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Air Ticketing Executive Job Vacancies in Maharashtra

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Air Ticketing Executive Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Ticketing Executive Ground Staff Ground Handling Staff Ground Operation Customer Relationship Executive Passport Checking Staff Customer Support Flight Attendant Aircraft Handling
As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- **Ticket Booking**: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- **Customer Service**: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- **Payment Processing**: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- **Manage Documentation**: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- **Coordination with Airlines**: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- **Problem Resolution**: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Pune
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Cargo Handling Aviation Security Ground Staff Activities Basic Computer Skills Personality Development Air Charter Operation Air Ticketing Aircraft Maintenance Grooming Ground Operation Airport Ground Handling Hard Working Ground Handling Airport Cargo
We are looking for dedicated Ground Staff to join our team in Pune. This role is ideal for those who enjoy working in a dynamic environment and have a passion for customer service. Key Responsibilities:1. **Check-in Assistance**: Help passengers with the check-in process, ensuring their documents are in order and guiding them to the right counters.2. **Baggage Handling**: Manage luggage and cargo, including loading and unloading bags onto aircraft, ensuring that all items are handled safely and efficiently.3. **Customer Support**: Provide excellent customer service by addressing passenger inquiries, assisting with complaints, and ensuring a positive travel experience.4. **Safety and Security**: Maintain high standards of safety and security at the airport, including monitoring restricted areas and ensuring compliance with safety protocols.5. **Coordination with Team**: Work closely with other airport staff and departments to ensure smooth operations and effective communication.Required Skills and Expectations:Candidates should have at least a 12th-grade education. This position is suitable for those with little to no experience; training will be provided. Strong communication skills are essential, along with a friendly demeanor. Candidates should be physically fit, able to handle bags, and willing to work in a fast-paced environment. Reliability and punctuality are crucial, as is the ability to work well in a team and manage stressful situations effectively.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Pune
Ground Staff Airport Executive Airport Ticketing
As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operations and safe management of airport services. This position is ideal for individuals who are looking to start their career in the aviation industry and wish to work in a dynamic environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a pleasant experience during their journey.- **Baggage Handling:** Safely load and unload luggage from aircraft, taking care to minimize damage and ensure proper handling.- **Customer Service:** Address passenger inquiries and concerns promptly while providing information about flight schedules and airport services.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth operations during busy periods, including flight departures and arrivals.- **Safety Protocols:** Adhere to all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other ground staff members, including security and maintenance teams, to ensure efficient operations at the airport.To succeed in this role, candidates should have strong communication skills, a friendly demeanor, and a customer-focused attitude. You should be able to work well in a team and handle stressful situations calmly. Being punctual and reliable is essential, along with a willingness to learn and adapt in a fast-paced environment. A positive attitude and the ability to work flexible hours are also important for this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nashik
Man Management Ground Operation Ground Management Passport Checking Ticket Booking Ticket Checking Staff Air Hostess Computer Operator
Urgent Hiring For Air-Ticketing Staff Interview Timing 10am to 6pmSalary Package - 30k to 35kJob Location - Nashik Work Experience - Fresher & 1 Years
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Fresher hiring for Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Airport Ticketing Direct Sales Airline Operations Personality Development Aviation Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines
As an Airport Executive based in Mumbai, you will play a crucial role in ensuring smooth operations at the airport. The ideal candidate will be attentive to details, enjoy working in a fast-paced environment, and be committed to providing excellent customer service.Key Responsibilities:1. **Passenger Assistance**: You will help travelers during check-in and boarding, addressing their questions and concerns to ensure a pleasant experience.2. **Ticketing and Reservations**: Handling ticket sales and changes to reservations will be part of your duties, requiring attention to detail and accuracy in processing transactions.3. **Ground Services Coordination**: You will coordinate with various departments to ensure timely and safe handling of luggage and passenger transfers, emphasizing teamwork and communication.4. **Security Compliance**: Ensuring that all passengers adhere to airport security protocols is essential. You will monitor compliance while assisting passengers through security checks.5. **Customer Service**: Providing information and support to passengers regarding flight schedules and airline policies is key, requiring excellent verbal communication skills.Required Skills and Expectations:Candidates should possess strong interpersonal skills and be able to work effectively with diverse individuals. A basic understanding of aviation operations is an advantage, but not mandatory. Flexibility in working hours is expected, as shifts may vary. A positive attitude and a willingness to learn are essential for success in this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling
We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. **Flight Coordination**: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. **Team Management**: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. **Safety and Compliance**: Implement safety regulations and ensure compliance with aviation laws and standards.4. **Customer Service**: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
Air Ticketing Executive Ground Staff Ground Operation Cabin Crew Airport Manager Air Hostess Flight Attendant Admin Accounts Administrative Executive Air Cargo Aircraft Maintenance
As an Airport Ticketing Executive, you will play a vital role in ensuring that passengers have a smooth and pleasant travel experience. Your primary responsibilities will include the following:- **Ticket Booking and Issuance**: You will assist customers in booking flight tickets by providing accurate information and processing their requests promptly.- **Customer Assistance**: You will greet and guide passengers, addressing their queries and concerns regarding flights, baggage, and travel policies.- **Managing Reservations**: You will update and manage customer bookings, ensuring all details are correct and any changes are properly communicated.- **Payment Processing**: You will handle payments for ticket purchases, ensuring that all transactions are processed securely and efficiently.- **Coordination with Airlines**: You will communicate with various airlines to resolve issues related to ticketing, schedules, and cancellations.- **Maintaining Records**: You will keep accurate records of all transactions and customer interactions to ensure compliance with airline policies.For this role, candidates should have a minimum education level of a 10th pass. Experience in a customer service role is preferred, but not required, making this position suitable for freshers as well as experienced individuals. You should possess strong communication skills, a friendly demeanor, and the ability to handle stressful situations calmly. Attention to detail and a customer-centric attitude are essential. Proficiency in basic computer skills is also required to manage ticketing systems effectively.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Sangli
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for a dedicated Airport Executive to join our team in Sangli. This role is perfect for someone who enjoys working in a dynamic environment and is eager to start their career in the aviation industry.As an Airport Executive, you will be responsible for various tasks, including assisting passengers with check-in procedures to ensure a smooth travel experience. You will help manage flight schedules, provide information about services, and address customer inquiries, ensuring that travelers feel supported throughout their journey. Additionally, you will monitor the flow of passengers and coordinate with other airport staff to enhance operational efficiency.To succeed in this role, you should possess excellent communication and interpersonal skills, as you will be interacting with a diverse group of people daily. Organizational abilities are essential, as are basic computer skills to handle booking systems and data entry tasks. A positive attitude and a commitment to providing excellent customer service will help you thrive. A high school diploma is the minimum education requirement for this position. Although prior experience in aviation is not necessary, a willingness to learn and adapt quickly in a fast-paced environment is essential. If you are eager to start your journey in the aviation field and are ready to contribute positively to our team, we encourage you to apply.
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  • Fresher
  • 2.3 Lac/Yr
  • Fort Mumbai
Customer Relationship Air Ticketing
We are looking for enthusiastic individuals to join our team as Air Ticketing Staff. This role is perfect for freshers who have completed at least 10th grade and want to start a career in the travel industry. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of air tickets for customers efficiently using the airline's booking system, ensuring accuracy and timely confirmations.- **Customer Service:** Provide exceptional assistance to customers regarding their travel inquiries, helping them select flights that fit their needs and budget.- **Fare Calculation:** Analyze and calculate fares for different travel itineraries, ensuring customers receive the best rates and options available.- **Documentation Management:** Keep all travel documents organized, including tickets, itineraries, and boarding passes, to support a smooth travel experience for customers.- **Issue Resolution:** Address and resolve any issues related to bookings, cancellations, or changes in travel plans, assisting customers with a friendly and professional approach.**Required Skills and Expectations:**Candidates should have a strong desire to learn about the travel industry and excellent communication skills to interact with clients effectively. Attention to detail is important for accurately processing bookings and handling travel documentation. A customer-oriented approach is crucial, as the role involves assisting and guiding travelers through their ticketing needs. Basic computer skills are necessary for using reservation systems and managing customer information. Being a team player with a positive attitude will help you thrive in this fast-paced environment.
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  • Fresher
  • 5.5 Lac/Yr
  • Aurangabad
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
We are looking for a Ground Staff Executive to join our team in Aurangabad. This role is ideal for freshers who have completed their 10th grade. **Key Responsibilities:**- **Passenger Assistance:** Provide help to passengers during check-in, boarding, and baggage handling to ensure a smooth travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring it is handled safely and reaches the correct destination.- **Check-In Services:** Assist passengers at the check-in counters by verifying tickets and issuing boarding passes, ensuring timely processing.- **Customer Service:** Address passenger inquiries and concerns professionally, offering solutions or information to enhance customer satisfaction.- **Safety Compliance:** Follow all safety protocols and procedures to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess effective communication skills, with the ability to interact comfortably with different individuals. A friendly and approachable demeanor is essential for providing excellent customer service. While previous experience is not required, basic knowledge of travel procedures is a plus. Candidates must be a team player, willing to collaborate with colleagues to meet daily operational goals. Flexibility in work hours is necessary, as shifts may vary based on flight schedules. A positive attitude and strong work ethic will contribute greatly to success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Nagpur
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
We are looking for dedicated Airport Ground Staff to join our team in Nagpur. This position is suitable for individuals with 0 to 6 years of experience and requires at least a completion of 12th grade. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and disembarking procedures, ensuring a smooth and efficient travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring all bags are handled safely and delivered to the correct destinations.- **Ticketing Support:** Assist passengers with ticketing queries and provide information regarding flight schedules, gate changes, and other travel-related inquiries.- **Customer Service:** Provide excellent customer service by addressing passenger concerns, complaints, and feedback in a professional manner.- **Safety Compliance:** Follow all safety regulations and procedures to ensure the security of passengers and the airport environment.Required skills and expectations include:- **Communication Skills:** Strong verbal communication skills are essential for interacting with passengers and team members effectively.- **Teamwork:** Ability to work well in a team-oriented environment, supporting colleagues to achieve common goals.- **Problem-Solving Skills:** Quick thinking and the ability to resolve issues as they arise, maintaining a positive experience for passengers.- **Attention to Detail:** A careful approach in handling baggage and following procedures to ensure accuracy and safety.- **Flexibility:** Willingness to work in shifts, including weekends and holidays, to meet the operational needs of the airport.
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  • 3 - 9 yrs
  • Matunga Mumbai
Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a vital role in ensuring a smooth travel experience for our clients by managing flight bookings and providing excellent customer service.**Key Responsibilities:**- **Flight Booking Management:** Handle all aspects of booking airline tickets for clients, ensuring accuracy and timeliness in the booking process.- **Customer Support:** Assist customers with inquiries regarding flight options, pricing, and itineraries, providing detailed and clear information to enhance their travel experience.- **Ticketing Procedures:** Process ticket changes, cancellations, and refunds effectively, following company policies and airline regulations to maintain compliance.- **Documentation Handling:** Ensure all travel documentation is correctly prepared and provided to passengers, including e-tickets and travel itineraries.- **Collaboration with Airlines:** Build and maintain relationships with airline representatives to secure the best deals and resolve any issues related to bookings.- **Issue Resolution:** Address and resolve any challenges or customer complaints quickly and professionally, ensuring customer satisfaction.**Required Skills and Expectations:**Candidates should have 3 to 9 years of experience in air ticketing, with a diploma in a relevant field. Strong communication skills are essential to interact clearly with clients and airlines. Proficiency in using airline software and booking systems is necessary to manage reservations efficiently. Attention to detail is crucial, as accuracy in bookings impacts customer satisfaction. Candidates should also exhibit a strong ability to multitask and work under pressure, ensuring all tasks are completed promptly and accurately while contributing to a positive team environment.
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  • 0 - 2 yrs
  • 15.0 Lac/Yr
  • Pune
Airport Ticketing Aviation Customer Service Ground Staff Activities Direct Sales Aviation Security Hospitality Personality Development
We are seeking dedicated individuals to join our team as Airport Staff. This role is ideal for those who enjoy working in a fast-paced environment and are passionate about customer service.**Key Responsibilities:**- **Customer Assistance:** Help passengers with inquiries regarding flights, check-in procedures, and airport facilities, ensuring a pleasant experience for travelers.- **Check-in Support:** Assist with the check-in process, including issuing boarding passes and baggage handling, to streamline airport operations.- **Flight Information Monitoring:** Keep track of flight schedules and provide updated information to passengers about delays or gate changes.- **Safety and Security:** Ensure adherence to security protocols and assist in maintaining a safe environment in the airport by monitoring activities and reporting any suspicious behavior.- **Problem Resolution:** Address customer concerns or complaints promptly and professionally, aiming to resolve issues to enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are necessary to interact effectively with passengers, colleagues, and airport authorities.- A customer-focused attitude to provide best-in-class service and assist travelers with their needs.- Basic organizational skills to manage tasks efficiently and ensure smooth operations in a busy environment.- A collaborative mindset to work well with team members while adapting to changing situations.- The candidate must have completed at least their 12th grade and possess a willingness to learn and grow within the role.
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  • 0 - 3 yrs
  • Solapur
Customer Relationship Air Ticketing Ticket Booking Data Entry Executive Data Entry Operator Ground Staff Airport Executive Management Staff
As an Air Ticketing Executive, you will manage various ticketing processes to ensure a smooth travel experience for customers. Your role will involve essential tasks that contribute to effective air travel operations.**Key Responsibilities:**- **Ticket Booking:** Handle flight reservations by identifying suitable options based on customer needs, ensuring correct fares and special requests are accommodated.- **Customer Service:** Provide excellent support to passengers, addressing any queries or issues related to ticketing, travel itineraries, or changes.- **Payment Processing:** Manage payment transactions for ticket purchases, ensuring accuracy and compliance with company policies.- **Coordination with Airlines:** Liaise with airline representatives for ticketing inquiries and updates, maintaining strong relationships to provide timely information to customers.- **Documentation:** Prepare and maintain accurate records of issued tickets and client interactions to streamline operations and enhance service quality.**Required Skills and Expectations:**- Strong communication skills are vital for interacting with customers and airline representatives effectively.- Basic computer knowledge is required to utilize ticketing systems, spreadsheets, and email for booking and communication purposes.- A customer-oriented attitude is essential for understanding and resolving client needs promptly.- Attention to detail is crucial to ensure accuracy in bookings and documentation.- Candidates should be flexible and willing to work in a fast-paced environment, adapting to changing situations and requests.- Previous experience in ticketing or customer service is an advantage, but fresh graduates with enthusiasm to learn are also encouraged to apply.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Pune
Housekeeping Air Ticketing Internal Communication Airport Operation Ground Handling Ground Staff Activities Personality Development Cargo Handling Ground Management Airport Cargo Google API
We are seeking a dedicated Ground Staff Executive to join our team in Pune, India. This entry-level position is ideal for those who have recently completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance:** You will greet passengers and provide them with necessary information regarding flight schedules, check-in procedures, and boarding processes, ensuring a smooth travel experience.2. **Check-In Process:** Assist with the check-in procedures for passengers, including verifying travel documents, issuing boarding passes, and managing baggage check-in, all while maintaining timelines.3. **Customer Service:** Address and resolve passenger queries and complaints courteously and efficiently, helping to enhance customer satisfaction and loyalty.4. **Safety Compliance:** Ensure all safety protocols are followed during boarding and disembarkation, contributing to a secure environment for both passengers and staff.5. **Team Collaboration:** Work closely with fellow staff members and other departments to ensure seamless operation and communication throughout the airport.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with passengers. Basic computer skills will be beneficial for managing check-in systems. You should be adaptable and able to work in a fast-paced environment, demonstrating attention to detail. Enthusiasm for learning and growing in the aviation field is essential.
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Air Ticketing Staff - Freshers

Zest Tours and Travels

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Khar West Mumbai
Air Ticketing Customer Relationship Ticket Booking
Manages flight bookings, reissues, and cancellations while providing customer support via phone or email, Key duties involve using Global Distribution Systems (GDS) like Amadeus or Sabre to issue tickets, quoting fares, and managing client itineraries.strong communication skills and ensure high accuracy in documentation.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Nagpur
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
Key Responsibilities:1. Assisting passengers during check-in and boarding: Help passengers with checking in, boarding passes, luggage drop-off, and any other assistance they may need before boarding their flight.2. Managing baggage: Ensure that passengers' baggage is properly checked, tagged, and loaded onto the correct aircraft.3. Communicating with airline staff: Coordinate with airline staff to ensure smooth operations and resolve any issues that may arise.4. Ensuring safety and security: Maintain vigilance to ensure the safety and security of passengers, baggage, and airport facilities.5. Providing customer service: Assist passengers with information, directions, and any other queries they may have while at the airport.Required skills and expectations:1. Strong communication skills: Ability to effectively communicate with passengers and airline staff.2. Customer service orientation: A friendly and helpful attitude towards passengers.3. Attention to detail: Ability to carefully handle baggage and ensure that all necessary procedures are followed.4. Problem-solving skills: Capacity to quickly address and resolve any issues or challenges that may arise.5. Physical stamina: Ability to stand for long periods and lift heavy baggage when required.6. Time management skills: Capacity to prioritize tasks and manage time effectively in a fast-paced airport environment.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Mumbai
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Hostess Activities Ground Handling Personality Development Grooming
As an Airlines Cabin Crew member based in Mumbai, India, you will be responsible for ensuring the safety, comfort, and well-being of passengers on board. Your key responsibilities will include assisting passengers during boarding, serving meals and beverages, and providing exceptional customer service throughout the flight. You will also be required to handle emergency situations calmly and efficiently, following all safety protocols and guidelines. Applicants for this role should be 10th pass with 0-1 years of experience, ideally in a customer service or hospitality role. Strong communication skills, a friendly and professional demeanor, and the ability to work well in a team are essential for success in this position. A keen eye for detail, the ability to remain calm under pressure, and a genuine passion for providing excellent customer service are also important qualities for a successful Airlines Cabin Crew member.
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  • 2 - 5 yrs
  • 4.8 Lac/Yr
  • Mulund West Mumbai
Air Ticketing Ticket Booking Customer Relationship
Counter Staff / Air Ticketing Executive - Domestic & International Proficiency in Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo is a significant requirement for this roleLocation : Travel Agency in Mulund West Salary : 20,000/- to 30,000/-pls send your CV on 8767205221
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  • Fresher
  • 4.5 Lac/Yr
  • Mumbai
Airport Ticketing Aviation Ground Staff Activities Customer Service
As an Airport Executive, you will be responsible for assisting passengers at the airport. Your key responsibilities will include assisting with check-in procedures, managing luggage, guiding passengers to their gates, and providing exceptional customer service. You will also need to maintain a professional and courteous demeanor at all times. To excel in this role, you must have strong communication skills, be detail-oriented, and have a positive attitude. Additionally, being able to work efficiently in a fast-paced environment is essential. While no prior experience is required, a high school diploma or equivalent is necessary for this position. If you are a hardworking and dedicated individual who enjoys working with people, this may be the perfect opportunity for you.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager
We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Nashik
Airport Cargo Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Airport Ground Airlines Ground Airport Manager Supervisor Shift
We are looking for a dedicated Airport Operations Executive to join our team in Nashik, India. This role is perfect for individuals with 0 to 5 years of experience who want to start or grow their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers in a friendly manner, helping them with check-in, boarding, and any inquiries they may have.2. **Flight Coordination**: Monitor and coordinate flight schedules to ensure timely departures and arrivals, keeping passengers informed of any changes.3. **Baggage Handling**: Oversee the tagging and handling of passenger luggage to prevent loss or damage, ensuring a smooth baggage claim process.4. **Safety Compliance**: Follow airport safety protocols and security regulations to ensure a safe environment for passengers and staff.5. **Team Collaboration**: Work closely with other airport personnel, including check-in staff, ground crew, and security teams to ensure efficient operations.Required Skills and Expectations:Candidates should possess effective communication skills and a customer-oriented approach. Attention to detail is crucial for managing tasks related to flight details and baggage handling. Basic problem-solving skills are important to address passenger concerns efficiently. Additionally, adaptability and teamwork are essential to succeed in a fast-paced environment. A minimum educational requirement is the completion of the 10th grade.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Aviation Security Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Activities Retail Executive Cargo Loader Airport Ticketing
We are looking for reliable and motivated individuals to join our team as Ground Staff in Mumbai. This is an entry-level position, perfect for those who have recently completed their 10th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, inquiries, and provide essential information related to flights, ensuring a positive experience.2. **Baggage Handling**: Safely manage the loading and unloading of passenger luggage, ensuring proper care and handling to prevent damage.3. **Maintenance of Facilities**: Keep the airport and surrounding areas clean and organized, including waiting areas and check-in counters, to maintain a welcoming environment.4. **Coordination with Staff**: Work closely with other team members and departments, sharing information about flight schedules, passenger needs, and emergencies.5. **Security Checks**: Assist in the implementation of safety and security procedures, ensuring compliance with regulations to maintain a secure environment for all.Required Skills and Expectations:The ideal candidate should have good communication skills to interact effectively with passengers and staff. Attention to detail is crucial to ensure all procedures are followed accurately. Basic problem-solving skills will be beneficial for addressing passenger inquiries and concerns. A positive attitude and a willingness to learn in a fast-paced environment are essential for success in this role. Prior experience is not required; however, a strong work ethic and a commitment to teamwork are highly valued.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Nagpur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Cargo Handling Aviation Security Ground Staff Activities Basic Computer Skills Personality Development Air Charter Operation Air Ticketing Aircraft Maintenance Grooming Ground Operation Airport Ground Handling Hard Working Ground Handling Airport Cargo
We are looking for dedicated Ground Staff to join our team in Nagpur. This role involves assisting with airport operations and ensuring a smooth experience for passengers. Ideal candidates will have a positive attitude and a customer-focused mindset.Key responsibilities include:1. **Passenger Check-in**: Assist passengers with the check-in process, ensuring they have the necessary documents and provide information about their flights.2. **Baggage Handling**: Ensure timely and safe loading and unloading of luggage, maintaining proper records to prevent any loss or damage.3. **Customer Service**: Address passenger queries and concerns with a friendly demeanor, providing accurate and helpful information.4. **Safety and Security Checks**: Assist in maintaining airport safety standards by conducting security checks on luggage and passenger boarding processes.5. **Coordination with Team**: Work effectively with colleagues and other departments to ensure seamless airport operations and enhance overall customer experience.Required skills and expectations:Candidates should have a minimum of 12th-grade education and be open to freshers as well as individuals with up to 6 years of experience. Good communication skills and a professional appearance are essential. You should be able to work in a fast-paced environment and be a team player. A positive attitude and a willingness to help others are crucial for this role. Robust problem-solving skills and the ability to adapt to varying situations will also be important for success in this position.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Cargo Handling Aviation Security Ground Staff Activities Basic Computer Skills Personality Development Air Charter Operation Air Ticketing Aircraft Maintenance Grooming Ground Operation Airport Ground Handling Hard Working Ground Handling Airport Cargo
We are looking for motivated individuals to join our team as Ground Staff in Mumbai. This full-time position is suitable for candidates with education up to the 12th grade and offers opportunities for both freshers and those with some experience.Key Responsibilities:1. **Customer Service:** Greet passengers and assist them with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.2. **Baggage Handling:** Safely manage and transport luggage and cargo, ensuring that all items are correctly tagged and loaded onto the appropriate flights.3. **Safety Checks:** Conduct necessary safety checks on equipment and facilities to maintain a secure environment for passengers and staff.4. **Coordination with Teams:** Collaborate with other departments, such as security and maintenance, to ensure all operations run efficiently and correctly.5. **Problem Solving:** Address any customer concerns or difficulties quickly and effectively, maintaining a professional demeanor at all times.Required Skills and Expectations:Candidates should have good communication skills, both verbal and written, to interact effectively with passengers and colleagues. A positive attitude and strong customer service skills are essential for this role. Attention to detail is crucial for ensuring the accuracy of luggage handling. Basic knowledge of airport operations is a plus but not mandatory. Flexibility to work in shifts, including weekends and holidays, is expected. Team players who can adapt to fast-paced environments will thrive in this position.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Pune
Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Air Traffic Control Ground Management Passenger Handling Airport Operation Interpersonal Skills Customer Relationship Ticket Booking Cargo Handling Airline Operations Airport Ticketing Aviation Air Charter Operation Airport Ground Handling Air Hostess Activities Cabin Crew Activities Ground Handling Hard Working Air Ticketing
We are looking for Airport Ticketing Staff to join our team in Pune, India. This entry-level position is perfect for individuals who are eager to start a career in the aviation industry. Candidates should have completed their 12th grade and can have between 0 to 6 years of experience.Key Responsibilities:1. **Ticket Booking and Issuance**: Assist customers in booking flight tickets accurately and efficiently, ensuring all details are confirmed before issuing tickets.2. **Customer Service**: Provide excellent service to passengers by answering their queries, addressing concerns, and offering information about flight schedules and fares.3. **Managing Reservations**: Help manage flight reservations, changes, and cancellations, ensuring that all processes comply with airline policies.4. **Payment Processing**: Handle cash and card transactions securely, providing receipts and confirming payments to passengers.5. **Maintaining Records**: Keep records of ticket sales, passenger details, and other important documents organized and up to date.Required Skills and Expectations:Candidates should have good communication skills to interact effectively with customers. Attention to detail is crucial for ticket accuracy and processing transactions efficiently. Basic computer skills are necessary to use booking systems and manage records. A friendly and positive attitude is essential for providing excellent customer service. Applicants should be willing to work full time from the office and adapt to a dynamic work environment.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Nagpur
Admin Executive Administrative Executive HR Admin Executive Accounts Executive Finance & Accounts Executive Ground Staff Air Ticketing Executive Airport Operation Cabin Crew Passport Checking Officer
An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
As a Ground Staff member in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:- **Customer Service**: Assist passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- **Check-in and Boarding Procedures**: Manage the check-in process by verifying passenger documents and issuing boarding passes, ensuring everything runs on schedule.- **Baggage Handling**: Help with the loading and unloading of luggage and make sure that bags are delivered to the right destinations efficiently.- **Information Assistance**: Provide accurate information to passengers about flights, schedules, and policies, acting as a friendly point of contact.- **Emergency Procedures**: Understand and implement safety and emergency procedures effectively to ensure passenger safety at all times.- **Team Collaboration**: Work closely with other staff members, including cabin crew and security, to maintain operational efficiency and a friendly environment.To succeed in this role, you should have excellent communication skills and a strong customer service mindset. Being detail-oriented and able to work in a fast-paced environment is essential. A positive attitude and the ability to handle stressful situations will benefit you greatly. Additionally, familiarity with airport operations and a basic understanding of safety regulations are advantageous. Having a high school diploma is required, and prior experience in customer service is a plus, though not mandatory.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Mumbai
Ground Staff Cabin Crew Air Ticketing Executive Customer Handling Executive Passport Checking Officer Air Traffic Controller Air Cargo Executive Cargo Handler Airport Cargo Airport Staff
Key ResponsibilitiesAccept cargo bookings from customers, agents, and freight forwarders.Coordinate with airlines, warehouse staff, and transporters for timely movement.Prepare and verify shipping documents such as Air Waybill (AWB), invoices, packing lists, and customs paperwork.Ensure cargo complies with safety and security regulations (weight, packing, labeling).Track shipments and provide status updates to clients.Handle special cargo: perishable, valuable, dangerous goods, or live animals.Resolve delays, damages, or missing shipment issues.Maintain records in cargo management systems.Support billing, rate quotations, and payments.Daily Work ActivitiesCommunicating with airline cargo departments.Coordinating loading/unloading schedules.Monitoring flight departures and arrivals.Responding to customer queries by phone/email.Filing and auditing documents.Skills & CompetenciesKnowledge of cargo documentation & customs rules.Computer literacy (MS Office, booking systems).Good communication and coordination skills.Attention to detail and accuracy.Ability to work under deadlines and shift schedules.Problem-solving ability.Educational QualificationDiploma / Graduation (aviation, logistics, or any field).Certification in air cargo or IATA courses is an advantage.Who They Work WithAirlinesFreight forwardersCustoms officialsWarehouse teamsTransport providersWork EnvironmentAirports, airline cargo terminals, logistics companies, freight forwarding offices.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Mumbai
Internal Communication Aviation Security Ground Staff Activities Ground Handling Cargo Handling Airport Operation Housekeeping Air Ticketing Aviation Airport Cargo
Join our dynamic team in Mumbai as a Ground Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling. As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Mumbai
Passport Checking Ticket Booking Computer Operator Ticketing Executive Air Hostess Customer Care Ground Operation
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Mumbai,Work Experience - Fresher & @ Years
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  • Fresher
  • 4.5 Lac/Yr
  • Nagpur
Airport Ticketing Aviation Ground Staff Activities Customer Service
The Airport Executive role in Nagpur is a great opportunity for freshers who have completed their 10th grade education. As an Airport Executive, your key responsibilities will include assisting passengers at the airport, handling luggage, checking boarding passes, and ensuring the smooth flow of operations. You will also be responsible for providing excellent customer service and assisting with any inquiries or issues that may arise. Strong communication skills, a willingness to learn, and a friendly demeanor are essential for success in this role. The ability to work in a fast-paced environment and work well within a team is also important. If you are looking to kickstart your career in the aviation industry and are passionate about providing exceptional service to travelers, this role is perfect for you.
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  • Fresher
  • 4.5 Lac/Yr
  • Mumbai
Airport Ticketing Basic Computer Skills Aviation Security Aviation Personality Development
As an Airport Staff member in Mumbai, you will be responsible for various tasks to ensure the smooth operation of the airport. Your key responsibilities include assisting passengers with ticketing, handling basic computer operations, ensuring aviation security protocols are followed, and participating in ongoing personality development programs.To excel in this role, you should possess a 10th pass certificate and have a basic understanding of airport operations. Strong communication skills and a customer-centric attitude are essential for interacting with passengers. Additionally, having a keen interest in the aviation industry and the willingness to continuously improve your skills through training are important expectations for this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Pune
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security
As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. **Key Responsibilities:**- **Ticket Issuance:** Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- **Customer Assistance:** Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- **Data Entry:** Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- **Payment Processing:** Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- **Collaboration:** Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Executive Airport Representative Air Ticketing Executive Airport Staff Airport Operation Airport Cargo Passport Checking Officer Customer Relationship Officer Customer Support Cabin Crew Flight Attendant Air Hostess
We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- **Check-in Operations:** Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- **Baggage Handling:** Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- **Customer Service:** Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- **Safety Compliance:** Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- **Collaboration with Teams:** Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.
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Ground Staff || Freshers & Experienced

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month
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  • Fresher
  • 5.5 Lac/Yr
  • Mumbai
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
As a Ground Staff member, your primary role will be to ensure smooth operations at the airport. You will be the face of the airline, assisting passengers and maintaining safety and efficiency.**Key Responsibilities:**- **Passenger Assistance**: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.- **Customer Service**: Address passenger inquiries and provide solutions to any issues that arise, promoting a positive image of the airline.- **Baggage Handling**: Safely manage and transport baggage to and from the aircraft, ensuring that all luggage is delivered on time.- **Safety Checks**: Conduct safety inspections on the check-in area and boarding gates, ensuring compliance with airport safety regulations.- **Coordination with Teams**: Work closely with various teams, such as security and flight operations, to keep flights on schedule and support overall airport operations.- **Emergency Preparedness**: Be trained and ready to respond to emergencies, following established protocols to ensure passenger safety at all times.**Required Skills and Expectations:**Candidates should have completed at least their 10th grade education and be willing to learn. Good communication skills in English and Hindi are essential for interacting effectively with passengers. A friendly and approachable attitude is necessary to help maintain a positive environment at the airport. Candidates should be able to work in a fast-paced setting and follow instructions carefully. Basic knowledge of customer service principles will be an advantage. Freshers are encouraged to apply, as on-the-job training will be provided.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Mumbai
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Ensure smooth operations on the ground: Responsible for coordinating various activities on the ground to ensure efficient operations at the airport.- Assist passengers: Help passengers check-in, provide information, assist with boarding, and respond to queries to enhance their travel experience.- Handle baggage: Manage baggage handling processes, including tagging, loading, and unloading, to ensure timely delivery to passengers.- Monitor flight schedules: Keep track of flight schedules, gate assignments, and delays to facilitate timely departures and arrivals.- Maintain safety and security: Adhere to safety protocols, conduct security checks, and respond to emergencies to ensure a safe and secure airport environment.- Provide customer service: Address passenger needs, resolve complaints, and maintain a positive attitude to deliver excellent customer service.Required Skills and Expectations:- Excellent communication skills: Ability to communicate effectively with passengers, colleagues, and other airport personnel.- Customer-oriented mindset: Prioritize passenger satisfaction and go the extra mile to meet their needs.- Team player: Work collaboratively with team members to achieve common goals and deliver superior service.- Attention to detail: Pay close attention to baggage handling, flight schedules, and safety procedures to prevent errors and ensure smooth operations.- Ability to handle pressure: Stay calm and focused in high-pressure situations, such as flight delays or passenger issues.
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Hiring Freshers || Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Handling Staff Ground Operations Staff Ground Hostess Customer Relation Officer Passport Checking Staff Air Ticketing Executive
We are looking for Ground Staff to join our team in Mumbai. This role is ideal for individuals who have a passion for customer service and want to work in a dynamic environment. Key Responsibilities:- **Customer Service**: Assist passengers with check-in procedures and provide information about flights, ensuring a friendly and helpful atmosphere.- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destination.- **Ticketing Operations**: Help with ticket sales and confirmations, ensuring that all transactions are accurate and up-to-date.- **Airport Operations Support**: Collaborate with other staff members to ensure smooth airport operations, including monitoring flight schedules and assisting with boarding procedures.- **Safety Regulations Compliance**: Adhere to safety guidelines and protocols to ensure a secure environment for passengers and staff.Required Skills and Expectations:- A minimum of 12th-grade education is necessary. Candidates with prior experience (0-6 years) in customer service roles are preferred.- Strong communication skills are essential for interacting effectively with passengers and team members.- A positive attitude and a willingness to help others are important in creating a welcoming environment.- Ability to work in a fast-paced setting, managing multiple tasks while maintaining attention to detail.- Teamwork and collaboration skills are crucial for working alongside various departments to facilitate smooth operations.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Pune
Air Ticketing Executive Ground Staff Ground Operation Ground Staff Executive Passport Checking Officer Guest Relationship Executive Customer Support Cabin Crew Aviation Aviation Security Aviation Trainer Avionics Airport Staff
An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Air Ticketing Executive Ground Staff Cabin Crew Ticket Checking Staff Air Cargo Ground Handling Staff Ground Operations Staff Ground Hostess Ground Management Ground Operation
An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Female
  • Mumbai
Housekeeping Air Ticketing Internal Communication Airport Operation Aviation Aviation Security Ground Staff Activities Personality Development Ground Handling Ground Management Cargo Handling
We are seeking a dedicated Ground Staff Executive to join our team in Mumbai. This entry-level position is ideal for candidates with a passion for customer service and an interest in the aviation industry.Key Responsibilities:1. **Customer Service:** Provide friendly and efficient support to passengers at check-in, boarding, and baggage claim areas, ensuring a pleasant experience.2. **Check-In Assistance:** Help passengers during the check-in process by verifying travel documents and checking bags, ensuring compliance with airline regulations.3. **Baggage Handling:** Assist in the proper handling and transfer of luggage, addressing any issues or concerns that may arise during the process.4. **Information Providing:** Offer accurate information regarding flight schedules, gate changes, and other travel-related inquiries to maintain clear communication with passengers.5. **Safety and Security:** Ensure compliance with safety and security protocols by following established guidelines and reporting any suspicious activities.Required Skills:A successful candidate should possess strong communication and interpersonal skills, with the ability to interact positively with diverse groups of people. Attention to detail is essential, along with the ability to work efficiently in a fast-paced environment. A friendly demeanor and a problem-solving mindset will help in handling passenger needs effectively. Additionally, proficiency in basic computer skills and a willingness to learn are important for this role. Candidates should be female and have completed their 12th grade education. The position is full-time and will require working from the office.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Pune
Airport Ticketing Airline Operations Customer Service Aviation Security Ground Staff Activities Direct Sales Aviation Personality Development Hospitality Cargo Handling
We are looking for dedicated Airport Staff in Pune, India, to ensure smooth operations at the airport. This role is ideal for individuals who enjoy working in a dynamic environment and are keen to start their career in the aviation industry.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address any queries to ensure a pleasant travel experience.- Baggage Handling: Help with the handling and processing of luggage, ensuring that it is safely loaded and unloaded from aircraft.- Security Checks: Collaborate with security personnel to ensure all safety regulations are followed while screening passengers and their belongings.- Coordination: Work alongside various departments, including ground handling and flight operations, to facilitate timely boarding and departure.- Administrative Duties: Perform essential clerical tasks such as maintaining records, updating flight schedules, and assisting in daily operations.Required Skills and Expectations:Candidates should have completed at least their 12th grade education. No prior experience is necessary, making this an excellent opportunity for fresh graduates. Strong communication skills are essential, as well as a friendly and approachable demeanor. Candidates must be able to work flexible hours, show a commitment to teamwork, and handle stressful situations calmly. A basic understanding of airport operations or customer service is a plus. Candidates should be motivated, punctual, and willing to learn and adapt in a fast-paced environment.
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