Branch Relationship Manager Graduate Fresher Jobs in Kolkata

As a Branch Relationship Manager, you will be instrumental in fostering strong relationships with clients and ensuring their needs are met effectively. Your role will involve understanding customer requirements and promoting financial products that align with their goals.**Key Responsibilities:**- **Client Relationship Management:** Build and maintain relationships with clients, providing them with exceptional service and support to enhance customer satisfaction and loyalty.- **Sales and Marketing:** Identify new business opportunities by promoting various financial products and services, aiming to meet sales targets and expand the customer base.- **Problem Resolution:** Address customer queries and concerns promptly, ensuring that issues are resolved to maintain a positive customer experience.- **Market Analysis:** Analyze market trends and customer behavior to recommend strategies for product offerings and improvements.- **Documentation and Reporting:** Prepare and maintain accurate records of client interactions, transactions, and feedback to ensure compliance with company policies and to assist in decision-making.**Required Skills and Expectations:**Candidates should possess excellent communication and interpersonal skills to effectively connect with clients and understand their needs. A strong sales background and the ability to work independently are essential. Problem-solving skills are critical for addressing customer issues efficiently. Candidates should also have a basic understanding of financial products and services. An educational background in relevant fields such as B.A, B.Com, or B.B.A is preferred, along with a minimum of 1 to 4 years of experience in a similar role. A proactive attitude and the ability to work in a fast-paced environment are highly valued.

Branch Relationship Manager (BRM) - Job Role Key ResponsibilitiesCustomer Relationship HandlingManage and maintain relationships with existing customersAct as a single point of contact for priority/high-value clientsSales & Business GrowthSell banking products (Savings/Current Accounts, FD, Loans, Credit Cards)Cross-sell insurance and investment productsAchieve monthly sales targetsCustomer AcquisitionIdentify and onboard new customersGenerate leads through references and local marketPortfolio ManagementHandle a portfolio of premium/HNI customersProvide financial advice and product recommendationsService & Issue ResolutionResolve customer complaints quicklyEnsure high customer satisfaction Required SkillsStrong communication & convincing skillsSales and target-oriented mindsetCustomer handling abilityBasic banking & financial product knowledgeRelationship-building skills QualificationGraduate (any stream), MBA preferred1-3 years experience in banking/finance/sales (Freshers sometimes considered for junior roles) Work EnvironmentBranch-based roleMix of desk work + customer interactionSome field work for client meetings Salary (Approx.)18,000 - 35,000/month (entry to mid-level)Incentives + performance bonuses Career GrowthBRM Senior Relationship ManagerAssistant Branch Manager Branch ManagerWealth Manager / Corporate Relationship roles

Branch Relationship Manager (BRM) - Job Role Key ResponsibilitiesCustomer Relationship HandlingManage and maintain relationships with existing customersAct as a single point of contact for priority/high-value clientsSales & Business GrowthSell banking products (Savings/Current Accounts, FD, Loans, Credit Cards)Cross-sell insurance and investment productsAchieve monthly sales targetsCustomer AcquisitionIdentify and onboard new customersGenerate leads through references and local marketPortfolio ManagementHandle a portfolio of premium/HNI customersProvide financial advice and product recommendationsService & Issue ResolutionResolve customer complaints quicklyEnsure high customer satisfaction Required SkillsStrong communication & convincing skillsSales and target-oriented mindsetCustomer handling abilityBasic banking & financial product knowledgeRelationship-building skills QualificationGraduate (any stream), MBA preferred1-3 years experience in banking/finance/sales (Freshers sometimes considered for junior roles) Work EnvironmentBranch-based roleMix of desk work + customer interactionSome field work for client meetings Salary (Approx.)