Array ( [0] => call-coordinator [1] => navi-mumbai ) Top Call Coordinator Female Jobs in Navi Mumbai for Graduate
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Call Coordinator Female Graduate Jobs in Navi Mumbai

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Female - Customer Care Executive - Full Time

Escon Elevators

  • 3 - 9 yrs
  • Ghansoli Navi Mumbai
Customer Care Communication Customer Service International BPO Customer Handling Customer Communication Call Center Customer Support
We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.
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Customer Care Executive (1-7 Years) - Female Candidates Required

Edens Staffing Services

Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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Urgent Requirement For Customer Representative (Only Females)

True Hire Consulting Services

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Turbhe Navi Mumbai
Customer Care Customer Relationship Customer Handling Customer Management Cold Calling Lead Generation Inbound Calls Handling Outbound Calls
DESIRED CANDIDATE PROFILE: Good communication and interpersonal abilities Strong multitasking, time management, and target achieving skills.Proactive and self-motivated Good knowledge on making PPTs / Excel Good knowledge of MS Office, databases and information systems Willingness to travel for new projects wrt Business & Logistics setupJOB RESPONSIBILITIES:-Lead generation through cold calling, research and networking for theproject. Assist in documenting and creating summary reports of the ongoingprojects Developing and maintaining database as required on regular basis. Market Research work related to Business and New area of operations With respect to Customer Service - To profile the prospects, understandtheir concerns and requirements for smooth flow of day to day task of thesales team as well as Vendors Follow up with the UCO Officers for the visits planned if proposed by the Team Leads Communicating within the Departments for smooth operations Maintain regular follow-up and interaction with the identified prospects forproper and complete understanding of requirements, Follow-ups regarding Pick up of UCO. Maintain and regular housekeeping of the Master data of the vendors Assist the Sales team with respect to UCO App Build and promote strong and long-lasting interpersonal customerrelationships with existing and new clients.
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Office Receptionist (Female Candidates Only)

Petrofins Oil Gas & Energy

Receptionist Call Coordinator
Talent scouting for our expanding business Interviewing prospect talent Employee onboarding and creation of a smooth process Employee Training - Ensuring employees are skilled to perform their task successfully Periodic employee performance evaluation and incentive establishment Guiding and skilling managerial levels on soft skills Helping create, evaluate, update and staff the organisation structure Conduct Exit interviews and highlight issues Help create, and maintain the key mission and vision of the organization Help create a positive environment for the organization
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