Call Center Manager Job Vacancies in Delhi

Looking of General Manager Operations Must be good in handling the team span of 250+Work experience. Minimum 8 to 12 years.Only BPO background sales or insurance process

Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

Designation: Deputy manager- Tele callingExperience: 4-6 Years (Need 2 years exp in Team handling)Duties and Responsibilities:Motivating and inspiring the team to surpass their potential.Improving the team and facilitating the communication among the members of team.Exceeding and meeting departmental objectives, including conversion targets, and lead generation.Creating sense of ownership within the employees and resolving employee issues, if any.Encouraging, supporting, and motivating actively ones peer team.Looking constantly for development as well as continuous improvement for the entire team.Monitoring, organizing, and coaching team on a day-to-day basis.Communicating the companys purpose, core values, vision to the front employees.Ensuring that the employees follow their schedules properly as designed.Striving for new ways continually, to increase the opportunities of sales.Handling escalated calls, complaints, questions, and queries as necessary.Facilitating cross-functional communication within employees for improved working condition.Creating a conducive work environment for all the call centers employees.Carrying out team meetings and actively participating in the monthly and weekly meetings.Documenting general reports on each team members performance and targets as well as ensuring that they exceed the targets.Skills and SpecificationsStrong knowledge of Database/MIS ManagementStrong knowledge of customer care techniques and processes.Well versed with MS Office especially MS Excel functionsExceptional analytical and listening skills.Ability to operate well in a call center team environment.Familiarity with several voice-logging systems and tools.Keenness and flexibility to work extended hours.Natural flair for coaching, motivating, and interacting with people.Experience in call center activities.

Role and Responsibilities :Initiating sales with potential customers over the phone.Asking inquiries to interact with customers and keep the speech communication going.Listening to the customers' has to generate repeat sales.Gathering and documenting client info, payment ways, purchases, and reactions to products.Keeping up thus far on all products and informing customers of recent products.Answering customers' queries on the product.Meeting sales quotas.Telesales Representative Requirements:Excellent communication skills.Creative thinking skills.The patience and skill to interact with customers in speech communication.Good sales ability.Working data of relevant pc software systems.Excellent social and drawback finding skills.The ability to handle rejection and stress in soliciting customers.

360 Team Realtorz is the Real Estate Division of Team Promotions Private Limited which is a Franchisee of India's biggest Real Estate Consultant 360 Realtors, till date sold more then 45000 Properties across India and abroad. Working with the Leaders will make you a Leader, come and join us to be a part of fastest growing Real Estate Industry.Responsibilities include:1. Work on making calls to clients seeking an appointment for a personal meeting as per the leads provided2. Generate, understand, manage, and interpret customer requirements3. Present purchase offers to sellers for consideration4. Negotiate prices or other sales terms5. Compare a property with similar properties that have recently been sold to determine its competitive market price6. Appraise property values7. Advise clients on market conditions, prices, mortgages, legal requirements, and related matters8. Promote sales of properties through advertisements, open houses, and participation in multiple listing services9. Develop content for sales presentations and other materials10. Execute sales plans devised by the management/contributing to the growth of business revenue11. Establish a good relationship with prospective clients and work on the closure of sales for revenue generation12. Send daily reports regarding the outcome of the meeting with clients13. Communicate with clients (after-sales) to maintain the client-relationship

Recovery and collection handle customer and pay emi visit this site

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.