Freshers & Experience || Part Time || BPO Telecaller

Job Description

Responsibilities:

- Make outbound calls to potential customers to promote products or services

- Answer incoming calls and respond to customer inquiries

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication scripts to ensure consistency and quality of service

- Identify and escalate priority issues

- Provide product and service information to customers

- Maintain a positive, empathetic and professional attitude toward
  • Experience

    0 - 3 Years

  • No. of Openings

    5

  • Education

    10th Pass

  • Role

    BPO Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Part Time

  • Work Location Type

    Work from Home

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