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Airport Manager Jobs

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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Kozhikode
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for a dedicated Airport Supervisor to oversee daily operations at the airport in Kozhikode/Calicut. This full-time role is perfect for individuals with up to 6 years of experience, even those just starting their careers. A minimum educational requirement is a 10th-grade pass.nnKey Responsibilities:nn1. Supervise Operations: Monitor the airport's daily activities to ensure smooth operations. This includes overseeing the staff and handling any issues that arise during shifts.n n2. Staff Coordination: Collaborate with team members to ensure all tasks are completed efficiently. You will be responsible for allocating duties and ensuring everyone understands their roles.nn3. Customer Service: Assist passengers and address any concerns they may have. Maintaining a high level of customer satisfaction is essential.nn4. Safety Compliance: Ensure that all safety regulations and procedures are followed. This is crucial for the safety and well-being of both employees and travelers.nnRequired Skills and Expectations:nnCandidates should possess strong communication and leadership skills, as you will be managing a team and interacting with passengers. Attention to detail is important to effectively oversee airport operations and ensure compliance with safety standards. A problem-solving attitude and the ability to adapt to changing situations are essential in this dynamic environment. As a crucial part of the airport team, you will be expected to maintain professionalism and a positive attitude at all times.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are looking for a Ground Staff Supervisor to join our team in Delhi. This role is ideal for individuals with 0 to 5 years of experience who have completed their 10th grade. You will play a key role in managing ground operations effectively.nnKey Responsibilities:nn- Team Coordination: You will supervise the ground staff team, ensuring they work smoothly and efficiently together to meet daily operational goals.nn- Training and Development: It is essential to train new staff members on best practices and company protocols, helping them understand their roles and responsibilities.nn- Operational Oversight: You will monitor ground operations, ensuring compliance with company standards and addressing any issues that arise promptly.nn- Customer Service Management: Address and resolve customer inquiries to enhance their experience, ensuring high levels of customer satisfaction.nn- Safety Compliance: You will be responsible for ensuring all safety regulations are followed by staff, helping to maintain a safe work environment.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills to effectively manage a team and interact with customers. Attention to detail and problem-solving abilities are crucial for monitoring operations and addressing challenges. A proactive attitude and the ability to work in a fast-paced environment are essential for success in this position. Candidates must be willing to work full-time from the office.
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  • 0 - 2 yrs
  • Indore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth airport operations. Your dedication and quick actions contribute significantly to a positive travel experience for passengers. Key responsibilities:- Check-in Assistance: Assist passengers with check-in procedures, helping them through the process of obtaining boarding passes and checking luggage.- Baggage Handling: Ensure that passengers' luggage is loaded and unloaded from aircraft safely and efficiently, preventing damage and loss.- Customer Service: Provide excellent customer service to passengers, addressing their queries and concerns, ensuring they feel valued and supported.- Security Compliance: Assist in following security protocols, which includes checking identification and ensuring that restricted areas are accessed only by authorized personnel.- Flight Coordination: Work closely with the flight crew and other airport staff to facilitate smooth operations, helping manage boarding procedures and communicating any relevant information.Required skills and expectations:Candidates should possess a high school diploma or equivalent, and prior experience is not required, making this position suitable for recent graduates or those seeking to enter the aviation industry. Strong communication skills are essential to interact effectively with passengers and colleagues. Additionally, candidates must demonstrate a commitment to teamwork and have a customer-oriented attitude. A basic understanding of airport operations is a plus, though training will be provided to support your success in this role.
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Hiring For 10th Pass Freshers - Airport Ground Staff

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bardhaman
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nWe are seeking dedicated individuals for the Airport Ground Staff position in Bardhaman, India. This full-time role is ideal for those with up to one year of experience or fresh graduates looking to start their career in the aviation industry. A minimum education of 10th pass is required.nnKey Responsibilities:nn1. Passenger Assistance: Provide exceptional service to passengers by helping them with check-in, baggage handling, and boarding procedures, ensuring a smooth travel experience.nn2. Safety Compliance: Ensure all safety regulations and protocols are followed during check-in and boarding processes, maintaining a secure environment for passengers and staff.nn3. Communication: Serve as a point of contact for passengers' inquiries, effectively addressing concerns and providing information about flight schedules and airport services.nn4. Team Collaboration: Work closely with fellow ground staff and other airport personnel to coordinate various tasks and ensure seamless operations at the airport.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers and team members. A friendly and helpful attitude is vital for providing excellent customer service. Attention to detail is necessary to ensure compliance with safety regulations and to handle passenger inquiries efficiently. Applicants should be willing to work in a fast-paced environment and be capable of managing multiple tasks simultaneously. A commitment to teamwork and professionalism is essential in this role.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Cargo Air Cargo Executive Cargo Assistant Cargo Associate Cargo Supervisor Airport Cargo Cargo Warehouse Cargo Staff Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Incharge
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:HyderabadKannurKochiKozhikodeThiruvananthapuramBegumpetWarangalPuducherryPort BlairJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 35,000 per month- Experienced: 35,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsGuwahatiKolkataImphalJorhatSilcharPatnaShillongAizawlDimapurGangtokAgartalaJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Shillong
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team as an Airport Ground Staff member in Shillong, India. This role is ideal for individuals looking to start their career in the aviation industry, offering a chance to support the seamless operation of airport services.nnKey responsibilities include assisting passengers with check-in procedures. You will help travelers check their baggage and provide boarding passes. Next, customer service plays a significant role; you will assist with inquiries and address any concerns passengers may have, ensuring a positive experience. You will also be responsible for coordinating with cabin crew and ground handling teams to ensure timely departures, maintaining communication for any updates or changes. Furthermore, you will help enforce safety regulations, ensuring compliance with airport protocols to guarantee a safe environment for all.nnCandidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. A positive attitude and a willingness to help are essential, as the role involves providing assistance in a fast-paced environment. Basic knowledge of airport operations can be beneficial but is not mandatory. Finally, a commitment to maintaining professionalism and a focus on excellent customer service is vital for success in this role. If you are eager to learn and grow within the aviation sector, this is an excellent opportunity for you.
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Interview For Airport Ground Staff || 12th Pass - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Surat
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Customer Service Personality Development Basic Computer Skil
Join our team in Surat as Airport Ground Staff, where you will play a crucial role in ensuring a smooth and efficient airport experience. This full-time position is ideal for individuals who are ready to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, provide information about their flights, and handle any inquiries or concerns to enhance their travel experience.nn2. Baggage Handling: Manage the loading and unloading of luggage, ensuring it is transported securely and efficiently, while adhering to safety standards.nn3. Flight Coordination: Collaborate with flight crews and operations teams to ensure timely boarding and departure of flights, helping to maintain the airports schedule.nn4. Safety Compliance: Follow all safety regulations and airport protocols, ensuring a safe environment for passengers and staff at all times.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication skills to interact effectively with passengers and team members. A positive attitude and an ability to work well under pressure are essential. While prior experience is not mandatory, a willingness to learn and adapt in a fast-paced environment is highly valued. Employees are expected to work diligently, demonstrate teamwork, and maintain a professional demeanor while representing the airport. This role offers a unique opportunity to gain valuable experience in the aviation sector.
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Airport Manager Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Aviation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor to join our team in Kolkata. This role is ideal for individuals who recently completed their 12th grade and are eager to start their career in the aviation industry. nnKey Responsibilities:nn- Supervise Daily Operations: You will oversee the daily activities at the airport, ensuring everything runs smoothly and safely. This includes coordinating with staff and managing schedules.n n- Ensure Customer Satisfaction: Your role involves assisting passengers and addressing their concerns. Providing outstanding service and support is crucial for enhancing the travel experience.nn- Manage Staff: Supervising the team working under you is essential. You will guide and motivate them to maintain high standards of performance and professionalism.nn- Monitor Safety Protocols: Adhering to safety regulations is vital in the airport environment. You will be responsible for enforcing these protocols to guarantee a secure facility for everyone.nnRequired Skills and Expectations:nn- Strong Communication: You need excellent verbal and written communication abilities to interact with staff, passengers, and other stakeholders effectively.nn- Problem-Solving Skills: The ability to think quickly and make decisions under pressure is important for addressing any issues that may arise.nn- Team Leadership: You should be able to lead and inspire your team, fostering a collaborative work environment.nn- Attention to Detail: A keen eye for detail will ensure that all operations run smoothly and comply with necessary standards.nFOR FURTHER INFORMATION CONTACT 9875598230
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  • Fresher
  • 4.3 Lac/Yr
  • Kanpur
Air Ticketing Ground Management
We are looking for a friendly and helpful Airport Information Desk Associate to assist travelers at our Kanpur Chakeri, Airport. This full-time position is ideal for freshers who have completed their 12th grade.Key Responsibilities:- Provide Information: Assist passengers by giving accurate information about flights, terminal facilities, and airport services.- Address Queries: Answer questions from travelers regarding travel requirements, airport navigation, and connecting flights.- Support Services: Help coordinate with other airport personnel to ensure smooth operations and passenger assistance.- Maintain Desk Operations: Keep the information desk tidy and stocked with necessary materials, such as maps and brochures.- Handle Complaints: Listen to passenger concerns and work towards resolving issues promptly and effectively.Required Skills and Expectations:Candidates should have excellent communication skills to interact positively with travelers. Being approachable and friendly is essential, as you will be the first point of contact for many passengers. Effective problem-solving skills are also important to address inquiries and concerns. Applicants should be able to work in a busy environment, multitasking efficiently and maintaining a calm demeanor under pressure. A willingness to learn and adapt is important, as is the ability to work collaboratively with colleagues. Familiarity with basic computer operations will be an advantage in managing information effectively.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Kolkata
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: KolkataEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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Ground Staff Fresher

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chandigarh
Human Resource Human Resource Management Airport Ground Staff Ticketing Executive Passport Checking
We are urgently hiring for the position of Ground Staff in Chandigarh, India, ideal for candidates with 0-2 years of experience and a minimum education of 10th pass.As a Ground Staff member, you will play a crucial role in ensuring excellent customer service and operational efficiency at the airport. Your primary responsibilities will include assisting passengers with check-in procedures, managing baggage handling, and providing information about flights. You will also help address customer queries and ensure compliance with airline safety regulations.Key responsibilities include:- Assisting passengers during the check-in process, ensuring smooth and efficient service.- Managing baggage handling procedures to ensure prompt delivery to passengers.- Providing information to passengers regarding flight schedules and boarding.- Addressing customer concerns with professionalism and courtesy.We are looking for candidates who are approachable, possess good communication skills, and have a positive attitude. Being a team player with attention to detail is essential. Familiarity with airline operations is a plus but not mandatory.This is a full-time position that requires you to work from the office. The working hours are from 10 AM to 6 PM. The role may involve fieldwork at various locations including Patna, Delhi, and Chandigarh, so flexibility in travel is necessary. A valid license may also be required.Join us to become a part of a dynamic team in the aviation industry and pave your way towards a rewarding career.
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Senior Sales Manager For Nashik Candidates

Career Club Consultancy and Management Services

  • 3 - 5 yrs
  • 5.0 Lac/Yr
  • Nashik
Marketing SALES Business Development Airport & Other Branding
We are seeking a Sales Manager with 3 to 5 years of experience in sales, particularly in outdoor media and branding at airports and similar environments. The position is based in Nashik and requires a male candidate with a B.B.A degree. This is a full-time role that requires working from the office.Key Responsibilities:- Lead Sales Initiatives: Develop and implement effective sales strategies to drive revenue in outdoor media and branding across airports and other venues.- Client Relationship Management: Build and maintain relationships with clients, ensuring their needs are met and addressing any concerns promptly.- Market Research: Conduct research and analysis of market trends to identify new business opportunities and potential areas for growth.- Field Work: Engage in outdoor sales activities, requiring frequent travel to meet clients and conduct presentations.- Collaboration: Work closely with internal teams to ensure that sales targets are achieved and client expectations are met.Required Skills and Expectations:- Strong sales background with experience in outdoor media and branding.- Excellent communication and interpersonal skills to effectively manage client relations.- Proven ability to work independently and as part of a team.- Proficient in using sales and customer relationship management software.- A valid driving license is compulsory, as the role involves fieldwork.- Willingness to travel as needed for client meetings and sales activities. Candidates looking for a challenging sales role in a dynamic environment are encouraged to apply.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Ground Management Aviation Airport Ground Handling Airport Cargo
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This full-time position is ideal for freshers who have completed their 12th grade education. nnAs an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services, providing assistance to passengers, and maintaining safety protocols.nnKey Responsibilities:nn1. Check-in Assistance: Help passengers with the check-in process, ensuring their luggage is handled correctly and efficiently, and providing boarding passes.nn2. Customer Service: Address passenger inquiries and concerns, ensuring a pleasant experience by offering support and information about flights, luggage, and airport facilities.nn3. Baggage Handling: Oversee the loading and unloading of baggage onto and from aircraft, guaranteeing that luggage is transported safely and efficiently.nn4. Safety and Security: Ensure compliance with airport safety and security regulations, guiding passengers through necessary procedures and protocols.nn5. Coordination with Airlines: Work closely with airline staff to ensure timely boarding and departure of flights while managing any unexpected delays or issues.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers. A strong sense of responsibility is essential for handling luggage and maintaining safety standards. The ability to work as part of a team in a fast-paced environment is necessary. Freshers are encouraged to apply, and training will be provided to help new employees succeed in their roles.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking an enthusiastic Airport Terminal Services Agent to join our team in Kanpur, India. This entry-level position is suitable for candidates who have recently completed their 12th grade and are eager to work in a dynamic airport environment. nnAs an Airport Terminal Services Agent, you will be responsible for providing excellent customer service to passengers and ensuring smooth airport operations.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers during check-in, boarding, and baggage handling to ensure a pleasant travel experience.n n2. Flight Information: Keep passengers informed about flight schedules, gate changes, and other relevant information to enhance their airport experience.n n3. Problem Resolution: Address passenger inquiries and resolve issues or complaints in a professional manner, ensuring customer satisfaction.nn4. Safety Compliance: Adhere to safety and security protocols at all times, contributing to a safe environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, with the ability to interact effectively with diverse individuals. A customer-oriented attitude is essential, along with a capacity to work in a fast-paced environment. Attention to detail and the ability to work as part of a team are also important. Previous experience in customer service will be beneficial but is not required. Willingness to learn and adapt to new challenges is key for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Mumbai
Airline Operations Airport Operation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Aviation Passenger Handling Hospitality Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Mumbai. This role is ideal for recent school graduates and offers a great opportunity to start a career in the aviation industry.Key Responsibilities: - Passenger Assistance: Provide support to passengers during check-in, boarding, and arrival processes, ensuring a smooth travel experience.- Luggage Handling: Safely manage and transport luggage to and from the aircraft, ensuring proper protocols are followed.- Customer Service: Respond to queries and concerns from passengers, maintaining a friendly and professional demeanor throughout their journey.- Safety Procedures: Adhere to safety regulations and procedures, ensuring the well-being of all passengers and staff.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and be female. We seek individuals who are eager to learn and can work in a fast-paced environment. Strong communication skills and a pleasant attitude are essential for interacting with passengers and team members effectively. The ability to work as part of a team while also managing individual responsibilities is crucial. An interest in the aviation industry and a commitment to providing excellent customer service will help you succeed in this role. Being punctual, reliable, and capable of handling stressful situations with grace will contribute to your development in this position.
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Airport Ground Staff Jobs For 12th Pass Freshers

Priyanya Aviation Services Private Limited

  • Fresher
  • 2.8 Lac/Yr
  • Airport Guwahati
Airline Operations Aviation Hospitality Airport Operation Ground Staff Activities Ground Handling Ground Operation Airport Ground Handling Aviation Security Ground Management Passenger Handling Interpersonal Skills Airport Cargo Cargo Handling
As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring the smooth operation of airport services. This position is open to both male and female candidates, with a focus on freshers who have completed their 12th grade.Key responsibilities include assisting passengers with check-in and boarding procedures, handling luggage, and providing information about flight schedules and services. You will also need to collaborate with various airport departments to ensure timely flight operations and assist in maintaining safety protocols within the terminal.To excel in this role, candidates must possess strong communication skills in Hindi and English; knowledge of additional languages will be an advantage. You should demonstrate flexibility in working various shifts, as the position requires adaptability to changing schedules. Excellent interpersonal skills and the ability to work as part of a team are essential.The position is a full-time office-based role at the airport, which may require standing for extended periods. There are no specific travel or fieldwork requirements, but you must be prepared to manage tasks in a dynamic airport environment. Immediate availability and a willingness to learn are key traits we seek. Being part of our ground staff team not only offers an impactful role in passenger services but also the opportunity to develop valuable skills in the aviation industry.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Amritsar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are seeking a dedicated Customer Support Representative to join our team in Amritsar. This position is ideal for individuals with a passion for helping customers and a willingness to learn. You will play a crucial role in ensuring customer satisfaction and enhancing our service quality.nnKey Responsibilities:nn1. Respond to Customer Inquiries: Engage with customers via phone, email, or chat, providing clear and helpful responses to their questions or concerns.nn2. Provide Product Support: Assist customers in understanding our products and services, ensuring they make the best use of our offerings.nn3. Resolve Issues: Identify customer problems and work towards timely resolutions, ensuring a positive experience for every customer.nn4. Document Customer Interactions: Accurately record customer questions, issues, and feedback in our systems to support continuous improvement.nn5. Collaborate with Team Members: Work closely with colleagues to share insights and solutions, fostering a supportive team environment.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 12th pass and possess excellent communication skills. You should be confident in interacting with customers and have a problem-solving mindset. Basic computer proficiency is essential for maintaining records and documentation. A positive attitude and the ability to work well in a team are key to your success in this role. Whether you are experienced or just starting your career, a commitment to providing exceptional customer service is a must.
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Aviation Staff Aviation Trainer Aviation Security Counter Staff Commercial Staff Reservation Staff Audit Staff Ground Staff Airport Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Ground Staff Security Air Port Ground Staff Ground Hostess
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. This position requires dedication and attention to detail to provide excellent service to passengers and support to various airport functions.Key responsibilities:- Passenger Assistance: Provide help to passengers with check-in processes, baggage handling, and boarding procedures to ensure a pleasant travel experience.- Safety Compliance: Ensure that all safety regulations and protocols are followed consistently to maintain a secure environment for passengers and staff.- Luggage Management: Oversee the efficient loading and unloading of luggage to guarantee timely flights and minimize lost baggage incidents.- Communication: Coordinate with airline crew, security, and other ground staff to ensure a seamless flow of operations, addressing any issues that may arise quickly and effectively.- Customer Service: Address passenger inquiries and resolve any complaints or concerns while maintaining a positive demeanor and ensuring customer satisfaction.Required skills and expectations:Candidates should have a minimum of 5 years of experience in the ground handling or airport services industry. A completed 12th-grade education is essential. Only male candidates are considered for this position, indicating specific company requirements. You should possess strong communication and interpersonal skills to interact with passengers and colleagues effectively. A keen eye for detail, coupled with the ability to work under pressure, is vital in this dynamic environment. Flexibility in working hours is expected, as airport operations continue around the clock.
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Airport Ground Staff (Freshers) Chandigarh

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Chandigarh
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. Your responsibilities will include:- Passenger Check-In Assistance: Help passengers at the check-in counters by verifying their travel documents and checking baggage, ensuring a seamless check-in process.- Boarding Process Management: Facilitate the boarding of passengers onto the aircraft by verifying boarding passes and guiding them to the appropriate gate.- Customer Service: Answer queries from passengers regarding flight schedules, airport facilities, and procedures, providing information and assistance to enhance their travel experience.- Baggage Handling: Ensure the safe and timely handling of passenger baggage, assisting in loading and unloading luggage onto the aircraft.- Safety and Compliance: Follow safety protocols and airport regulations to maintain a safe environment for passengers and staff, thereby upholding the airport's commitment to safety.To qualify for this role, you should have completed your 12th grade and possess good communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with passengers from diverse backgrounds. You should be a team player, willing to work collaboratively with colleagues to ensure efficient airport operations. A positive attitude and the ability to remain calm under pressure are important, as situations may arise that require quick thinking and problem-solving. Prior experience in customer service or the aviation industry is a plus but not necessary, as training will be provided.
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Fresher hiring for Airport Ground Staff

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Ayodhya Faizabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for Airport Ground Staff to join our team in Ayodhya. This role involves working directly at the airport and is suitable for individuals with 0 to 2 years of experience. Candidates are required to have completed at least their 12th grade education.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process by verifying their travel documents and issuing boarding passes, ensuring a smooth start to their journey.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled safely and delivered to the correct destination.- Customer Service: Provide excellent service to passengers by addressing their inquiries, resolving issues, and ensuring their comfort at the airport.- Safety and Security Protocols: Adhere to all safety regulations and security measures to maintain a secure environment for all passengers and staff.- Coordination with Airlines: Work closely with various airlines to relay information concerning flight schedules, delays, and gate changes, facilitating effective communication.Required Skills and Expectations:- Effective communication skills are crucial for interacting with passengers and team members clearly and professionally.- A customer-focused mindset is important, as providing satisfactory service to travelers is a primary aspect of the role.- Basic problem-solving abilities are needed to address any passenger concerns promptly and efficiently.- A team-oriented attitude will help the ground staff work collaboratively with colleagues and support a positive work environment.This full-time position requires commitment and reliability, as airport operations run continuously.
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  • 0 - 2 yrs
  • Varanasi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Varanasi, you will play a vital role in ensuring a smooth and efficient experience for passengers at the airport. This full-time position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.Key Responsibilities:- Passenger Check-In Assistance: Facilitate the check-in process for passengers, helping them with their boarding passes and luggage, ensuring a quick and hassle-free experience.- Baggage Handling: Manage the loading and unloading of luggage onto and off of aircraft, ensuring that all bags are handled safely and transported to the correct destinations.- Customer Service: Address passenger inquiries and concerns, providing information about flight schedules, gate changes, and other travel-related questions to enhance customer satisfaction.- Safety Compliance: Assist in maintaining safety regulations at the airport, ensuring that all operations adhere to established guidelines for the safety of passengers and crew.Required Skills and Expectations:Candidates should possess strong communication skills to effectively assist passengers and interact with team members. A customer-oriented approach is essential, as you will be the first point of contact for travelers. Attention to detail is crucial for handling luggage and ensuring safety compliance. Candidates should be adaptable, able to work in a fast-paced environment, and demonstrate a commitment to providing excellent service. Teamwork is important, as you will collaborate with various airport staff to ensure efficient operations.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Guwahati
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. Check-In Assistance: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. Customer Service: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. Luggage Handling: You will assist in loading and unloading luggage, ensuring it is handled with care.4. Safety Procedures: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- Passenger Check-In: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- Boarding Procedures: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- Customer Service: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- Baggage Handling: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- Coordination: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Ground Staff Activities Aviation Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Maintenance
As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.
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12th Pass Freshers For Airport Customer Service Associate

Priyanya Aviation Services Private Limited

  • 0 - 2 yrs
  • 20.0 Lac/Yr
  • Airport Guwahati
Good Communication Skills CUSTOMER- FIRST MINDSET Customer Management
Pursuing a career at a Airline company can allow you to work in the travel industry.Key skills necessary for a role include excellent communication and problem-solving abilities, ability to work in shifts, sound technical knowledge and maintaining calm and cordial attitude, especially during crisis situations. An airline member generally takes care of the passengers before, during and after boarding an aircraft. A job in airlines may be an excellent fit for you if you are interested in client servicing.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bhubaneswar
Air Cargo Air Cargo Executive Cargo Assistant Cargo Associate Cargo Supervisor Airport Cargo Cargo Warehouse Cargo Staff Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Incharge
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:BhubaneswarRourkelaAngulJayporeJharsugudaUtkelaVishakhapatnamRaipurAmbikapurJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 35,000 per month- Experienced: 35,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Indore
Air Cargo Air Cargo Executive Cargo Assistant Cargo Associate Cargo Supervisor Airport Cargo Cargo Warehouse Cargo Staff Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Incharge
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:IndoreBhopalGwaliorJabalpurKhajurahoRewaSatnaRaipurPatnaJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 35,000 per month- Experienced: 35,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
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Airport Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Hospitality Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Cargo Handling Ground Operation Passenger Handling Interpersonal Skills Airport Cargo Aviation Ground Management
We are seeking friendly and efficient Airport Ground Staff to enhance the travel experience for our passengers at the Kolkata airport. This role is ideal for individuals who enjoy working in a dynamic environment and are eager to support airline operations.Key Responsibilities:1. Check-in Assistance: Help passengers during the check-in process, ensuring they have all necessary documents and their baggage is properly tagged.2. Boarding Management: Facilitate smooth boarding by guiding passengers to the correct gate and ensuring that boarding procedures are followed.3. Customer Support: Address passenger inquiries professionally and provide information regarding flights, terminal facilities, and services available at the airport.4. Baggage Handling: Manage the safe loading and unloading of baggage, ensuring all bags are accounted for and follow security protocols.5. Safety Compliance: Adhere to safety regulations and company policies to maintain a secure airport environment for travelers and staff.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, as you will often be the first point of contact for travelers. Attention to detail and the ability to stay calm under pressure will help you handle stressful situations efficiently. While prior experience is not necessary, a passion for helping others and a commitment to providing exceptional service are highly valued. A minimum education of 12th grade is required for this full-time position.
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Walkin For Airport Ground Staff Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Ranchi
Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airline Operations Airport Ground Handling Aviation Airport Cargo Ground Management Airport Operation Ground Operation
We are looking for dedicated Airport Ground Staff in Ranchi, India. This part-time position is perfect for those seeking to start their career in the aviation industry. Candidates with a 12th-grade education and a positive attitude are encouraged to apply. Key Responsibilities: 1. Customer Service: Greet passengers, assist with check-in, and provide information about flights. Your friendly demeanor will create a welcoming atmosphere for travelers. 2. Baggage Handling: Assist in loading and unloading luggage, ensuring that bags are handled safely and delivered to the correct destinations. Attention to detail is crucial to prevent delays. 3. Safety and Security Checks: Conduct necessary safety checks in compliance with airport regulations while ensuring passengers and their luggage are secure. Familiarity with safety protocols is a great help. 4. Coordination with Team Members: Work closely with various teams to ensure smooth operations at the airport. Effective communication skills will promote teamwork and efficiency. Required Skills and Expectations: Candidates must have good communication skills in Hindi and English, both spoken and written. A pleasant personality and the ability to work under pressure are essential. The role requires a strong commitment to customer service, a willingness to learn, and flexibility in working hours. Punctuality and reliability are important to maintain the smooth functioning of airport operations.
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Freshers For Ground Staff Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. Passenger Assistance: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. Check-in Procedures: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. Customer Service: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. Coordination: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. Safety and Compliance: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are looking for a Back Office Executive to support our operations in Ranchi. This full-time role is suitable for candidates with 0 to 3 years of experience and requires a minimum of a 12th-grade education.nnKey Responsibilities:nn- Data Entry: Accurately input and manage data in our systems to ensure information is up-to-date and accessible.n n- Documentation: Organize and maintain physical and digital files, ensuring all documents are properly filed and easy to retrieve.nn- Customer Support: Assist with customer inquiries by providing necessary information and resolving issues promptly to enhance customer satisfaction.nn- Communication: Collaborate with other departments to facilitate smooth operations and solve any arising issues.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong attention to detail to ensure accuracy in their work. Good organizational skills are essential for managing documents and data effectively. Basic computer skills, including proficiency in MS Office applications, are necessary for various tasks. Excellent communication skills, both verbal and written, are important for interacting with colleagues and customers. A proactive attitude and the ability to work independently as well as part of a team are crucial to succeed in this role. Being adaptable and open to learning will help the candidate grow within the company and contribute to our success.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Lucknow
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are seeking an enthusiastic Airport Ramp Executive to join our team in Lucknow. This role is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. A high school diploma is required, and candidates with up to 3 years of experience are welcome to apply.nnKey Responsibilities:nn1. Aircraft Handling: Assist in the safe loading and unloading of baggage and cargo to ensure timely operations. This includes correctly positioning items and following safety protocols.nn2. Ramp Operations: Monitor and manage ramp conditions for incoming and outgoing flights, ensuring that they operate efficiently and safely in accordance with airline procedures.nn3. Team Collaboration: Work closely with ground crew and other airport staff to coordinate efforts that enhance overall operational performance and maintain high service standards.nn4. Safety Compliance: Adhere strictly to safety regulations and procedures to minimize risks on the ramp and protect both personnel and equipment.nn5. Customer Service: Provide excellent service to passengers and personnel, addressing queries and ensuring a professional and friendly atmosphere.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a keen attention to detail. The ability to work in a fast-paced environment is essential, as is the capacity to operate both independently and as part of a team. A proactive approach to problem-solving and a commitment to safety are crucial for success in this role. A passion for aviation and a customer-centric attitude will be highly valued.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Chandigarh
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management Aircraft Handling Airline Customer Service Airport Ramp
We are seeking dedicated Airport Ground Staff to join our team in Chandigarh. This full-time position is suitable for individuals with 0 to 3 years of experience, preferably those who have completed their 12th class.Key Responsibilities:- Customer Assistance: You will greet and assist passengers during check-in and boarding processes, ensuring they receive excellent service.- Baggage Handling: You will be responsible for efficiently managing passengers' luggage, including loading and unloading bags onto aircraft, while ensuring safety and security.- Check-in Services: You will help passengers with check-in procedures, issuing boarding passes, and answering queries about flight details and airport services.- Emergency Response: You will be trained to handle any emergency situations, ensuring passenger safety and following all airport protocols during such incidents.Required Skills and Expectations:Candidates should be proactive, friendly, and possess strong communication skills to effectively assist passengers. Attention to detail and the ability to work as part of a team are essential. A readiness to work in a fast-paced environment and adapt to varying work schedules is important. This role requires a positive attitude, a strong commitment to customer service, and the ability to handle physical tasks, such as lifting luggage. A willingness to learn and grow within the aviation industry is encouraged.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Tezpur Sonitpur
Airline Operations Interpersonal Skills Ground Management Cargo Handling Airport Operation Aviation Aviation Security Airport Cargo Ground Operation Hospitality Ground Staff Activities Ground Handling Passenger Handling Airport Ground Handling
Join our team as Airport Ground Staff in Tezpur, Sonitpur. This full-time position is perfect for individuals looking to start their career in the aviation industry, providing essential support for airport operations.nnKey Responsibilities:nn- Customer Service: Greet and assist passengers as they check in, ensuring a friendly experience.n- Baggage Handling: Safely manage luggage from check-in to loading onto aircraft, ensuring it is tracked properly.n- Check-In Procedures: Facilitate the check-in process, helping passengers with ticketing and boarding passes.n- Communication: Coordinate with various airport departments to relay important information regarding flights and services.n- Safety Protocols: Uphold security measures and adhere to safety regulations to maintain a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively assist passengers and work alongside team members. Attention to detail is crucial in handling luggage and ensuring compliance with safety guidelines. A customer-oriented attitude and the ability to work in a fast-paced environment will contribute significantly to overall passenger satisfaction. Applicants should be 12th pass and comfortable with a work-from-office setup. Previous experience is not mandatory, making this an excellent entry-level opportunity for motivated individuals seeking to grow in the airline industry.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Morigaon
Ground Management Ground Operation Ground Handling Interpersonal Skills Airline Operations Passenger Handling Airport Ground Handling Aviation Aviation Security Ground Staff Activities Cargo Handling Hospitality Airport Operation Airport Cargo
Join the team as an Airport Ground Staff member in Morigaon, India, where you will be essential in ensuring smooth airport operations and providing excellent service to travelers.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, baggage handling, and any inquiries they may have for a seamless travel experience.n n2. Flight Coordination: Work closely with other airport staff to ensure timely boarding and departures. This includes monitoring flight schedules and updating passengers accordingly.nn3. Safety Procedures: Ensure compliance with safety regulations and procedures, contributing to a secure environment for both passengers and staff.nn4. Customer Service: Provide friendly and efficient service to all guests, addressing any issues and ensuring customer satisfaction.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a strong desire to learn and grow in the aviation industry. Good communication skills are essential for effective interaction with travelers and team members. A positive attitude, teamwork, and dedication to providing outstanding customer service are highly valued. The ideal candidate should be adaptable and willing to work in a fast-paced environment, demonstrating reliability and professionalism at all times. This role is full-time and requires a commitment to working from the office at the airport.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Jorhat
Aviation Airport Cargo Air Cargo Ground Manager Air Ticketing
We are looking for an Air Cargo Executive to join our team in Jorhat, Assam. This entry-level position is ideal for individuals with a passion for logistics and air freight, looking to start their career in the industry.nnKey Responsibilities:nn- Cargo Coordination: Work closely with transport teams to ensure smooth movement of cargo. You will help schedule flights, manage documentation, and track shipments.nn- Communication: Interact with customers, airlines, and ground staff to relay crucial information about cargo status. Clear communication is essential for providing updates and addressing queries.nn- Documentation: Assist in preparing necessary paperwork for air cargo operations, including invoices, shipping labels, and customs forms. Attention to detail is important to ensure accuracy in documentation.nn- Problem Solving: Address any issues that arise during cargo handling or transport. This can include delays, lost shipments, or errors, requiring quick thinking and effective solutions.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and have a keen interest in logistics. Strong communication skills are necessary for effective collaboration with team members and clients. Basic computer skills and a familiarity with cargo tracking systems are desirable. A proactive attitude and willingness to learn will help you thrive in this dynamic environment. You must be detail-oriented to manage documentation effectively and ensure timely operations.
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Airline Operations Aviation Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Ground Staff Activities Hospitality Airport Operation Ground Operation Airport Cargo Ground Management
We are seeking dedicated Airport Ground Staff to join our team in New Zealand. The ideal candidate will have 4 to 10 years of experience and a relevant educational background in fields like Business Administration, Hotel Management, or similar areas.Key Responsibilities:- Passenger Assistance: Provide timely help to passengers, including check-in, boarding, and addressing their inquiries. This ensures a smooth travel experience for everyone.- Baggage Handling: Manage the loading and unloading of luggage while maintaining safety protocols. This is crucial for protecting passenger belongings and ensuring efficient operations.- Safety Protocol Enforcement: Monitor and enforce safety regulations in the airport. Adhering to these protocols is vital for the safety of passengers and staff.- Communication: Coordinate with airline staff, security, and customs to ensure seamless operations. Effective communication is key to resolving issues quickly and maintaining schedules.- Customer Service: Deliver high-quality service to enhance passenger satisfaction. Positive interactions can greatly improve the overall travel experience.Required Skills and Expectations:- A degree or relevant qualification is preferred, demonstrating a solid educational background.- Strong interpersonal and communication skills are essential for effective interaction with passengers and team members.- Experience in customer service roles is highly valued, as it contributes to delivering excellent passenger support.- Time management skills are important to handle various tasks efficiently and ensure that operations run smoothly.- A proactive attitude and the ability to work under pressure are necessary traits for success in this fast-paced environment.
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Aviation Security Aviation Trainer Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Aviation Aviation Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
We are looking for experienced Ground Staff in Saudi Arabia to support our operations with professionalism and efficiency. This role requires individuals who are dedicated and enjoy working in a fast-paced environment. Key Responsibilities:- Passenger Assistance: Provide help to passengers during check-in, boarding, and baggage claims to ensure a smooth travel experience.- Baggage Handling: Safely manage all baggage and cargo, ensuring they are loaded and unloaded correctly according to regulations.- Customer Service: Address passenger inquiries and concerns with a friendly demeanor, demonstrating excellent communication skills.- Safety Checks: Conduct routine safety checks and inspections on equipment and facilities to maintain compliance with safety regulations.- Coordination with Airlines: Work closely with airline representatives to ensure efficient service delivery and timely departures.- Record Keeping: Maintain accurate records of passenger details, luggage, and services provided for reporting and analysis.To excel in this role, candidates should possess several key skills and meet specific expectations:- Experience: A minimum of 9 to 15 years in a ground staff or related position, showcasing a deep understanding of airport operations.- Communication Skills: Strong verbal communication and interpersonal skills to effectively interact with passengers and colleagues.- Teamwork: Ability to work cooperatively in a team environment while managing multiple tasks efficiently.- Attention to Detail: Critical for ensuring safety, security, and proper handling of passenger luggage.- Flexibility: Willingness to work in shifts, including weekends and holidays, to meet operational needs.
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  • 7 - 13 yrs
  • Singapore
Aviation Security Aviation Trainer Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Ground Operations Staff Ground Handling Staff Ground Staff Manager Ground Staff Security Airline Ground Staff
We are seeking a dedicated and skilled Ground Staff to join our team in Singapore. The ideal candidate will be responsible for ensuring smooth operations at the airport, providing excellent customer service, and maintaining safety and security standards.Key Responsibilities:- Customer Service Assistance: Greet and assist passengers to ensure a pleasant airport experience, answering inquiries, and providing information about flights and services.- Baggage Handling: Oversee the check-in process and manage baggage to ensure that all luggage is properly tagged and handled with care.- Safety and Security Checks: Conduct security screenings and checks to ensure the safety of all flights and passengers, complying with airport regulations.- Coordination with Airlines: Liaise with airline representatives for coordination of flight schedules and operations, ensuring that all information is relayed accurately.- Emergency Handling: Assist in emergency situations by following specific protocols and providing support to affected passengers.Required Skills and Expectations:Candidates should have a minimum of 7 years of experience in a similar role, showcasing a strong understanding of airport operations. A basic education level of 12th pass is required. Excellent communication skills in English are necessary, and knowledge of additional languages is an advantage. The ideal candidate should exhibit a strong customer service orientation, have good problem-solving abilities, and work well under pressure. Flexibility with shifts and a commitment to teamwork is essential for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are looking for a dedicated Airport Terminal Services Agent in Bhopal, India. This full-time role is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade education. nnAs an Airport Terminal Services Agent, your main responsibility will be to ensure an excellent travel experience for passengers. You will assist with various tasks, including check-in procedures, managing flight information, and providing customer service.nnKey responsibilities include:nn- Passenger Check-In: You will help passengers check in for their flights, ensuring that all necessary documents are in order and guiding them through the process smoothly.n n- Flight Information Management: You will monitor and relay important flight information, including delays and gate changes, to keep passengers updated.nn- Customer Support: You will address passenger inquiries and concerns, providing helpful and timely information to enhance their travel experience.nn- Coordination with Team: You will work closely with other team members and departments to ensure efficient airport operations.nnTo succeed in this role, you should have strong communication skills and a friendly demeanor. Being organized and detail-oriented will help you manage various tasks effectively. Additionally, a willingness to work in a team and adapt to fast-paced environments is essential. If you have a passion for customer service and enjoy working with people, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Chandigarh
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are looking for a dedicated Airport Terminal Services Agent in Chandigarh. This entry-level position is ideal for those with up to two years of experience or fresh graduates who have completed their 12th grade. The role involves assisting passengers and ensuring smooth operations within the airport terminal.nnKey Responsibilities:nn- Customer Assistance: You will greet passengers, provide information about flights, and help with check-in procedures. Your friendly demeanor will create a welcoming environment.nn- Baggage Handling: You will assist in managing luggage and ensuring that it is processed correctly. This includes monitoring lost luggage claims and helping passengers with their baggage queries.nn- Safety Compliance: You will ensure that all safety regulations are followed in the terminal. This helps maintain a secure environment for both passengers and staff.nn- Coordination: You will work closely with various airport departments to manage boarding processes and resolve any issues that may arise.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent communication skills to interact effectively with passengers and team members. A team-oriented mindset is essential, as you will work alongside various airport staff to ensure smooth operations. Attention to detail is important for managing flight schedules and baggage handling. A proactive attitude and the ability to handle stressful situations with a calm demeanor are necessary to excel in this fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
As an Airport Terminal Services Agent in Delhi, you will play a crucial role in ensuring a smooth experience for travelers at the airport. This is an entry-level position ideal for energetic individuals who enjoy working in a fast-paced environment.nnKey Responsibilities:nn- Passenger Assistance: Provide exceptional service to passengers by answering queries and assisting with check-in procedures, ensuring their journey begins on a positive note.n n- Check-in Coordination: Manage the check-in process efficiently, ensuring passengers receive their boarding passes and luggage tags correctly to facilitate seamless boarding.nn- Baggage Handling Support: Assist with baggage handling, providing information on baggage claim procedures and resolving any issues related to lost or damaged luggage.nn- Emergency Procedures: Be knowledgeable about airport emergency procedures and protocols to ensure passenger safety and quick responses in unexpected situations.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be comfortable interacting with diverse groups of people. Strong communication skills are essential, along with a friendly demeanor. A basic understanding of customer service principles will be advantageous. You should be willing to work in an office environment at the airport, demonstrating reliability and a team-oriented attitude. Flexibility to adapt to changing schedules and situations is also important for success in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Guwahati
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking dedicated Airline Ground Staff to join our team in Guwahati, India. This full-time position is ideal for freshers or those with minimal experience who are passionate about the aviation industry.Key responsibilities include assisting passengers with check-in and boarding procedures, ensuring smooth luggage handling, and providing information about flights and airport services. You will play a vital role in creating a positive travel experience for our passengers.In addition, you will be responsible for monitoring flight schedules, managing boarding gates, and addressing any issues that arise during the check-in and boarding process. Maintaining a clean and organized environment in the airport terminal is also essential.To be successful in this role, you should possess strong communication skills to effectively interact with passengers and colleagues. Attention to detail is crucial to ensure all procedures are followed correctly. You must be able to work in a fast-paced environment and handle stressful situations with a calm demeanor. Punctuality and reliability are also key, as you will be part of a team that operates on strict time schedules.Candidates should have completed their 10th standard and be female, as per the job requirements. We welcome enthusiastic individuals eager to learn and grow in the aviation field.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Pune
Housekeeping Air Ticketing Internal Communication Airport Operation Ground Handling Ground Staff Activities Personality Development Cargo Handling Ground Management Airport Cargo Google API
We are seeking a dedicated Ground Staff Executive to join our team in Pune, India. This entry-level position is ideal for those who have recently completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. Passenger Assistance: You will greet passengers and provide them with necessary information regarding flight schedules, check-in procedures, and boarding processes, ensuring a smooth travel experience.2. Check-In Process: Assist with the check-in procedures for passengers, including verifying travel documents, issuing boarding passes, and managing baggage check-in, all while maintaining timelines.3. Customer Service: Address and resolve passenger queries and complaints courteously and efficiently, helping to enhance customer satisfaction and loyalty.4. Safety Compliance: Ensure all safety protocols are followed during boarding and disembarkation, contributing to a secure environment for both passengers and staff.5. Team Collaboration: Work closely with fellow staff members and other departments to ensure seamless operation and communication throughout the airport.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with passengers. Basic computer skills will be beneficial for managing check-in systems. You should be adaptable and able to work in a fast-paced environment, demonstrating attention to detail. Enthusiasm for learning and growing in the aviation field is essential.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Thiruvananthapuram
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: ThiruvananthapuramEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Hyderabad
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: HyderabadEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Flight Attendant Flight Steward Flight Stewardess Flight Supervisor Air Hostess Senior Cabin Crew Cabin Crew Cabin Attendant Air Traffic Controller Airport Executive
Job TitleFlight Attendant Job SummaryWe are seeking enthusiastic, customer-focused, and safety-conscious Flight Attendants to join our airline team. As a Flight Attendant, you will be responsible for ensuring the safety, security, and comfort of passengers throughout every stage of the flight. The role requires excellent communication skills, professionalism, and the ability to remain calm under pressure while delivering exceptional customer service.Key ResponsibilitiesPassenger Safety- Conduct pre-flight safety checks of the aircraft cabin and emergency equipment.- Ensure all safety equipment is operational before departure.- Demonstrate safety procedures and emergency exits before takeoff.- Verify passengers comply with aviation safety regulations.- Assist passengers in fastening seat belts and stowing baggage properly.- Monitor cabin safety during takeoff, landing, and turbulence.- Handle onboard emergencies such as medical incidents, evacuations, fire, smoke, and decompression.- Administer first aid when required.Customer Service- Welcome passengers onboard with a professional and friendly attitude.- Assist passengers with boarding and seating arrangements.- Help elderly passengers, children, pregnant women, and passengers with disabilities.- Serve meals, snacks, and beverages according to airline standards.- Respond promptly to passenger requests and concerns.- Maintain a pleasant and comfortable cabin environment.- Resolve passenger complaints professionally.Cabin Management- Perform cabin inspections before, during, and after flights.- Ensure cleanliness and organization of the aircraft cabin.- Monitor lavatories and replenish supplies when necessary.- Secure cabin before takeoff and landing.- Complete post-flight cabin checks.Emergency Response- Operate emergency equipment effectively.- Lead passenger evacuations during emergencies.- Coordinate with pilots and fellow crew members during emergency situations.- Follow all airline emergency procedures.- Assist emergency responders if required.Security Duties- Identify suspicious activities or security threats.- Report security concerns to the Captain immediately.- Ensure unauthorized items are not carried onboard.- Enforce airline security procedures.Communication- Communicate effectively with passengers and crew.- Coordinate with pilots regarding cabin conditions.- Make clear public announcements.- Complete required flight reports and incident documentation.Required Qualifications- Minimum qualification: 10+2 (Higher Secondary) or equivalent.- Diploma or Degree preferred.- Cabin Crew certification is an advantage.- Freshers and experienced candidates can apply.- Valid passport (preferred for international airlines).- Willingness to relocate and travel extensively.- Flexible to work shifts, weekends, holidays, and overnight schedules.Required Skills- Excellent communication skills- Customer service excellence- Professional grooming- Positive attitude- Teamwork- Leadership skills- Problem-solving ability- Time management- Attention to detail- Conflict resolution- Decision-making skills- First Aid knowledge- Emergency handling- Cultural awareness- Adaptability- Multitasking ability- Patience- Emotional intelligence- Active listening- Stress managementPhysical Requirements- Good physical fitness.- Ability to stand for long hours.- Ability to lift and carry cabin baggage.- Excellent eyesight (corrective lenses acceptable as per airline policy).- Clear speech and hearing.- Professional appearance and grooming.- Ability to swim (required by many airlines).- No visible tattoos or body piercings where prohibited by airline policy.Preferred Competencies- Passenger handling- Crisis management- Cabin safety procedures- Food and beverage service- Interpersonal communication- Hospitality management- Aviation regulations knowledge- Safety compliance- Service recovery- Complaint handlingDaily Duties- Attend pre-flight briefing.- Review flight details and passenger information.- Inspect emergency equipment.- Welcome passengers onboard.- Assist with boarding.- Conduct safety demonstrations.- Serve meals and beverages.- Monitor cabin throughout the flight.- Respond to passenger requests.- Handle emergencies if required.- Prepare cabin for landing.- Assist passengers during disembarkation.- Complete post-flight documentation.Working Conditions- Domestic and international travel.- Rotational shifts.- Night duties.- Weekend and holiday work.- Long working hours.- Frequent time-zone changes.- Physically demanding work environment.Salary (India)Approximate monthly salary:- Fresher: 25,000 - 45,000- Experienced: 45,000 - 80,000+- International Airlines: 1,00,000 - 2,50,000+ (depending on airline and route)Additional benefits may include:- Travel allowances- Layover allowance- Medical insurance- Free or discounted air travel- Uniform allowance- Paid leave- Performance incentives- Retirement benefits (as per company policy)
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Surat
Data Entry Operator Back Office Executive Passport Checking Ground Management Airport Ground Staff Man Management Ticketing Executive
We are urgently hiring ground staff in Surat for full-time positions. This role is ideal for those who are passionate about the airline industry and want to start a career in air-tickets and cabin crew services.Key Responsibilities:You will assist in air ticketing procedures, ensuring accurate information is provided to customers. You will also support cabin crew members in various tasks, contributing to a smooth flight experience for passengers. Regular engagement with customers will be required, so strong communication skills are essential.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess a willingness to learn. We welcome freshers and those with up to two years of experience in relevant roles. Strong interpersonal skills and a customer-oriented mindset are vital as you will frequently interact with passengers and airline personnel. Having a valid identification document is necessary for the role.Working Schedule:The work hours are from 10 AM to 6 PM, and candidates should be willing to work from the office in Surat.This role presents a valuable opportunity for individuals looking to gain experience and grow within the airline industry. This position is suited for those residing in or willing to relocate to Surat.
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Hiring Freshers || Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Coimbatore
Passport Checking Ticket Booking Ticket Checking Staff Ground Management Ground Operation Data Entry Operator Airport Ticketing Man Management Customer Care
As an Air Ticketing Staff member, you will play a vital role in assisting customers with their travel needs, ensuring a seamless ticketing experience.Key Responsibilities:- Ticket Booking: Assist customers in booking flights by providing relevant options based on their preferences and budget, ensuring they understand the terms of their purchase.- Customer Service: Address customer queries and concerns promptly, offering guidance on ticket changes, cancellations, and refunds to maintain high satisfaction levels.- Flight Information: Stay updated on flight schedules, availability, and pricing, providing customers with accurate information to help them make informed decisions.- Documentation Processing: Collect necessary identification and travel documents from customers and ensure they are correctly processed for ticket issuance.- Payment Handling: Manage payments securely, offering various payment options and ensuring all transactions are processed accurately.- Coordination with Airlines: Maintain communication with different airlines to confirm bookings, resolve issues, and get updates on flight statuses.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact effectively with customers and colleagues.- Attention to Detail: You must pay close attention to details to avoid errors in bookings and maintain accuracy in documentation.- Customer Service Orientation: A friendly and helpful attitude towards customers is critical in providing excellent service and resolving issues.- Basic Computing Skills: Proficiency in using computers, ticketing software, and online booking tools is necessary for efficient operations.- Team Player: Ability to work well within a team environment, supporting colleagues and sharing responsibilities effectively.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Coimbatore
Computer Operator Ticketing Executive Passport Checking Ticket Checking Staff Customer Care Airport Ground Staff Air Hostess Man Management Ground Operation
Urgent Hiring For Air TicketingInterview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location CoimbatoreWork Experience - Fresher and 3 Years
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi NCR
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-Solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive
Join our team as an Airline Customer Service Representative in Delhi NCR, where you will assist passengers with their travel needs and ensure a delightful experience.nnKey Responsibilities:n- Assist Passengers: Provide support to customers by answering inquiries regarding flight schedules, ticketing, and baggage handling.n- Resolve Issues: Address and resolve complaints and issues effectively, maintaining a positive and professional attitude throughout.n- Maintain Records: Accurately document customer interactions and ensure that all information is up-to-date in our systems.n- Promote Services: Inform customers about airline services and promotions, enhancing their understanding and encouraging utilization.nnRequired Skills and Expectations:nCandidates should be enthusiastic about working in a fast-paced environment. Strong communication skills are essential for effectively interacting with diverse individuals. The ability to stay calm under pressure and provide excellent customer service is crucial. A commitment to teamwork and a willingness to take the initiative will help you succeed in this role. As this position is office-based, punctuality and reliable attendance are important. Ideal candidates will be proactive, detail-oriented, and capable of handling various customer-related tasks efficiently. A positive attitude and a passion for helping others will enhance both your experience and that of our passengers.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
The Airport Manager will oversee daily airport operations in Patna, ensuring safety, efficiency, and passenger satisfaction. This role is suitable for individuals with up to five years of experience and a minimum of a 12th-grade education.nnKey responsibilities include supervising airport staff, ensuring compliance with safety regulations, and addressing passenger inquiries and concerns. The Airport Manager will also coordinate with various departments to facilitate smooth operations and handle any emergencies that arise on-site, ensuring a safe environment for all travelers.nnCandidates should possess strong leadership and communication skills, as they will interact with team members, government authorities, and passengers regularly. They must demonstrate problem-solving abilities to handle unexpected challenges effectively and provide excellent customer service to enhance the passenger experience. Basic computer skills and the ability to work well in a team environment are essential in this role. The ideal candidate should be organized and detail-oriented, capable of managing multiple tasks simultaneously while maintaining a focus on safety and operational efficiency. nnThis is a full-time office-based position requiring commitment and dedication to fostering a positive airport experience for travelers in Patna.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
Join our team as Airport Ground Staff in Gurgaon, India. This role is ideal for individuals seeking an entry-level position in the aviation industry, with opportunities for growth and development. nnKey Responsibilities:n1. Passenger Assistance: Help passengers with check-in processes, answer queries, and provide information about flight schedules and gates.n2. Baggage Handling: Ensure the safe loading and unloading of luggage, maintaining proper records and tracking.n3. Safety Protocol Compliance: Adhere to safety regulations and procedures to ensure a secure environment for passengers and staff.n4. Coordination with Team: Work collaboratively with other ground staff and departments to ensure smooth operations and timely services.n5. Customer Service: Address passenger concerns and complaints with professionalism, ensuring a positive travel experience.nnRequired Skills and Expectations:nCandidates should have completed at least their 12th grade and possess effective communication skills. A friendly and approachable attitude is essential for engaging with passengers. The ability to work under pressure and adapt to changing situations is important, as the airport environment can be dynamic. Teamwork is crucial, and candidates must be willing to collaborate with others to achieve common goals. A commitment to maintaining high standards of safety and service is also expected. Flexibility with work hours, including weekends and holidays, is necessary in this full-time office-based role.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Visakhapatnam
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVisakhapatnamTirupatiVijayawadaKadapaKurnoolRajahmundryPuttaparthiRaipurJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Ahmedabad
Administrative Executive Admin Executive Admin Support Executive System Support Executive Administration Officer Administration Supervisor Administration Manager Administration Head Admin Ground Staff Air Ticketing Executive Airport Cargo Air Cargo Executive Airport Operation Airport Manager Airport Executive
We are seeking an Airport Administrative Executive to join our team in Ahmedabad. The ideal candidate will be responsible for supporting airport operations and administrative tasks.Key Responsibilities:- Manage Documentation: Assist in handling various airport-related documents, ensuring they are filed accurately and organized for easy access.- Support Daily Operations: Help with the smooth execution of daily airport operations by coordinating with various teams and departments.- Customer Service: Address queries from passengers and airport staff, providing assistance with a friendly and professional approach.- Data Entry: Accurately input and maintain records in online systems, ensuring data integrity and confidentiality.- Communication Coordination: Facilitate communication between departments and teams to enhance operational efficiency and resolve any issues that may arise.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail, enabling them to manage multiple tasks effectively. Good communication skills, both verbal and written, are essential for interacting with staff and customers. A positive attitude and a willingness to learn are crucial, especially for those with limited experience. The role requires a minimum educational qualification of 10th grade. We welcome applicants with 0 to 6 years of experience in administrative roles. Proficiency in basic computer skills is necessary to perform various administrative tasks efficiently. This position is full-time and requires working from the office.
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Hiring Freshers || Airport Ground Staff

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Ahmedabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Customer Service Personality Development Basic Computer Skil
Join our dynamic team as Airport Ground Staff in Ahmedabad, India, where you will play a crucial role in ensuring smooth airport operations and exceptional customer service.nnKey Responsibilities:n1. Customer Assistance: Provide support to passengers by answering queries, guiding them through check-in procedures, and ensuring their overall comfort and safety.n2. Baggage Handling: Assist in the safe and efficient handling of luggage, ensuring timely delivery to and from the aircraft.n3. Check-in Processing: Facilitate passenger check-in by verifying travel documents and issuing boarding passes, ensuring a seamless travel experience.n4. Coordination with Airlines: Work closely with airlines and other ground staff to coordinate flight schedules and respond to any operational issues that may arise.nnRequired Skills and Expectations:nCandidates should have completed at least the 12th grade and possess strong interpersonal skills, as interacting with passengers and team members is essential. A positive attitude and professionalism in handling various situations, including managing passenger concerns and high-pressure environments, are expected. Basic knowledge of airport operations and an ability to work collaboratively within a team are important for success in this role. Punctuality and reliability are crucial, as you will be part of a fast-paced environment that requires strict adherence to schedules and safety protocols. Previous experience is welcome but not necessary.
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Hiring Fresher / Airport Ground Staff / 12th Pass

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Varanasi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Customer Service Personality Development Basic Computer Skil
Join our team as an Airport Ground Staff member in Varanasi, India, where you will play a crucial role in the smooth operation of airport services. This position is ideal for individuals seeking a rewarding career in aviation, with opportunities for growth and development.nnKey Responsibilities:n- Customer Service: Assist passengers with inquiries, check-in procedures, and boarding, ensuring a positive travel experience.n- Baggage Handling: Safely manage the loading and unloading of luggage, ensuring that all bags are tagged correctly and handled with care.n- Coordination: Work closely with airline staff and security personnel to facilitate smooth operations, including flight schedules and passenger flow.n- Safety Compliance: Follow all safety protocols and regulations to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations:nCandidates should have completed their 12th grade and possess effective communication abilities, enabling them to interact professionally with passengers and colleagues. Adaptability is key, as the airport environment can be dynamic and fast-paced. Basic problem-solving skills are important to address any passenger queries or concerns efficiently. A friendly demeanor with a commitment to excellent service is essential, as ground staff are often the first point of contact for travelers. Previous experience in customer service or related fields is a plus, but not mandatory, as we encourage individuals with 0 to 5 years of experience to apply.
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Hiring Fresher / Airport Ground Staff / 12th Pass

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Lucknow
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Customer Service Personality Development Basic Computer Skil
Join our team as Airport Ground Staff in Lucknow, where you'll play a vital role in ensuring smooth operations at the airport. This position is ideal for individuals who are enthusiastic about the aviation industry, with opportunities for both freshers and those with experience.nnKey Responsibilities:nn1. Passenger Assistance: Help travelers with check-in, boarding, and baggage handling to ensure a pleasant journey.nn2. Customer Service: Provide excellent service to passengers by addressing their queries and concerns promptly and professionally.nn3. Baggage Handling: Safely manage the loading and unloading of luggage, ensuring it reaches the right destination without damage.nn4. Communication: Relay important flight information, including updates and instructions, to passengers and crew members.nn5. Safety Compliance: Follow safety protocols and airline regulations to maintain a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should possess a minimum of a 12th-grade education. Strong communication skills in both English and Hindi are essential to effectively interact with passengers. A friendly and approachable demeanor is important, as you will be the first point of contact for travelers. Applicants should show a willingness to work as part of a team and adapt to a fast-paced environment. Flexibility regarding work hours and the ability to handle stressful situations will contribute to success in this role.
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  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Bhubaneswar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Bhubaneswar, India. We are looking for dedicated individuals to ensure smooth airport operations and exceptional customer service.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes, making their travel experience smooth and enjoyable.n2. Safety Procedures: Follow safety regulations and guidelines to ensure the well-being of passengers and staff at all times.n3. Communication: Serve as a point of contact between passengers and airline personnel, addressing inquiries and providing timely updates about flights and services.n4. Operational Support: Assist with the loading and unloading of luggage and cargo, ensuring that all tasks are completed efficiently and on time.n5. Team Collaboration: Work closely with other ground staff and airport departments to maintain a coordinated approach to operations.nnRequired Skills and Expectations:nnCandidates should have a minimum education of 10th grade and 1 to 7 years of relevant experience in a similar role. Strong communication skills are necessary, as you will interact with passengers and team members regularly. A friendly demeanor and problem-solving attitude are essential to handle various situations that arise in an airport environment. You should be able to work in a team, adapt to a fast-paced environment, and remain calm under pressure. Candidates must be committed to providing high-quality service and maintaining safety standards at all times.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Patna, India, where you will help ensure a smooth and efficient airport experience for travelers. This full-time position welcomes individuals with varying levels of experience, from freshers to those with up to six years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers during check-in and boarding. This includes helping with luggage and answering queries.nn2. Baggage Handling: Manage the proper loading and unloading of luggage to ensure it is safely transported.nn3. Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment within the airport.nn4. Customer Service: Create a positive experience for travelers by assisting them professionally and courteously.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade. A friendly and approachable attitude is essential, as you will be interacting with passengers daily. Good communication skills are necessary to convey information clearly and effectively. Flexibility in working hours is important, as airport operations can vary. Teamwork is crucial, as you will collaborate with other staff members to ensure smooth operations. Candidates should be ready to work in a fast-paced environment and must be proactive in addressing passenger needs. A commitment to safety and quality service is expected at all times.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Kanpur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor to manage airport operations in Kanpur, India. This full-time role is perfect for individuals with experience ranging from 0 to 6 years and requires only a 10th-grade education.nnKey Responsibilities:nn1. Oversee daily airport operations: Ensure that all airport functions are running smoothly and efficiently, coordinating with different teams for seamless operation.nn2. Manage staff: Supervise airport staff to ensure they perform their duties effectively and provide excellent service to passengers.nn3. Ensure safety and security: Monitor safety protocols and security measures, ensuring that regulations are followed to maintain a secure airport environment.nn4. Handle customer inquiries: Address passenger concerns and queries, providing assistance and ensuring a positive airport experience.nn5. Coordinate with authorities: Work closely with airport and airline authorities to implement policies and resolve operational issues.nnRequired Skills and Expectations:nnCandidates must have good communication skills to effectively interact with passengers and staff. Strong leadership abilities are essential for supervising the team and managing daily operations. Being detail-oriented is crucial for monitoring safety and security measures. A flexible and proactive attitude is also necessary to handle unexpected challenges that may arise during airport operations. Moreover, the ability to work in a fast-paced environment will be important for ensuring smooth operations even during busy periods.
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Hiring Fresher / Airport Ground Staff / 10th Pass

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Ground Staff member in Dhanbad, India. This full-time position is ideal for individuals looking to start their careers in the aviation industry, especially those with a passion for customer service and teamwork.nnKey Responsibilities:nn- Customer Assistance: Provide help to passengers with check-in, boarding, and baggage handling. Ensure a smooth travel experience by addressing any queries or concerns they may have.n n- Operational Support: Collaborate with other staff to facilitate efficient airport operations. Assist in maintaining on-time departures and arrivals by coordinating with various departments.n n- Safety Protocols: Adhere to airport safety and security regulations. Conduct checks to ensure compliance with safety standards, ensuring the well-being of passengers and staff.nnRequired Skills and Expectations:nnCandidates should ideally have completed their 10th grade. Since this is an entry-level position, prior experience is not necessary; however, a friendly demeanor and a willingness to learn are essential. Strong communication skills are vital to interact effectively with passengers and team members. Attention to detail is important for ensuring the safety and satisfaction of travelers. A proactive attitude and the ability to work in a fast-paced environment will greatly benefit candidates in this role. A commitment to providing excellent service and a team-oriented mindset is highly valued as well.
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Hiring Fresher - Airport Ground Staff - Patna

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna City
Airline Operations Airport Operation Aviation Hospitality Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nWe are looking for enthusiastic individuals to join our team as Airport Ground Staff in Patna City. This is a full-time office-based position ideal for candidates with minimal experience, including those who have just completed their 10th grade.nnKey Responsibilities:nn1. Passenger Assistance: You will help passengers check-in for their flights, ensuring they have their necessary documents ready and providing any needed information.nn2. Baggage Handling: Your role involves overseeing the safe loading and unloading of passenger luggage, making sure all bags are properly tagged and handled with care.nn3. Check-in Support: You will assist in managing the check-in counters, ensuring a smooth process for boarding by helping passengers navigate through various procedures efficiently.nn4. Customer Service: Providing excellent customer service is essential. You will address passenger inquiries and resolve any concerns they may have, creating a positive travel experience.nnRequired Skills and Expectations:nnWe expect candidates to be friendly and approachable, with strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial, especially when handling documentation and baggage. Punctuality and the ability to work in a fast-paced environment are vital. A professional appearance and demeanor are also important, as you will represent the airport staff to travelers and visitors.
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Hiring Fresher / Airport Ground Staff / 10th Pass

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Uttar Dinajpur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nJoin our team as Airport Ground Staff in Uttar Dinajpur, India, where you will play a key role in ensuring a smooth experience for travelers at the airport.nnThe main responsibilities of this position include managing passenger check-ins, assisting with baggage handling, and providing customer service throughout the airport. You will greet passengers, help with any inquiries, and ensure they know their flight details and gate information. Additionally, you will work with the airline's system to check in passengers efficiently and assist with any baggage that may need special attention. Your role also involves maintaining safety standards and keeping the airport environment clean and organized.nnTo be successful in this position, you should have strong communication skills to interact well with passengers and colleagues. Attention to detail is essential, as you will be handling important documents and ensuring the accuracy of check-in processes. Being a team player is important, as you will collaborate with various departments within the airport. A flexible attitude will help you adapt to changing schedules and busy periods. Lastly, a dedication to excellent customer service will ensure that you meet the needs of travelers and create a positive experience in a fast-paced environment.
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