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Convincing Power Jobs

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  • 1 - 5 yrs
  • Andheri West Mumbai
Documentation Convincing Power Coordination Skills Presentation Skills Interpersonal Skills
We are seeking a motivated and friendly Admission Counsellor to join our team in Andheri West, Mumbai. The ideal candidate will assist prospective students in navigating the admissions process to ensure they find the right educational programs.Key responsibilities include:1. **Student Interaction:** Actively engage with prospective students through phone calls, emails, and in-person meetings to provide information about available courses and admission procedures.2. **Counselling:** Offer personalized guidance to students to help them choose the best courses based on their interests, academic background, and career goals.3. **Documentation:** Assist students with the preparation and submission of admission documents, ensuring that all information is accurate and complete.4. **Follow-Up:** Maintain regular follow-ups with potential students to keep them informed about application status and any upcoming deadlines.5. **Reporting:** Keep track of inquiries, applications, and student feedback, and provide updates to the management team as needed.The ideal candidate will have 1 to 5 years of experience in a similar role, demonstrating strong communication skills and a passion for helping others. A minimum education level of 12th pass is required. Candidates should have good organizational skills, computer proficiency, and the ability to work independently in a fast-paced office environment. A friendly demeanor and the ability to build rapport with students are essential for success in this position.
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  • 0 - 1 yrs
  • 20.0 Lac/Yr
  • Kotputli Jaipur
Communication Direct Marketing Marketing Communication Field Sales Inside Sales Convincing Power Sales Business Development Sales Communication Skills
Plotex Realty is hiring energetic and confident candidates for the position of Sales Executive - Calling Process for our plots and farmhouse sales division in Kotputli, Rajasthan. The candidate will be responsible for handling customer calls, explaining project details, generating leads, and coordinating site visits with interested clients.The ideal candidate should have good communication and convincing skills in Hindi. Candidates must be confident while speaking with customers and should be able to maintain proper follow-up with clients. Basic computer knowledge and customer handling skills will be an added advantage. Freshers who are passionate about sales and marketing can also apply.Key responsibilities include calling prospective customers, understanding their property requirements, sharing project information, maintaining customer databases, and assisting the sales team in closing deals. The candidate should be target-oriented and capable of building strong customer relationships through regular follow-ups.We offer an attractive salary package along with performance-based incentives and career growth opportunities in the real estate sector.
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  • 2 - 4 yrs
  • 2.5 Lac/Yr
  • Noida Sector 132
Online Sales Lead Generation Negotiation Skills Convincing Power Cold Calling B2B Sales English Language Outbound Sales Tele Sales Basic Computer Skills Interpersonal Skills Outbound Calling Marketing Communication Communication Skills
Role Overview We are looking for a confident and enthusiastic Tele-calling Executive to connect with leads, explainour eco-friendly machinery solutions, and set up qualified prospects for our sales team.Key Responsibilities
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  • 1 - 1 yrs
  • Nirman Vihar Delhi
Convincing Power Outbound Sales Cold Calling Inbound Calling Telesales Tele Sales
We're Hiring Sales & Calling Animation Industry Nirman Vihar, DelhiAre you a confident communicator who loves talking to people and closing deals? We are a Animation Company based in Nirman Vihar, Delhi and we're looking for a Sales person who can help us grow our client base through smart outreach and conversations! Role: Sales & Cold Calling Location: Nirman Vihar, Delhi (In-Office) Industry: Animation & Creative MediaWhat You'll Do: Cold call potential clients & introduce our animation services Follow up with leads & maintain client relationships Understand client needs & suggest the right animation solution Maintain call records & daily reportsWho Should Apply: Good communication skills (Hindi & English) Confident, target-driven & enthusiastic Interested in sales, media or creative industry Salary + Attractive Incentives on every conversion! Nirman Vihar, East DelhiLet's build something creative together! #Hiring #AnimationIndustry #Salesperson #Delhi #NirmanVihar #ColdCalling #CreativeJobs #NowHiring
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Hiring For Sales Executive

Zain Placement Consultancy

  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Kadma Jamshedpur
Retail Sales Direct Sales Field Sales Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales
We are looking for a motivated Sales Executive to join our team in Kadma. The ideal candidate should have 1 to 2 years of experience in sales and possess a positive attitude towards meeting and exceeding sales targets. As a Sales Executive, you will play a key role in promoting our products and building lasting relationships with customers.**Key Responsibilities:**- **Customer Engagement:** Interact with potential customers to understand their needs and promote suitable products, ensuring a high level of customer satisfaction.- **Sales Target Achievement:** Work towards achieving monthly and quarterly sales targets, using effective techniques to drive sales and contribute to overall business growth.- **Market Research:** Stay updated on market trends and customer preferences, providing feedback to the management team for strategic planning.- **Product Knowledge:** Develop a strong understanding of our products to confidently answer customer queries and provide necessary information for informed purchasing decisions.- **Feedback Collection:** Gather customer feedback for continuous improvement of products and services, ensuring we are responsive to market demands.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education and experience in sales. Strong communication and interpersonal skills are essential for building customer relationships. A results-driven mindset is expected, along with the ability to work independently and as part of a team. Proficiency in basic computer and report-writing skills will be an advantage. Candidates should possess a proactive approach and a willingness to learn about new products and strategies.
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  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Delhi
Outbound Calling BPO Call Center Convincing Power
We are looking for a Tele Marketing Executive to join our team in Delhi. This part-time position is suitable for individuals with 1 to 7 years of experience. As a Tele Marketing Executive, you will play a crucial role in connecting with potential customers and promoting our products or services.**Key Responsibilities:**- **Conducting Outbound Calls:** You will make calls to potential customers, introducing our products and services to generate interest and inquiries.- **Building Customer Relationships:** Establishing rapport with clients is essential. You will engage with them to understand their needs and provide relevant information.- **Collecting Customer Feedback:** Gathering insights from customers about their preferences and experiences to help improve our offerings.- **Updating Customer Database:** You will maintain accurate records of customer interactions and update the database with relevant information for future reference.- **Meeting Sales Targets:** A key part of your role will be to meet daily, weekly, and monthly sales goals through effective communication and persuasion.**Required Skills and Expectations:**- Strong communication skills are essential, as you need to engage customers effectively over the phone.- A friendly and persuasive tone is important for building relationships and promoting products.- Basic understanding of telemarketing techniques and sales strategies will be beneficial.- The ability to work independently and manage time efficiently is crucial for success in this part-time role.- A high school education (12th pass) is required to apply for this position.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Ahmedabad
Communication Customer Management Hard Working Motivating Skill Outbound Calling Voice Process Convincing Power Cold Calling
We are looking for a dedicated and energetic Tele Caller to join our team in Ahmedabad. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in sales and customer communication. **Key Responsibilities:**- **Make Outbound Calls**: The primary task involves contacting potential customers to inform them about our services and products, aiming to generate interest and leads. - **Provide Information**: You will be responsible for explaining our offerings clearly to customers, answering their questions, and addressing any concerns they may have.- **Maintain Call Records**: Keeping accurate records of all calls made, customer feedback, and follow-up actions is essential for tracking progress and improving our sales strategy.- **Follow Up with Leads**: After the initial calls, you will need to follow up with interested customers to encourage them to make a purchase or seek further information.- **Achieve Targets**: You will be expected to meet daily and monthly calling and sales targets to contribute to the overall success of the team.Required skills and expectations include:- Excellent communication skills in Hindi and/or English to clearly convey information and build rapport with customers.- Strong listening skills to understand customer needs and provide suitable solutions.- Basic computer skills to manage call logs and customer information effectively.- A motivated and positive attitude, with a willingness to learn and develop in a sales-focused environment.- Good time management to handle calls efficiently while maintaining quality in customer interactions.
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Female - Walk-In Interview For Visa Counsellor

Studies Overseas and Immigration Consultancy Services

  • 3 - 5 yrs
  • 6.5 Lac/Yr
  • Ludhiana
Sales Process Negotiation Skills Client Counselling Good Communication Convincing Power Interpersonal Skills Student Visa Handling Customer Queries Cold Calling Sales
As a Visa Counsellor in Ludhiana, you will assist clients in the visa application process, providing clear guidance and support. The role requires a strong understanding of various visa types and immigration policies to help clients fulfill their travel or study objectives.Key Responsibilities:1. **Client Consultations**: Meet with clients to understand their visa needs and assess their eligibility. This involves asking relevant questions and listening carefully to their requirements.2. **Application Guidance**: Provide step-by-step assistance on filling out visa applications, ensuring all information is accurate and complete. You will also help clients gather necessary documents for their submissions.3. **Stay Updated on Policies**: Keep yourself informed about changing immigration laws and visa requirements. This will allow you to provide the most current and accurate advice to clients.4. **Follow-Up Services**: Maintain contact with clients throughout the application process. You will offer updates on the status of their applications and address any issues that may arise.5. **Record Management**: Organize and maintain client files and documentation securely. This ensures that all records are up-to-date and easily accessible.To succeed in this position, you should have a graduate degree and 3-5 years of experience in a similar role. Strong communication skills, attention to detail, and the ability to empathize with clients are essential. You must also be comfortable working in an office environment and collaborate effectively with your team.
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  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Secunderabad
Negotiation Skills Strategic Communication Coordination Skills Good Communication Skills Convincing Power
Its Completely Students Councillor Job Activities Need to Handle Calls By Students and Their Parents and Make Them Understand Regarding Mbbs Course other Benefits in India and Abroad Opportunities and Their Career Benefits.
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  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • Chandigarh Sector 18
Basic Computers Call Center Sales Call Good Communication Skills Convincing Power Computer Skills
We are looking for an Immigration Consultant to join our team in Sector 18. In this full-time role, you will help clients navigate the immigration process, ensuring they understand their options and meet all necessary requirements.**Key Responsibilities:**- **Assess Client Needs**: Evaluate clients' immigration situations by discussing their details and objectives, helping them identify the best pathways available.- **Prepare Applications**: Help clients complete immigration forms and gather necessary documents, ensuring all submissions are accurate and comply with regulations.- **Provide Guidance**: Advise clients on immigration laws and procedures, keeping them informed about any changes that may affect their applications.- **Follow Up with Authorities**: Communicate with immigration authorities on behalf of clients, tracking application status and responding to any inquiries.- **Maintain Records**: Keep detailed records of client interactions, applications, and outcomes to ensure accurate tracking and reporting.**Required Skills and Expectations:**Candidates should have a minimum of 1 to 5 years of experience in immigration consulting or a related field. A basic education of at least 10th pass is needed. Strong communication skills in both written and verbal forms are essential to clearly convey information to clients. You should be detail-oriented, with the ability to handle multiple cases simultaneously while ensuring accuracy. Good analytical skills will help you assess clients' needs effectively. A commitment to client service and a proactive approach in staying updated with immigration rules and regulations are also vital for success in this role.
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Urgent Requirement For Sales Manager

Unique Manpower Consultancy

  • 1 - 5 yrs
  • 18.0 Lac/Yr
  • Navi Mumbai
Corporate Sales Retail Sales Marketing Customer Relationship Channel Sales Direct Marketing Marketing Communication Time Management Sales Operations Leadership Management Skills Lead Generation Direct Sales Interpersonal Skills Problem Solving Technical Sales Field Sales Negotiation Skills Convincing Power Project Sales Sales Strategy Target Achievement Area Sales Lead Management Sales Target Sales Communication Skills Cross Selling B2B Sales
We are seeking a motivated Sales Manager to lead our sales team in Navi Mumbai. The ideal candidate has 1 to 5 years of experience in sales and is a graduate. This full-time role requires a proactive individual with strong leadership skills.Key responsibilities include:1. **Team Leadership**: Guide and mentor the sales team to meet and exceed targets. Foster a collaborative environment that encourages growth and success.2. **Sales Strategy Development**: Create and implement effective sales strategies to drive revenue. Analyze market trends to identify opportunities for business growth.3. **Client Relationship Management**: Build and maintain strong relationships with clients. Understand their needs and provide solutions that align with our services.4. **Performance Tracking**: Monitor sales performance and report on metrics. Use data to assess team effectiveness and adjust strategies as necessary.5. **Training and Development**: Organize training sessions for team members to enhance their skills and product knowledge. Ensure the team is equipped to handle customer inquiries effectively.To succeed in this role, candidates must demonstrate excellent communication and interpersonal skills. A strong understanding of sales techniques and market dynamics is essential. The ability to analyze data and adapt to changing circumstances is crucial. We expect our Sales Manager to be results-driven, organized, and capable of working independently while fostering team cohesion.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Andheri East Mumbai
Microsoft Excel Outbound Calling Inbound Negotiation Skills Convincing Power
We are seeking a dedicated Tele Caller to join our team in Andheri East, Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires working from the office.Key Responsibilities:1. **Conduct Outbound Calls**: You will reach out to potential customers to introduce our products or services, explain their benefits, and generate interest.2. **Manage Customer Queries**: It is essential to address customer questions and provide clear, accurate information to help them make informed decisions.3. **Maintain Accurate Records**: You will keep detailed records of calls, customer interactions, and outcomes to ensure effective follow-up and tracking of leads.4. **Achieve Targets**: Meeting or exceeding daily call targets and sales goals will be a key part of your role, contributing to the overall success of the sales team.5. **Follow-Up Calls**: You will be responsible for making follow-up calls to nurture leads and maintain relationships with existing customers.Required Skills and Expectations:The ideal candidate should have strong communication skills and the ability to engage with a diverse audience. You should be comfortable using computer systems for data entry and information retrieval. A friendly and persuasive manner is crucial for succeeding in this role, along with the ability to handle rejection and stay motivated. Time management skills will also be important to efficiently handle calls and meet targets.
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  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • New Delhi
Market Analysis Client Relationship Management Sales Strategy Competitive Analysis Negotiation Brand Marketing Pipeline Management Monthly Reports Drawing Knowledge Direct Marketing Retail Sales Marketing Communication Lead Generation Presentation Skills Convincing Power Field Sales Direct Sales Marketing Sales Cold Calling
Note : Only Candidates from Aluminum Formwork Industry should applyWalk in Interview07 May to 09 May 2026Timings : 10 AM to 2 PMLocation:B 162 4th floor Lokvihar near pitampura metro station delhi 34 above Pcube FitnessJob Title: Sales & Marketing Executive (Formwork)Locations: DelhiQualification: B.Tech or Diploma in Civil / Mechanical EngineeringSalary: 30,000 - 40,000 per month (based on interview performance)________________________________________Job SummaryWe are looking for a dynamic and results-driven Sales & Marketing Executive with experience or interest in the formwork/construction industry. The candidate will be responsible for generating leads, building client relationships, and driving sales growth in assigned regions.________________________________________Key Responsibilities Identify and develop new business opportunities in the construction and infrastructure sector Promote formwork solutions to contractors, builders, and developers Build and maintain strong relationships with existing and potential clients Conduct site visits, client meetings, and product presentations Prepare quotations, negotiate terms, and close sales deals Achieve monthly and quarterly sales targets Coordinate with internal teams for order processing and delivery Track market trends, competitor activities, and customer feedback ________________________________________Requirements Technical qualifications must be required Bachelors degree in Marketing, Business, Engineering, or a related field 1-4 years of experience in sales/marketing (experience in construction/formwork is a plus) Strong communication skills Strong negotiation skills Willingness to travel within the assigned city/region Self-motivated, target-oriented, and proactive approach Understanding drawing for required formwork ________________________________________Skills Market analysis Client relationship management Sales strategy Competitive analysis Negotiation Presentation skills Brand marketing Revenue generation Pipeline management Preparing monthly report Drawing knowledge ________________________________________Compensation & Benefits Fixed salary: 30,000 - 40,000 per month (depending on interview performance) Travel allowance (as per company policy) Career growth opportunities
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Freshers For Visa Counsellor - Karnal

Platinum Innovation services

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Karnal
Customer Relationship Convincing Power Visa Processing Customer Service Interpersonal Skills
Urgently Required Visa Counselor Location- Mugal Canal , Karnal Salary- 15KQualifications- 12th pass Time- 9:30am to 6pmRequired- Good com-Skills and Computer knowledgeFem@le person can apply Call for more information:Office No.52, 1st.floor opposite Nirmal juice corner, Kunjpura Road Karnal.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
English Outbound Calling Cold Calling Outbound Sales Work From Home Tele Marketing Convincing Power
Call Leads and sell website servicesFreshers welcomeTraining ProvidedHindi required
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  • 2 - 3 yrs
  • 3.5 Lac/Yr
  • Bangalore
Outbound Calling Lead Generation Negotiation Skills Marketing Communication Interpersonal Skills Marketing Cold Calling Communication Skills Convincing Power Calling
We are looking for a dedicated Telesales Executive to join our team in Bangalore. The ideal candidate should possess 2 to 3 years of experience in telesales and be able to communicate effectively with customers. This full-time position requires a strong commitment to achieving sales targets.As a Telesales Executive, your key responsibilities will include:- **Making Outbound Calls:** You will contact potential customers to explain our products and services, aiming to generate interest and secure sales.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Rajouri Garden Delhi
Convincing Power Problem Solving Interpersonal Skills Client Servicing Communication
We are seeking a motivated Business Development Associate to join our team in Rajouri Garden, Delhi. The ideal candidate will help expand our business and build relationships with potential clients, contributing to our growth and success.Key Responsibilities:1. **Research and Identify Prospects**: You will search for new business opportunities and identify potential clients within the market to promote our services.2. **Generate Leads**: Using various tools and techniques, you will generate leads through calls, emails, and networking events, ensuring a steady flow of sales opportunities.3. **Build Relationships**: You will establish and maintain strong relationships with clients, understanding their needs and offering suitable solutions to meet those needs.4. **Attend Meetings**: You will participate in meetings with prospective clients to present our services and discuss how we can help them achieve their goals.5. **Collaborate with Teams**: You will work closely with marketing and sales teams to develop strategies that align with our business targets.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both written and verbal, to effectively engage with clients. A basic understanding of business principles and a passion for sales is crucial. You should be comfortable using digital tools for research and lead generation. Additionally, being a quick learner with a proactive attitude will set you apart. A graduate degree is required, and 0 to 2 years of experience in business development or related fields is preferred.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Vikhroli Mumbai
Lead Generation Inside Sales Outbound Calling Convincing Power Good Communication Skills Cold Calling B2B Sales
We are looking for a motivated Telesales Executive to join our team in Vikhroli, Mumbai. This role is ideal for a female candidate who is a recent graduate with little to no experience, ready to start a career in sales and customer service.Key Responsibilities:- **Making Calls**: You will reach out to potential clients over the phone to promote our products and services, focusing on building relationships.- **Identifying Customer Needs**: Listen to customer questions and concerns to understand their needs, ensuring you provide the right solutions.- **Following Up**: Regularly follow up with leads and existing customers to maintain engagement and maximize sales opportunities.- **Updating Records**: Keep accurate records of calls made, customer interactions, and sales progress in our database for easy reporting.- **Meeting Sales Targets**: Work towards individual and team sales targets, developing strategies to improve your performance and achieve goals.Required Skills and Expectations:The ideal candidate should have strong communication skills, with a friendly and persuasive voice. You should be comfortable speaking on the phone and able to handle rejection positively. A basic understanding of sales processes is helpful, along with good organizational abilities to manage your calls and schedules. Being a team player is essential, as collaboration with others will enhance our overall success. Lastly, a strong willingness to learn and adapt will help you thrive in this fast-paced environment.
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  • 0 - 2 yrs
  • Female
  • Alwar
Telecommunication Convincing Power BPO Sales Call Center Tele Marketing BPO Call Center
As a Telecalling Executive, you will play a crucial role in connecting with potential customers and generating interest in our products and services. Your main responsibilities will include:- **Making Outbound Calls**: Initiate calls to potential clients, providing them with information about our offerings and answering their queries.- **Customer Engagement**: Engage with prospective customers by understanding their needs and providing suitable solutions, ensuring a positive interaction.- **Lead Generation**: Identify and qualify leads by gathering relevant information during conversations, contributing to our sales pipeline.- **Data Entry and Management**: Accurately record customer interactions and feedback in the database to maintain up-to-date records for follow-ups.- **Achieving Targets**: Meet monthly targets for calls and leads generated, contributing to the overall success of the sales team.- **Following Up**: Regularly follow up with leads and previous customers to build relationships and encourage repeat business.To succeed in this role, you should possess the following skills and qualities:- **Effective Communication**: Strong verbal communication skills with the ability to articulate clearly and persuasively.- **Customer-Centric Attitude**: A genuine interest in helping customers and addressing their concerns to create a positive experience.- **Basic Computer Skills**: Familiarity with basic computer operations and the ability to use customer relationship management (CRM) software.- **Organizational Skills**: Ability to manage time efficiently, prioritize tasks, and handle multiple calls and inquiries simultaneously.- **Team Player**: Willingness to collaborate with team members to achieve common goals and share best practices. Candidates with up to 2 years of experience and relevant educational backgrounds (B.A, B.C.A, B.Com, B.Ed, B.Pharma, B.Sc) are encouraged to apply.
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  • 3 - 4 yrs
  • 3.0 Lac/Yr
  • Mumbai
Direct Marketing Marketing Communication Lead Generation Convincing Power Field Sales
We are looking for a Sales Marketing Executive to join our team in Mumbai. This role is perfect for someone with 3 to 4 years of experience in sales and marketing, particularly in a B2B environment. The ideal candidate will have a Bachelor's degree in Commerce and possess strong communication and interpersonal skills.**Key Responsibilities:**- **Develop Marketing Strategies:** Create effective marketing plans to increase brand awareness and drive sales growth within the target market.- **Lead Generation:** Identify and reach out to potential clients through various channels, including networking events, social media, and cold calling to generate new business opportunities.- **Client Relationship Management:** Build and maintain strong relationships with existing clients to ensure their satisfaction and encourage repeat business.- **Conduct Market Research:** Analyze market trends and competitor activities to identify new opportunities for growth and adjust strategies as needed.- **Prepare Sales Proposals:** Develop compelling sales presentations and proposals tailored to the specific needs of prospective clients.- **Collaborate with Team:** Work closely with other team members to align marketing strategies and sales goals, contributing to a cohesive approach.The ideal candidate should be results-driven, with the ability to work independently and as part of a team. Strong analytical skills and proficiency in using CRM software are essential. Additionally, excellent negotiation skills and a good understanding of the sales process are required to succeed in this role.
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  • 4 - 8 yrs
  • 5.0 Lac/Yr
  • 121963
Good Communication Skills Tele Sales Manager Domestic Calling Convincing Power Team Coordinator Target Achievement Marketing Communication
About Company: Meravilla Pool City stands as a leading name among Second Home Developers in Mumbai, redefining the market with our unique concepts and unmatched offerings in holiday homes. Summary: A Telecalling Team Leader in real estate for second homes is responsible for leading and motivating a team of telecallers to generate leads and drive sales for second home properties. They will oversee lead generation, customer engagement, and sales performance, while also ensuring accurate data management and reporting.Responsibilities: Develop and implement lead generation strategies, including outbound calling, email campaigns, and social media engagement. Motivate, train, and supervise telecallers, providing guidance and support to improve their performance. Interact with potential buyers, answer their questions, and build rapport to encourage them to schedule site visits or purchase properties. Monitor and analyze team performance, identify areas for improvement, and implement strategies to increase sales conversions. Ensure accurate and timely data entry and reporting in the excel. Provide regular reports on team performance, lead generation, and sales trends. Identify areas for process improvement and implement strategies to optimize efficiency. Work closely with sales and marketing teams to align strategies and achieve shared goals.Qualifications: Proven leadership experience in a telecalling or sales environment. Strong understanding of real estate, particularly in the second home market. Excellent communication, interpersonal, and negotiation skills. Ability to motivate and coach a team to achieve high performance. Proficiency in Excel and data management tools. Sales experience, particularly in luxury real estate or high-ticket items
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