Array ( [0] => cold-calling [1] => bangalore ) 300+ Cold Calling Jobs in Bangalore,Cold Calling Job Vacancies in Bangalore Karnataka
396

Cold Calling Job Vacancies in Bangalore

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  • 2 - 3 yrs
  • 3.5 Lac/Yr
  • Bangalore
Outbound Calling Lead Generation Negotiation Skills Marketing Communication Interpersonal Skills Marketing Cold Calling Communication Skills Convincing Power Calling
We are looking for a dedicated Telesales Executive to join our team in Bangalore. The ideal candidate should possess 2 to 3 years of experience in telesales and be able to communicate effectively with customers. This full-time position requires a strong commitment to achieving sales targets.As a Telesales Executive, your key responsibilities will include:- **Making Outbound Calls:** You will contact potential customers to explain our products and services, aiming to generate interest and secure sales.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Bangalore
Lead Generation Inside Sales Cold Calling Corporate Business Development Revenue Generation Negotiation
We are looking for a motivated and dynamic Business Development Executive to join our team in Bangalore. In this role, you will play a crucial part in driving the growth of the company by identifying new business opportunities and building relationships with potential clients.**Key Responsibilities:**- **Identify New Business Opportunities:** Research and analyze the market to discover new leads and potential clients, ensuring a continuous pipeline of business.- **Build Client Relationships:** Establish and maintain relationships with prospective clients through networking, meetings, and follow-ups to understand their needs and offer suitable solutions.- **Develop Sales Strategies:** Collaborate with the sales team to create effective strategies aimed at increasing market share and meeting sales targets while adapting to changing market conditions.- **Prepare and Deliver Presentations:** Design and present engaging sales presentations to potential clients, showcasing the company's services and effectively communicating the value proposition.- **Maintain Accurate Records:** Keep detailed records of client interactions and sales activities in the CRM system to ensure accurate tracking of progress and results.- **Collaborate with Teams:** Work closely with marketing and product teams to align efforts and contribute insights that enhance overall business development strategies.**Required Skills and Expectations:**Candidates should possess a Bachelor's degree in Business Administration or a related field. Strong communication and interpersonal skills are essential for building relationships with clients. A proactive attitude and a willingness to learn are crucial for adapting to the fast-paced business environment. Organizational skills and attention to detail are necessary for managing multiple tasks effectively. Previous experience may be an advantage, but we welcome fresh graduates eager to make an impact.
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  • 0 - 5 yrs
  • 10.0 Lac/Yr
  • Bangalore
Sales Process International Business Cold Calling International Sales Corporate Sales b2b Marketing Marketing Communication B2B Sales Negotiation Skills Interpersonal Skills Lead Generation Revenue Generation Sales Business Development
We are seeking a Business Development Manager to join our team in Bangalore. This role is ideal for candidates with 0 to 5 years of experience who are eager to drive business growth and develop valuable relationships.**Key Responsibilities:**- **Identify New Business Opportunities:** Research and analyze market trends to find new prospects and develop strategies to approach them.- **Build and Maintain Relationships:** Establish strong relationships with potential clients and partners, ensuring ongoing communication and trust.- **Create Proposal and Presentations:** Develop compelling proposals and presentations tailored to client needs, showcasing our products and services.- **Collaborate with Marketing:** Work closely with the marketing team to align strategies and campaigns that support business development goals.- **Track and Report Progress:** Monitor your sales pipeline, track performance metrics, and provide regular updates to management on progress towards targets.- **Conduct Market Research:** Gather data on customer preferences, competitive landscape, and industry developments to inform decision-making.**Required Skills and Expectations:**- Strong communication skills are essential for effective interaction with clients and team members.- A proactive and adaptable mindset is necessary to identify opportunities and respond to market changes quickly.- Basic understanding of sales techniques and business development principles is preferred.- Good organizational skills are needed to manage multiple projects and priorities effectively.- A results-oriented attitude and the ability to work independently in a fast-paced environment will help you succeed in this role.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Bangalore
Sales Outbound Calling Marketing Online Sales Lead Generation Inside Sales Cold Calling B2B Sales Convincing Power
We are looking for a motivated Telesales Executive to join our team in Bangalore. This role is ideal for fresh graduates or those with up to one year of experience. You will be responsible for contacting potential customers to promote our products and services. As a Telesales Executive, your key responsibilities will include:1. **Making Calls**: You will initiate calls to leads, introducing our offerings and understanding their needs to provide tailored solutions.2. **Building Relationships**: Establishing rapport with customers is vital. You will engage with clients to maintain a positive relationship and encourage repeat business.3. **Generating Sales**: Your primary goal will be to achieve monthly sales targets by converting leads into customers through persuasive communication.4. **Handling Objections**: You will listen to customer concerns and objections, providing informative responses to help them make purchasing decisions.5. **Updating Customer Records**: Keeping accurate and updated records of customer interactions and sales in our database will be necessary for tracking performance and following up effectively.To succeed in this role, you should have strong communication and interpersonal skills, a friendly and persuasive phone manner, and the ability to work collaboratively within a team. Being organized and detail-oriented will help you manage multiple calls and follow-ups efficiently. A proactive attitude and the willingness to learn will support your growth in this position.
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Inside Sales Account Manager - (B2B Sales)

Specular Business Services LLP

  • 4 - 6 yrs
  • 9.5 Lac/Yr
  • Bangalore
B2B Sales Business Generation Training Cold Calling Close Deals Client Servicing Home Based End-to-End Sales Sales Target
About the RoleThis role focuses on driving B2B training sales through proactive outreach and relationship management. The candidate is responsible for cold calling potential clients, setting up meetings, and effectively pitching training services. They must understand client needs, close deals, and consistently achieve monthly sales targets. The role also involves managing existing accounts, strengthening client relationships, and identifying upselling opportunities to generate additional revenue. Strong communication, negotiation, and presentation skills are essential. The ideal candidate has experience in EdTech or cloud-based training sales, is target-driven, and can handle end-to-end sales cycles while maintaining high levels of client satisfaction and long-term business growth.Key Responsibilities:Cold Calling to B2B contacts/accounts for setting up meetings to pitch our training services. (Relevant Contacts details will be provided). Driving the Meetings and pitch the training services portfolio to B2B clients. Acquire a thorough understanding of customer needs and requirementsOnboard and manage B2B accounts for training sales and generate more business opportunitiesDevelop trust relationships with existing B2B clients to ensure they do not turn to competitionExpand the relationships with existing customers by continuously proposing new training services that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales from the existing accounts that will turn into long-lasting relationshipsTo Ensure the monthly sales target is being met consistently. Prepare regular reports of progress and forecasts to internal stakeholders.Requirements:4-6 years of experience with Cloud/EdTech companies and Education Industry.Must have experience in Tele Calling.Must have experience in B2B Training sales.Strong communication, interpersonal and Presentation skills with aptitude in building relationships with professionals of all organizational levels.Excellent organizational skillsAbility in problem-solving and negotiationBSc/BA/MBA (preferred) in business administration, sales, or relevant field.
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  • 0 - 3 yrs
  • Bangalore
Direct Marketing Direct Sales Sales Consulting Inside Sales Negotiation Skills Convincing Power Cold Calling Corporate Sales B2B Sales Sales Business Development Sales Sales Ability Communication Skills Insurance Sales Hindi
We are looking for a motivated and enthusiastic Sales Executive to join our dynamic team in Bangalore. This full-time role allows for working from home while engaging with clients and driving sales.**Key Responsibilities:**- **Identify and Reach Out to Potential Clients:** You will research and identify prospects, then initiate contact to introduce our products and services.- **Build and Maintain Client Relationships:** Establish strong relationships with clients by understanding their needs and providing tailored solutions to enhance customer satisfaction and retention.- **Conduct Presentations and Demonstrations:** You will present our offerings to potential clients, demonstrating the features and benefits to persuade them effectively.- **Achieve Sales Targets:** Meet or exceed assigned sales targets through proactive selling strategies and diligent follow-ups.- **Prepare Sales Reports:** Regularly document sales activities and prepare reports for management to track progress and inform future strategies.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, or B.E. You should possess strong communication skills to convey ideas clearly and effectively. A positive attitude and a willingness to learn are essential. Basic knowledge of sales techniques and the ability to work independently are also important. We are seeking individuals who are adaptable, motivated, and ready to take initiative to succeed in a competitive sales environment.
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  • Fresher
  • Female
  • Bangalore
Cold Calling
We are looking for a dynamic and results-driven Business Development Executive to help grow our business by identifying new opportunities, building client relationships, and driving sales. The ideal candidate should have strong communication skills, a proactive mindset, and a passion for achieving targets.Required Skills:Strong communication and interpersonal skillsGood negotiation and convincing abilitiesBasic knowledge of sales and marketingAbility to work independently and in a teamTarget-oriented and self-motivatedBasic computer knowledge (MS Office, CRM toolsQualifications:Bachelor
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Marathahalli Bangalore
Customer Service Customer Handling Call Center International BPO Cold Calling Customer Support Customer Communication
Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation
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Jobs by Popular Location

  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Bangalore
Sales Call Outbound Calling Inbound Microsoft Excel Convincing Power Cold Calling
Dear Candidate,We are looking for Tele Sales for visa & immigration consultancyLcation.7th phase JP Nagar, BangaloreQualification .AnyExperience. 1 to 5 yrsSalary & Benefits18,000 to 25,000 per month Attractive performance-based incentivesProfessional training on visa & immigration processesFriendly work culture and career growth opportunitiesMobile AllowanceGender Preference:Female candidatesSkills Requiredmake outgoing call and follow ups on enquiriesanswer incoming calls and provide informationexplain visa and immigration services clearlymaintain accurate calls and daily reportsachieve monthly/daily targets consistentlyApply on swati@spaceconsultant.in or whatsapp 9910641256
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Hiring For Sales Executive (Female Candidates Only)

Quality Tech Yard Software Solutions OPC Pvt Ltd

  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Bangalore
Lead Generation Corporate Sales Sales Business Development Communication Skills Convincing Power B2B Sales Cold Calling
About the RoleWe are looking for a highly motivated B2B Sales Executive to drive business growth by acquiring new clients for our recruitment and staffing services. The candidate will be responsible for identifying companies with hiring needs (IT & Non-IT roles), building relationships, and closing staffing agreements.Key ResponsibilitiesIdentify and approach companies (startups, SMEs, corporates) for hiring requirementsGenerate leads through field visits, cold calling, networking, LinkedIn, and referralsUnderstand client hiring needs (IT & Non-IT roles) and pitch our recruitment solutionsFix meetings and present company services professionallyNegotiate commercial terms and close deals with proper agreementsCoordinate with internal recruitment team to fulfill client requirementsMaintain strong client relationships for repeat businessTrack and update sales pipeline, leads, and conversionsAchieve monthly and quarterly sales targetsKey Skills RequiredStrong communication and interpersonal skillsConfidence in field sales and client interactionBasic understanding of recruitment/staffing industry (preferred but not mandatory)Negotiation and closing skillsSelf-driven and target-oriented mindsetAbility to work independently and as part of a team
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Bangalore
Marketing Marketing Communication Online Sales Outbound Calling Lead Generation Cold Calling Outbound Sales English Language
We are seeking a passionate and driven Telesales Executive to join our team in Bangalore. This role is ideal for female candidates who are enthusiastic about sales and possess strong communication skills.As a Telesales Executive, you will be responsible for contacting potential customers to promote and sell our products or services. You will engage with clients to understand their needs and provide suitable solutions while maintaining a positive relationship.Key responsibilities include:- **Making Outbound Calls**: You will reach out to potential customers daily, introducing our products and services, and guiding them through the features and benefits.- **Managing Customer Relationships**: You will listen to customer inquiries and concerns, providing appropriate solutions and nurturing long-term relationships.- **Achieving Sales Targets**: You will work towards meeting individual and team sales targets, displaying a proactive approach in driving sales.- **Updating Customer Information**: You will maintain accurate and updated records of customer interactions and transactions in our database.To be successful in this role, it is essential to have strong verbal communication skills, a persuasive attitude, and the ability to work effectively in a team. You should be comfortable with repetitive tasks and possess basic computer skills. A positive demeanor and a willingness to learn will greatly contribute to your success in this position. Experience in sales is not required, as we welcome fresh talent who are eager to grow in this field.
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Customer Care Executive - Full Time - Freshers

icert global learning private limited

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Management Cold Calling
As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.
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  • 0 - 1 yrs
  • Bangalore
Customer Relationship Negotiation Negotiation Skills Cold Calling Communication
We are looking for a Customer Care Executive to join our team in Bangalore. This position is ideal for individuals who are passionate about helping customers and possess excellent communication skills. **Key Responsibilities:**- **Assist Customers:** Provide support to customers by answering inquiries, resolving issues, and providing information about products and services, ensuring a positive customer experience.- **Manage Documentation:** Maintain accurate records of customer interactions and transactions, documenting inquiries and resolutions to facilitate seamless follow-up.- **Collaborate with Teams:** Work closely with various departments to address customer complaints and feedback, ensuring consistent and high-quality service.- **Follow-up on Issues:** Regularly check in with customers to ensure their issues have been resolved to their satisfaction, demonstrating commitment to customer care.- **Stay Informed:** Keep updated on product changes and service enhancements to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong verbal and written communication skills are essential for interacting effectively with customers and team members.- A customer-focused attitude is crucial to enhance customer satisfaction and loyalty.- Basic problem-solving abilities to identify issues and find appropriate solutions quickly.- Ability to work well under pressure and manage multiple tasks in a fast-paced environment.- Proficient in using computers and familiar with common software applications for customer relationship management.We welcome candidates who are eager to learn and grow in the field of customer service, even if they have little to no prior experience.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Ulsoor Bangalore
Communication Cold Calling B2c Sales Basic Company Knowledge
JD Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.Designs, builds, and maintains our social media presence.Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).Identifies trends and insights and optimizes spend and performance based on the insights.Brainstorms new and creative growth strategies through digital marketing.Plans, executes, and measures experiments and conversion tests.Collaborates with internal teams to create landing pages and optimize user experience.Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.Identifies critical conversion points and drop off points and optimizes user funnels.Collaborates with agencies and other vendor partners.Evaluates emerging technologies.Provides thought leadership and perspective for adoption where appropriate.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Bangalore
Lead Generation Cold Calling Inside Sales Client Management
We are looking for an enthusiastic Inside Sales Representative to join our team in Bangalore. This role is perfect for individuals eager to start or grow their careers in sales. **Key Responsibilities:**- **Lead Generation:** Identify potential customers through various channels, including online research and networking, to build a strong sales pipeline.- **Customer Engagement:** Reach out to leads via phone and emails to introduce our products and services, fostering strong relationships that may convert to sales.- **Sales Presentations:** Conduct presentations and demonstrations of products to potential clients, ensuring they understand value propositions and benefits.- **Follow-ups:** Regularly follow up with potential customers to answer their questions and keep them engaged in the sales process.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system for tracking purposes.**Required Skills and Expectations:**- Candidates should have completed at least the 12th grade and possess strong communication skills, both verbal and written, to effectively engage with clients.- A passion for sales and a willingness to learn about products and services is essential.- Basic computer skills, including familiarity with CRM tools and Microsoft Office, are necessary for maintaining records and reports.- A team-oriented mindset and the ability to work collaboratively within the sales team are important for achieving collective goals.- Self-motivation and a positive attitude are essential qualities, along with a readiness to handle challenges in a fast-paced environment.
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Looking For Inside Sales Executive

Revonextsoft Technologies Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Outbound Calling Lead Generation Problem Solving Marketing Retail Sales Cold Calling Pressure Handling Customer Communication Direct Sales Inside Sales Negotiation Skills Corporate Sales
As an Inside Sales Executive, you will play a crucial role in driving sales and nurturing client relationships. Your primary focus will be to connect with potential customers and help them choose the right products or services offered by our company.**Key Responsibilities:**- **Lead Generation:** Identify and pursue new sales opportunities through various channels like calls, emails, and social media to expand the customer base.- **Customer Engagement:** Interact with potential and existing customers to understand their needs, build rapport, and provide product information that meets those needs.- **Sales Presentations:** Prepare and deliver presentations that demonstrate the value of our products or services to customers, helping them make informed decisions.- **Follow-Up:** Regularly follow up with prospects and leads to ensure they have all necessary information and to address any questions or concerns.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions using CRM tools, which helps in tracking progress and forecasting sales.- **Team Collaboration:** Work closely with the marketing and sales team to align on strategies and share insights about customer preferences and market trends.To be successful in this role, you should have 1-3 years of experience in sales or a related field. A minimum of 12th-grade education is required. Strong communication and interpersonal skills are essential, along with the ability to work independently and as part of a team. A proactive attitude, along with good organizational skills, will help you thrive in a fast-paced environment. Familiarity with CRM software will be a plus.
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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Jakkur Bangalore
Motivating Skill Presentation Skills Marketing Communication Cold Calling BPO Sales Calling Voice Support Telesales Tele Sales
Call and connect with potential customers Explain sofa/furniture and interior design services Generate leads and follow up regularly Fix appointments and support sales conversions Coordinate with internal sales/design teamCalling customers, lead generation, follow-up, appointment fixing, coordination with sales/design team
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Bangalore
Microsoft Excel Direct Sales Presentation Skills Negotiation Skills Strategic Communication Lead Generation Cold Calling Leadership Outbound Sales
As a Business Development Executive, you will play a crucial role in helping our company grow by attracting new clients and building strong relationships. This position is ideal for someone eager to learn and start a career in business development. **Key Responsibilities:**- **Identify Potential Clients:** Research and find new business opportunities by targeting potential clients that align with our services.- **Build Relationships:** Establish and maintain strong relationships with clients through effective communication and follow-ups to ensure their needs are met and build trust.- **Promote Company Services:** Actively engage with clients to present and explain our products or services, demonstrating how they can benefit from them.- **Generate Leads:** Utilize various platforms and networking opportunities to generate leads that can be converted into business opportunities.- **Report Progress:** Monitor and report your progress on lead generation and sales activities to management, helping them understand the effectiveness of your efforts.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication skills are essential to convey information clearly and persuasively to clients.- **Self-Motivated:** Ability to work independently from home while staying motivated and focused on achieving targets.- **Basic Marketing Knowledge:** Understanding of marketing principles can be advantageous, helping you identify and approach potential clients effectively.- **Problem-Solving Skills:** Strong analytical skills to identify client needs and provide suitable solutions quickly.- **Team Player:** While the role involves independent work, collaborating with the team to share insights and strategies is important for overall success.
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  • Fresher
  • 1.8 Lac/Yr
  • Bangalore
Microsoft Excel Outbound Calling Domestic BPO Voice Process Negotiation Skills Convincing Power Cold Calling Outbound Sales
We are looking for an enthusiastic Tele Caller to join our team in Bangalore. The ideal candidate will be responsible for engaging with customers over the phone to promote our products and services.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential and existing customers to introduce our offerings and gauge their interest.- **Provide Information:** Clearly explain product features and benefits to customers, addressing any questions they may have.- **Maintain Customer Records:** Accurately record customer interactions and feedback using our system to ensure data is up to date.- **Follow Up on Leads:** Contact leads generated by the marketing team to convert them into sales and identify further opportunities.- **Achieve Targets:** Work towards meeting monthly call and sales targets set by management, contributing to overall team performance.**Required Skills and Expectations:**- **Effective Communication:** Strong verbal communication skills are essential for interacting with customers and explaining products clearly.- **Listening Skills:** Ability to listen actively to customer concerns and respond appropriately to their needs.- **Positive Attitude:** Maintain a cheerful and professional demeanor, fostering a friendly atmosphere during calls.- **Basic Computer Skills:** Familiarity with using computers for record-keeping and accessing customer information is necessary.- **Quick Learner:** Willingness to learn about new products and services quickly to provide accurate information to customers.This position is suitable for freshers with a minimum of 12th-grade education, eager to develop their skills in a full-time role.
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  • 1 - 3 yrs
  • Kengeri Bangalore
Telecommunication Outbound Calling Lead Generation Telesales Cold Calling Communication Skills
The candidates (Civil Services Aspirants -UPSC, KPSC, SSC, IBPS RRB etc must have the skills to counsel, convert the aspirations to get admissions same lead generation to further mentoring and costing. To build strong outbound network with the educational institutions
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  • 0 - 3 yrs
  • Kengeri Bangalore
Telecommunication Lead Generation Outbound Calling Tele Sales Communication Skills Cold Calling Telesales Presentable
To counsel, educate and popularise the academy objectives and promote the different courses namely UPSC KPSC SSC IBPS RRB etc. The candidates must have commitment to convey every lead to an admission and shake up the intake gradually
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Sales Executive (Freshers) Bangalore

icert global learning private limited

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Bangalore
Marketing Communication Cold Calling Negotiation Skills Inside Sales Convincing Power Communication Skills Sales Business Development Sales Ability
JD for Inside SalesGenerating new sales and retaining existing customersCommunicating with customers making outbound calls to potential customers and following up on leadsAnswering potential customers questions and sending additional information per emailResearch and discover methods to increase customer engagementMaintaining an accurate record of all leads and actual salesAddressing and resolving customer complaintsProvide weekly sales report
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Care Customer Support Customer Handling Customer Service Inbound Calls Cold Calling Telephone Handling BPO Voice Domestic BPO Customer Relationship Good Communication
As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.
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