Array ( [0] => call-center-executive [1] => patna ) Call Center Executive 12th Pass Fresher Jobs in Patna
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Call Center Executive 12th Pass Fresher Jobs in Patna

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Customer Care Executive - Full Time - Freshers

Star Airways

  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- **Handling Inquiries**: Address incoming questions from customers to provide clear and helpful information about our services and products.- **Resolving Issues**: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- **Updating Records**: Maintain accurate customer records and document interactions in our system for future references.- **Following Up**: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
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Telecalling Executive || Freshers & Experienced

Smart Connect Staffing Hub

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Patna
Customer Focus Call Center Basic Computers BPO Call Center
We are looking for a motivated Telecalling Executive to join our team in Patna, India. This is an entry-level position, perfect for freshers eager to build their careers. As a Telecalling Executive, you will engage with customers, promote our services, and help drive sales from the comfort of your home.Key Responsibilities:- **Customer Engagement**: Make outbound calls to potential and existing customers, introducing our services, and understanding their needs.- **Sales Promotion**: Actively promote and sell our products over the phone, using effective communication techniques to achieve sales targets.- **Record Keeping**: Maintain accurate records of customer interactions, update databases, and provide feedback to the management regarding customer responses.- **Follow-Up**: Conduct follow-up calls to customers who have shown interest, ensuring a personalized approach to address their inquiries and close sales.Required Skills and Expectations:Candidates should be at least 10th grade pass, with excellent verbal communication skills in English and Hindi. Basic computer knowledge and familiarity with using headsets and phones for telecalling are essential. You should be friendly, persuasive, and goal-oriented, with the ability to handle objections calmly and effectively. In this role, you are expected to demonstrate patience and resilience while maintaining a positive attitude during calls. A willingness to learn and adapt quickly to feedback is also important. If you are eager to contribute to our sales success, we encourage you to apply.
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Interview For Call Center Executive || 12th Pass - Freshers

Pink City Developer

  • Fresher
  • 5.0 Lac/Yr
  • Patna
Outbound Calling Domestic BPO Voice Process International Call Center Customer Support International BPO Sales Inbound Voice Process BPO Non Voice Call Center Cold Calling Inbound Process BPO Sales BPO
Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering incoming calls from customers and making outbound calls to follow up on inquiries or resolve issues.2. Provide customer support: Assist customers with product or service inquiries, resolve complaints, and provide information about company policies and procedures.3. Maintain call records: Keep accurate and detailed records of customer interactions, including their inquiries, complaints, or feedback.4. Follow communication scripts: Use pre-written scripts to guide your conversations with customers and ensure consistent messaging.5. Meet performance targets: Achieve set targets for call resolution, customer satisfaction, and call handling time.Required Skills and Expectations:- Excellent communication skills: Ability to communicate clearly and effectively with customers over the phone.- Strong customer service skills: Empathy, patience, and ability to handle customer queries professionally.- Basic computer skills: Familiarity with using computers, navigating software applications, and typing quickly and accurately.- Ability to work under pressure: Manage high call volumes and handle challenging customer situations calmly.- Willingness to learn: Be open to training and feedback to improve your performance in the role.
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Telephonic For Collection Agent Jobs (Freshers)

Earth Services

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Patna
Collections Recovery Cash Collection Strategic Communication Convincing Power Credit Control Upselling Outbound Sales BPO Non Voice Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Voice Process Presentation Skills Negotiation Skills BPO Operations Inbound Process Telesales BPO Voice Support BPO Call Center Cold Calling Calling Tele Sales
We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment
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Jobs by Related Category

Interview For Verification Executive || Higher Secondary - Freshers

Wavetex India

Good Communication Skills Domestic BPO BPO Voice BPO Sales Hindi BPO Sales Call Call Center Smart Card Credit Card Reconciliation Credit Card Domain Insurance Verification
Hiring for 100 KYC Executive Jobs in Patna, Kolkata, Lucknow, Kanpur, Jaipur, Jaisalmer, Ludhiana, Agra, Meerut, Aurangabad, Jhansi, Ranchi, Dhanbad, Aligarh, Indore, Raipur, Chhattisgarh, Dehradun, Nasik - Pune Road, Nashik, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A with Good knowledge in Good Communication Skills, Domestic BPO, BPO Voice, BPO Sales, Hindi BPO, Sales Call, Call Center, Smart Card, Credit Card Reconciliation, Credit Card Domain, Insurance Verification etc.KYC Executive jobs are prevalent across India, with numerous openings in banking, financial services, and related sectors for roles involving customer due diligence, identity verification, and compliance.
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Telecalling Executive Fresher

Sehat Way Herbal

  • 0 - 1 yrs
  • Mithapur Patna
Outbound Calling BPO Sales Call Center
Calling Staff Needed
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Call Center Agent

Global Tech Teleservices

Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales Outbound Sales BPO Sales English Language Inbound Calls Domestic Calling Inbound Sales Calling Tele Marketing Basic Computer Skills BPO Sales Telesales Tele Sales Communication Skills BPO Non Voice KPO
Hiring for 100 Telecaller Jobs in Mumbai,Jammu Road, Pathankot,Pune,rajasthan,Patna,Maharashtra Nagar, Mumbai, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Marketing,Outbound Calling,Marketing Communication,Online Sales,Lead Generation,Interpersonal Skills,Domestic BPO,Voice Process,Inbound,Inside Sales,Negotiation Skills,Convincing Power,Cold Calling,B2B Sales,Outbound Sales,BPO Sales,English Language,Inbound Calls,Domestic Calling,Inbound Sales,Calling,Tele Marketing,Basic Computer Skills,BPO,Sales,Telesales,Tele Sales,Communication Skills,BPO Non Voice,KPO etc.
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Hiring For Customer Support Executive

Stafkind Services

  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Customer Support Customer Communication Call Center Customer Management
We are hiring for customer support executive. Work will be to provide solution to the customers over the call on financial apps.
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Telecaller (Female)

Ighar Global Telecom Private Limited

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Outbound Calling BPO Non Voice BPO Sales Voice Support BPO Call Center Female Telecaller BPO Executive Work From Home
The Job Opening for Telecaller. the Candidate Should Be Experience in Calling.
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Realestate Sales Officer

Realestate Patna Pvt Ltd

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Saguna More Patna
Sales Assistant Call Center Agent Conveyancer
We are looking for 5 Realestate sales officer Posts in Saguna More Patna with deep knowledge in Sales Assistant,Call Center Agent,Conveyancer and Required Educational Qualification is : Higher Secondary
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Web Consultant/SR. Web Consultant

SKY LIMIT TECHNOLOGY

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Patna
Web Consultant B2B Process Customer Service Call Center Executive
Interacting with customers over call to understand the business needs of the Clients.Assessing customer's needs to achieve satisfaction.Convey accurately and required information to the customers.Develop and Maintain proper interaction and reputation with the clientsConvince them to invest in new Projects with the CompanyOutbound process (Website selling) B2B Process
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Telecalling Executive (Female)

KYONICA MULTISOLUTIONS PVT.LTD.

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Bailey Road Patna
Motivating Skill Telecaller Telesales BPO Call Center Executive
Answer incoming and outbound calls and respond to customers emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Process orders, forms, and application Route calls to appropriate resources Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and services Complete call logs and reports Other duties as assignedTELECALLER Qualifications and Skills High school diploma or equivalent Proficient in relevant computer applications 0-1 years of experience in a call center environment Knowledge of customer service practices and principles Excellent data entry and typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situation appropriately
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Hiring Freshers || Call Center Executive

Pink City Developer

  • Fresher
  • 5.5 Lac/Yr
  • Patna
Customer Support Staff Development Outbound Calling
Key Responsibilities:1. Answer incoming calls and respond to customer's emails.- Handle customer inquiries and resolve any issues professionally and efficiently.2. Make outbound calls to potential customers and promote company products or services.- Provide information about products, pricing, and availability to prospective customers.3. Keep accurate records of customer interactions and transactions.- Maintain detailed call logs and update customer information in the database.4. Follow communication scripts when handling different topics.- Use prepared scripts to provide consistent information to customers.5. Identify and escalate priority issues.- Recognize urgent matters and escalate them to the appropriate department.Required Skills and Expectations:- Excellent communication skills, both verbal and written.- Ability to remain calm and professional during high-stress situations.- Strong problem-solving skills and the ability to think on your feet.- Basic computer knowledge and familiarity with CRM systems is a plus.- Willingness to work in a fast-paced environment and meet set targets.- Ability to work well in a team and collaborate with colleagues to achieve common goals.
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Hiring Fresher / Customer Care Executive / 12th Pass

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a key role in providing exceptional service to our customers. You will assist them with inquiries, address concerns, and ensure a positive experience. This is a full-time position offering the flexibility of working from home, ideal for individuals with 0 to 2 years of experience.Key Responsibilities:- **Customer Support**: Respond to customer questions via phone, email, or chat promptly and professionally to ensure clarity and satisfaction.- **Problem Resolution**: Listen attentively to customer issues, identify solutions, and follow up to ensure problems are resolved effectively.- **Product Knowledge**: Maintain a thorough understanding of our products and services to provide accurate information and recommendations to customers.- **Documentation**: Record customer interactions and feedback in the system accurately to help improve service.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to convey information clearly to customers. Problem-solving abilities are essential, as you will need to think critically and provide effective solutions. A positive attitude and patience are crucial in building rapport with customers. Basic computer skills, including familiarity with email and chat platforms, are necessary to perform daily tasks effectively. Finally, a willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.
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Chat Support Executive (Freshers) Patna

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to assist our customers through online chat. This role is suitable for candidates with up to 2 years of experience who have completed their 12th grade. You will work from home and must be available for full-time hours.Key Responsibilities:1. **Customer Assistance**: Engage with customers via chat, addressing their queries and providing timely solutions to enhance their experience.2. **Issue Resolution**: Identify customer issues efficiently and work to resolve them promptly, ensuring customer satisfaction and maintaining service quality.3. **Product Knowledge**: Keep informed about our products and services to provide accurate information and support to customers when needed.4. **Feedback Collection**: Gather customer feedback during interactions to help improve our services and identify areas for enhancement.5. **Record Keeping**: Document customer interactions accurately in our systems to maintain comprehensive records for future reference.Required Skills and Expectations:Candidates should have excellent communication skills with a clear and friendly tone. Basic typing skills and familiarity with chat tools are essential. You should be able to handle multiple chats simultaneously while maintaining a high level of attention to detail and professionalism. A proactive approach to problem-solving and a willingness to learn are keys to success in this role. Additionally, the ability to work independently and manage your time effectively is essential for this work-from-home position.
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Customer Care Executive Fresher

Star Airways

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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