Airport Ground Staff - Full Time - Freshers

RR Enterprise

0 - 1 Years
26 Openings
4.8 - 9.5 Lac/Yr
Posted today
Face-to-Face interview
Kolkata

Key Skills

Good Communication Fine Personality

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Job Description

As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring a smooth travel experience for passengers.

**Key Responsibilities:**

- **Customer Assistance:** Help passengers with check-in procedures, luggage handling, and any inquiries they may have about their flights, ensuring a positive experience.

- **Check-in and Boarding:** Manage the check-in process for passengers, verify travel documents, and assist in boarding by scanning boarding passes and directing passengers to their correct gates.

- **Luggage Handling:** Ensure proper handling of passengers' luggage, addressing any issues such as lost bags or damage, while adhering to safety regulations.

- **Communication:** Coordinate with pilots, flight attendants, and other ground staff to relay important information about flight status and any delays, ensuring effective communication throughout operations.

- **Safety Compliance:** Follow all safety protocols and regulations while performing duties at the airport to maintain a secure environment for passengers and staff.

**Required Skills and Expectations:**

Candidates should have a minimum qualification of 12th pass and possess strong communication skills to interact effectively with passengers and colleagues. Attention to detail is essential for tasks like checking IDs and handling luggage safely. A friendly and approachable demeanor is crucial as you will be dealing with diverse travelers. Basic computer skills are necessary for check-in processes, and being able to work flexible hours, including weekends and holidays, is expected. Teamwork, reliability, and a positive attitude towards problem-solving will greatly enhance your ability to succeed in this role.