Walk-in For Looking For Customer Relationship Executive

Job Overview:

We are seeking a dedicated and energetic Customer Relationship Executives to join our dynamic team. As a CRE, you will play a key role in providing excellent customer service and support by managing inbound and outbound calls, assisting with customer inquiries, resolving issues, and delivering a positive experience to clients. This is an excellent opportunity for individuals with strong communication skills and a passion for helping others.

Key Responsibilities:

€¢ Handle inbound and outbound calls professionally, ensuring customer inquiries are addressed promptly and accurately.

€¢ Provide clear and accurate information to customers about products, services, or account details.

€¢ Resolve customer issues, complaints, and concerns in a timely and efficient manner.

€¢ Maintain and update customer records in the system, ensuring all information is accurate.

€¢ Adhere to call scripts and company guidelines while maintaining a friendly and approachable tone.

€¢ Meet or exceed performance targets, including call quality, call resolution, and customer satisfaction.

€¢ Identify potential sales opportunities or cross-sell additional products/services where appropriate.

€¢ Maintain a high level of product knowledge to address customer questions and concerns.

€¢ Collaborate with team members and supervisors to resolve complex issues or improve processes.

€¢ Ensure compliance with company policies, procedures, and regulatory requirements.

• Experience

  0 - 1 Years

• No. of Openings

  500

• Education

  12th Pass

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  C/42, Pawane Village Rd, TTC Industrial Area, MIDC Industrial Area, Turbhe, Navi Mumbai, Maharashtra