Air Ticketing Executive Job Vacancies in Delhi NCR

As an Airport Ticketing Staff member in Gurgaon, India, you will assist travelers by processing ticket bookings and ensuring their journey begins smoothly. This role welcomes individuals with 0 to 2 years of experience who have completed their 12th grade.Key Responsibilities:1. **Ticket Booking and Issuance**: You will handle ticket sales, process payments, and issue boarding passes, ensuring accuracy in every transaction to enhance customer satisfaction.2. **Customer Service**: You will engage with passengers both at the counter and via phone or email, addressing their queries and providing assistance with itinerary changes or cancellations whenever necessary.3. **Flight Updates**: Keeping passengers informed, you will provide real-time updates on flight schedules, delays, and cancellations, ensuring they are aware of any changes affecting their travel plans.4. **Collaboration with Airlines**: You will work closely with airline representatives to resolve any issues related to tickets or baggage, maintaining smooth communication for efficient operations.5. **Handling Documentation**: Responsible for managing required travel documents, you will ensure all paperwork is processed properly, adhering to aviation regulations and company policies.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact positively with customers. Attention to detail is crucial for handling ticketing accurately. The ability to work in a fast-paced environment and manage multiple tasks simultaneously is essential. Basic computer skills are necessary to navigate booking systems effectively. A willingness to learn and adapt to new procedures is equally important for success in this role.

As an Airport Ticketing Staff member, your main role will be to assist travelers with ticket purchases and provide excellent customer service at the airport. You will work directly with passengers in a busy environment, ensuring smooth check-in processes and accurate ticketing.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and flight schedules.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and their baggage is properly tagged.- **Customer support:** Answer questions from travelers regarding flight details, baggage policies, and travel regulations effectively.- **Problem Resolution:** Address any issues or complaints from passengers, working to resolve them quickly and professionally.- **Record Keeping:** Maintain accurate records of ticket sales and passenger information to ensure smooth operations and compliance with airline regulations.**Required Skills and Expectations:**A successful candidate will have excellent communication skills to interact positively with customers. Attention to detail is essential for managing ticketing tasks and ensuring accuracy. You should be comfortable working in a fast-paced environment and able to handle pressure. Basic computer skills are necessary for operating ticketing software and managing bookings. A friendly, approachable demeanor will help create a welcoming atmosphere for passengers. Prior experience is not mandatory, making this a great entry-level opportunity for those interested in the aviation industry.

As an Airport Ticketing Executive, you will join a dynamic environment at the airport, assisting passengers with their travel plans and ticketing needs. Your attention to detail and excellent customer service will be key to ensuring a smooth experience for all travelers.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking flights, ensuring they receive the best options for their travel needs.- **Customer Service:** Provide information about flight schedules, baggage policies, and other travel-related inquiries, maintaining a friendly and professional demeanor.- **Check-In Assistance:** Guide passengers through the check-in process, helping them with necessary procedures and documentation.- **Issue Resolution:** Handle any ticketing issues or passenger complaints effectively, ensuring a prompt and satisfactory resolution.- **Cash Handling:** Process payments for tickets and manage cash transactions accurately, adhering to company protocols.- **System Updates:** Maintain and update flight information in the computer system to keep all data current and correct.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills are necessary for interacting with passengers and addressing their queries clearly and politely.- **Detail Orientation:** Ability to pay attention to detail is crucial for accurately processing bookings and handling passenger information.- **Time Management:** Efficiently manage time to handle multiple tasks simultaneously during busy periods.- **Adaptability:** Be flexible and able to work under pressure in a fast-paced airport environment.- **Team Player:** Collaborate effectively with colleagues to ensure a seamless travel experience for passengers, demonstrating teamwork and support.

We are looking for an Airport Supervisor to oversee operations at the airport. This role is essential for ensuring a smooth and safe travel experience for passengers. **Key Responsibilities:**- **Supervise Staff:** Manage and guide airport staff to ensure they perform their duties effectively and efficiently, helping to create a positive work environment.- **Monitor Operations:** Oversee the daily activities at the airport, including check-in, boarding, and baggage handling to ensure everything runs smoothly and on time.- **Customer Service:** Address passenger inquiries and resolve complaints professionally, ensuring that travelers have a pleasant experience.- **Safety Compliance:** Ensure all operations meet safety regulations and airport policies, promoting a secure environment for both staff and passengers.- **Coordination with Departments:** Collaborate with various airport departments and airlines to coordinate schedules and services, ensuring seamless operations.- **Reporting:** Maintain records and prepare reports on daily operations, staff performance, and any issues encountered, which helps in making informed decisions.The ideal candidate should possess strong leadership and communication skills, along with a basic understanding of airport operations. A high school diploma is required, and previous experience in customer service or airport roles is a plus, though not mandatory. Candidates should be detail-oriented, able to work in a fast-paced environment, and demonstrate a commitment to providing excellent customer support. A proactive attitude and the ability to solve problems quickly will greatly contribute to success in this role.

Key Responsibilities:1. Respond to customer inquiries: Answer customer queries and provide support regarding ticket purchases, cancellations, and other related issues.2. Resolve customer complaints: Address and resolve customer complaints in a timely and professional manner to ensure customer satisfaction.3. Process ticket orders: Assist customers in booking tickets, processing payments, and issuing tickets for events or travel.4. Coordinate with internal teams: Collaborate with other departments to ensure smooth ticketing operations and resolve complex customer issues.5. Maintain accurate records: Keep detailed records of customer interactions, transactions, and issues for future reference and analysis.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and internal teams, both verbally and in writing.2. Customer service orientation: A focus on providing excellent customer service and resolving customer issues with empathy and professionalism.3. Attention to detail: Ability to accurately process and record ticket orders, payments, and customer information.4. Problem-solving skills: Capable of analyzing customer concerns and finding effective solutions to meet their needs.5. Ability to work under pressure: Ability to handle high volumes of customer inquiries and resolve issues promptly in a fast-paced environment.

Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per monthWork Environment:Airports (domestic & international terminals)Rotational shifts (day/night)High-pressure and fast-paced environment

Job Title: Ticket Support ExecutiveCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Ticket Support Executives for IGI Airport, New Delhi. This role is ideal for freshers who want to start their career in the aviation and ticketing sector.Key Responsibilities:Assist passengers with ticket booking and reservationsHandle ticket cancellations, rescheduling, and modificationsProvide fare details and travel information to customersManage customer queries related to tickets and flightsEnsure accurate data entry and maintain recordsCoordinate with airlines and internal teamsRequired Skills:Good communication skillsBasic computer knowledgeCustomer handling and problem-solving skillsAttention to detailPositive attitude and willingness to learnInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027contact person : 7982271981

We are looking for a dedicated Airport Executive to join our team in Delhi. This entry-level position is perfect for candidates who have recently completed their 12th grade and are eager to start a career in the aviation industry. As an Airport Executive, you will play a key role in ensuring a smooth experience for passengers at the airport. Key Responsibilities:1. **Passenger Assistance**: You will greet passengers, help them with check-in procedures, and answer any questions they may have to ensure a pleasant travel experience.2. **Baggage Handling**: You will assist in managing baggage claims and lost items, ensuring that all procedures are followed for a quick resolution.3. **Ticketing Support**: You will help passengers with ticket confirmations and changes, guiding them through the various options available.4. **Safety Compliance**: You will be responsible for following safety protocols and responding to any emergencies or incidents, keeping both passengers and staff safe.5. **Team Collaboration**: You will work with other airport staff to facilitate smooth operations, ensuring effective communication across teams.Required Skills and Expectations:We are looking for candidates who have good communication skills to interact positively with passengers and team members. A professional attitude, a willingness to learn, and the ability to handle stressful situations calmly are vital. Basic computer skills are also required to manage electronic systems and assist with ticketing.

- Assisting passengers: Help passengers with check-in, baggage, boarding, and any other inquiries they may have before their flight.- Ensuring safety regulations are followed: Monitor passengers during boarding and deplaning to ensure they follow all safety procedures and regulations.- Communicating with flight crew: Coordinate with the flight crew to ensure a smooth boarding process and address any passenger or flight-related issues.- Handling baggage: Assist with loading and unloading luggage onto the aircraft and ensure it is securely stored.- Providing customer service: Respond to passenger inquiries, resolve complaints, and assist with any issues that may arise during travel.Required skills and expectations:- Excellent communication skills to effectively assist passengers and communicate with the flight crew.- Ability to handle stressful situations and provide excellent customer service under pressure.- Strong attention to detail to ensure safety regulations are followed and baggage is handled properly.- Basic computer skills to assist passengers with check-in and boarding processes.- Ability to work well in a team environment and follow instructions from supervisors.

As an Airport Executive in Delhi, you will be responsible for assisting passengers with their travel needs, handling check-ins, and providing excellent customer service. You will also be tasked with managing luggage, coordinating with airlines, and ensuring the smooth operation of day-to-day airport activities. Key responsibilities include greeting and directing passengers, checking tickets and baggage, ensuring compliance with security regulations, and resolving customer inquiries or issues. As a fresh graduate, you will receive on-the-job training to familiarize yourself with airport procedures and protocols.To excel in this role, you must possess excellent communication and interpersonal skills, a keen eye for detail, and the ability to work well under pressure in a fast-paced environment. Additionally, you should be able to work well in a team, be flexible with working hours, and have a professional and friendly demeanor when interacting with passengers. A high school diploma or equivalent is required for this entry-level position.

Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry

Job Title: Air Ticketing Staff (Fresher)Company Name: Skytech AviationJob Location: Indira Gandhi International Airport (IGI Airport), DelhiJob Type: Full-TimeJob Description:Skytech Aviation is hiring Air Ticketing Staff (Freshers Only) for IGI Airport, Delhi. Male and female candidates who want to start their career in the aviation and airline ticketing sector are welcome to apply.Eligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers with flight ticket booking and reservationsProviding information about flight schedules and faresHandling ticket cancellations and rescheduling requestsAssisting passengers with travel documentationMaintaining customer records and ensuring smooth ticketing servicesSkills Required:Good communication skillsBasic computer knowledgePolite and professional behaviorBasic knowledge of Hindi and EnglishBenefits:Attractive Salary PackageProfessional TrainingOpportunity to work at IGI Airport, DelhiCareer growth opportunities in the aviation industry Contact person : 8595107620

Job Title: Airport Ground Staff (Fresher)Company Name: Skytech AviationInterview Location : Delhi Rajouri Garden Job Type: Full-TimeJob Description:Skytech Aviation is hiring Airport Ground Staff (Freshers Only) for the aviation sector. Male and female candidates who are passionate about working in the airline and airport industry are welcome to apply.Job Location: Indira Gandhi International Airport (IGI Airport), DelhiEligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers during check-in and boardingProviding customer support at airport countersHelping passengers with baggage and documentationCoordinating with airline staff for smooth passenger servicesEnsuring a comfortable travel experience for passengersSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of English and HindiBenefits:Attractive SalaryProfessional TrainingCareer opportunities in the aviation industryContact Number: 7982271981

Job Title: Airport Ground Staff (Fresher)Company Name: Skytech AviationJob Type: Full-TimeJob Description:Skytech Aviation is hiring Airport Ground Staff (Freshers Only) for the aviation sector. Male and female candidates who are passionate about working in the airline and airport industry are welcome to apply.Job Location: Indira Gandhi International Airport (IGI Airport), DelhiEligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers during check-in and boardingProviding customer support at airport countersHelping passengers with baggage and documentationCoordinating with airline staff for smooth passenger servicesEnsuring a comfortable travel experience for passengersSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of English and HindiBenefits:Attractive SalaryProfessional TrainingCareer opportunities in the aviation industryContact Number: 7838379094

We are looking for an Airport Operations Executive in Noida, India. This full-time position is ideal for individuals with 0 to 5 years of experience. The role involves various tasks to ensure smooth airport operations while maintaining high standards of customer service.Key Responsibilities:- **Coordination and Communication:** You will work closely with airlines, ground staff, and other stakeholders to ensure efficient operations. Good communication skills are essential to manage workflows smoothly.- **Customer Assistance:** Assisting passengers with queries and providing support during check-in and boarding. You should be friendly and approachable to enhance the customer experience.- **Safety and Security Checks:** You will be responsible for monitoring security protocols and safety measures throughout the airport. Attention to detail is crucial to maintain a secure environment.- **Managing Documentation:** Handling essential paperwork related to flight schedules and passenger details. Organizational skills will help you effectively manage documents and reports.Required Skills and Expectations:Candidates should possess a minimum of 10th-grade education and should be able to work effectively in a team. Strong communication skills, both verbal and written, are necessary for clear communication with passengers and colleagues. Adaptability and problem-solving skills are vital, as you may face unexpected challenges in a fast-paced environment. A proactive attitude and a commitment to providing excellent service will contribute to your success in this role.

We are looking for an Airline Manager to oversee daily operations at our Delhi office. This role is ideal for individuals with up to five years of experience and a minimum education of 10th pass. The successful candidate will play a key role in ensuring smooth airline operations and excellent customer service.Key Responsibilities:1. **Team Supervision**: Oversee staff in various departments, ensuring that everyone performs their tasks effectively and maintains high standards of service.2. **Operational Management**: Coordinate daily flight schedules, monitor passenger check-ins, and manage boarding processes to ensure timely departures.3. **Customer Service Excellence**: Address passenger inquiries, resolve complaints, and ensure that all customers have a positive travel experience.4. **Safety Compliance**: Ensure that all airline operations meet safety regulations and company policies, promoting a culture of safety among staff.5. **Financial Oversight**: Assist in budgeting and monitoring operational costs, focusing on maximizing efficiency and profitability.Required Skills and Expectations:Candidates should have excellent communication skills, as they will interact with team members and customers regularly. Organizational skills are essential for managing schedules and operations efficiently. Basic computer skills are necessary for managing booking systems and communication tools. A proactive attitude, attention to detail, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility to adapt to changing situations and commitment to teamwork will help ensure the airport

As a Ground Staff Supervisor in Delhi, you will oversee daily operations of ground staff, ensuring efficient service and smooth airport functioning. This full-time role is suited for individuals with a minimum of 10th-grade education, with 0 to 5 years of experience.Key Responsibilities:1. **Supervise Ground Staff**: Ensure all ground staff members are well-trained and performing their duties effectively. Provide guidance and support to enhance team performance.2. **Manage Daily Operations**: Oversee the daily activities at the airport, including check-in, baggage handling, and customer service. Ensure all procedures are followed for safety and efficiency.3. **Customer Interaction**: Address passenger inquiries and resolve any issues or complaints during their travel experience. Maintain high standards of customer service at all times.4. **Coordinate with Other Departments**: Work closely with other airport departments such as security and maintenance to ensure smooth operations. Communication is key to prevent any disruptions.5. **Monitor Performance**: Regularly assess staff performance and provide constructive feedback. Recognize and reward excellence while identifying areas for improvement.Required Skills and Expectations:Candidates should have a strong understanding of customer service principles and be able to communicate effectively. A proactive attitude and problem-solving skills are essential to address challenges promptly. Being able to work in a fast-paced environment and manage time efficiently is crucial for success in this role. Flexibility in working hours and readiness to work on weekends or holidays is expected.

We are looking for dedicated Airport Ticketing Staff to join our team in Delhi. This role is perfect for individuals with 0 to 2 years of experience and a 12th-grade education, eager to provide excellent customer service in a busy airport environment.Key Responsibilities:- **Ticket Sales and Reservations**: Assist customers in purchasing tickets and making travel arrangements. You will need to understand various travel options and provide the best solutions to meet their needs.- **Check-In Assistance**: Guide passengers through the check-in process, ensuring they have the necessary documents ready. This includes verifying their identification and travel details to ensure a smooth boarding experience.- **Customer Support**: Address passenger inquiries, complaints, and requests with a friendly and professional attitude. Your ability to listen and effectively communicate will be crucial in resolving issues.- **Coordinating with Airlines**: Collaborate with airline representatives to confirm flight schedules and availability. Staying updated on flight changes will help you assist customers more efficiently.Required Skills and Expectations:The ideal candidate will have strong communication skills and a friendly demeanor to interact positively with customers. Attention to detail is essential when handling tickets and passenger information. Basic computer skills are required to manage ticketing systems and check-in procedures. A willingness to learn and adapt in a fast-paced environment is crucial for success in this role.

We are seeking enthusiastic and dedicated Airlines Cabin Crew members to join our team in Delhi, India. This role is perfect for individuals looking to kickstart their careers in the aviation industry, with a minimum requirement of a 12th-grade education. Key Responsibilities:1. **Ensuring Passenger Safety**: You will conduct safety checks, demonstrate the use of safety equipment, and assist passengers during emergencies to ensure their safety throughout the flight.2. **Providing Excellent Customer Service**: Your role includes welcoming passengers, answering questions, and addressing their needs to ensure a comfortable and pleasant flying experience.3. **Serving Food and Beverages**: You will be responsible for serving meals and refreshments to passengers, maintaining hygiene standards, and addressing any dietary restrictions.4. **Managing Cabin Environment**: You will monitor the cabin for cleanliness, ensure that all items are properly stowed, and handle any passenger requests efficiently.5. **Team Collaboration**: Working with other crew members is essential to maintain smooth operations, enhance team performance, and ensure the safety and satisfaction of passengers.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with a diverse range of passengers. A positive attitude, adaptability, and the ability to work under pressure are crucial. The role requires a professional appearance, attention to detail, and the capacity to collaborate closely with colleagues while delivering top-notch service. Previous experience in customer service is an advantage but not required.

We are looking for dedicated Airport Staff to join our team in Gurgaon, India. This entry-level position is perfect for individuals eager to start their career in the aviation industry.Key Responsibilities:- **Customer Service**: Assist passengers with check-in processes, provide flight information, and answer queries to ensure a pleasant travel experience.- **Baggage Handling**: Safeguard and manage passenger luggage, ensuring it is properly tagged and loaded onto flights.- **Security Checks**: Conduct security procedures for passengers and luggage in compliance with airport regulations to maintain safety.- **Coordination**: Work closely with airline personnel and other staff members to facilitate smooth boarding and deplaning processes.- **Emergency Response**: Be prepared to assist in emergency situations by following protocols to ensure the safety of passengers and staff.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education, with a positive attitude towards teamwork and customer service. Strong communication skills are important for interacting with passengers and colleagues alike. A basic understanding of safety protocols and the ability to work in a fast-paced environment are essential. Applicants should be flexible with working hours, including weekends and holidays. Previous experience in customer service may be an advantage, but it is not necessary as we will provide training to the right candidates.

We are looking for enthusiastic and dedicated Airlines Cabin Crew members in Delhi, India. This full-time role is perfect for recent graduates who have a passion for travel and excellent customer service.Key Responsibilities:- **Passenger Assistance**: Ensure the safety and comfort of passengers during flights. This includes helping them find their seats and providing information about the flight.- **Safety Procedures**: Conduct safety briefings and demonstrate safety equipment usage. Knowledge of safety protocols is crucial to ensure passengers are safe throughout the flight.- **Service Excellence**: Offer food, beverages, and other services to passengers. Cabin crew should be attentive to passenger needs and respond promptly to requests.- **Conflict Resolution**: Address any passenger issues or complaints professionally and calmly. Strong problem-solving skills are essential to maintain a pleasant atmosphere on the flight.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education and be female. This role requires excellent communication skills in English and Hindi, as well as a friendly demeanor. Cabin crew members should be presentable, physically fit, and able to work in a dynamic environment. A positive attitude and the ability to work as part of a team are essential. Flexibility with work hours, including weekends and holidays, is expected due to the nature of the airline industry. No prior experience is necessary, making this a great opportunity for newcomers to the field.

Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of airline passengers during flights. You will also be responsible for delivering excellent customer service, handling in-flight emergencies, and providing information and assistance to passengers as needed. In addition, you will be expected to adhere to all airline policies and procedures, as well as maintain a professional and friendly demeanor at all times.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers