Looking For Customer Service Executive

Naaptol Online Shopping Pvt Ltd

0 - 1 Years
4 Openings
Not Disclosed
Face-to-Face interview
Navi Mumbai

Key Skills

Customer Care Customer Communication Call Center Microsoft Excel

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Job Description

greetings from naaptol online shopping pvt ltd.

golden opportunity for freshers and experienced.

we are hiring for the below position.

position: customer response executive

location: rabale, navi mumbai.

roles and responsibilities

work-related whatsapp & any digital platform product promotion

manage inbound and outbound calls in a timely re to company policies and procedures.

responsible for answering queries and assisting customers through chat . should possess the skills to be able to handle queries from customers in a professional, clear, and concise manner.

good communication skills

good listening and problem solving skills

ability to take and handle stress and pressure

good interpersonal skill

desired candidate profile

educational qualification: graduation

experience (in years) freshers / 0 to 12 months

industry preferences: preferred bpo / call center

working hours:

6 days - fri/sat/sun working - 1 week off in week day, time 9 hour shift