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Airport Manager Jobs

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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Shillong
Airport Supervisor Good Communication Skills Staff Management Passenger Support Ground Operation Airline Customer Service Airline Operations Airport Operation Aviation Problem Solving Customer Manager Ground Manager
As an Airport Supervisor in Shillong, India, you will oversee daily airport operations, ensuring a safe and efficient environment for passengers and staff. This full-time position is suitable for candidates with little to no prior experience, as long as they have completed their 12th grade education.nnKey Responsibilities:nn1. Supervise Operations: Oversee all airport activities, including check-in, baggage handling, and boarding processes to ensure they run smoothly and efficiently.nn2. Manage Staff: Lead and coordinate the work of airport personnel, ensuring they perform their duties effectively and provide excellent customer service.nn3. Ensure Safety Compliance: Monitor compliance with airport safety regulations and standards to maintain a safe environment for passengers and staff.nn4. Address Passenger Concerns: Assist passengers with inquiries and concerns, helping to resolve any issues to enhance their travel experience.nn5. Reporting: Prepare daily reports on operational activities and incidents, ensuring that management is informed of any important issues or suggestions for improvement.nnRequired Skills and Expectations:nnCandidates should have basic communication and leadership skills, with the ability to work well under pressure in a fast-paced environment. Strong problem-solving skills and a focus on customer service are essential. Being a team player and having a proactive attitude towards ensuring safety and operational efficiency is also crucial for success in this role.
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  • 2 - 8 yrs
  • 4.5 Lac/Yr
  • Warangal
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are seeking an Airport Supervisor in Warangal, India, who will manage daily operations and ensure a smooth airport experience for passengers and staff. The ideal candidate will have 2 to 8 years of experience and at least a 10th-grade education.nnKey responsibilities include:nn1. Staff Management: Oversee airport staff, allocate tasks, and ensure efficient performance to maintain high service standards.nn2. Operational Coordination: Coordinate daily operations, including monitoring flight schedules, baggage handling, and security procedures, ensuring compliance with safety regulations.nn3. Passenger Assistance: Address passenger inquiries and resolve issues promptly, providing exceptional customer service to enhance the travel experience.nn4. Problem Solving: Proactively identify and resolve operational problems, working collaboratively with different teams to ensure a seamless functioning of airport services.nnRequired skills and expectations include:nn- Strong communication skills to effectively interact with staff, passengers, and airport authorities.n- Leadership abilities to manage a team, inspire colleagues, and maintain a positive work environment.n- Organizational skills to handle multiple tasks and prioritize responsibilities in a fast-paced setting.n- A basic understanding of airport operations and regulations to ensure compliance with all relevant policies.n- Flexibility to work varying hours, as airport operations require supervision at all times. nnWe look for a dedicated individual who is committed to providing outstanding service and ensuring the airport runs smoothly.
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Airport Manager Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Dehradun
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Ticketing Airport Ticketing Air Freight Air Traffic Control Air Cargo Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Ramp Air Ticketing Reservation Good Communication Personality Development
We are seeking a dedicated Airport Manager to oversee the daily operations of our airport in Dehradun, India. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education. nnKey Responsibilities: n- Operational Management: Ensure that all airport operations run smoothly, coordinating with various departments to maintain efficiency. n- Staff Coordination: Supervise airport staff, providing guidance and direction to ensure high-quality service. n- Safety Compliance: Monitor and enforce safety regulations and security protocols to guarantee a safe environment for passengers and staff. n- Customer Service: Address passenger inquiries and resolve any issues to enhance traveler experiences at the airport.nnRequired Skills and Expectations: nThe ideal candidate must possess strong leadership skills and the ability to work collaboratively with various teams. Attention to detail is crucial for ensuring compliance with airport regulations and safety standards. Excellent communication skills are necessary to effectively interact with staff and passengers. The candidate should demonstrate problem-solving abilities to handle unexpected situations tactfully. A positive attitude and commitment to providing outstanding service are essential for success in this role. The position is a full-time opportunity based in the office, where the candidate will engage directly with airport operations and staff.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Jaipur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo
Join our team as an Airport Supervisor in Jaipur. This role is ideal for individuals who are organized and enjoy working in a dynamic environment, ensuring smooth operations at the airport.nnKey Responsibilities:nn- Oversee daily airport operations: Monitor the functioning of airport services, including customer service, baggage handling, and security to ensure efficiency and safety.n n- Coordinate with various departments: Collaborate with airlines, security, and ground staff to optimize passenger flow and resolve any issues that arise.n n- Train and manage staff: Provide guidance and training to team members to maintain high standards of service and compliance with regulations.n n- Ensure safety and security: Implement safety protocols and procedures, ensuring that all operations adhere to local and international standards.nn- Handle passenger inquiries: Address passengers' questions and concerns, providing assistance and information to enhance their travel experience.nnRequired Skills and Expectations:nnCandidates should have at least a 10th-grade education and possess strong communication and interpersonal skills. The ideal applicant should be organized, able to multitask, and work well under pressure. Experience in the airport or customer service industry is a plus but is not mandatory. A commitment to safety, attention to detail, and a proactive approach to problem-solving are essential for success in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Madurai
Ground Staff Ground Management Ground Operation Ground Handling Staff Airport Staff Airport Representative Airport Manager Airport Executive Airport Cargo Airport Supervisor Air Ticketing Executive Ticket Checking Staff Ticket Support Executive Passport Checking Officer Cabin Crew Air Cargo Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Samastipur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Ground Staff member in Samastipur, Bihar. This full-time role is ideal for individuals eager to begin their career in the aviation industry.nnKey Responsibilities:n1. Passenger Assistance: You will greet and assist passengers during boarding and disembarking, ensuring a smooth travel experience.n2. Check-in Support: Help with the check-in process, including baggage checks and issuing boarding passes, to ensure efficient operations.n3. Coordination with Airlines: Work closely with airline representatives to relay flight information and update passengers on any changes, enhancing communication and service.n4. Baggage Handling: Safely manage luggage and cargo, ensuring it is loaded and unloaded properly to prevent damage and ensure timely delivery.n5. Safety and Security: Follow all safety protocols and guidelines to maintain a secure airport environment for both passengers and staff.nnRequired Skills and Expectations:nCandidates should have completed at least the 10th grade and be able to communicate effectively. A friendly demeanor and strong customer service skills are essential, as you will interact with diverse passengers. Being a quick learner and able to adapt to fast-paced work environments will be important for success in this role. No prior experience is necessary, making this an excellent opportunity for those starting their careers. Ensure punctuality and reliability as you contribute to a positive airport experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Raipur
Airport Operation Hospitality Ground Staff Activities Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airline Operations Aviation Airport Cargo Ground Management Ground Operation
Join our team as Airport Ground Staff in Raipur, Chhattisgarh! We are looking for dedicated individuals to support airport operations and ensure a smooth experience for travelers. This is a full-time position ideal for those starting their careers.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers and provide information about flight schedules, boarding gates, and luggage. Offer assistance to ensure a positive travel experience.nn2. Baggage Handling: Safely manage the loading and unloading of baggage. Ensure that luggage is correctly tagged and delivered to the appropriate destinations.nn3. Check-in Support: Assist passengers during the check-in process. Help them with ticketing and ensure they have the necessary documents for their journey.nn4. Safety and Security: Conduct safety checks in the baggage area and around the aircraft. Follow security protocols to ensure a safe environment for all passengers.nn5. Collaboration with Team: Work closely with other ground staff, airline personnel, and airport authorities. Maintain effective communication to ensure smooth operations.nnRequired Skills and Expectations:nnCandidates should have completed their 10th grade and possess strong communication skills. A customer-friendly attitude is essential to assist passengers effectively. Attention to detail and the ability to work in a fast-paced environment are important. Willingness to learn and adapt, along with a commitment to safety and teamwork, are key to succeeding in this role. Previous experience is not necessary, making this an excellent opportunity for freshers.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Prayagraj
Customer Care Back Office Processing MS Office Word Basic Computers Computer Operations Basic Computer Skills Data Entry Airport Operation Airport Staff Airline Customer Service Ground Staff Ground Operation Operation Manager Security Guard Cargo Staff Ticket Checking Staff
We are seeking a dedicated Back Office Executive to join our team in Prayagraj. This is a full-time position ideal for candidates with 0 to 1 year of experience. The role involves supporting daily operations by performing essential administrative tasks within the office environment.Key Responsibilities:1. Data Entry: Accurately input and maintain data in the company's database to ensure timely and precise information retrieval.2. Documentation: Manage, organize, and file documents, ensuring easy access and compliance with company guidelines.3. Communication: Assist in internal and external communication by responding to queries, forwarding messages, and facilitating effective workflows.4. Record Keeping: Maintain accurate records of transactions, communications, and interactions to ensure accountability and traceability.5. Support Services: Provide general administrative support to various teams, helping with reports, scheduling, and office supplies management.Required Skills and Expectations:Candidates must have completed their 12th grade and be eager to learn. Strong attention to detail is essential for maintaining accurate records and data. Proficiency in basic computer applications is required. Good communication skills will help in effectively coordinating with colleagues. A positive attitude and a willingness to face challenges will be key to thriving in this role. Being organized and capable of multitasking will ensure the smooth operation of day-to-day activities in the office.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Airport Staff Airport Operations Executive Airport Manager Airport Representative Receptionist Customer Service Executive Customer Support Passport Checking Executive Passport Checking Officer
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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Freshers For Ground Staff - Ahmedabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Airport Job Air Ticketing Executive Ground Hostess Ground Operations Staff Passport Checking Staff Customer Support Officer Airport Staff Airport Cargo Airport Management Officer Airport Representative Airport Manager
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nashik
Airport Ground Staff Ground Operation Data Entry Operator Ticketing Executive Man Management Ground Management
We are urgently seeking ground staff to join our team in Nashik. This is a full-time office role suitable for freshers or those with up to two years of experience. Key responsibilities include air ticketing, providing essential support to cabin crew, and assisting in various operational tasks. Staff will be expected to engage with customers directly, ensuring satisfaction and efficient service.Candidates are expected to have completed at least the 10th grade. Strong communication skills and a professional demeanor are essential for interacting with both colleagues and customers. The role requires individuals who are attentive to detail and can work well under pressure. A positive attitude and willingness to learn are key qualities we look for in potential team members.Working hours are from 10 AM to 6 PM, and while the position is primarily based in the office, team members may occasionally be required to engage in field duties. The company encourages punctuality and a commitment to timely attendance.This role offers the chance to grow within the airline industry, developing skills that are essential for future career opportunities. We welcome applications from motivated individuals ready to contribute to a dynamic work environment.
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  • 0 - 1 yrs
  • 250000/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Aviation Security Interpersonal Skills Ground Management
Airport Operations and Passenger Services At the Airport, Before and After Passengers Board the Aircraft.Common Responsibilities Include:Passenger Check-in and Issuing Boarding PassesBaggage Handling and CoordinationAssisting Passengers At Boarding GatesHandling Flight Arrivals and DeparturesCustomer Service and Resolving Passenger QueriesCoordinating with Airline, Security, and Airport TeamsAssisting Elderly Passengers, Children, or Passengers Requiring Special AssistanceManaging Documentation and Flight-related InformationSupporting Smooth Turnaround Operations of AircraftTypical Job TitlesAirport Ground StaffCustomer Service ExecutiveAirport Operations ExecutiveCheck-in ExecutiveBoarding Gate ExecutiveBaggage Services ExecutivePassenger Service Agent
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Amritsar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Amritsar. This role is ideal for individuals who enjoy working in a dynamic environment and who are eager to contribute to an outstanding travel experience for passengers.nnKey Responsibilities:nn1. Check-in Assistance: Assist passengers with the check-in process, ensuring they receive their boarding passes and baggage tags efficiently and accurately.n n2. Baggage Handling: Manage baggage services, including loading and unloading luggage, ensuring that all bags are handled with care and delivered to the correct destinations.nn3. Customer Service: Provide information and support to passengers regarding flights, schedules, and airport services, addressing any questions or concerns they may have.nn4. Security Compliance: Follow airport security protocols, assisting with the screening of passengers and luggage to ensure safety regulations are adhered to.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a positive attitude with a strong willingness to learn. Good communication skills in English and local languages are essential for interacting with passengers and colleagues. Attention to detail is crucial for ensuring a smooth check-in and baggage handling process. Being able to work in a fast-paced environment and handle multiple tasks simultaneously is important for success in this role. A commitment to excellent customer service will help create a pleasant experience for all travelers.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Surat
Data Entry Operator Back Office Executive Passport Checking Ground Management Airport Ground Staff Man Management Ticketing Executive
We are urgently hiring ground staff in Surat for full-time positions. This role is ideal for those who are passionate about the airline industry and want to start a career in air-tickets and cabin crew services.Key Responsibilities:You will assist in air ticketing procedures, ensuring accurate information is provided to customers. You will also support cabin crew members in various tasks, contributing to a smooth flight experience for passengers. Regular engagement with customers will be required, so strong communication skills are essential.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess a willingness to learn. We welcome freshers and those with up to two years of experience in relevant roles. Strong interpersonal skills and a customer-oriented mindset are vital as you will frequently interact with passengers and airline personnel. Having a valid identification document is necessary for the role.Working Schedule:The work hours are from 10 AM to 6 PM, and candidates should be willing to work from the office in Surat.This role presents a valuable opportunity for individuals looking to gain experience and grow within the airline industry. This position is suited for those residing in or willing to relocate to Surat.
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Fresher hiring for Airport Operations Executive

Indigo Visa & Immigration Services

  • Fresher
  • 100.0 Lac/Yr
  • Australia
Airport Ground Staff Ground Staff Airport Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Ticketing Staff Ground Staff Supervisor Baggage Handler Cargo Handler Baggage Service Agent Baggage Service Executive Dispatcher Flight Engineer Flight Supervisor Flight Steward Flight Operator
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations and customer satisfaction. Your responsibilities will include the following:- Customer Service: Assist passengers with inquiries, provide information about flights and airport services, and ensure a pleasant travel experience.- Check-in Assistance: Support the check-in process by guiding passengers, checking their documents, and ensuring they are at the correct boarding gate.- Baggage Handling: Ensure the safe and timely handling of passenger luggage, including loading and unloading, to maintain a smooth flow of operations.- Coordination with Staff: Work closely with various airport teams, including security, boarding, and ground staff, to facilitate efficient operations and address any issues that arise.- Emergency Response: Stay informed about safety protocols and procedures, and assist in emergency situations to ensure passenger safety and well-being.- Reporting Issues: Identify any operational problems, report them to the appropriate authorities, and work on solutions to prevent recurrence.To succeed in this role, you should be detail-oriented and possess excellent communication skills. A friendly demeanor and the ability to remain calm under pressure are essential. Freshers are welcomed, so a positive attitude and willingness to learn are key. You should also have basic computer skills and a good understanding of English to communicate effectively with both staff and passengers. Being adaptable and teamwork-oriented will help you thrive in this fast-paced environment.
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  • Fresher
  • 5.5 Lac/Yr
  • Raipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Bhopal
Good Communication Customer Management Boarding Pass
As a Boarding Pass Executive, you will play a crucial role in ensuring smooth airport operations for passengers. Your main duties will include:- Check-in Support: Assist passengers during the check-in process by confirming flight details and issuing boarding passes, helping ensure a seamless start to their journey.- Passenger Queries: Address any questions or concerns passengers may have about their flights, baggage, or travel procedures, providing clear and accurate information.- Coordination with Ground Staff: Work closely with the ground staff to finalize boarding times and ensure that all procedures are followed, fostering effective teamwork.- Document Verification: Review passenger documents like ID and ticket information to ensure compliance with airport regulations, ensuring a secure boarding process.- Handling Special Cases: Assist in managing unique situations, such as missing flights or lost baggage, demonstrating empathy and professionalism in stressful situations.To succeed in this role, you should possess strong communication skills to interact effectively with passengers and team members. Attention to detail is important for verifying documents and ensuring all information is accurate. You should be able to work in a fast-paced environment, remain calm under pressure, and provide excellent customer service. A positive attitude and willingness to learn will help you thrive, especially since this position welcomes candidates with 0-6 years of experience and a minimum of a 10th-grade education.
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Airline Operations Aviation Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Ground Staff Activities Hospitality Airport Operation Ground Operation Airport Cargo Ground Management
We are seeking dedicated Airport Ground Staff to join our team in New Zealand. The ideal candidate will have 4 to 10 years of experience and a relevant educational background in fields like Business Administration, Hotel Management, or similar areas.Key Responsibilities:- Passenger Assistance: Provide timely help to passengers, including check-in, boarding, and addressing their inquiries. This ensures a smooth travel experience for everyone.- Baggage Handling: Manage the loading and unloading of luggage while maintaining safety protocols. This is crucial for protecting passenger belongings and ensuring efficient operations.- Safety Protocol Enforcement: Monitor and enforce safety regulations in the airport. Adhering to these protocols is vital for the safety of passengers and staff.- Communication: Coordinate with airline staff, security, and customs to ensure seamless operations. Effective communication is key to resolving issues quickly and maintaining schedules.- Customer Service: Deliver high-quality service to enhance passenger satisfaction. Positive interactions can greatly improve the overall travel experience.Required Skills and Expectations:- A degree or relevant qualification is preferred, demonstrating a solid educational background.- Strong interpersonal and communication skills are essential for effective interaction with passengers and team members.- Experience in customer service roles is highly valued, as it contributes to delivering excellent passenger support.- Time management skills are important to handle various tasks efficiently and ensure that operations run smoothly.- A proactive attitude and the ability to work under pressure are necessary traits for success in this fast-paced environment.
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  • 0 - 3 yrs
  • 8.0 Lac/Yr
  • Kolkata
Aviation Airport Ground Staff Airport Ticketing Human Resource CSC Manager
As an Airport Ground Staff in Kolkata, you will play a crucial role in ensuring the smooth operation of airline services. This position is ideal for individuals looking to start their career in the aviation industry, with no prior experience required.Key Responsibilities:- Check-In Assistance: Help passengers with the check-in process, ensuring they have the correct documents and guiding them through baggage handling.- Boarding Coordination: Manage the boarding process by verifying passenger tickets and ensuring an organized and timely boarding for flights.- Customer Service: Provide excellent service to passengers by addressing their inquiries, resolving issues, and helping them navigate the airport efficiently.- Baggage Handling: Assist with loading and unloading luggage, ensuring that all baggage is handled carefully and delivered to the right destination.- Safety Protocols: Follow airport safety regulations and procedures to maintain a secure environment for passengers and staff.Candidates should possess strong communication skills to interact effectively with passengers and team members. Good problem-solving abilities are necessary, as you may encounter various situations that require quick thinking. Being detail-oriented is essential for ensuring all processes are carried out correctly. A positive attitude and willingness to work in a busy environment are also important since you will be engaging with diverse individuals daily. Flexibility in work hours is required, as airport operations can vary based on flight schedules.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Vijayawada
Good Communication Customer Management Cargo Loader
As an Airport Cargo Loader, your main job will be to manage cargo in a busy airport environment. You will work closely with other team members to ensure that cargo is loaded and unloaded safely and efficiently.Key Responsibilities:- Loading and Unloading Cargo: You will be responsible for moving baggage and freight onto and off of aircraft. This includes safely securing items to prevent damage during transport.- Ensuring Safety Standards: It is important to follow safety procedures while lifting heavy items or operating equipment. You must ensure your work area is safe for both yourself and your colleagues.- Inspecting Cargo: You will check cargo for any damage or irregularities before it is loaded. Reporting any issues will help maintain a high standard of service.- Using Equipment: You will operate various type of machinery, such as forklifts and trolleys. Proper training will be provided, and safety protocols must be followed at all times.- Working in a Team: Collaboration with other cargo loaders and airport staff is essential. Good communication will help ensure tasks are completed efficiently.Required Skills and Expectations:- A minimum of a 10th pass education is necessary.- You should be physically fit, as the job involves lifting heavy items and being active throughout your shift.- Basic communication skills are important for working effectively with your team.- A willingness to learn and follow safety guidelines is critical.- Prior experience is not required, as training will be provided. However, a positive attitude and strong work ethic are important.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Madurai
Passenger Service Executive Customer Management Cabin Attendant
As a Cabin Attendant, you will play a crucial role in ensuring a comfortable and safe journey for our passengers. Your primary responsibilities will include:- Passenger Safety: You will demonstrate safety procedures and ensure that safety regulations are followed throughout the flight. Your vigilance helps in maintaining a secure environment for everyone on board.- Customer Service: You will greet passengers and assist them with their needs, making their experience pleasant. Excellent communication will help you resolve any issues and ensure satisfaction.- Food and Beverage Service: You will serve meals and beverages to passengers while ensuring cleanliness and hygiene standards. Your attention to detail will enhance the overall travel experience.- Emergency Response: You may need to act quickly and effectively in emergency situations, using your training to handle crises. This could involve guiding passengers to safety and following protocols.- Cabin Maintenance: You will keep the cabin tidy and organized during the flight, including managing luggage and personal items for passengers.To succeed in this role, candidates should have:- Strong communication and interpersonal skills to interact positively with passengers and crew.- A friendly and approachable demeanor that promotes a welcoming atmosphere.- Basic problem-solving abilities to handle passenger inquiries and concerns smoothly.- Willingness to work in a dynamic environment with varying hours.- A commitment to providing excellent customer service.Experience in the hospitality or service industry is a plus, but fresh candidates are also encouraged to apply.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bhopal
Good Communication Skills Customer Manager
We are looking for a dedicated Ground Handling Associate to join our team in Bhopal. As a vital part of our operations, you will ensure that all ground handling activities are executed smoothly and efficiently.Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, including ticketing and baggage handling, ensuring a positive travel experience.- Baggage Handling: Manage the loading and unloading of luggage and cargo so that items are handled with care and reach their destinations safely.- Safety and Security Checks: Conduct necessary safety and security checks on luggage and cargo to comply with legal and organizational standards.- Coordination with Team: Work closely with other team members to ensure all ground operations run smoothly, communicating effectively to manage workflows.- Problem Solving: Address any issues or delays that arise during the ground handling process, working quickly to find suitable solutions.Required Skills and Expectations:- Education: Candidates should have completed at least the 10th grade.- Experience: No prior experience is required, but a willingness to learn and adapt in a fast-paced environment is essential.- Communication Skills: Strong verbal communication skills to interact clearly with passengers and team members.- Team Player: Ability to work well within a team, helping and supporting colleagues as needed.- Attention to Detail: Careful attention to procedures and safety protocols to ensure everything runs smoothly.- Adaptability: Flexibility to work various shifts, including weekends and holidays, based on operational needs.
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Aviation Security Aviation Trainer Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Aviation Aviation Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
We are looking for experienced Ground Staff in Saudi Arabia to support our operations with professionalism and efficiency. This role requires individuals who are dedicated and enjoy working in a fast-paced environment. Key Responsibilities:- Passenger Assistance: Provide help to passengers during check-in, boarding, and baggage claims to ensure a smooth travel experience.- Baggage Handling: Safely manage all baggage and cargo, ensuring they are loaded and unloaded correctly according to regulations.- Customer Service: Address passenger inquiries and concerns with a friendly demeanor, demonstrating excellent communication skills.- Safety Checks: Conduct routine safety checks and inspections on equipment and facilities to maintain compliance with safety regulations.- Coordination with Airlines: Work closely with airline representatives to ensure efficient service delivery and timely departures.- Record Keeping: Maintain accurate records of passenger details, luggage, and services provided for reporting and analysis.To excel in this role, candidates should possess several key skills and meet specific expectations:- Experience: A minimum of 9 to 15 years in a ground staff or related position, showcasing a deep understanding of airport operations.- Communication Skills: Strong verbal communication and interpersonal skills to effectively interact with passengers and colleagues.- Teamwork: Ability to work cooperatively in a team environment while managing multiple tasks efficiently.- Attention to Detail: Critical for ensuring safety, security, and proper handling of passenger luggage.- Flexibility: Willingness to work in shifts, including weekends and holidays, to meet operational needs.
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  • 7 - 13 yrs
  • Singapore
Aviation Security Aviation Trainer Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Ground Operations Staff Ground Handling Staff Ground Staff Manager Ground Staff Security Airline Ground Staff
We are seeking a dedicated and skilled Ground Staff to join our team in Singapore. The ideal candidate will be responsible for ensuring smooth operations at the airport, providing excellent customer service, and maintaining safety and security standards.Key Responsibilities:- Customer Service Assistance: Greet and assist passengers to ensure a pleasant airport experience, answering inquiries, and providing information about flights and services.- Baggage Handling: Oversee the check-in process and manage baggage to ensure that all luggage is properly tagged and handled with care.- Safety and Security Checks: Conduct security screenings and checks to ensure the safety of all flights and passengers, complying with airport regulations.- Coordination with Airlines: Liaise with airline representatives for coordination of flight schedules and operations, ensuring that all information is relayed accurately.- Emergency Handling: Assist in emergency situations by following specific protocols and providing support to affected passengers.Required Skills and Expectations:Candidates should have a minimum of 7 years of experience in a similar role, showcasing a strong understanding of airport operations. A basic education level of 12th pass is required. Excellent communication skills in English are necessary, and knowledge of additional languages is an advantage. The ideal candidate should exhibit a strong customer service orientation, have good problem-solving abilities, and work well under pressure. Flexibility with shifts and a commitment to teamwork is essential for success in this role.
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Aviation Security Aviation Trainer Customer Manager Dental Officer Staff Officer Front Officer Front Desk Officer Front Desk Manager Front Office Manager Front Office Duty Manager Assistant Manager Front Office Assistant Front Office Manager Front Office Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Ground Staff Security Air Port Ground Staff Ground Operation Loader
Hiring for 18 Aviation Ground Staff Required Required Jobs in Singapore, Saudi Arabia, Qatar, Oman, Poland, Luxembourg, Denmark, Malaysia, Maldives, Australia, with minimum 5 Years Experience,Required Educational Qualification is : Secondary School, B.A, B.Com, B.Sc, B.E with Good knowledge in Aviation Security, Aviation Trainer, Customer Manager, Dental Officer, Staff Officer, Front Officer, Front Desk Officer, Front Desk Manager, Front Office Manager, Front Office Duty Manager, Assistant Manager Front Office, Assistant Front Office Manager, Front Office, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Ground Operations Staff, Ground Staff Supervisor, Ground Staff Security, Air Port Ground Staff, Ground Operation, loader etc.
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  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Bangalore
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Engineering Aircraft Maintenance Technician Aircraft Engineer Aircraft Mechanic Aircraft Technician Mechanical Maintenance Supervisor Electrical Maintenance Supervisor Aircraft Supervisor Avionics Avionics Technician Avionics Engineer Aerospace Engineer Aerospace Engineering Aeronautical Engineer
As an Aircraft Maintenance Engineer, you will play a vital role in ensuring the safety and reliability of aircraft. You will be responsible for performing maintenance, repairs, and inspections on various aircraft systems. Key Responsibilities:- Conduct Routine Inspections: Regularly check aircraft systems, engines, and structures to ensure they meet safety standards and operational requirements.- Perform Repairs: Diagnose and fix issues with aircraft components such as engines, electrical systems, and landing gear to maintain high operational performance.- Documentation: Maintain accurate records of all maintenance activities and inspections performed to comply with aviation regulations and standards.- Collaborate with Team: Work closely with other engineers and technicians to share knowledge and ensure that all maintenance tasks are completed efficiently and safely.- Adhere to Safety Regulations: Follow all safety protocols and guidelines to maintain a safe working environment for yourself and your colleagues.Required Skills and Expectations:A good candidate should have a keen attention to detail, as accuracy is critical in aviation. Effective communication and teamwork skills are essential to work well with other professionals in the field. The ability to problem-solve quickly and efficiently is important, especially when dealing with unexpected issues. Basic technical knowledge of aviation systems and a strong commitment to safety and compliance with regulations are crucial. Candidates with a background in engineering or a strong interest in aircraft maintenance will find this position rewarding.
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  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Kochi
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Engineering Aircraft Maintenance Technician Aircraft Engineer Aircraft Mechanic Aircraft Technician Mechanical Maintenance Supervisor Electrical Maintenance Supervisor Aircraft Supervisor Avionics Avionics Technician Avionics Engineer Aerospace Engineer Aerospace Engineering Aerospace Aeronautics Aeronautical Engineer Aeronautical
We are looking for an Aircraft Maintenance Engineer to join our team in Kochi. As an Aircraft Maintenance Engineer, you will play a crucial role in ensuring the safety and efficiency of our aircraft through regular inspections and repairs. Your primary responsibilities will include:- Conducting Inspections: Perform routine and non-routine inspections of aircraft to identify potential problems, ensuring compliance with safety standards and regulations.- Carrying Out Repairs: Diagnose mechanical issues and carry out necessary repairs on aircraft systems, including engines, avionics, and airframe components.- Maintaining Records: Document all maintenance activities, including inspections and repairs, to ensure accurate and up-to-date maintenance logs and compliance with industry regulations.- Collaborating with Team Members: Work closely with other maintenance staff and engineers to ensure timely completion of maintenance tasks and coordination of schedules.- Staying Informed: Keep yourself updated with the latest aviation regulations, techniques, and technologies to improve personal skills and enhance overall maintenance practices.To be successful in this role, you should have a solid understanding of aviation principles and aircraft systems. Strong problem-solving skills and attention to detail are essential. You should also have excellent communication skills to collaborate effectively with team members and report findings accurately. A valid Aircraft Maintenance Engineer license or certification is preferred, though not mandatory for entry-level applicants. Being a team player with a safety-first mindset is crucial for this position.
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  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Visakhapatnam
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Engineering Aircraft Maintenance Technician Aircraft Engineer Aircraft Mechanic Aircraft Technician Mechanical Maintenance Supervisor Electrical Maintenance Supervisor Aircraft Supervisor Avionics Avionics Technician Avionics Engineer Aerospace Engineer Aerospace Engineering Aerospace Aeronautics Aeronautical Engineer
As an Aircraft Maintenance Engineer, you will play a crucial role in ensuring the safety and efficiency of aircraft. Your primary responsibilities will include:- Conducting Inspections: Regularly check aircraft to ensure they are in proper working condition. This involves identifying any mechanical issues and verifying compliance with safety regulations.- Performing Repairs: Fix any faults discovered during inspections or reported by the flight crew. This can include everything from minor adjustments to major repairs on engines or electrical systems.- Maintaining Records: Keep detailed records of all maintenance work done on aircraft. Accurate documentation is essential for safety audits and regulatory compliance.- Collaborating with Team Members: Work closely with other engineers and technicians to handle repairs and maintenance effectively. Good communication is vital for a cohesive working environment.- Staying Updated on Technology: Keep up with the latest in aviation technology and maintenance practices. Continuous learning ensures you are equipped to handle new aircraft systems and technologies.To be successful in this role, you should have strong technical skills and a good understanding of aircraft systems. Attention to detail is crucial, as even minor oversights can lead to significant safety risks. Good problem-solving skills will help you tackle complex maintenance issues effectively. You should also demonstrate a commitment to safety and adhere strictly to regulatory standards. Open communication and teamwork abilities are essential to work effectively in a collaborative environment.
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  • Fresher
  • Lucknow
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are seeking a dedicated Customer Care Associate to join our team in Lucknow. This role is ideal for freshers who are passionate about helping customers and providing excellent service.As a Customer Care Associate, you will be responsible for interacting with customers, addressing their inquiries, and resolving issues in a friendly and efficient manner.Key Responsibilities:1. Customer Interaction: Respond to customer inquiries via phone, email, and chat, ensuring a positive experience.2. Problem Resolution: Identify customer concerns and provide appropriate solutions, escalating issues when necessary.3. Product Knowledge: Maintain a good understanding of our products and services to assist customers effectively.4. Record Keeping: Document customer interactions accurately to help track issues and improve service quality.5. Feedback Collection: Gather customer feedback to help improve our services and express their needs.Required Skills and Expectations: Candidates must possess strong communication skills in both English and Hindi, allowing them to convey information clearly and effectively. A friendly and approachable demeanor is essential to create a welcoming atmosphere for customers. Attention to detail is important for accurately recording customer interactions. The ideal candidate should be a quick learner, eager to enhance their knowledge about our offerings. Lastly, being a team player and having a proactive attitude will significantly contribute to our customer satisfaction goals.
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  • Fresher
  • 5.5 Lac/Yr
  • Raipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.
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  • Fresher
  • Bareilly
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service. Key Responsibilities:1. Respond to Customer Inquiries: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.2. Provide Product Information: Offer detailed information about products and services, helping customers make informed decisions.3. Resolve Issues: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.4. Maintain Records: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.5. Follow Up: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.Required Skills and Expectations:We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.
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Hiring Freshers || Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Coimbatore
Passport Checking Ticket Booking Ticket Checking Staff Ground Management Ground Operation Data Entry Operator Airport Ticketing Man Management Customer Care
As an Air Ticketing Staff member, you will play a vital role in assisting customers with their travel needs, ensuring a seamless ticketing experience.Key Responsibilities:- Ticket Booking: Assist customers in booking flights by providing relevant options based on their preferences and budget, ensuring they understand the terms of their purchase.- Customer Service: Address customer queries and concerns promptly, offering guidance on ticket changes, cancellations, and refunds to maintain high satisfaction levels.- Flight Information: Stay updated on flight schedules, availability, and pricing, providing customers with accurate information to help them make informed decisions.- Documentation Processing: Collect necessary identification and travel documents from customers and ensure they are correctly processed for ticket issuance.- Payment Handling: Manage payments securely, offering various payment options and ensuring all transactions are processed accurately.- Coordination with Airlines: Maintain communication with different airlines to confirm bookings, resolve issues, and get updates on flight statuses.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact effectively with customers and colleagues.- Attention to Detail: You must pay close attention to details to avoid errors in bookings and maintain accuracy in documentation.- Customer Service Orientation: A friendly and helpful attitude towards customers is critical in providing excellent service and resolving issues.- Basic Computing Skills: Proficiency in using computers, ticketing software, and online booking tools is necessary for efficient operations.- Team Player: Ability to work well within a team environment, supporting colleagues and sharing responsibilities effectively.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Coimbatore
Computer Operator Ticketing Executive Passport Checking Ticket Checking Staff Customer Care Airport Ground Staff Air Hostess Man Management Ground Operation
Urgent Hiring For Air TicketingInterview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location CoimbatoreWork Experience - Fresher and 3 Years
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bangalore
Computer Operator Offline Data Entry Passport Checking Ticket Booking Ticket Checking Staff Customer Care Back Office Manager Air Hostess Airport Ground Staff
As an Air Ticketing Staff member, you will play an essential role in facilitating travel arrangements for clients. Your responsibilities will include the following:- Issuing Tickets: You will be responsible for booking and issuing air tickets based on customer requests, ensuring all details are correct to avoid any travel complications.- Customer Service: Interacting with customers is key. You will answer inquiries about flight schedules, ticket prices, and travel regulations, providing clear and friendly assistance.- Reservation Management: You will handle changes and cancellations of booked tickets, ensuring customers are informed about their options and any applicable fees.- Payment Processing: You will manage transactions, accepting payments for air tickets, and processing refunds when necessary, all while maintaining accurate records.- Collaborating with Airlines: You will communicate with airlines and travel partners for schedule updates and special promotions, ensuring you offer clients the best options available.To succeed in this role, you should possess the following skills and expectations:- Strong communication skills are essential for effectively interacting with clients and understanding their needs.- Basic computer skills are important, as you will use reservation systems and handle bookings digitally.- Attention to detail is crucial to ensure accuracy in ticketing and to prevent errors.- A positive attitude and a willingness to learn will help you grow in this role, as you will gather valuable experience in the travel industry.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Airport Job Air Ticketing Executive Ground Hostess Ground Operations Staff Passport Checking Staff Customer Support Officer Airport Staff Air Cargo Cargo Executive Airport Cargo Airport Management Officer Airport Representative Airport Manager
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Airport Job Air Ticketing Executive Ground Hostess Ground Operations Staff Passport Checking Staff Customer Support Officer Airport Staff Air Cargo Cargo Executive Airport Cargo Airport Management Officer Airport Representative Airport Manager
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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Air Cargo Executive (Freshers) Mumbai

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Air Cargo Air Cargo Executive Cargo Supervisor Cargo Officer Cargo Handling Staff Cargo Manager Ground Staff Airport Staff Back Office Executive Freight Forwarders Air Freight Logistics Manager Logistics Officer Logistics Operations Logistics Supervisor Logistics Executive
We are looking for motivated and responsible candidates to join the Air Cargo Department at an airport. The selected candidate will support cargo handling, documentation, shipment processing, warehouse operations, cargo movement, and coordination with airlines, freight forwarders, customs, ground-handling teams, and customers.Key ResponsibilitiesReceive, check, and process incoming and outgoing air cargo shipments.Handle cargo booking, acceptance, storage, loading, unloading, and delivery activities.Verify shipment details, airway bills, invoices, packing lists, and other required documents.Ensure cargo is properly labeled, packed, weighed, and recorded.Coordinate with airlines, freight forwarders, exporters, importers, customs agents, and ground-handling teams.Prepare and maintain cargo-related documentation and operational records.Update shipment information in cargo management systems.Monitor cargo movement from acceptance through loading and dispatch.Assist with the handling of general cargo, express shipments, valuable cargo, perishable goods, and other special cargo as assigned.Check cargo for visible damage, discrepancies, incorrect labeling, or documentation issues.Ensure cargo is stored safely according to applicable operational requirements.Coordinate with warehouse teams for timely cargo movement.Assist in loading and unloading cargo using appropriate equipment and procedures.Follow airport security, safety, and cargo-handling procedures.Report damaged, missing, or irregular shipments to the appropriate supervisor.Maintain accurate inventory and shipment records.Support customs and security inspection procedures when required.Respond professionally to customer and freight-forwarder queries.Ensure timely completion of assigned cargo operations.Maintain cleanliness and organization of the cargo handling and warehouse areas.Perform other duties assigned by the Cargo Manager/Supervisor.Import Cargo ResponsibilitiesReceive and process arriving cargo shipments.Verify airway bills and shipment documentation.Coordinate cargo unloading and warehouse receipt.Assist with customs and security clearance procedures.Update shipment status and maintain records.Coordinate with freight forwarders and consignees for cargo delivery.Identify and report discrepancies, damage, or missing documents.Export Cargo ResponsibilitiesAccept export shipments from customers/freight forwarders.Verify cargo weight, dimensions, packaging, labeling, and documentation.Process airway bills and cargo acceptance records.Coordinate security screening and customs-related requirements.Arrange cargo storage and movement to the appropriate aircraft loading area.Ensure shipments are available for loading within operational deadlines.Skills & CompetenciesGood communication and interpersonal skills.Basic computer knowledge.Good documentation and record-keeping skills.Ability to work in a fast-paced airport environment.Attention to detail.Good coordination and teamwork abilities.Customer-service orientation.Ability to follow safety and security procedures.Problem-solving and time-management skills.Physically fit for warehouse/cargo handling duties where required.Willingness to work in shifts, including nights, weekends, and holidays.Educational QualificationMinimum: 10+2 / Higher SecondaryPreferred: Graduate in any discipline.Candidates with qualifications or training in Aviation, Airport Management, Logistics, Supply Chain Management, Cargo Management, or related fields may be preferred depending on the position.ExperienceFreshers can apply for entry-level Air Cargo Staff/Executive positions.Experience in airport operations, logistics, warehousing, freight forwarding, courier services, or cargo handling is an advantage.Working ConditionsWork is primarily based at an airport cargo terminal, warehouse, or airside/landside operational area.Shift-based work may be required.Employees may need to stand or walk for extended periods.Some positions may involve lifting or moving cargo using approved procedures/equipment.Strict compliance with airport security and safety requirements is mandatory.Key Performance Areas (KPIs)Accuracy of cargo documentation.Timely cargo acceptance and processing.Cargo handling and storage accuracy.Shipment tracking and status updates.Compliance with safety and security procedures.Reduction of cargo discrepancies and handling errors.Timely coordination with internal and external stakeholders.Customer-service quality.Salary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kochi
Ground Staff Ground Management Ground Operation Ground Handling Staff Airport Staff Airport Representative Airport Manager Airport Executive Airport Cargo Airport Supervisor Air Ticketing Executive Ticket Checking Staff Ticket Support Executive Passport Checking Officer Cabin Crew Air Cargo Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Srinagar
Ground Staff Ground Management Ground Operation Ground Handling Staff Airport Staff Airport Representative Airport Manager Airport Executive Airport Cargo Airport Supervisor Air Ticketing Executive Ticket Checking Staff Ticket Support Executive Passport Checking Officer Cabin Crew Air Cargo Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Chennai
Administrative Executive Admin Accounts Administrator Admin Account Executive Administration Officer Administration Manager Administrator Airport Executive Airport Operation
We are seeking a highly organized, proactive, and detail-oriented Administrative Executive to join our aviation operations team. The selected candidate will be responsible for managing day-to-day administrative functions, coordinating with airport departments, maintaining operational records, and providing administrative support to ensure efficient airport operations.The ideal candidate should possess excellent communication skills, strong organizational abilities, proficiency in office management, and the ability to work effectively in a fast-paced aviation environment while maintaining high standards of professionalism, confidentiality, and regulatory compliance.1. Job DetailsParticularsDescriptionJob TitleAdministrative ExecutiveIndustryAviation / Airlines / Airport OperationsDepartmentAdministration & OperationsEmployment TypeFull-TimeJob LocationAirport Locations Across IndiaExperienceFreshers / 0-3 YearsQualificationGraduate in Any DisciplineWorking ScheduleRotational Shifts, as RequiredReporting ToAdministration Manager / Airport Operations ManagerSalaryAs per Company Standards2. Key Roles and ResponsibilitiesA. General Administration & Office ManagementOversee daily administrative activities and ensure the smooth functioning of airport administrative offices.Manage official correspondence, emails, telephone communications, and internal documentation.Maintain systematic filing systems for administrative, operational, and employee-related records.Prepare and maintain daily, weekly, and monthly administrative reports.Coordinate office meetings, management appointments, and departmental schedules.Monitor office supplies, equipment, stationery, and other administrative resources.Implement administrative procedures to improve operational efficiency and productivity.B. Airport Operations CoordinationProvide administrative assistance to airport operations, ground handling, customer service, and other relevant departments.Coordinate with airline representatives, airport authorities, vendors, and internal stakeholders as authorized.Facilitate communication between airport management and operational teams.Support the preparation of operational schedules, staff deployment records, and departmental reports.Assist in resolving administrative issues that may affect airport operations.Ensure timely communication of operational updates, management instructions, and departmental requirements.C. Human Resources & Employee AdministrationMaintain employee attendance records, leave registers, duty rosters, and personnel documentation.Assist the HR department with employee onboarding, induction, and administrative formalities.Coordinate staff training schedules, orientation programs, and departmental meetings.Maintain accurate employee databases and confidential personnel records.Support the processing of employee identification cards, airport entry passes, and other access documentation through authorized procedures.Assist with payroll-related documentation, attendance verification, and employee administrative queries.D. Documentation & Regulatory ComplianceMaintain accurate administrative records in accordance with company policies and applicable aviation regulations.Support documentation requirements for internal audits, inspections, and regulatory reviews.Coordinate with authorized personnel regarding airport security passes, access permissions, and employee verification.Ensure compliance with applicable airport security, workplace safety, and organizational procedures.Maintain confidentiality when handling sensitive operational, employee, and company information.Assist management in implementing administrative policies and standard operating procedures.E. Vendor & Facility ManagementCoordinate with housekeeping, maintenance, transportation, and other service providers.Monitor office maintenance requirements and report facility-related issues.Maintain vendor records, purchase requests, invoices, and administrative expenditure reports.Assist in inventory management, procurement coordination, and asset tracking.Follow up with vendors to ensure timely delivery of approved goods and services.F. Management Information & ReportingPrepare management reports, presentations, spreadsheets, and official correspondence.Maintain accurate records of administrative expenses, inventory, and departmental activities.Monitor pending administrative tasks and ensure timely completion.Provide management with regular updates on administrative activities and operational support requirements.Identify opportunities to improve administrative processes and reduce unnecessary expenditure.3. Educational QualificationsMinimum Qualification: Bachelor's degree in any discipline from a recognized university.Preferred qualifications include a BBA, B.Com, BA, B.Sc., or a diploma in Aviation Management, Business Administration, Office Administration, or a related field.Candidates with additional certifications in computer applications, office management, or aviation operations may receive preference.4. Required Skills & CompetenciesTechnical SkillsProficiency in MS Office, particularly Excel, Word, PowerPoint, and Outlook.Strong documentation, data entry, and report preparation skills.Knowledge of office administration and record management.Basic understanding of airport operations and aviation terminology.Familiarity with HR administration, inventory management, and office coordination.Professional & Interpersonal SkillsExcellent verbal and written communication skills.Strong organizational and multitasking abilities.Effective time management and attention to detail.Professional conduct and interpersonal communication.Problem-solving and decision-making abilities within assigned responsibilities.Ability to work independently and collaboratively.Adaptability to changing operational priorities and rotational shifts.5. Experience RequirementsFreshers: Candidates with strong communication skills, computer proficiency, and an interest in the aviation industry are encouraged to apply.Experienced Candidates: Applicants with 1-3 years of relevant experience in administration, airport operations, airline offices, facility management, or corporate administration will be preferred.Previous experience in the aviation industry is an added advantage but is not mandatory for entry-level positions.6. Key Performance Indicators (KPIs)Performance will be assessed against the following criteria:Accuracy and timely completion of administrative documentation.Efficiency in departmental coordination and communication.Timely preparation and submission of management reports.Compliance with company policies and applicable airport procedures.Effective management of administrative resources and office inventory.Responsiveness to management and employee support requirements.7. Working ConditionsThe position may require working at airport administrative offices, airline offices, cargo facilities, or other designated aviation establishments. Depending on operational requirements, candidates should be prepared to work rotational shifts, weekends, and public holidays.Employment may be subject to applicable background verification, airport access authorization, and other requirements relevant to the position.Salary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 1,00,000 per monthSalary depends on airport, airline, location, and experience level.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Jaipur
Housekeeping Air Ticketing Internal Communication Airport Operation Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Cargo Handling Airport Cargo
We are seeking a dedicated and motivated Ground Staff Executive in Jaipur. This entry-level position is ideal for female candidates who have completed their 10th grade and are looking to begin their career in the aviation industry.nnKey Responsibilities include:nn1. Customer Service: Provide excellent service to passengers at the airport, assisting with their inquiries and ensuring a smooth travel experience.n n2. Check-in Assistance: Support travelers during the check-in process, handling ticketing procedures and ensuring travelers have the necessary documentation.nn3. Baggage Handling: Manage and coordinate the loading and unloading of passenger baggage, ensuring safety and adherence to airline policies.nn4. Coordination with Teams: Collaborate with various departments to maintain effective communication, ensuring that passenger needs are met in a timely manner.nn5. Safety Compliance: Adhere to all safety protocols and regulations set by the airline to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations: Candidates should possess strong communication and interpersonal skills to interact effectively with passengers and colleagues. A positive and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Candidates must be reliable, punctual, and demonstrate a willingness to learn and grow in the aviation field. Attention to detail and the ability to work in a team-oriented environment are also crucial for success in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Pune
Aviation Ground Handling Airport Ground Handling Ground Staff Activities Ground Operation Ground Management
Join our team as Ground Handling Staff in Pune. This role is ideal for individuals looking to start their career in the aviation industry. As part of our team, you will ensure smooth and efficient ground operations for passengers and flights.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a pleasant travel experience.n n- Flight Operations Support: Assist in the coordination of flight arrivals and departures, ensuring timely and accurate communication with various departments.n n- Safety and Security Checks: Conduct safety checks on baggage and equipment, maintaining a secure environment at all times.n n- Customer Service: Provide information and assistance to travelers, addressing inquiries and resolving issues promptly.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess a positive attitude and strong communication skills. Attention to detail is crucial, as is the ability to work in a fast-paced environment. Flexibility and teamwork are essential, as you will be collaborating with various departments on the ground. This role is full-time and requires commitment, reliability, and a willingness to learn. Ideal for those eager to gain experience in aviation-focused tasks and enhance their career opportunities in the industry.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Airport Ground Handling Cargo Handling Ground Management Airport Cargo
Join our team as Airport Ground Staff in Kolkata and be a vital part of the aviation industry. This role is ideal for individuals seeking entry-level opportunities in a dynamic environment where you will contribute to the seamless operation of airport services.nnKey responsibilities include assisting passengers during check-in and boarding processes, ensuring they have all necessary documents and information. You will help manage baggage handling, ensuring that luggage is safely loaded and unloaded from aircraft. Additionally, youll assist in maintaining a clean and organized environment at the airport, enhancing passenger experience.nnYou will be required to communicate effectively with travelers, providing them with guidance and support regarding flight schedules, gate information, and any inquiries they may have. Collaborating with other airport staff to ensure timely operations is also essential.nnTo succeed in this role, you should have completed at least your 10th standard education. Previous experience is not a requirement, making this position suitable for freshers. Strong communication skills and a friendly demeanor are crucial, as you will be interacting with passengers from diverse backgrounds. You should also be able to work well under pressure in a fast-paced environment and have a commitment to safety and customer service. Join us in creating positive travel experiences for all passengers!
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Patna, India, and be a vital part of the airport operations. This full-time position is perfect for individuals who have completed their 12th grade and are looking for their first job or to gain experience in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in processes, providing information on flights, and addressing any queries to ensure a pleasant travel experience.nn2. Baggage Handling: Safely manage and transport passengers' luggage, ensuring it is correctly tagged and loaded onto the correct flights.nn3. Safety Protocols: Follow airport safety regulations and procedures to ensure a secure environment for passengers and staff.nn4. Communication: Collaborate with various airport departments, including airlines and security, to coordinate efficient boarding and deplaning processes.nn5. Problem Solving: Handle unexpected situations, such as flight delays or passenger complaints, with calmness and efficiency to maintain a high level of service.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills, be approachable, and able to work well in a team setting. A customer-oriented attitude and the ability to handle high-pressure situations are essential. Punctuality and reliability are crucial, as well as a willingness to learn about airport operations and procedures. Prior experience is not necessary, making this an ideal opportunity for those entering the workforce.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Darbhanga
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to assist with the smooth operation of airport services in Darbhanga, India. This is a full-time position suitable for individuals with up to 2 years of experience or fresh graduates.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in procedures, providing information about flight schedules and boarding times.n n2. Baggage Handling: Manage the loading and unloading of passenger luggage, ensuring all bags are handled with care and delivered safely to their destination.nn3. Customer Service: Address passenger inquiries and resolve any issues related to their travel experience, ensuring high levels of satisfaction.nn4. Safety Compliance: Follow safety protocols and procedures while performing tasks, prioritizing the well-being of passengers and staff.nn5. Team Collaboration: Work closely with other ground staff and airport personnel to ensure timely and efficient operations.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade education. Strong communication skills are essential for interacting with passengers effectively. A positive attitude and the ability to work in a fast-paced environment will be crucial for success in this role. Attention to detail and a commitment to safety standards are expected to maintain high operational efficiency. Candidates should be willing to work flexible hours, including weekends and holidays, to accommodate flight schedules.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Dehradun
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Dehradun, India, where you will play a vital role in ensuring a smooth travel experience for passengers at the airport.nnKey Responsibilities:nn1. Check-in Assistance: You will help passengers with the check-in process, ensuring they have all necessary documents and help them with baggage drop-off.nn2. Customer Service: Providing excellent customer support is essential. You will address passenger inquiries, offer assistance, and resolve any issues they may encounter.nn3. Baggage Handling: You will be responsible for loading and unloading luggage, making sure that it is handled safely and efficiently.nn4. Safety Protocols: Following airport safety regulations is paramount. You will ensure that all safety protocols are strictly followed during operations.nn5. Coordination with Team: Collaborating with other team members is key. You will work closely with fellow staff to ensure smooth operations and effective communication.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade. We seek enthusiastic individuals who can work in a fast-paced environment. Strong communication skills are essential, along with the ability to work well under pressure. A friendly and approachable demeanor is important to provide excellent customer service. Previous experience is not required, making this role suitable for freshers as well as those with up to two years of experience. Being a team player and being proactive in your tasks will contribute to your success in this position.
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Fresher hiring for Airport Manager

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Prayagraj
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Ticketing Airport Ticketing Air Freight Air Traffic Control Air Cargo Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Ramp Air Ticketing Reservation Good Communication Personality Development
We are seeking a dedicated Airport Manager in Prayagraj, India, with a passion for overseeing airport operations efficiently. This full-time role requires individuals who have completed their 12th standard and possess a desire to grow in the aviation industry.nnAs an Airport Manager, you will have key responsibilities that include:nn- Operations Coordination: You will oversee daily operations at the airport, ensuring everything runs smoothly and efficiently.n n- Staff Management: You will supervise airport staff, helping to create a productive work environment through effective leadership and communication.nn- Customer Service: You will interact with passengers and address their needs, ensuring a positive experience while traveling through the airport.nn- Safety and Security Oversight: You will monitor safety protocols and security procedures, making sure all regulations are followed to maintain a secure environment.nnTo succeed in this role, you should have strong communication skills and the ability to work in a fast-paced environment. Attention to detail is crucial for managing operations effectively. Problem-solving skills will help you address challenges as they arise, while teamwork is essential for coordinating with various departments. Candidates with 0-5 years of experience are welcome. A keen interest in the aviation sector and a commitment to customer satisfaction will enhance your performance and growth in this role.
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Airport Manager Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Bangalore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Ticketing Airport Ticketing Air Freight Air Traffic Control Air Cargo Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Ramp Air Ticketing Reservation Good Communication Personality Development
We are looking for a dedicated Airport Manager located in Bangalore, India. This full-time position is ideal for individuals with 0 to 5 years of experience who have completed their 12th grade. nnKey Responsibilities:nn1. Supervise daily airport operations: Oversee the functioning of all airport services to ensure smooth and efficient travel experiences for passengers.n n2. Manage staff and resources: Coordinate with various teams, such as security, baggage handling, and customer service, to ensure effective teamwork and resource allocation.nn3. Ensure safety and compliance: Maintain airport safety standards and ensure compliance with local and international regulations.nn4. Handle customer inquiries: Address passenger complaints and inquiries promptly to enhance customer satisfaction and resolve issues effectively.nn5. Collaborate with stakeholders: Work with airlines, government agencies, and other stakeholders to facilitate seamless operations and communication.nnRequired Skills and Expectations:nnCandidates must demonstrate strong communication and interpersonal skills to effectively collaborate with diverse teams and engage with passengers. Organizational skills are essential to manage multiple tasks and priorities in a fast-paced environment. A proactive attitude and the ability to solve problems quickly will be crucial. Attention to detail is important for maintaining safety standards and compliance. Ideal candidates should be adaptable and ready to embrace the dynamic nature of airport operations.
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Airport Manager Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Bareilly
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Air Traffic Control Air Cargo Ground Handling Air Freight Airport Operation Air Ticketing Airport Supervisor Passenger Support Ground Operation Airline Customer Service Problem Solving Customer Manager Staff Management Ground Manager Good Communication Skills Customer Relationship Ticket Booking
The Airport Manager plays a vital role in overseeing daily operations at Bareilly Airport. This position is ideal for individuals eager to start their careers in airport management, requiring no prior experience and offering an opportunity for growth.nnKey Responsibilities:nn1. Supervising Airport Operations: Ensure all airport activities run smoothly, including flight schedules, passenger services, and baggage handling.nn2. Managing Staff: Coordinate and oversee the airport staff, ensuring that each team member performs their duties effectively and maintains high standards of service.nn3. Ensuring Safety and Security: Implement safety protocols and security measures to protect passengers, staff, and airport facilities.nn4. Liaising with Stakeholders: Communicate with airlines, government agencies, and other partners to facilitate effective collaboration and address any operational issues.nn5. Problem Solving: Address any unforeseen challenges that arise at the airport, ensuring minimal disruption to services and maintaining passenger satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong leadership abilities, excellent communication skills, and a proactive attitude towards problem-solving. The role requires a keen attention to detail, as well as the ability to manage multiple tasks simultaneously. A quality candidate will be adaptable, demonstrating a willingness to learn and grow in a dynamic environment. A minimum education requirement is a 12th-grade pass, aligning with the entry-level nature of the position.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Bangalore
Airline Operations Airport Operation Hospitality Aviation Ground Staff Activities Ground Handling Airport Cargo Aviation Security Airport Ground Handling Ground Operation Interpersonal Skills Ground Management Passenger Handling
Join the dynamic team of Airport Ground Staff in Bangalore, India, where you will play a crucial role in supporting the smooth operations of the airport. This position is ideal for individuals with 0 to 6 years of experience and a 10th-grade education. nnKey Responsibilities:nn- Passenger Assistance: You will help passengers with check-in procedures, boarding, and inquiries, ensuring a pleasant travel experience.n- Baggage Handling: Responsible for the safe and efficient loading and unloading of luggage, while maintaining strict adherence to security protocols.n- Crew Support: Work closely with airline crews to coordinate on-ground operations, ensuring timely departures and arrivals.n- Terminal Services: Provide effective customer service in the airport terminals, assisting with information regarding flights and amenities.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact effectively with passengers and team members. A customer-focused attitude, attention to detail, and the ability to work in a fast-paced environment are essential. You should demonstrate reliability and flexibility, as shift work may be required. A pleasant demeanor is vital, as you will represent the face of the airline during travelers' journey. With a full-time commitment expected, this role is suited for motivated individuals eager to contribute to the aviation industry.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata, India. This full-time position is ideal for those who have completed their 10th grade and have up to 6 years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to ensure a smooth travel experience.n n2. Baggage Handling: Ensure that all luggage is loaded and unloaded safely and efficiently, preventing any loss or damage during transit.n n3. Customer Service: Address passenger inquiries and resolve any issues promptly and courteously to enhance customer satisfaction.n n4. Safety Compliance: Follow all airport safety regulations and procedures to maintain a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates must have a positive attitude and strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for handling baggage and addressing customer needs. The ability to work in a fast-paced environment is necessary, as the role involves dealing with multiple tasks simultaneously. Flexibility in work hours, including weekends and holidays, may be required. Prior experience is not mandatory, making this an excellent opportunity for those starting their careers in the aviation industry.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Mumbai
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Mumbai as an Airport Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service.nnKey Responsibilities:nn1. Passenger Service: Assist passengers with check-in, boarding, and baggage handling, ensuring a pleasant travel experience.n2. Customer Assistance: Provide information about flight schedules, terminal facilities, and general inquiries to enhance customer satisfaction.n3. Baggage Handling: Safely manage and transport luggage to and from the aircraft, following all necessary protocols to prevent loss or damage.n4. Safety Compliance: Adhere to safety regulations and airport procedures to maintain a secure environment for passengers and staff.n5. Support Operations: Collaborate with other team members and airline personnel to ensure timely departures and arrivals, promoting effective communication.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th pass. While prior experience of 0 to 6 years is appreciated, freshers are welcome to apply. Strong communication skills in English and local languages will help in effectively assisting passengers. A friendly and approachable attitude is important, along with the ability to work well under pressure in a busy environment. Flexibility to work various shifts, including weekends and holidays, is expected. You should also be physically fit to handle the demands of the role, including lifting baggage as needed.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Dehradun
Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills Aircraft Maintenance Computer Operator MS Excel MS Word Back Office Executive Front Office Executive Data Manager
We are seeking dedicated individuals for the role of Ground Staff in Dehradun, India. This position is ideal for those looking to start their career and requires a commitment to providing excellent service in a busy environment.nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers, ensuring their travel experience is smooth and pleasant.n2. Check-In Assistance: Help passengers with the check-in process, including baggage handling and issuing boarding passes.n3. Coordination: Work closely with team members to ensure all flight operations run efficiently and on time.n4. Safety Compliance: Adhere to safety regulations and procedures to ensure a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a strong commitment to teamwork and customer service. Good communication skills are essential, as you will be interacting with passengers and colleagues daily. Flexibility in working hours is necessary, as this role may require working on weekends and holidays. A positive attitude and a willingness to learn are crucial for success in this position. nnIf you are eager to gain experience in the aviation industry and thrive in a dynamic environment, we encourage you to apply for this full-time position working from our office in Dehradun.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Bikaner
Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination Ticket Checking Staff Ground Staff Cargo Staff Back Office Executive Front Office Executive Computer Operator Aviation Security Aviation Airline Operations Airport Operation
We are looking for enthusiastic Ticket Checking Staff to join our team in Bikaner. This full-time role is ideal for candidates who have recently completed their education and are eager to begin their careers.nnKey responsibilities include:nn1. Ticket Verification: Ensure that all tickets are valid and correctly checked for entry. This involves inspecting tickets carefully and addressing any discrepancies.nn2. Customer Assistance: Provide support and guidance to passengers about ticketing issues and help them find their correct boarding locations.nn3. Reporting Issues: Document and report any ticket-related issues or unusual findings to the management for further action.nn4. Maintaining Order: Help maintain a secure and orderly environment during peak travel times, ensuring passengers board efficiently and safely.nnTo succeed in this role, candidates should possess clear communication skills to interact effectively with passengers and colleagues. Attention to detail is essential for accurately verifying tickets and identifying any issues. A proactive and friendly attitude is crucial for providing excellent customer service, as you will be the first point of contact for many passengers. nnThis position is suitable for individuals with no prior experience who are eager to learn. Candidates must have completed their 12th grade and be ready to work from the office. A strong work ethic, reliability, and a willingness to assist others will contribute to your success in this role.
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  • 1 - 1 yrs
  • 6.0 Lac/Yr
  • Madurai
Computer Operator Passport Checking Ticketing Executive Ticket Checking Staff Customer Care Man Management Data Entry Operator Airport Ground Staff Ground Management
We are urgently hiring for the role of Ground Staff Air-Ticketing in Madurai, India. This full-time position is ideal for candidates with at least one year of experience and a minimum educational qualification of a 10th pass.Key responsibilities include assisting customers with ticket reservations and inquiries, ensuring the efficient operation of ticketing processes, and managing documentation related to travel. Ground staff will also handle check-in procedures, facilitate baggage handling, and support customers during boarding and arrival.Candidates must possess effective communication skills, strong customer service abilities, and proficiency in handling ticketing software. Attention to detail is crucial for managing travel documents accurately. Additionally, candidates should be able to work efficiently under pressure and demonstrate problem-solving skills in a fast-paced environment.Job requirements include working from the office in Madurai, with the interview conducted between 10 AM to 6 PM. Candidates should be prepared for mobility throughout the workplace and may need access to a laptop or mobile device for ticketing operations. A valid identification document is also necessary for verification purposes.If you are an enthusiastic individual ready to thrive in the airline industry, we encourage you to apply for this exciting opportunity. Join us in providing exceptional service to travelers while enhancing your career in air ticketing.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nagpur
Ground Management Airport Ground Staff Ground Staff Executive Man Management Passport Checking Ticket Booking
We are urgently hiring ground staff for a full-time position in Nagpur, India. This role is ideal for individuals who are 10th pass and have limited work experience, including freshers. Key responsibilities include attending to customer inquiries related to air ticketing, managing passenger check-in processes efficiently, assisting passengers with lost luggage claims, and supporting cabin crew onboarding tasks. The role involves direct interaction with customers, ensuring their needs are met and contributing to a pleasant travel experience.Candidates should possess strong communication skills and a customer-service orientation. Ability to work in a team and manage time effectively is essential. Candidates need to demonstrate a willingness to learn and adapt in a fast-paced environment. Attention to detail is crucial for managing ticketing processes accurately.Physical requirements include the ability to stand for long periods and perform tasks that may involve lifting luggage. Occasional fieldwork may be necessary, so candidates should be prepared for travel and possibly have access to a mobile device for work-related communication. The working hours are from 10 AM to 6 PM, with a structured office environment to support your daily tasks. We welcome applications from both freshers and individuals with up to 2 years of experience. We look forward to your applications for this exciting opportunity in Nagpur.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor
We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff G
As an Airport Manager, you will oversee the daily operations of the airport, ensuring a smooth and safe environment for all passengers and staff. This role is crucial in managing various aspects of airport functionality and customer service. Key Responsibilities:- Daily Operations Management: You will supervise airport activities to ensure they run smoothly, addressing any issues that arise throughout the day.- Team Leadership: Managing a team of airport staff, you will provide guidance, assign tasks, and motivate employees to maintain high standards of service.- Customer Service Coordination: You will be responsible for enhancing the passenger experience by addressing complaints and ensuring that all customer inquiries are resolved promptly.- Safety Compliance: Ensuring that all airport operations comply with safety regulations is essential, requiring attention to detail in monitoring procedures.- Collaboration with Agencies: Working closely with local authorities and aviation agencies will be necessary to maintain operational standards and address regulatory requirements.Required Skills and Expectations:Candidates should possess strong leadership skills to effectively manage teams and drive performance. A proactive approach to problem-solving is essential, as unexpected situations may arise. Excellent communication skills will be vital for interacting with staff, passengers, and various stakeholders. Candidates should be organized and able to multitask efficiently in a fast-paced environment. A basic understanding of airport operations and safety regulations will be beneficial in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor Airport Ground Staff Air Pollution Control Air Ticketing Associate Air Ticketing Agent Air Charter Operation Air Cargo Air Freight Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff
We are seeking a dedicated Air Ticketing Agent to join our team in Bhubaneswar. This role is ideal for candidates with varying levels of experience, from freshers to those with up to five years in the field. nnKey Responsibilities:nn- Ticket Booking: Assist customers in booking airline tickets by understanding their travel needs and providing suitable options.n- Customer Service: Offer excellent service to clients, addressing their inquiries and resolving issues related to bookings and travel plans.n- Reservation Management: Manage booking systems efficiently to ensure accuracy in reservations, changes, and cancellations.n- Documentation: Prepare and verify travel documents, ensuring all necessary information is complete and accurate for smooth travel.nnRequired Skills and Expectations:nnCandidates must have a minimum education level of 10th standard. Strong communication skills are essential, as the role involves interacting with clients and airlines. Attention to detail is crucial for managing bookings and avoiding errors. Candidates should exhibit a customer-focused attitude and the ability to work well in a team environment. Basic computer skills, including familiarity with ticketing software and Microsoft Office, are also expected. The successful candidate will have the enthusiasm to learn and adapt in a dynamic environment. nnJoin our team and play a key role in enhancing our customers' travel experiences!
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bhadrak
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nWe are looking for dedicated Airport Ground Staff to join our team in Bhadrak, India. This full-time position is ideal for individuals who are passionate about aviation and customer service, with a requirement of a minimum education of 10th pass.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, provide boarding passes, and assist with luggage handling to ensure a smooth travel experience.nn2. Baggage Handling: Safely manage the loading and unloading of baggage to prevent damage, ensuring it is correctly directed to the appropriate flights.nn3. Customer Service: Address inquiries and provide information regarding flight schedules, gate changes, and airline policies, offering support to enhance customer satisfaction.nn4. Coordination with Airlines: Work closely with airline staff and other airport departments to ensure that all operations are carried out efficiently and in accordance with safety regulations.nnRequired Skills and Expectations:nnSuccessful candidates should possess strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for managing flight information and baggage. The ability to work in a fast-paced environment, staying calm under pressure, is crucial. A collaborative spirit and willingness to assist others are valued traits in this role. No prior experience is necessary, making this an excellent opportunity for those starting their careers in the aviation industry.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Positive Attitude Documentation Aviation Quick Learner Good Communication Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Good Management Cargo Handling Ground Operation Airport Cargo Air Cargo
SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Air Cargo Executive to join our team in Kolkata. This entry-level position is ideal for individuals looking to start their careers in the air cargo industry.nnKey Responsibilities:nn1. Cargo Handling: Assist in the loading and unloading of air cargo, ensuring that all packages are handled safely and efficiently.nn2. Documentation: Prepare and maintain shipping documents, ensuring that all paperwork is accurate and compliant with regulations.nn3. Customer Service: Communicate with clients regarding cargo status and address any inquiries or issues they may have.nn4. Inventory Management: Help monitor cargo inventory levels and report any discrepancies or shortages to management.nn5. Coordination: Work with various teams, including logistics and operations, to ensure smooth transportation of cargo.nnRequired Skills and Expectations:nnCandidates must have completed their 10th grade education and should possess good communication skills. Attention to detail, responsibility, and the ability to work well under pressure are essential. As this is an entry-level position, prior experience is not necessary, but a willingness to learn and adapt is important. Successful candidates will demonstrate teamwork and a proactive approach to problem-solving in a dynamic work environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Surat
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 18,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Cargo Executive Cargo Executive Cargo Handler Cargo Warehouse Ground Staff Admin Support Executive Air Freight Freight Management Freight Manager Freight Forwarders Logistics Operations Logistics Planning Logistics Executive Logistics Manager Logistics Associate Logistics
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Guwahati
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are seeking a dedicated Airport Supervisor to join our team in Guwahati. This role is perfect for individuals with a passion for aviation and strong organizational skills. nnKey Responsibilities:n- Overseeing daily airport operations: You will ensure that all processes run smoothly and efficiently within the airport, coordinating with various teams to maintain high standards of service.n- Assisting passengers: You'll provide support to travelers, addressing inquiries and resolving any issues to enhance customer satisfaction at the airport.n- Managing staff: You will supervise airport personnel, ensuring that all staff adhere to company policies and provide excellent service.nnRequired Skills and Expectations:nCandidates should have completed at least the 10th grade. Although prior experience in airport operations is not necessary, any background in customer service or management will be beneficial. Strong communication skills are crucial, as you will interact with passengers, staff, and management. A proactive attitude and the ability to handle stress in a fast-paced environment are essential, as is attention to detail. You must be a team player, willing to collaborate with others to achieve a seamless travel experience for all. Availability for full-time work is required. This position offers an exciting opportunity to kickstart your career in the aviation industry.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Ranchi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Good Communication Skills Passenger Support Ground Operation Airline Customer Service Ground Manager
We are looking for an Airport Supervisor to manage daily operations at our airport in Ranchi, India. This is a full-time position, suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required.nnAs an Airport Supervisor, your key responsibilities will include overseeing airport operations to ensure they run smoothly and efficiently. You will manage staff schedules, ensuring adequate coverage to meet passenger needs. This role also involves coordinating with different departments, such as security and maintenance, to facilitate a safe and punctual travel experience. You will be responsible for handling any passenger inquiries or complaints, ensuring customer satisfaction throughout their journey.nnTo be successful in this position, you should possess strong communication skills to interact effectively with passengers and team members. Good organizational abilities are crucial for managing multiple tasks simultaneously, and a proactive approach will help in resolving any arising issues swiftly. Attention to detail is essential, as you will be monitoring various operational aspects, ensuring compliance with safety and regulatory guidelines. Adaptability is also important in this dynamic work environment. You should be a team player, ready to support colleagues and contribute positively to team dynamics. Overall, a passion for delivering excellent service and ensuring a pleasant airport experience for travelers will be key to your success in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Tezpur Sonitpur
Airline Operations Interpersonal Skills Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Ground Management
As an Airport Operations Executive, you will play a vital role in ensuring smooth daily operations at the airport. Your main responsibilities will include the following:- Flight Coordination: You will assist in managing flight schedules, ensuring that all departures and arrivals are on time and efficiently handled.- Passenger Assistance: Providing exceptional customer service is essential. You will help passengers with inquiries, check-in processes, and any other assistance they may need.- Baggage Handling: You will oversee the safe loading and unloading of baggage, ensuring that luggage reaches the correct destinations without delays.- Safety Compliance: Adhering to safety protocols and regulations is critical in this role. You will participate in safety checks and ensure that all operations meet the established safety standards.- Communication: You will communicate effectively with team members and other departments to ensure everyone is informed of any changes or issues regarding flights and operations.To be successful in this role, you should have a positive attitude and a strong focus on customer service. Good communication skills are essential, as you will be interacting with passengers and team members regularly. A willingness to learn and adapt in a fast-paced environment is important, along with the ability to work well under pressure. A minimum qualification of 12th grade is required, and prior experience in airport operations is preferred but not mandatory.
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  • 0 - 3 yrs
  • 8.0 Lac/Yr
  • Kochi
Aviation Airport Ground Staff Airport Ticketing Human Resource CSC Manager
We are looking for dedicated Airport Ground Staff to join our team in Kochi/Cochin. This role is perfect for individuals who are passionate about the aviation industry and enjoy working in a dynamic environment. Key Responsibilities:1. Passenger Assistance: You will help passengers with check-in, baggage handling, and boarding, ensuring a smooth and pleasant experience at the airport.2. Baggage Management: Safely manage and track passenger luggage and ensure it is loaded and unloaded correctly from aircraft.3. Customer Service: Provide timely information and assistance to passengers regarding flight details, schedules, and airport facilities.4. Safety and Security: Follow all safety and security protocols to maintain a secure environment for passengers and staff.Required Skills and Expectations:Candidates must have completed their 12th grade education and should be open to candidates with little to no experience. Effective communication skills are essential to interact clearly and professionally with passengers and team members. A positive attitude and a strong sense of responsibility are crucial for managing tasks efficiently, especially during busy periods. Candidates should be able to work in a fast-paced environment while demonstrating problem-solving skills and an ability to handle customer inquiries with patience and professionalism. Flexibility to work varying shifts, including weekends and holidays, is expected.More details call miss minakshi 9355609319
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  • 0 - 3 yrs
  • 8.0 Lac/Yr
  • Jaipur
Aviation Airport Ground Staff Airport Ticketing Human Resource CSC Manager
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Jaipur, India. This vital role involves assisting passengers and ensuring smooth operations at the airport.Key Responsibilities:- Passenger Assistance: Greet and assist passengers at check-in, boarding, and baggage claim areas, providing information and support to ensure a pleasant travel experience.- Check-in Procedures: Operate check-in counters efficiently, helping passengers with ticketing and baggage handling while ensuring all processes comply with airport regulations.- Baggage Handling: Safely manage and track passenger luggage, including loading and unloading, to ensure timely delivery and prevent loss or damage.- Customer Service: Address passenger inquiries and resolve issues promptly, displaying excellent communication skills to enhance customer satisfaction.- Coordination with Airlines: Collaborate with various airline staff to ensure seamless operations and relay important information regarding flight schedules or delays.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th grade. While prior experience is not mandatory, a passion for customer service and a friendly demeanor are essential. Strong communication skills in both English and Hindi will enhance interactions with passengers. Attention to detail, the ability to work efficiently in fast-paced environments, and a professional appearance are expected from all staff members. Shift work may be required, along with a commitment to maintaining safety and security standards at the airport. More details call miss minakshi 9355609319
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  • 0 - 3 yrs
  • 8.0 Lac/Yr
  • Ahmedabad
Aviation Airport Ground Staff Airport Ticketing Human Resource CSC Manager
We are looking for dedicated Airport Ground Staff in Ahmedabad, India, to ensure smooth airport operations. Ideal candidates will assist passengers, maintain airport safety, and provide excellent customer service. No prior experience is necessary, making this an excellent entry-level opportunity.Key Responsibilities include:- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- Safety and Security: Monitor the airport environment and follow safety protocols to maintain a secure setting for all travelers.- Communication: Liaise with airline crew, security personnel, and other airport staff to coordinate efficient operations and share important information.- Problem Solving: Address passenger queries and concerns effectively, providing timely solutions to any travel-related issues they may face.- Documentation: Ensure that all necessary paperwork, such as boarding passes and baggage tags, is processed accurately and promptly.Required Skills and Expectations:Candidates should have at least a 12th-grade education and demonstrate strong communication skills, both verbal and written. A positive attitude and ability to work in a fast-paced environment are essential. Teamwork and attention to detail are crucial, as the role requires constant collaboration with fellow staff members. Flexibility in working hours is expected, as shifts may vary based on flight schedules. Candidates should have a willingness to learn and adapt to the dynamic nature of airport operations. More details call miss minakshi 9355609319
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