Call Center Executive Graduate Jobs in Navi Mumbai

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

Profile - US International Voice ProcessAs an International Voice Process Executive, you will be at the forefront of delivering exceptional customer service through effective communication and analytical thinking. Your proficiency in spoken English will be key in providing a seamless experience for our global clientele.Key Responsibilities:1. Handle inbound and outbound calls from international candidates with professionalism and courtesy.2. Utilize your analytical skills to identify trends and suggest improvements to enhance customer satisfaction.3. Strive to meet and exceed performance metrics, including call resolution.4. Maintain accurate and detailed records of candidate interactions and follow-up actions.Location - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary-3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-AssessmentHR round- Face to faceOperation- Face to FaceDesired Candidate Profile:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Mumbai, Bhayander

For sales - Average communication, Need HSC with 6 months of on paper bpo sales experience, 6 Days working, Rotational Day shift19k in hand salar (NO PF)For customer service, Decent communication, HSC/Graduate with 6months to 1 year of inbound bpo customer service experienceSalary - Between 18-23k in hand (Based on the process requirement)Day rotational shifts - 8am to 8pm, 1 Rotational OffRegards,Priyanka MhoprekarLead HR - Recruitment

Candidates having experience in real estate telecalling with good communication skills in Hindi, Marati and English are prefered

Multiple Processes Customer Service & Reminder Calls

We are looking for 10 Customers Service Executive Posts in Navi Mumbai with deep knowledge in customer care,customer service,international call center, Inbound Customer Service,Voice Process,BPO Executive and Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree

Greetings From Naaptol Online Shopping Pvt Ltd. Golden opportunity for Freshers and experienced. We are Hiring for the below position.Position: Customer Response ExecutiveLocation: Rabale, Navi Mumbai.Roles and Responsibilities Work-Related WhatsApp & Any Digital platform Product Promotion Manage inbound and outbound calls in a timely manner.Adhere to company policies and procedures. Responsible for answering queries and assisting customers through chat . Should possess the skills to be able to handle queries from customers in a professional, clear, and concise manner. Good communication skills Good listening and problem solving skills Ability to take and handle stress and pressure Good interpersonal skillDesired Candidate Profile Educational Qualification: Graduation Experience (in years) Freshers / 0 to 12 months Industry Preferences: Preferred BPO / Call Center Working Hours: 6 Days - Fri/Sat/Sun Working - 1 Week Off in Week Day, Time 9 hour shift

Demat account opening process (Outbound voice process)

DescriptionWe are seeking a highly skilled and motivated individual to join our team as an CSR in the International BPO telecommunications industry for inbound sales in Auto Parts. In this role, you will be responsible for handling various tasks related to sales and support for our US clientele. The successful candidate will have excellent communication skills, a strong customer focus, and the ability to thrive in a fast-paced, dynamic environment.Responsibilities Handle sales inquiries and convert leads into sales opportunities. Maintain a high level of knowledge about our products and services, ensuring accurate and up-to-date information is provided to customers. Collaborate with internal teams to streamline processes and improve customer satisfaction. Follow up with customers to ensure their needs have been met and promote customer loyalty. Meet or exceed established targets for customer satisfaction, sales, and productivity Requirements. Previous experience in sales role is preferred. Excellent verbal and written communication skills in English. Strong problem-solving skills and the ability to think on your feet. Proficient in using customer relationship management (CRM) software and other relevant tools. Ability to multitask and prioritize tasks effectively. Highly motivated and able to work independently as well as part of a team.WHY JOIN US:Fixed Night ShiftSAT-SUN FIXED OFFAttractive Incentive Plans(Daily/weekly/monthly) Salary :- Experience:- 15K-23K (Fresher or 1 Year ) +Incentives Shooters:- 23K-30K (Having Experience in Auto Parts) +IncentivesLocation - Vashi

Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male

We are Urgently Looking for Telesales Executive. The Candidate Must have Experience in Callingexperience in Real Estate

We are ForeHedge Marketing powered by Foremen Fiefdom & Hedge and Sachs based in Dubai.Location: Rupa Renaissance Navi Mumbai, Turbhe MIDC, Opposite D.Y. Patil Stadium, nearby juinagar staion.Why join us?Attractive packageTraining ProgramsLearning with experienced, young, successful leaders.Career GrowthDubai and other international work opportunities.I am sharing the company profiles:Foremen Fiefdom Real Estate Hedge & Sachs ForeHedge Marketing Below are the details: -Position: Client Relationship OfficerOrganization: ForeHedge MarketingAbout Position: We are looking to hire confident, enthusiastic, proactive, and assertive individuals to achieve sales targets on a consistent basis.Gender: Male/Femalewe are open for freshers, recent graduates.Spot & Unlimited Incentives for the employees.Duties and Responsibilities: Tele Calling to identify investors, potential clients Able to filter clients to invest in UAE market Achieving daily calling targets. Be knowledgeable of the market and all new projects. Manage a portfolio of listings. Manage a portfolio of clients, with detailed information on their requirements. Be a market specialist so you can advise and guide your clients.Requirements: Proven sales experience is preferred. Well-presented and a good work ethics. Has excellent problem-solving skills. Demonstrates strong customer service skills. Possesses excellent organizational skills. Strong negotiation and communication skills. Excellent written and verbal communication skills especially email communicationEmployment Type - Full-time

Fresher & exp hiring for Premium sales process- Hot leads will provide from company side - Sales motor insurance with interested customer - Day shift - Candidates needs to make outbound calls - Immediate joining

Urgent Opening for Call Center Executive, i Navi Mumbai salary depend on Interview & Experience male female both can apply Qualification Graduate 18 - 35 yrs hurry up apply now limited seat immediately joining best opportunity for fresher call me

He/she will be responsible to do counselling of interested customers and to suggest best Investment plans as per his/her financial requirements. He/she will be responsible to convert the interested customers into clients through doing proactively follow-ups and counselling. He/she will be responsible to do contribution to the monthly team and Individual targets through sharing and implementing best practices and ideas. Dialling 100-150 calls giving 3-5 hours talk time. Selling equity based product on call from scratch to end. Outbound calling target based experience Candidates should Basic mathematical calculation ability & possess strong selling skills. Candidates should have strong grasping skills in understanding the share market.

Education : 12th passEnglish : Thoda English Experience : Fresher/ Experience both: Inform customers about Company's Products/services and offers : Manage Inbound And Outbound Customer calls in a Timely Manner : Identify Customer's Needs and wants, Clarifying information whenever possible

Company Name: One point one solution LTDLocation: Turbhe, Navi Mumbai.Process name - JFL(Domino's) inbound customer service (Order receiving call) required fluent English (Versant 4) Fresher can Also apply minimum 12th pass 11to11 Shift time window (shift timing and week off will be rotational) 12 days unpaid training (training time 9.30 to 6.30) word from office Salary Full time - 16k gross 12.2k in hand Salary Part time - 7.5k in handNotes: We are not taking any charges of placement.

looking for inside sales executive for internationalOverall 1-2 years experience in international bpo 1 year exp in running demand generation campaigns, generating sales leads For US market or international market Excellent in comms Experience of interacting with senior clients stakeholderssalary upto 5LPA

Selling products and services with Interested customer-Hot leads will provide by company-Candidates ready for go to field also-Only male candidatesLanguage - Local language & EnglishSalary - 20k - 30k + Unlimited incentiveAny graduate