Array ( [0] => call-coordinator [1] => navi-mumbai ) Call Coordinator Graduate Jobs in Navi Mumbai
12

Call Coordinator Graduate Jobs in Navi Mumbai

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  • 1 - 3 yrs
  • Navi Mumbai
Call Handling Listening Skills Professionalism Customer Service Telephone Skills Telephone Etiquette
We are looking for a Receptionist Cum Telecaller to join our team in Navi Mumbai. This role involves handling front desk responsibilities and managing incoming calls, ensuring smooth communication within the company and with clients.Key Responsibilities:1. **Front Desk Management**: Greet visitors warmly, manage appointments, and maintain a professional atmosphere at the reception area. Your welcoming attitude will create a positive first impression for guests.2. **Telecalling**: Make outbound calls to potential clients, follow up on leads, and address customer inquiries. You will play a key role in promoting our services and generating interest among potential clients.3. **Customer Assistance**: Provide excellent customer service by addressing queries and resolving issues promptly. Your ability to listen and communicate clearly will help build lasting relationships with customers.4. **Administrative Support**: Perform various administrative tasks, including maintaining records, scheduling meetings, and organizing files. Your organizational skills will support the overall efficiency of the office.Required Skills and Expectations:The ideal candidate should have a bachelor
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  • 3 - 9 yrs
  • Ghansoli Navi Mumbai
Customer Care Communication Customer Service International BPO Customer Handling Customer Communication Call Center Customer Support
We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.
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Freshers For Call Coordinator - Navi Mumbai

Mahindra Integrated Business solution

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Marathi Typing Marathi Marathi Language Service Desk Problem Solving Basic Computer Skills
Job Description:1) To handle in bond calls2)Should be able to speak in Marathi, Hindi , and Basic English3)Should be comfortable working in rotational shift.Typing Speed:1)Minimum 20 w.p.m and 90% AccuracyExperience:1)Fresher PreferredQualification:1) Minimum GraduationNote:1) Pick up and Drop facility available 2) 1 rotational week off3) Male candidates preferred
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  • 1 - 6 yrs
  • 2.3 Lac/Yr
  • Airoli Navi Mumbai
Voice Process Banking Sales Telesales Customer Car Customer Care Call Handling Phone Banking Sales Process
WE ARE HIRING..Company : Yes BankJob Location : Airoli, MumbaiDesignation : Phone Banking OfficerProcess : Outbound Voice Process (Insurance Sales)Qualification : Graduation Experience : 1 to 5 yearsMax age 35 yearsSalary : 18,000 - 29000 Monthly + Other BenefitsJob Role & Responsibilities:-1. Will have to handle calls of the yes bank.2. Solving the queries of the existing customer of yes bank.3. Have to maintain good and healthy relation with the customers.4. Have to pitch them about the banking products.(Insurance)5. This process will be a domestic outbound voice process.Regards,Krupali KambliHR Executive - 9653145058Plada Infotech Service Limited
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Navi Mumbai
Job Description: We Are Looking For Dynamic and Enthusiastic Individuals For The Role Of BPO Executive Telecaller. The Candidate Will BE Responsible For Handling Inbound Andor Outbound Calls Client Service BPO Sales
We are looking for dynamic and enthusiastic individuals for the role of BPO Executive / Telecaller. The candidate will be responsible for handling inbound and/or outbound calls, resolving customer queries, promoting products/services, and maintaining high customer satisfaction levels.
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Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Turbhe Navi Mumbai
Customer Care Customer Relationship Customer Handling Customer Management Cold Calling Lead Generation Inbound Calls Handling Outbound Calls
DESIRED CANDIDATE PROFILE: Good communication and interpersonal abilities Strong multitasking, time management, and target achieving skills.Proactive and self-motivated Good knowledge on making PPTs / Excel Good knowledge of MS Office, databases and information systems Willingness to travel for new projects wrt Business & Logistics setupJOB RESPONSIBILITIES:-Lead generation through cold calling, research and networking for theproject. Assist in documenting and creating summary reports of the ongoingprojects Developing and maintaining database as required on regular basis. Market Research work related to Business and New area of operations With respect to Customer Service - To profile the prospects, understandtheir concerns and requirements for smooth flow of day to day task of thesales team as well as Vendors Follow up with the UCO Officers for the visits planned if proposed by the Team Leads Communicating within the Departments for smooth operations Maintain regular follow-up and interaction with the identified prospects forproper and complete understanding of requirements, Follow-ups regarding Pick up of UCO. Maintain and regular housekeeping of the Master data of the vendors Assist the Sales team with respect to UCO App Build and promote strong and long-lasting interpersonal customerrelationships with existing and new clients.
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Customer Relationship Outbound Calling Customer Service Customer Management Cold Calling International BPO Customer Support Customer Care Customer Communication Customer Handling Call Center
Mumbai, Bhayander
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Jobs by Popular Location

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Turbhe Navi Mumbai
Customer Relationship Customer Care Customer Handling Customer Support Customer Service Call Center Outbound Calling
Multiple Processes Customer Service & Reminder Calls
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Receptionist Call Coordinator
Talent scouting for our expanding business Interviewing prospect talent Employee onboarding and creation of a smooth process Employee Training - Ensuring employees are skilled to perform their task successfully Periodic employee performance evaluation and incentive establishment Guiding and skilling managerial levels on soft skills Helping create, evaluate, update and staff the organisation structure Conduct Exit interviews and highlight issues Help create, and maintain the key mission and vision of the organization Help create a positive environment for the organization
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  • 2 - 3 yrs
  • Navi Mumbai
Call Coordinator Inbound Calls
Dear All,Hiring for Inbound Call Representatives for MAH Govt project L&T for cyber security DepartmentWe are seeking experienced Inbound Call Representatives to join our team. The ideal candidate should have at least 0.6-1 years of experience in inbound call handling and possess a graduation degree. As an Inbound Call Representative, you will be responsible for answering incoming calls, providing information, resolving customer inquiries, and maintaining customer satisfaction. Strong communication and problem-solving skills are essential for this role.Responsibilities:- Answering and managing incoming calls- Providing accurate information and resolving customer queries- Documenting all call information in the CRM system- Upselling products or services when appropriate- Maintaining customer satisfaction by providing excellent serviceRequirements:- 0.6-1 years of experience in inbound call handling- Graduation degree-Btech/BE IT/BSC IT/BCA-Salary 21k ctc- Excellent communication and interpersonal skills- Strong problem-solving abilities
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Tellecaller Sales Coordinator Tele Sales Executive Cold Calling Call Coordinator Real Estate Real Estate Marketing Sales Person
Location: Chembur - GhansoliJob DescriptionResponsibilities of candidates include: Inform customers about the company's products/services and offers. Manage inbound and outbound customer calls in a timely manner. Identify customers needs and wants, clarifying information whenever possible. Ability to be on the phone for a long time and familiar with dialer systems.Roles & Responsibilities: Handling Telesales Inbound & Outbound calls, Calling prospective clients, and explaining the products. Making follow-up calls and fixing appointments for site visits. Handling customer queries related to our real estate projects. Should give the clients detailed information about the projects over the telephone. Experience in Tele Marketing to call the customer to explain the project Features Follow-ups must be done in a timely & able to generate sales The person will be required to make a minimum number of phone calls every day. Calling new & existing clients (Lead Generation) Explain different advertising packages to clients Maintain Client database Maintain good client relation Consistently achieve revenue targets in line with team/organizational objectives Ability to be on the phone for a long time and familiar with dialer systems. Identifying references through the existing customer base to increase the sales pipelineRequirements Should be self-motivated & target oriented Good Communication skills Willing to work on Sundays (Fixed weekday weekly off will be provided)
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