dear all,
hiring for inbound call representatives for mah govt project l&t for cyber security department
we are seeking experienced inbound call representatives to join our team. the ideal candidate should have at least -1 years of experience in inbound call handling and possess a graduation degree. as an inbound call representative, you will be responsible for answering incoming calls, providing information, resolving customer inquiries, and maintaining customer satisfaction. strong communication and problem-solving skills are essential for this role.
responsibilities:
- answering and managing incoming calls
- providing accurate information and resolving customer queries
- documenting all call information in the crm system
- upselling products or services when appropriate
- maintaining customer satisfaction by providing excellent service
requirements:
- -1 years of experience in inbound call handling
- graduation degree-btech/be it/bsc it/bca
-salary 21k ctc
- excellent communication and interpersonal skills
- strong problem-solving abilities