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Airport Operations Executive Jobs

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Hiring Fresher / Airport Guest Relationship Executive / 12th Pass

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Aurangabad
Customer Relationship Airline Operations Passenger Handling Airline Customer Service Airport Ticketing Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Ground Operation Ground Management Good Communication Skills
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Guest Relationship Executive to ensure an exceptional experience for our guests at the airport in Aurangabad. This role is ideal for someone eager to start their career in customer service and hospitality.nnKey Responsibilities:nn- Guest Assistance: Greet and assist guests upon arrival, providing them with necessary information regarding their travel and airport facilities.n- Problem Resolution: Address any concerns or issues that guests may have, ensuring timely and effective solutions to enhance their travel experience.n- Coordination with Staff: Work closely with airport staff and other departments to ensure seamless service delivery and customer satisfaction.n- Feedback Collection: Gather guest feedback to identify areas for improvement and communicate this information to management.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to engage positively with guests. A proactive attitude towards problem-solving and strong interpersonal skills are essential to thrive in this role. As a full-time position, applicants are expected to be reliable and punctual, demonstrating a commitment to providing outstanding service. A 12th-grade education is required, and prior experience, though not mandatory, will be considered an advantage. Successful candidates should be adaptable to the dynamic environment of the airport and show enthusiasm for working in a team-oriented setting.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Thiruvananthapuram
Aviation Airline Operations Airport Operation Ground Staff Activities Ground Handling Airport Cargo
We are seeking a dedicated Airport Operations Executive to join our team. This full-time position allows you to work from home while contributing to the seamless operations of airport activities. nnKey Responsibilities:n- Oversee daily airport operations: Ensure that all daily tasks are performed efficiently to maintain smooth airport functioning and passenger satisfaction.n- Coordinate with staff and departments: Collaborate effectively with various teams to ensure all operational processes run smoothly, enhancing communication and teamwork.n- Monitor passenger flow: Track and manage the flow of passengers throughout the airport, providing assistance and resolving any issues that may arise.n- Handle inquiries and complaints: Address passenger queries and resolve any complaints promptly to ensure a positive experience for travelers.nnRequired Skills and Expectations:nThe ideal candidate should have completed their 12th grade and be comfortable in a work-from-home environment. You will need to demonstrate strong communication and interpersonal skills, enabling you to coordinate with colleagues and engage effectively with passengers. Attention to detail is crucial for managing operational tasks and ensuring compliance with airport procedures. A proactive approach to problem-solving is important, as you will help address any challenges that arise. Candidates with up to six years of experience are encouraged to apply, and we welcome fresh graduates looking to start their career in airport operations.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsGuwahatiKolkataImphalJorhatSilcharPatnaShillongAizawlDimapurGangtokAgartalaJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
Join our team as Airport Ground Staff in Gurgaon, India. This role is ideal for individuals seeking an entry-level position in the aviation industry, with opportunities for growth and development. nnKey Responsibilities:n1. Passenger Assistance: Help passengers with check-in processes, answer queries, and provide information about flight schedules and gates.n2. Baggage Handling: Ensure the safe loading and unloading of luggage, maintaining proper records and tracking.n3. Safety Protocol Compliance: Adhere to safety regulations and procedures to ensure a secure environment for passengers and staff.n4. Coordination with Team: Work collaboratively with other ground staff and departments to ensure smooth operations and timely services.n5. Customer Service: Address passenger concerns and complaints with professionalism, ensuring a positive travel experience.nnRequired Skills and Expectations:nCandidates should have completed at least their 12th grade and possess effective communication skills. A friendly and approachable attitude is essential for engaging with passengers. The ability to work under pressure and adapt to changing situations is important, as the airport environment can be dynamic. Teamwork is crucial, and candidates must be willing to collaborate with others to achieve common goals. A commitment to maintaining high standards of safety and service is also expected. Flexibility with work hours, including weekends and holidays, is necessary in this full-time office-based role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Sivasagar
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Airport Cargo Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Ground Management Good Communication
We are looking for a Ground Staff Executive to join our team in Sivasagar, India. This is an entry-level position suitable for individuals who have recently completed their 12th grade education. The role requires dedication and a strong commitment to providing excellent service.nnKey responsibilities include:nn1. Passenger Handling: Assist passengers with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.n2. Customer Service: Provide information and support to passengers regarding flights, schedules, and airport facilities, maintaining a friendly and professional demeanor.n3. Coordination: Collaborate with various departments to ensure effective communication and resolution of any passenger issues or concerns.n4. Safety Compliance: Adhere to all safety regulations and procedures to create a secure environment for both passengers and staff.nnTo thrive in this role, candidates should possess strong communication skills, a positive attitude, and the ability to work well under pressure. A keen sense of responsibility and attention to detail is important, as is the ability to work effectively in a team. The ideal candidate is a quick learner, adaptable, and eager to contribute to a dynamic work environment. Must be willing to work full-time from the office. Previous experience is not required, making this an excellent opportunity for fresh graduates to start their career in the aviation industry.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Kolkata
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: KolkataEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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Airport Executive Jobs For 12th Pass Freshers

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Darbhanga
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Customer Service Personality Development Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. You will assist with customer service, coordinate with different departments, and support various airport functions. Your responsibilities and skills will include the following:Key Responsibilities:- Customer Service: Engage with passengers to assist with their queries and ensure they have a pleasant experience at the airport.- Check-in Assistance: Support passengers during the check-in process, helping them with procedures and addressing any issues they may encounter.- Coordination: Collaborate with airline staff, security personnel, and ground services to facilitate timely flight operations and passenger transfers.- Information Dissemination: Provide accurate and timely information regarding flight schedules, gate changes, and other airport announcements to passengers.- Problem Resolution: Address and resolve any passenger concerns or complaints efficiently, ensuring their needs are met promptly.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess effective communication skills in English and local languages. Experience is beneficial, but freshers are welcome to apply. You should demonstrate a customer-oriented attitude, showing patience and friendliness in dealing with passengers. Basic computer skills are essential for managing flight information and customer details. Being a team player, you will need to collaborate with various departments to ensure efficient airport operations. Adaptability in a fast-paced environment is crucial for success in this role.
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Airport Executive || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Madurai
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo and Flight Information Ticketing Reservation Ground Management Airport Ramp Aircraft Marshalling Baggage Claim Baggage Handling
We are seeking a dedicated Airport Executive to join our team in Madurai. This role is ideal for candidates with 0 to 5 years of experience who have completed their 12th grade. As an Airport Executive, you will play a vital role in ensuring smooth airport operations.nnKey Responsibilities:nn- Customer Service: Assist passengers with inquiries, travel plans, and general information to enhance their airport experience.n- Check-in Operations: Facilitate passenger check-ins, ensuring a seamless and efficient process while handling any issues that may arise.n- Coordination: Work closely with various airport departments, including security and baggage handling, to ensure timely services and operations.n- Documentation: Help in managing passenger documentation, ensuring compliance with regulations and procedures to maintain safety and efficiency.nnRequired Skills and Expectations:nn- Communication Skills: Strong verbal communication skills are essential to interact effectively with passengers and airport staff.n- Team Player: The ability to work collaboratively within a team is crucial for maintaining smooth operations at the airport.n- Attention to Detail: A keen eye for detail is necessary for managing documentation and ensuring accuracy in all processes.n- Adaptability: Must be willing to adapt to a fast-paced environment and handle unexpected challenges as they arise.nnThis full-time position requires presence in the office, as candidates will engage directly with visitors and team members throughout their shifts.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
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Hiring Fresher / Customer Service Associate / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Care Cons Customer Guidance Customer Relationship Airport Executive Airport Operation
We are looking for a dedicated Customer Service Associate to join our team in Kolkata. This is an entry-level full-time position suitable for candidates with minimal experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to understand their needs and resolve their queries.n n2. Problem Solving: Assist customers with any issues they face, ensuring timely and appropriate solutions to enhance their satisfaction.nn3. Product Knowledge: Maintain a strong understanding of the products and services offered to provide accurate information to customers.nn4. Documentation: Record customer interactions and transactions in the system to keep accurate and up-to-date information for future reference.nn5. Team Collaboration: Work closely with other team members to improve services and share insights on customer feedback.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to speak clearly and listen attentively to customer concerns. Basic organizational abilities are important to manage multiple tasks efficiently. A positive attitude and willingness to learn are essential for adapting to new situations and challenges in the role. Being a team player and having a customer-focused mindset will contribute to your success as a Customer Service Associate. DROP RESUME (9875598230)
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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  • 0 - 4 yrs
  • Delhi NCR
Airline Operations Ground Staff Activities Aircraft Handling Cargo Handling Airline Customer Service Airport Ramp
We are seeking motivated and responsible individuals for the position of Ramp Executive. This role involves supervising ground handling operations, ensuring timely aircraft turnaround, and maintaining safety standards on the ramp.Key Responsibilities:Coordinate ramp operations, including baggage handling, aircraft loading/unloading, and ground equipment movementEnsure the timely arrival and departure of aircraft by managing turnaround processes efficientlyMonitor and ensure compliance with safety and operational protocolsCommunicate with ground staff, airline crew, and other airport departmentsMaintain records of ramp activities, equipment usage, and service completionReport any irregularities, delays, or equipment malfunctions to the concerned authoritiesRequired Skills:Strong communication and coordination skillsLeadership qualities with the ability to manage a teamGood problem-solving and decision-making abilitiesFamiliarity with ramp safety procedures and ground handling equipmentWillingness to work in shifts, including nights, weekends, and holidaysEligibility Criteria:Minimum qualification: Graduate in any streamAge: 18-35 yearsBasic computer knowledgePhysical fitness for field dutiesPrior experience in aviation or ramp operations is preferred, but not mandatorySalary & Benefits:Attractive salary packageShift allowances and overtime payUniform and professional training providedGrowth opportunities in airport operations and managementwww.igiaviationdelhi.comTransport and medical benefits as per company norms
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are looking for a Back Office Executive to support our operations in Ranchi. This full-time role is suitable for candidates with 0 to 3 years of experience and requires a minimum of a 12th-grade education.nnKey Responsibilities:nn- Data Entry: Accurately input and manage data in our systems to ensure information is up-to-date and accessible.n n- Documentation: Organize and maintain physical and digital files, ensuring all documents are properly filed and easy to retrieve.nn- Customer Support: Assist with customer inquiries by providing necessary information and resolving issues promptly to enhance customer satisfaction.nn- Communication: Collaborate with other departments to facilitate smooth operations and solve any arising issues.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong attention to detail to ensure accuracy in their work. Good organizational skills are essential for managing documents and data effectively. Basic computer skills, including proficiency in MS Office applications, are necessary for various tasks. Excellent communication skills, both verbal and written, are important for interacting with colleagues and customers. A proactive attitude and the ability to work independently as well as part of a team are crucial to succeed in this role. Being adaptable and open to learning will help the candidate grow within the company and contribute to our success.
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Aviation Staff Aviation Trainer Aviation Security Counter Staff Commercial Staff Reservation Staff Audit Staff Ground Staff Airport Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Ground Staff Security Air Port Ground Staff Ground Hostess
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. This position requires dedication and attention to detail to provide excellent service to passengers and support to various airport functions.Key responsibilities:- Passenger Assistance: Provide help to passengers with check-in processes, baggage handling, and boarding procedures to ensure a pleasant travel experience.- Safety Compliance: Ensure that all safety regulations and protocols are followed consistently to maintain a secure environment for passengers and staff.- Luggage Management: Oversee the efficient loading and unloading of luggage to guarantee timely flights and minimize lost baggage incidents.- Communication: Coordinate with airline crew, security, and other ground staff to ensure a seamless flow of operations, addressing any issues that may arise quickly and effectively.- Customer Service: Address passenger inquiries and resolve any complaints or concerns while maintaining a positive demeanor and ensuring customer satisfaction.Required skills and expectations:Candidates should have a minimum of 5 years of experience in the ground handling or airport services industry. A completed 12th-grade education is essential. Only male candidates are considered for this position, indicating specific company requirements. You should possess strong communication and interpersonal skills to interact with passengers and colleagues effectively. A keen eye for detail, coupled with the ability to work under pressure, is vital in this dynamic environment. Flexibility in working hours is expected, as airport operations continue around the clock.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Female
  • Amravati
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Cargo Handling Personality Development Basic Computer Skills
We are seeking a motivated and dedicated Airport Executive to join our team in Amravati, India. This entry-level position is ideal for individuals eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Interaction: The Airport Executive will greet and assist passengers, ensuring a positive experience throughout their airport journey.nn2. Check-in Support: You will help travelers with the check-in process, including issuing boarding passes and tagging luggage.nn3. Information Desk: The role involves providing accurate information about flights, airport facilities, and travel procedures to passengers.nn4. Safety Compliance: You will assist in maintaining safety standards and protocols at the airport, ensuring that all operations run smoothly.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th standard. We are looking for a female candidate with strong communication skills and a friendly demeanor. The ability to work in a fast-paced environment and handle various situations with grace is important. You should be detail-oriented and able to follow standard operating procedures.nnAs a full-time position, you will be required to work from the office. This role is a fantastic opportunity for recent graduates or those with limited experience who are eager to learn and grow in the airport operations field. Your commitment to excellent service will greatly contribute to the overall efficiency and reputation of our operations.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nashik
Airport Ground Staff Ground Operation Data Entry Operator Ticketing Executive Man Management Ground Management
We are urgently seeking ground staff to join our team in Nashik. This is a full-time office role suitable for freshers or those with up to two years of experience. Key responsibilities include air ticketing, providing essential support to cabin crew, and assisting in various operational tasks. Staff will be expected to engage with customers directly, ensuring satisfaction and efficient service.Candidates are expected to have completed at least the 10th grade. Strong communication skills and a professional demeanor are essential for interacting with both colleagues and customers. The role requires individuals who are attentive to detail and can work well under pressure. A positive attitude and willingness to learn are key qualities we look for in potential team members.Working hours are from 10 AM to 6 PM, and while the position is primarily based in the office, team members may occasionally be required to engage in field duties. The company encourages punctuality and a commitment to timely attendance.This role offers the chance to grow within the airline industry, developing skills that are essential for future career opportunities. We welcome applications from motivated individuals ready to contribute to a dynamic work environment.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Raipur
Good Communication Skills Team Coordinator
The Airport Operations Executive is responsible for ensuring smooth airport operations and excellent customer service. This role is essential for maintaining safety and efficiency in daily airport activities.Key Responsibilities:- Assist Passengers: Provide support to passengers during check-in, boarding, and arrival, ensuring all inquiries and needs are addressed effectively.- Coordinate with Airlines: Collaborate with airline staff to facilitate timely departures and arrivals, helping to resolve any issues that may arise.- Monitor Flight Schedules: Keep an eye on flight schedules and updates, communicating relevant information to passengers and crew promptly.- Manage Baggage Handling: Oversee the handling of luggage and cargo to ensure proper loading and unloading, minimizing delays or losses.- Ensure Safety Protocols: Follow and enforce safety procedures to maintain a secure environment for passengers and staff, including emergency response readiness.- Record Keeping: Maintain accurate logs and reports related to flight operations and customer service interactions for future reference.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers and colleagues. Attention to detail is crucial for monitoring flight schedules and managing baggage. A customer-oriented attitude is expected to handle various passenger situations positively. Since this role may involve teamwork, the ability to collaborate with different airline personnel is important. Additionally, basic computer skills will be necessary for maintaining records and accessing operational systems. The ideal candidate should be adaptable and ready to work in a fast-paced environment, particularly during peak travel times.
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  • Fresher
  • 5.5 Lac/Yr
  • Raipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.
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  • Fresher
  • 4.0 Lac/Yr
  • Delhi
Airport Operation Ground Operation Ground Staff Ground Staff Activities Ground Management Airport Cargo
As a Ground Staff Executive, you will play a crucial role in ensuring smooth operations at the airport. Your primary responsibilities will include:- Passenger Assistance: Provide help to travelers during check-in and boarding processes, ensuring they have a pleasant experience.- Baggage Handling: Manage luggage efficiently, ensuring the correct loading and unloading of bags to prevent loss or damage.- Customer Support: Address passenger inquiries and complaints, delivering timely and professional responses to enhance customer satisfaction.- Ticketing and Check-In Support: Assist in managing ticket counters, handling flight bookings, and facilitating a smooth check-in process for passengers.- Safety Compliance: Follow all safety protocols and regulations to ensure a secure environment for both passengers and staff.To excel in this role, you should possess the following skills and qualities:- Communication Skills: You should be able to communicate clearly and effectively with passengers and team members.- Customer Service Orientation: A friendly and helpful attitude is essential, as you will be interacting with a diverse group of travelers.- Teamwork: Being a team player is important, as you will work closely with other staff members to ensure smooth operations.- Attention to Detail: You must pay attention to details in handling passengers' luggage and ticketing processes.- Adaptability: The ability to handle a fast-paced environment and adapt to changing situations is crucial.This is a full-time position based in Delhi, and we welcome freshers with a minimum education of 10th pass to apply.
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Air Ticketing Executive Fresher

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsJammuSrinagarLehShimlaKangraKullu-ManaliAmritsarBathindaJalandharLudhianaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsBangaloreMangaloreBelagaviBallariBidarHubaliKalaburgiKoppalMysoreShivamoggaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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Flight Attendant Fresher

Cloud Careers Services

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Visakhapatnam
Flight Attendant Cabin Crew Airport Operations Executive
As a Flight Attendant, you will play a crucial role in ensuring a safe and enjoyable experience for passengers during their journey. Your primary responsibilities will include:- **Safety Demonstrations**: You will guide passengers through safety procedures and emergency protocols to ensure everyone is informed and prepared during the flight.- **Customer Service**: Providing excellent service is vital. You will assist passengers with their needs, answer questions, and address any concerns to make their flight comfortable.- **Food and Beverage Service**: You will serve meals, snacks, and beverages during the flight, ensuring that all passengers receive their orders promptly and courteously.- **Conflict Resolution**: At times, you may need to handle difficult situations or complaints from passengers. Your calm demeanor and problem-solving skills will help to maintain a pleasant environment onboard.- **Team Collaboration**: Working closely with other crew members is essential. You will need to communicate effectively and collaborate to ensure smooth operations during each flight.To excel in this role, you should possess the following skills:- **Strong Communication Skills**: Being able to communicate clearly and effectively with passengers and team members is key to providing great service.- **Teamwork Abilities**: You should be a team player, as working collaboratively with others in high-pressure situations is important.- **Adaptability**: The ability to adjust to changing situations and handle last-minute challenges is crucial in this dynamic environment.- **Customer-Focused Attitude**: A passion for helping others and ensuring their comfort will contribute to a positive travel experience for passengers. Candidates with 0 to 6 years of experience and at least a 12th-grade education are encouraged to apply.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Darbhanga
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
Join our team in Darbhanga as an Airline Ground Staff member. In this full-time role, you will play a vital part in ensuring smooth ground operations at the airport. We welcome both freshers and experienced individuals.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers during check-in and boarding, ensuring a pleasant travel experience.nn2. Baggage Handling: Manage luggage safely, including loading and unloading, to prevent damage and ensure all bags are accounted for.nn3. Information Services: Provide accurate information regarding flights, delays, and airport services to passengers and their families.nn4. Safety Procedures: Assist in maintaining safety standards by following security protocols and reporting any suspicious activities or incidents.nn5. Team Collaboration: Work closely with pilots, cabin crew, and other ground staff to ensure coordinated and efficient operations.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th grade and be comfortable working in an office environment. Strong communication skills are essential, as you will be interacting with diverse passengers. A friendly and professional demeanor is crucial for creating a welcoming environment at the airport. Attention to detail is necessary for handling baggage and following safety protocols. Additionally, adaptability and teamwork are vital due to the fast-paced nature of airport operations. Whether you have experience or are just starting, your enthusiasm and commitment to excellent service will make a difference in our team.
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Hiring Freshers || Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Jaipur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are seeking a motivated Airport Executive to join our team in Jaipur, India. This full-time position is ideal for individuals looking to start or advance their careers in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with inquiries and provide information to enhance their travel experience at the airport. This involves greeting passengers and guiding them through check-in, boarding, and other airport processes.nn2. Coordination: Work collaboratively with various teams, including security, ground staff, and airlines, to ensure smooth airport operations. This includes relaying important information and helping manage passenger flow efficiently.nn3. Handling Issues: Address any passenger concerns or complaints swiftly and professionally. You will act as a first point of contact to resolve issues and escalate matters when necessary.nn4. Administrative Tasks: Perform various administrative duties, such as maintaining records and reports related to passenger services and airport operations.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers and staff. A positive attitude and problem-solving abilities are essential, as the role involves dealing with diverse customer needs. Attention to detail and the ability to work in a fast-paced environment are also important. This role is suitable for individuals who have completed their 12th grade and have up to 5 years of experience, although freshers are encouraged to apply.
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Hiring Freshers || Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are looking for dedicated individuals to join our team as Airport Staff in Delhi, India. This full-time position is ideal for anyone with a passion for the aviation industry, whether you are just starting your career or have up to five years of experience.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in, boarding, and any queries they may have, ensuring a positive travel experience.n n2. Baggage Handling: Safely handle and transport passenger luggage, ensuring it is loaded and unloaded from aircraft efficiently.n n3. Safety and Security: Adhere to all safety protocols and airport regulations, conducting routine checks to ensure a secure environment for all travelers.nn4. Coordination: Work closely with other airport departments to ensure smooth operations, maintaining effective communication at all times.nn5. Problem Solving: Address passenger concerns and resolve issues quickly and effectively, providing support as needed.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade education. We welcome applicants with no prior experience, as training will be provided. Good communication and interpersonal skills are crucial for interacting with diverse passengers. A positive attitude, teamwork spirit, and the ability to work in a fast-paced environment are essential. The role demands individuals who are reliable and capable of managing multiple tasks efficiently.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Hubli
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
Join a dynamic team as an Airport Executive in Hubli, India. This full-time role is suitable for candidates with 0 to 6 years of experience, offering an exciting opportunity for those who have completed at least 10th grade. nnKey Responsibilities:nn1. Passenger Assistance: Help passengers during check-in and boarding processes, ensuring a smooth travel experience. You will answer their queries and provide necessary information about flights and services.nn2. Operational Support: Work alongside airport staff to facilitate daily operations, including managing luggage and coordinating with various departments to maintain efficiency.nn3. Customer Service: Deliver high-quality customer service, addressing concerns and resolving issues in a friendly manner. Building rapport with travelers will be essential to enhancing their journey.nn4. Safety Compliance: Ensure compliance with safety protocols and procedures to maintain a secure environment. You will work to promote safety awareness among passengers and staff.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills, both verbal and written, to interact effectively with passengers and team members. A positive attitude and willingness to learn are essential traits, as is the ability to work well under pressure in a fast-paced environment. Organizational skills will help you manage tasks efficiently, while teamwork is vital for contributing to a collaborative workplace atmosphere. Flexibility in working hours is also important, given the nature of airport operations.
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  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Bangalore
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
Join our team in Bangalore as a Ground Staff Executive, where you will play an essential role in ensuring smooth airport operations and delivering excellent customer service.nnKey Responsibilities:nn1. Customer Interaction: Engage with passengers, assist them with check-in, baggage handling, and provide information about flight schedules and services.nn2. Baggage Management: Ensure safe and timely handling of luggage, monitor baggage loading and unloading to prevent loss or damage.nn3. Operational Support: Collaborate with airline staff to facilitate boarding processes, ensuring compliance with safety and security protocols.nn4. Problem Resolution: Address passenger inquiries and resolve issues efficiently, maintaining a calm demeanor and ensuring passenger satisfaction.nnRequired Skills and Expectations:nnCandidates should possess a minimum of 1 year of experience, up to 7 years, in a relevant role. A completed 12th-grade education is essential. Strong communication skills are crucial, along with a friendly attitude and the ability to work in a fast-paced environment. Applicants should demonstrate good organizational skills and the capacity to handle stressful situations with ease. Being a team player, showing flexibility in working hours, and the ability to perform tasks independently are also vital traits for success in this role.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Vijayawada
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are looking for a dedicated Ground Staff Executive to join our team in Vijayawada. This role is ideal for individuals seeking to begin their careers in the aviation industry, offering a chance to work in a dynamic environment.nnKey Responsibilities:n- Customer Service: Assist passengers with check-in, boarding, and luggage handling, ensuring a smooth travel experience.n- Communication: Provide clear information to passengers regarding flight schedules and gate changes, helping them navigate the airport.n- Documentation: Manage necessary paperwork, including tickets and identification, ensuring compliance with airline regulations.n- Safety Procedures: Adhere to safety protocols and emergency procedures, maintaining a secure environment for all passengers.nnRequired Skills and Expectations:nThe ideal candidate should possess a pleasing personality and excellent communication skills to interact positively with passengers. Attention to detail is crucial for managing documentation accurately. Ability to work in a fast-paced environment is essential, as the role involves handling multiple tasks simultaneously while ensuring passenger satisfaction. Candidates with a background in customer service will be preferred, although freshers are encouraged to apply. A minimum education of 12th grade is required, and candidates should be flexible with working hours, including weekends and holidays.
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Aviation Security Aviation Trainer Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Aviation Aviation Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
We are looking for experienced Ground Staff in Saudi Arabia to support our operations with professionalism and efficiency. This role requires individuals who are dedicated and enjoy working in a fast-paced environment. Key Responsibilities:- Passenger Assistance: Provide help to passengers during check-in, boarding, and baggage claims to ensure a smooth travel experience.- Baggage Handling: Safely manage all baggage and cargo, ensuring they are loaded and unloaded correctly according to regulations.- Customer Service: Address passenger inquiries and concerns with a friendly demeanor, demonstrating excellent communication skills.- Safety Checks: Conduct routine safety checks and inspections on equipment and facilities to maintain compliance with safety regulations.- Coordination with Airlines: Work closely with airline representatives to ensure efficient service delivery and timely departures.- Record Keeping: Maintain accurate records of passenger details, luggage, and services provided for reporting and analysis.To excel in this role, candidates should possess several key skills and meet specific expectations:- Experience: A minimum of 9 to 15 years in a ground staff or related position, showcasing a deep understanding of airport operations.- Communication Skills: Strong verbal communication and interpersonal skills to effectively interact with passengers and colleagues.- Teamwork: Ability to work cooperatively in a team environment while managing multiple tasks efficiently.- Attention to Detail: Critical for ensuring safety, security, and proper handling of passenger luggage.- Flexibility: Willingness to work in shifts, including weekends and holidays, to meet operational needs.
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  • 7 - 13 yrs
  • Singapore
Aviation Security Aviation Trainer Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Ground Operations Staff Ground Handling Staff Ground Staff Manager Ground Staff Security Airline Ground Staff
We are seeking a dedicated and skilled Ground Staff to join our team in Singapore. The ideal candidate will be responsible for ensuring smooth operations at the airport, providing excellent customer service, and maintaining safety and security standards.Key Responsibilities:- Customer Service Assistance: Greet and assist passengers to ensure a pleasant airport experience, answering inquiries, and providing information about flights and services.- Baggage Handling: Oversee the check-in process and manage baggage to ensure that all luggage is properly tagged and handled with care.- Safety and Security Checks: Conduct security screenings and checks to ensure the safety of all flights and passengers, complying with airport regulations.- Coordination with Airlines: Liaise with airline representatives for coordination of flight schedules and operations, ensuring that all information is relayed accurately.- Emergency Handling: Assist in emergency situations by following specific protocols and providing support to affected passengers.Required Skills and Expectations:Candidates should have a minimum of 7 years of experience in a similar role, showcasing a strong understanding of airport operations. A basic education level of 12th pass is required. Excellent communication skills in English are necessary, and knowledge of additional languages is an advantage. The ideal candidate should exhibit a strong customer service orientation, have good problem-solving abilities, and work well under pressure. Flexibility with shifts and a commitment to teamwork is essential for success in this role.
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Aviation Security Aviation Trainer Customer Manager Dental Officer Staff Officer Front Officer Front Desk Officer Front Desk Manager Front Office Manager Front Office Duty Manager Assistant Manager Front Office Assistant Front Office Manager Front Office Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Ground Staff Security Air Port Ground Staff Ground Operation Loader
Hiring for 18 Aviation Ground Staff Required Required Jobs in Singapore, Saudi Arabia, Qatar, Oman, Poland, Luxembourg, Denmark, Malaysia, Maldives, Australia, with minimum 5 Years Experience,Required Educational Qualification is : Secondary School, B.A, B.Com, B.Sc, B.E with Good knowledge in Aviation Security, Aviation Trainer, Customer Manager, Dental Officer, Staff Officer, Front Officer, Front Desk Officer, Front Desk Manager, Front Office Manager, Front Office Duty Manager, Assistant Manager Front Office, Assistant Front Office Manager, Front Office, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Ground Operations Staff, Ground Staff Supervisor, Ground Staff Security, Air Port Ground Staff, Ground Operation, loader etc.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • West Khasi Hills
Airport Cargo Airline Operations Airport Operation Ground Staff Activities Aviation Ground Handling
We are seeking an enthusiastic Airport Operations Executive to join our team. This role is suitable for recent graduates seeking their first job, as we welcome applicants with 0-1 years of experience. The position is full-time and offers the flexibility of working from home.Key Responsibilities:- Manage Daily Operations: Oversee the daily activities at the airport to ensure smooth operations and assist passengers with various needs.- Coordinate with Team: Work closely with team members, including ground staff and management, to address challenges and improve efficiency in airport services.- Handle Passenger Queries: Provide assistance to travelers regarding flight information, baggage issues, and general inquiries, ensuring exceptional customer service.- Document and Report Issues: Maintain records of operations and report any significant issues to the relevant authorities to enhance operational effectiveness.Required Skills and Expectations:Candidates should have a minimum education qualification of a 12th pass with a keen interest in airport operations. Good communication skills, both written and verbal, are essential for effectively interacting with passengers and team members. Attention to detail and the ability to manage time efficiently are crucial for fulfilling daily operations smoothly. Applicants should also demonstrate a proactive approach to problem-solving and be willing to learn and adapt in a dynamic environment. Strong organizational skills will help you succeed in this role while contributing positively to the overall airport experience.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Ranchi
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
Customer Service: Assist passengers with check-in procedures, luggage handling, and any inquiries to ensure a smooth travel experience.- Coordination: Work closely with different departments like ground handling and security to ensure all operational tasks are performed efficiently and effectively.- Monitoring Operations: Keep an eye on flight schedules and updates to provide timely information to passengers and address any potential delays.- Compliance: Adhere to safety and security regulations established by the airport authorities to maintain a safe environment for staff and travelers.Required Skills and Expectations:The ideal candidate should have completed at least their 12th grade. Previous experience is not mandatory, but a passion for the aviation industry and customer service is essential. Good communication skills, both verbal and written, are necessary for interacting with passengers and colleagues. You should demonstrate a proactive attitude and the ability to work well in a team. Organizational skills are critical to manage multiple tasks and ensure operational efficiency. Being punctual and reliable is expected, as shift work may be required. Enthusiasm for learning and growing in a fast-paced environment will contribute significantly to your success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
and Flight Information Airport Ramp Ground Staff Activities Ground Operation Ground Management Ticketing Reservation Air Ticketing Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.Required Skills and Expectations:Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced environment, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.
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Airport Executive Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Amritsar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Ticketing Reservation Ground Management Airport Ramp Aircraft Marshalling Baggage Claim Baggage Handling
We are looking for an Airport Executive in Amritsar to provide essential support in airport operations. This full-time position is suitable for candidates with 0 to 5 years of experience. A minimum educational qualification of a 12th pass is required.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers at the airport, providing them with information on flight schedules, boarding gates, and other travel-related services.nn2. Check-In Process: Facilitate the check-in process by helping passengers with baggage check and issuing boarding passes, ensuring a smooth experience.nn3. Coordination: Work closely with airline staff and other airport personnel to ensure efficient operations, including handling any passenger queries or complaints.nn4. Safety Compliance: Adhere to all safety protocols and procedures to ensure a safe airport environment for passengers, staff, and aircraft.nn5. Administrative Tasks: Perform various administrative duties, such as maintaining records and documentation related to passenger services and flights.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. Good organizational skills are essential for handling multiple tasks efficiently. A customer-oriented attitude is crucial, as providing excellent service is a priority. Ability to work in a fast-paced environment while maintaining professionalism is expected. nnThis role offers an exciting opportunity to be part of the dynamic airport industry, catering to diverse travelers daily.
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Freshers & Experience || Full Time || Airport Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Kota
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Customer Manager Staff Management Good Communication Skills Passenger Support Ground Operation Airline Customer Service Ground Manager Airport Supervisor Airline Operations Airport Operation Problem Solving Ground Handling Air Traffic Control Air Cargo Airport Ticketing Air Freight Ground Staff Activities Cargo Handling Hospitality Aviation Security Interpersonal Skills Passenger
We are seeking a dedicated Airport Executive to join our team in Kota, India. This full-time position is ideal for candidates with 0 to 5 years of experience and a minimum educational qualification of 12th pass. nnKey Responsibilities:nn1. Passenger Assistance: Provide friendly and efficient support to passengers during check-in, boarding, and arrival processes, ensuring a smooth travel experience.n2. Check-In Operations: Facilitate check-in procedures by verifying passenger information, issuing boarding passes, and managing baggage checks to maintain efficiency.n3. Customer Service: Address passenger inquiries and complaints, resolving issues promptly and effectively to enhance customer satisfaction.n4. Safety Protocols: Ensure compliance with safety and security regulations at the airport, including monitoring passenger movements and enforcing procedures.n5. Coordination with Airlines: Collaborate closely with various airlines and other airport departments to ensure operational efficiency and timely flight operations.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication and interpersonal skills to interact effectively with passengers and team members. Attention to detail and the ability to manage time efficiently are essential for this role. Proficiency in basic computer applications is expected, as operational systems may require data entry and record management. A customer-centric approach and the ability to work in a fast-paced environment are also crucial for success in this position.
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Hiring Freshers || Air Ticketing Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Jodhpur
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Airport Ground Handling Hard Working Aircraft Maintenance Basic Computer Skills Ground Operation Grooming Airline Operations Interpersonal
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Jodhpur. This entry-level position is ideal for individuals passionate about the travel industry, providing excellent customer service to passengers.nnKey Responsibilities:nn- Ticketing and Reservations: Assist travelers in booking tickets, processing reservations, and managing changes or cancellations efficiently.n- Customer Support: Address passenger inquiries and concerns, providing accurate information regarding flight schedules, ticket prices, and travel regulations.n- Documentation Handling: Ensure all necessary travel documentation is collected and processed properly, maintaining compliance with airline policies.n- Collaboration with Airlines: Work closely with various airlines to manage bookings and resolve issues as needed, fostering strong professional relationships.nnRequired Skills and Expectations:nnCandidates should possess strong communication and interpersonal skills, enabling them to interact effectively with customers and colleagues. Attention to detail is essential to guarantee accurate data entry and ticket processing. The ideal candidate should be proactive, demonstrating problem-solving abilities and a willingness to learn about the travel industry. A teamwork-oriented mindset is important as the role involves working closely with others in a fast-paced environment. Additionally, candidates should be comfortable using computers and various software systems for ticketing tasks. No prior experience is necessary, making this an excellent entry point for recent high school graduates.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Jaipur
Housekeeping Air Ticketing Internal Communication Airport Operation Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Cargo Handling Airport Cargo
We are seeking a dedicated and motivated Ground Staff Executive in Jaipur. This entry-level position is ideal for female candidates who have completed their 10th grade and are looking to begin their career in the aviation industry.nnKey Responsibilities include:nn1. Customer Service: Provide excellent service to passengers at the airport, assisting with their inquiries and ensuring a smooth travel experience.n n2. Check-in Assistance: Support travelers during the check-in process, handling ticketing procedures and ensuring travelers have the necessary documentation.nn3. Baggage Handling: Manage and coordinate the loading and unloading of passenger baggage, ensuring safety and adherence to airline policies.nn4. Coordination with Teams: Collaborate with various departments to maintain effective communication, ensuring that passenger needs are met in a timely manner.nn5. Safety Compliance: Adhere to all safety protocols and regulations set by the airline to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations: Candidates should possess strong communication and interpersonal skills to interact effectively with passengers and colleagues. A positive and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Candidates must be reliable, punctual, and demonstrate a willingness to learn and grow in the aviation field. Attention to detail and the ability to work in a team-oriented environment are also crucial for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Haflong Dima Hasao
Airport Operation Airline Operations Ground Handling Aviation Ground Staff Activities Airport Cargo
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. Your main responsibilities will include:- Customer Service: Assist passengers with check-in, boarding, and general inquiries, ensuring a positive travel experience.- Flight Coordination: Monitor flight schedules and delays, effectively communicating updates to passengers and staff members.- Baggage Handling: Ensure the accurate handling and transportation of passenger baggage, including resolving any lost luggage issues promptly.- Safety Compliance: Adhere to airport safety regulations and protocols, contributing to a safe environment for all passengers and staff.- Team Collaboration: Work closely with security, ground staff, and airline representatives to streamline operations and enhance efficiency.- Report Generation: Prepare daily reports on operations, passenger feedback, and any incidents that occur, helping to identify areas for improvement.To succeed in this role, you should have strong communication skills and a friendly attitude. You must be detail-oriented and able to handle stressful situations calmly. Being a quick learner and adaptable is important, as the airport environment can change rapidly. Basic knowledge of computers and familiarity with airport operations or customer service can be advantageous, although fresh graduates are encouraged to apply. This position requires you to work full-time at the office in Haflong.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Gudivada Krishna
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a dedicated Ground Staff Executive to join our team in Gudivada. This role is crucial in providing excellent customer service at the airport and ensuring smooth operations. Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and tagging luggage.- Baggage Handling: Manage luggage by ensuring it is loaded properly and handled with care to prevent damage or loss.- Customer Service: Address passenger queries and complaints effectively, providing information and solutions to enhance their travel experience.- Security Regulations: Ensure compliance with airport security protocols and assist in checking travel documents as necessary.- Team Collaboration: Work closely with other staff members to coordinate passenger boarding and ensure efficient operations at the airport.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education. We are looking for individuals with strong communication skills who can engage effectively with passengers. The ideal candidate should be friendly, approachable, and able to remain calm under pressure. Basic computer skills for managing passenger systems are necessary. Prior experience is not required, making this an excellent opportunity for fresh graduates. We encourage applications from females who are willing to work full time and be part of a dynamic team in an office environment. A commitment to high-quality service and teamwork is essential for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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  • Fresher
  • 4.5 Lac/Yr
  • Agartala
Avation Air Ticketing Airport Operation Aviation Ground Management
Manage airport operations2. Handle passenger services3. Assist with baggage handling4. Provide customer support5. Maintain airport facilities
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Airport Ramp Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Ramp Executive in Kolkata, India. This full-time position is ideal for candidates who have completed at least 10th grade and are seeking a dynamic work environment at the airport. Ideal for those with limited experience, this role offers growth opportunities.nnKey Responsibilities:nn- Aircraft Handling: You will assist in the safe and efficient loading and unloading of baggage and cargo. This ensures that all items are handled properly and secured in the aircraft.nn- Ground Support Operations: In this role, you will help with ground support equipment and ensure it is operated safely and efficiently. Your attention to detail will aid in maintaining effective workflows on the ramp.nn- Communication: You will communicate effectively with various teams, including ground staff and flight crews, to coordinate the arrival and departure of aircraft. Strong communication ensures smooth operations.nn- Safety Compliance: You are expected to follow safety procedures and protocols diligently to maintain a safe work environment. This is crucial for your safety and that of your colleagues.nnRequired Skills and Expectations:nnCandidates should have a strong sense of responsibility and the ability to work in a fast-paced environment. Being a team player is essential, as you will be working with others to ensure tasks are completed efficiently. Basic communication skills are necessary to interact with team members effectively. A willingness to learn and adapt to new challenges is highly valued.
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Hiring Freshers || Airport Ramp Executive

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Medinipur
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nWe are looking for an Airport Ramp Executive in Medinipur, India. This is an entry-level position perfect for individuals who have completed their 10th grade and are eager to begin their career in the aviation industry.nnThe Airport Ramp Executive will be primarily responsible for ensuring safe and efficient ramp operations. Key responsibilities include:nn- Aircraft Handling: Assist in the arrival and departure of aircraft by coordinating the loading and unloading of luggage and cargo.n- Safety Compliance: Follow safety procedures to ensure a hazard-free environment for staff, passengers, and aircraft.n- Ground Support Coordination: Work with ground support teams to ensure all equipment is operational and available during aircraft operations.n- Communication: Maintain clear communication with the control tower and ground personnel to facilitate smooth operations.n nTo succeed in this role, candidates should have strong communication skills to effectively coordinate with team members and communicate any issues that arise. Attention to detail is crucial for maintaining safety standards and ensuring all tasks are performed correctly. Candidates should also be physically fit and able to work in a fast-paced environment, as the role involves lifting and moving baggage and cargo. Flexibility in work hours may be required, including weekends and holidays, as airport operations run around the clock.
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Airport Ramp Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nAs an Airport Ramp Executive, you will play a vital role in ensuring the smooth operation of airport ramp services. This full-time position is suitable for individuals with a 10th-grade education and offers the opportunity for those with 0 to 1 year of experience to grow in the aviation industry.nnKey Responsibilities:nn1. Aircraft Handling: You will assist with the safe and efficient loading and unloading of baggage and cargo from aircraft, ensuring timely operations.nn2. Ground Support Operations: Your role includes operating ground support equipment, such as tugs and belt loaders, while adhering to all safety protocols.nn3. Communication: You will communicate with the flight crew and ground team to coordinate timely movements, ensuring smooth turnaround of flights.nn4. Safety Checks: Performing regular safety checks on all ramp equipment and reporting any maintenance issues is crucial to maintain a safe working environment.nn5. Team Collaboration: Working closely with your team members, you will contribute to a cooperative atmosphere to ensure every task is completed efficiently.nnRequired Skills and Expectations:nnYou should possess strong communication skills and be able to work well under pressure in a fast-paced environment. Attention to detail is essential, as you will need to follow safety protocols closely. A positive attitude and willingness to learn are important, as you will be part of a dynamic team focused on providing excellent airport services. Your reliability and commitment to teamwork will be key to your success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Hostess Ground Management Ground Operation Ground Handling Staff Air Ticketing Executive Airport Staff Airport Executive Airport Operation Airport Representative Airport Manager Airport Cargo Airport Supervisor Airport Ground Staff Airport Ticketing Customer Handling Executive
We are looking for dedicated individuals to join our team as Ground Staff in Chennai. This is a full-time position that requires a commitment to maintaining high standards of service.Key Responsibilities:- Customer Assistance: You will greet and assist passengers, ensuring they have a pleasant experience at the airport. This could involve guiding them to the right terminals and providing information about flights.- Check-in Support: You will help passengers during the check-in process, including managing baggage and verifying tickets to facilitate smooth boarding.- Baggage Handling: You are expected to handle passenger luggage carefully while ensuring it is loaded and unloaded efficiently, maintaining the airports operational flow.- Safety Compliance: You will follow all safety protocols and guidelines to ensure the safety of passengers and their belongings throughout their time at the airport.- Problem Resolution: In the event of issues or complaints, you will assist in addressing passengers concerns, ensuring they feel heard and valued.Required Skills and Expectations:Candidates should have completed at least 10th grade and have a willingness to learn and adapt. Having 0-6 years of experience may be beneficial, but freshers are also encouraged to apply. Strong communication skills and a friendly demeanor are essential, as you will be interacting with a diverse range of passengers. You should be able to work in a fast-paced environment and remain calm under pressure, demonstrating a team-oriented mindset and a positive attitude toward helping others.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Ground Staff Ground Hostess Ground Management Ground Operation Ground Handling Staff Air Ticketing Executive Airport Staff Airport Executive Airport Operation Airport Representative Airport Manager Airport Cargo Airport Supervisor Airport Ground Staff Airport Ticketing Customer Handling Executive
We are looking for dedicated Ground Staff to join our team in Indore. This full-time position is suitable for candidates with experience ranging from none to six years and requires a minimum educational qualification of a 10th pass.Key Responsibilities:- Customer Assistance: Interact with passengers to help them with check-in procedures and answer queries, ensuring a pleasant travel experience.- Baggage Handling: Safely manage passengers' luggage from check-in to the aircraft, ensuring no damage occurs and that bags are transported efficiently.- Security Checks: Conduct security protocols for passengers and their belongings, maintaining safety standards in compliance with regulations.- Information Dissemination: Provide information on flight schedules, boarding procedures, and airport facilities to assist throughout the airport experience.- Team Collaboration: Work closely with other ground staff and departments to facilitate smooth operations, enhancing overall efficiency and service quality.Required Skills and Expectations:Candidates should possess strong communication skills to effectively engage with passengers. A friendly and professional demeanor is essential for delivering excellent customer service. Being able to work under pressure in a fast-paced environment is important, as tasks may need to be completed quickly and efficiently. Teamwork skills are also crucial, allowing you to collaborate effectively with colleagues. Flexibility in work hours is expected to accommodate the varying flight schedules. The ability to handle physical tasks related to baggage and other responsibilities will be important in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Cargo Air Freight Air Cargo Department Air Cargo Executive Cargo Supervisor Cargo Officer Cargo Handling Cargo Manager Cargo Assistant Cargo Staff Freight Forwarding Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Operations Logistics
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:ChennaiJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 20,000 - 25,000 per month- Experienced: 25,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Visakhapatnam
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVisakhapatnamTirupatiVijayawadaKadapaKurnoolRajahmundryPuttaparthiRaipurJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Ahmedabad
Administrative Executive Admin Executive Admin Support Executive System Support Executive Administration Officer Administration Supervisor Administration Manager Administration Head Admin Ground Staff Air Ticketing Executive Airport Cargo Air Cargo Executive Airport Operation Airport Manager Airport Executive
We are seeking an Airport Administrative Executive to join our team in Ahmedabad. The ideal candidate will be responsible for supporting airport operations and administrative tasks.Key Responsibilities:- Manage Documentation: Assist in handling various airport-related documents, ensuring they are filed accurately and organized for easy access.- Support Daily Operations: Help with the smooth execution of daily airport operations by coordinating with various teams and departments.- Customer Service: Address queries from passengers and airport staff, providing assistance with a friendly and professional approach.- Data Entry: Accurately input and maintain records in online systems, ensuring data integrity and confidentiality.- Communication Coordination: Facilitate communication between departments and teams to enhance operational efficiency and resolve any issues that may arise.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail, enabling them to manage multiple tasks effectively. Good communication skills, both verbal and written, are essential for interacting with staff and customers. A positive attitude and a willingness to learn are crucial, especially for those with limited experience. The role requires a minimum educational qualification of 10th grade. We welcome applicants with 0 to 6 years of experience in administrative roles. Proficiency in basic computer skills is necessary to perform various administrative tasks efficiently. This position is full-time and requires working from the office.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Lucknow
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are seeking an enthusiastic Airport Ramp Executive to join our team in Lucknow. This role is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. A high school diploma is required, and candidates with up to 3 years of experience are welcome to apply.nnKey Responsibilities:nn1. Aircraft Handling: Assist in the safe loading and unloading of baggage and cargo to ensure timely operations. This includes correctly positioning items and following safety protocols.nn2. Ramp Operations: Monitor and manage ramp conditions for incoming and outgoing flights, ensuring that they operate efficiently and safely in accordance with airline procedures.nn3. Team Collaboration: Work closely with ground crew and other airport staff to coordinate efforts that enhance overall operational performance and maintain high service standards.nn4. Safety Compliance: Adhere strictly to safety regulations and procedures to minimize risks on the ramp and protect both personnel and equipment.nn5. Customer Service: Provide excellent service to passengers and personnel, addressing queries and ensuring a professional and friendly atmosphere.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a keen attention to detail. The ability to work in a fast-paced environment is essential, as is the capacity to operate both independently and as part of a team. A proactive approach to problem-solving and a commitment to safety are crucial for success in this role. A passion for aviation and a customer-centric attitude will be highly valued.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Mohali
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
Join our team in Mohali as an Airport Ramp Executive, an essential role that ensures the smooth and efficient operation of airport ground services. This position is suitable for freshers and offers a dynamic work environment.nnKey Responsibilities:n- Manage Ramp Operations: Oversee the aircraft loading and unloading processes, ensuring that baggage and cargo are handled efficiently and safely.n- Coordinate with Ground Crew: Collaborate with ground staff to maintain effective communication regarding flight schedules and operational updates, promoting teamwork and efficiency.n- Conduct Safety Checks: Perform safety inspections of ramp equipment and procedures to guarantee a secure environment for staff and passengers.n- Facilitate Baggage Services: Assist in tracking and managing passenger baggage, ensuring it is delivered timely and accurately to the appropriate destinations.nnRequired Skills and Expectations:nApplicants should possess at least a 12th-grade education and demonstrate strong communication skills to interact effectively with various team members. Attention to detail is crucial to ensure compliance with safety regulations. Candidates should be proactive, able to thrive in a fast-paced environment, and show a commitment to teamwork. Additionally, an understanding of basic aviation operations will be advantageous. The role requires flexibility and readiness to work in shifts to accommodate airport schedules.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Kanpur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
Join our team as an Airport Ticketing Executive in Kanpur. This role is perfect for individuals looking to start their career in the travel industry, offering hands-on experience in ticketing and customer service.nnKey Responsibilities:nn1. Ticket Booking and Issuance: Manage the booking process for flights, ensuring accurate ticket issuance and adherence to guidelines.nn2. Customer Service: Assist passengers with inquiries related to flight schedules, ticketing issues, and travel regulations, providing excellent customer support.nn3. Record Maintenance: Maintain and update records of ticket sales and customer interactions to ensure data accuracy and efficient tracking.nn4. Collaboration: Work closely with other team members and departments to resolve any ticketing or customer-related issues promptly.nn5. Problem Solving: Address and resolve any booking discrepancies or customer complaints effectively, ensuring customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a customer-focused attitude. Attention to detail is crucial for accurate ticket booking and record maintenance. Basic computer skills and proficiency in navigating booking systems are essential. The ideal candidate should be a 12th pass, with a willingness to learn and grow within the aviation industry. A positive attitude and the ability to work in a team environment are highly valued. Experience in a similar role is beneficial but not mandatory, as freshers are also encouraged to apply.
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  • Fresher
  • 5.5 Lac/Yr
  • Raipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Thiruvananthapuram
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: ThiruvananthapuramEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Hyderabad
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: HyderabadEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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Air Cargo Executive Fresher

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Cargo Executive Air Cargo Cargo Supervisor Cargo Manager Cargo Officer Cargo Handling Cargo Assistant Freight Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Operations Ground Staff Airport Operation
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:HyderabadJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 20,000 - 25,000 per month- Experienced: 25,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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Freshers For Ground Staff Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. Passenger Assistance: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. Check-in Procedures: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. Customer Service: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. Coordination: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. Safety and Compliance: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.
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Freshers For Airport Ramp Executive - Ranchi

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an enthusiastic Airport Ramp Executive to join our team in Ranchi. This part-time role is perfect for individuals looking to start their careers in the aviation industry.Key Responsibilities:1. Baggage Handling: You will be responsible for loading and unloading luggage from aircraft safely and efficiently, ensuring no damage occurs during transit.2. Aircraft Marshalling: Directing aircraft on the ground by guiding pilots to parking spots, ensuring safe and smooth operations on the ramp.3. Safety Checks: Conducting regular checks on ground support equipment to ensure they are in good condition and report any issues immediately.4. Communication: Coordinating with ground staff and air traffic control to ensure timely and effective operations, staying alert to updates and changes.5. Documentation: Maintaining accurate records of baggage and cargo handling, as well as any incidents that may occur on the ramp.Required Skills and Expectations:Candidates should have completed their 12th grade and ideally possess a keen interest in aviation. Strong communication skills are essential, as is the ability to work in a fast-paced environment. Attention to detail and a commitment to safety are crucial for this role. We welcome individuals with 0-1 years of experience; training will be provided to help you succeed. Adhering to schedules and being a team player will help you thrive in this position.
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Hiring For 12th Pass Freshers - Airport Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Ranchi
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Aviation
We are looking for an enthusiastic Airport Executive to join our team in Ranchi, India. This entry-level position is ideal for individuals eager to kick-start their career in the aviation industry.As an Airport Executive, you will play a key role in ensuring smooth operations at the airport. Your main responsibilities will include assisting passengers with check-in procedures and baggage handling, providing accurate information about flight schedules, and ensuring that safety protocols are followed. You will also help resolve passenger queries and complaints, ensuring a positive travel experience.To succeed in this role, you should possess excellent communication skills to interact with passengers and team members effectively. You should be detail-oriented to ensure all processes are followed meticulously. A strong customer service mindset is essential, as you will be the first point of contact for travelers seeking assistance. Additionally, being a team player will help you work harmoniously with other airport staff to deliver exceptional service.Candidates should have completed at least the 12th grade and have a passion for the aviation industry. Previous experience is not required, as training will be provided. We are looking for individuals who are proactive, adaptable, and willing to learn in a fast-paced environment. A keen interest in aviation and commitment to customer satisfaction will set you apart in this rewarding role.
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