Telecaller || Freshers & Experienced

KEY RESPONSIBILITIES

· Handle incoming customer enquiries and calls professionally.

· Follow up with customers and convert enquiries into orders.

· Maintain and regularly update enquiry/customer data.

· Monitor Swiggy & Zomato Master Apps for incoming orders.

· Coordinate with respective stores regarding pending or unpicked orders.

· Check and follow up on reasons for orders not being picked up by stores.

· Maintain daily enquiry, order and follow-up reports.

· Coordinate with the sales/store teams for smooth order processing.

CANDIDATE PROFILE

· Good communication and telephone handling skills.

· Basic knowledge of Excel / Google Sheets.

· Comfortable working with Swiggy & Zomato platforms.

· Good follow-up, coordination and problem-solving skills.

· Responsible, organised and customer-focused.

Work Location: In person

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Tele Caller

• Industry Type

  FMCG / Retail

• Gender

  [ Male / Female ]

• Min Age

  18 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI

• Face Interview Location

  Rable Navi Mumbai