Call Center Job Vacancies in Kadapa

Responsibilities:- Make outbound calls to potential customers to promote products or services- Answer incoming calls and respond to customer inquiries- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication scripts to ensure consistency and quality of service- Identify and escalate priority issues- Provide product and service information to customers- Maintain a positive, empathetic and professional attitude toward

Key Responsibilities-Drive sales of credit life insurance through the direct channel.Build and maintain relationships with channel partners, customers, and field teams.Conduct regular field visits to onboard customers and generate leads.Ensure high customer satisfaction through post-sales service.Meet and exceed monthly sales targets.Conduct presentations and explain insurance product features to customers.Manage and resolve client queries or escalations.Maintain MIS and daily reporting of activities.