Up Calls:** Conduct follow-up calls to ensure customer satisfaction and encourage further engagement with products or services. This helps build lasting relationships with customers.Required skills and expectations include:- Strong communication skills, both verbal and written, to interact effectively with customers.- Basic computer literacy to navigate caller systems and manage data efficiently.- A good understanding of customer service principles and practices.- Ability to work independently with minimal supervision, demonstrating self-motivation.- Friendly and patient demeanor to ensure positive interactions with customers.- A willingness to learn and adapt to new processes and products.Candidates with 0-5 years of experience and a minimum education of 12th grade are encouraged to apply.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Rajkot
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills Negotiation Skills Convincing Power Cold Calling Calling Computer Skills Telemarketing Outbound Sales Tele Marketing Typing Skills
K9HR SOLUTIONS, Krishna Patel (Assistant Branch Manager - Mo. No. 98798 71629 Email ID: abm.rajkot@k9hr.com) is looking for Tele Caller As Follows: A Telecaller is responsible for making outbound calls or handling inbound calls to interact with customers, explain products or services, generate leads, and provide customer support. The role requires strong communication skills and the ability to build rapport with customers.Key Responsibilities:Make outbound calls to potential or existing customers.Handle inbound customer calls and respond to queries.Explain products, services, or offers clearly.Generate leads and fix appointments for sales teams.Maintain customer records and update databases.Follow up with customers for feedback or sales closure.Handle customer complaints professionally and resolve issues.Achieve daily/weekly/monthly call or sales targets.Required Skills:Excellent verbal communication skillsGood listening and persuasion abilitiesBasic computer knowledge (MS Office, CRM tools)Customer handling and problem-solving skillsAbility to work under pressure and meet targets
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Indira Nagar Lucknow
Cold Calling Convincing Power Target Achievement Client Counselling Communication Skills
Job Summary:We are looking for a motivated and student-focused Admission Counsellor to guide prospective students through the admission process. The candidate will be responsible for providing counseling, handling inquiries, and assisting students in selecting suitable courses based on their interests and eligibility.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • Park Street Kolkata
Lead Generation Inside Sales Negotiation Skills Cold Calling Strategic Communication
Make outbound calls to potential clients. Explain financial products/services. Generate leads and convert into sales. Maintain client relationship and follow-ups. Confident & target-oriented personality
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Marketing Outbound Calling Online Sales Voice Process Inbound Inside Sales Cold Calling BPO Non Voice Inbound Calls Inbound Sales Tele Marketing Domestic Calling English Language Communication Skills BPO Sales Telesales Tele Sales Calling
Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Sibsagar
Domestic BPO Voice Process Negotiation Skills Outbound Calling KPO Tele Sales BPO Call Center Telesales BPO Typing Skills Tele Marketing BPO Sales English Voice Support Calling Computer Skills International BPO Convincing Power Cold Calling BPO Non Voice Outbound Sales Telemarketing Work From Home
We are seeking a motivated Tele Caller to join our team in Sibsagar. This full-time position is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade education. The Tele Caller will play a crucial role in engaging with potential customers and promoting our services.Key Responsibilities:1. **Make Outbound Calls:** You will contact potential customers to provide information about our services and generate interest.2. **Engage Customers:** Your task is to build rapport with customers by listening actively to their needs and addressing any queries they may have.3. **Record Information:** It is essential to maintain accurate records of customer interactions in our database for future reference.4. **Meet Targets:** You will be expected to achieve daily and weekly targets related to calls made and leads generated.5. **Follow Up:** Regular follow-up calls will be important to ensure customer satisfaction and to encourage conversions.Required Skills and Expectations:Candidates should have good verbal communication skills, a friendly demeanor, and the ability to handle rejection gracefully. Proficiency in local languages is a plus. You should be goal-oriented and able to work well in a team environment. Basic computer skills are necessary for maintaining records and data entry. Reliability and punctuality are crucial to succeed in this role. If you are eager to develop your career in sales and customer service, we would love to hear from you!
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Fresher hiring for Call Center Executive

Empire Recruitment Solutions

  • 0 - 4 yrs
  • 2.3 Lac/Yr
  • Bhubaneswar
Customer Support Outbound Calling Domestic BPO International Call Center Voice Process International BPO Cold Calling
As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Acharya Vihar Bhubaneswar
Customer Support International Call Center International BPO Cold Calling BPO Non Voice Domestic BPO
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756
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  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Baramunda Bhubaneswar
Outbound Calling Domestic BPO Voice Process Cold Calling BPO Non Voice
Key responsibilities:1. Respond to customer inquiries: You will be responsible for promptly and effectively addressing customer questions and concerns via phone, email, or chat.2. Provide product information: You will need to have a good understanding of the company's products and services to assist customers with their queries.3. Resolve customer complaints: Handling customer complaints professionally and finding suitable solutions to ensure customer satisfaction.4. Update customer records: Maintaining accurate and up-to-date customer information in the database.5. Work collaboratively: Coordinate with other team members to ensure efficient resolution of customer issues.Required skills and expectations:1. Excellent communication skills: Strong verbal and written communication skills are essential for interacting with customers effectively.2. Problem-solving abilities: You should be able to analyze customer issues and provide appropriate solutions efficiently.3. Empathy and patience: Demonstrating empathy towards customers and maintaining a calm demeanor while handling complaints.4. Basic computer skills: Proficiency in using Microsoft Office and ability to learn new software quickly.5. Customer-oriented mindset: A focus on delivering exceptional customer service and a willingness to go the extra mile to assist customers.
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