Inbound Jobs

We are looking for a motivated Telesales Executive to join our dynamic team in Delhi NCR. In this role, you will engage with customers over the phone, promoting our products and services to drive sales and enhance customer relationships.nnKey Responsibilities:nn1. Outbound Calls: Make outbound calls to potential and existing customers to promote our offerings and generate sales leads. This involves engaging conversations and effectively conveying product benefits.n n2. Customer Engagement: Build and maintain strong relationships with customers by understanding their needs and providing tailored solutions. Good communication skills are essential to ensure customer satisfaction.nn3. Sales Targets: Work towards achieving individual and team sales targets. This requires a focus on performance while maintaining a positive attitude and resilience against challenges.nn4. Feedback Collection: Gather customer feedback to improve services. Actively listen to customers concerns and relay them to the team for continuous improvement.nn5. Documentation: Maintain accurate records of interactions with customers, including updates on calls and sales activities. This helps in tracking progress and strategizing for better results.nnRequired Skills and Expectations:nnCandidates should have 1 to 5 years of experience in telesales or a related field, along with a minimum educational qualification of 12th pass. Strong verbal communication skills, a customer-oriented mindset, and the ability to work collaboratively in an office setting are essential. A proactive attitude and a drive for achieving sales targets are expected from applicants.

We are looking for a Customer Service Representative to join our team in Mumbai. This is an entry-level position suitable for recent graduates or individuals with minimal experience. You will play a key role in ensuring our customers receive excellent service while working from the comfort of your home.Key Responsibilities:- Answer Customer Queries: Respond to customer questions via phone, email, or chat in a friendly manner to provide accurate information about products and services.- Resolve Issues: Assist customers in resolving their issues or complaints efficiently, ensuring a positive experience and fostering customer loyalty.- Maintain Records: Keep detailed records of customer interactions and transactions using our database to ensure follow-up and better service in the future.- Provide Feedback: Share insights and feedback from customers with the team to help improve products, services, and customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential to clearly convey information and handle customer inquiries effectively.- A basic understanding of computers and familiarity with email and chat platforms are necessary for daily tasks.- You should be patient and empathetic, as understanding customer needs is crucial to providing excellent support.- Ability to work independently and manage time efficiently, as this role is fully remote.- A positive attitude and willingness to learn are vital in this fast-paced environment.You will play an important role in making our customers feel valued and ensuring their needs are met.

JOB DESCRIPTION (JD)Call Centre Executive - Inbound & Outbound CallingCompany Name: Deveotech Software SolutionJob Title: Call Centre Executive / Telecalling ExecutiveDepartment: Client Communication & Business DevelopmentJob Type: Full-TimeWork Location: As per company requirements1. Job OverviewDeveotech Software Solution is looking for confident, professional, and target-oriented Call Centre Executives to manage inbound and outbound calls. The selected candidates will be responsible for communicating with clients, particularly Chartered Accountants (CAs) and CA firms, explaining the company's software solutions and services, following up with prospective clients, and supporting business development activities.2. Roles & ResponsibilitiesHandle inbound and outbound calls professionally.Contact Chartered Accountants (CAs), CA firms, and prospective clients on behalf of Deveotech Software Solution.Explain the company's software products, services, features, and benefits to potential clients.Understand client requirements and provide relevant information about the company's solutions.Generate leads, schedule product demonstrations, and follow up with interested prospects.Maintain proper records of calls, client details, follow-ups, and lead status in the company's CRM or reporting system.Achieve assigned daily, weekly, and monthly calling and performance targets.Maintain professional communication, a positive attitude, and good client relationships.Coordinate with the sales and business development team to improve lead conversion and client engagement.Follow company policies, calling guidelines, and reporting procedures.3. Salary & Incentive StructureFixed Monthly Salary: As per candidate experience, skills, and company policy.Performance-Based Incentives: Additional incentives will be provided for achieving or exceeding assigned targets.Target Achievement Rewards: Eligible employees may receive additional rewards based on performance and the company's incentive policy.Salary Payment: Monthly, as per the company's payroll schedule and applicable policies.The applicable salary, incentive slabs, and performance criteria will be communicated to the selected candidate before joining.4. Eligibility & Required SkillsMinimum qualification: 12th pass or graduate; preference may be given to graduates.Good verbal communication skills in Hindi; basic English communication is an advantage.Confidence in handling inbound and outbound calls.Basic computer knowledge and familiarity with MS Office or CRM tools.Ability to understand client requirements and explain software solutions clearly.Target-oriented mindset with good follow-up and persuasion skills.Prior experience in telecalling, customer support, sales, or software product calling will be an added advantage. Freshers may also apply, subject to company requirements.5. Terms & ConditionsThe selected candidate must follow the company's rules, policies, working hours, and reporting procedures.Employees must maintain professionalism, punctuality, discipline, and respectful communication with all clients.Daily calling reports, follow-up updates, and other assigned reports must be submitted on time.Employees are expected to make genuine efforts to achieve the calling, lead generation, follow-up, and conversion targets assigned by the company.Performance incentives will be calculated according to the company's officially communicated incentive structure and verified performance data.Fixed salary and performance incentives are separate components. Incentives are payable only when the applicable eligibility criteria are met.Employees must maintain the confidentiality of company information, client data, contact details, business information, and software-related information.Client information and company data must not be copied, shared, or used for personal purposes or disclosed to unauthorized persons.Employees must follow approved calling scripts, communication standards, and applicable telemarketing and data-protection requirements.Any leave, absence, resignation, or notice-period requirements will be governed by the company's applicable employment policy and the terms communicated in the appointment letter.Employment terms, salary details, working hours, weekly offs, and the applicable notice period will be confirmed in the appointment letter or employment agreement.The company will follow applicable labour laws and statutory requirements regarding salary payments and other employment conditions.6. Performance ExpectationsThe employee will be evaluated on the basis of calling activity, lead quality, client engagement, follow-up completion, product-demo scheduling, conversion performance, reporting accuracy, and professional conduct.7. How to ApplyInterested candidates are requested to send their updated resume to our official recruitment email address: support@deveotechsoft.com.Join Deveotech Software Solution and grow your career in client communication, software solutions, and business development.

# WE ARE HIRING!Position: Telecaller / Telesales Executive Company: SS Education Foundation Job Location: Delhi/noida/gaziabad/ remote Employment Type: Full-Time### Job OverviewWe are looking for enthusiastic and confident Telecallers / Telesales Executives to join our team. The candidate will be responsible for contacting potential students, explaining educational courses and admission opportunities, generating leads, and converting enquiries into admissions.### Key Responsibilities- Make outbound calls to prospective students and follow up on enquiries.- Explain available courses, admission procedures, eligibility criteria, and other relevant details.- Generate leads and convert interested prospects into admissions.- Handle incoming calls and resolve basic queries professionally.- Maintain daily call records, lead databases, and follow-up reports.- Follow up with interested candidates through calls and WhatsApp.- Achieve daily, weekly, and monthly calling and conversion targets.- Maintain professional communication and a positive relationship with prospective students.### Eligibility Criteria- Minimum qualification: 12th pass or Graduate.- Freshers and experienced candidates can apply.- Good communication and convincing skills are required.- Basic computer knowledge and familiarity with MS Excel are preferred.- Ability to handle calls confidently and achieve targets.- Experience in telecalling, telesales, counselling, or educational sales will be an advantage.Required Skills- Excellent verbal communication- Sales and persuasion skills- Lead generation and follow-up- Customer handling- Time management- Target-oriented approachWhat We Offer- Salary: As per experience and company standards- Incentives based on performance- Training and growth opportunities- Supportive working environmentInterested candidates can apply now! or contact - 8127583278

We are looking for a Tele Caller to join our team in Jadavpur, Kolkata. This is a full-time, work-from-office position suitable for freshers who have completed at least 10th grade. As a Tele Caller, your primary duty will be to communicate with potential customers over the phone. You will engage in conversations, answer queries, and provide information about our services to encourage interest. You will be expected to work efficiently and contribute positively to team goals.Key responsibilities include:- Making outbound calls to prospective customers to share product details and information.- Maintaining a record of conversations in a structured manner to ensure follow-up and track interactions.- Utilizing basic computer skills for data entry and documentation.Required skills and expectations encompass:- Proficiency in Hindi to effectively communicate with clients.- Basic computer knowledge to manage data and record calls.- A willingness to adapt and learn in a fast-paced environment.- Candidates should be between the ages of 18 to 35.This role offers a fixed salary structure with high incentives based on performance. No insurance or loan benefits are provided. Direct joining opportunities are available for eligible candidates. This position requires you to work on-site, ensuring a productive and collaborative work environment in Jadavpur, Kolkata.

Position: International Voice Process (Healthcare BPO)Experience:Freshers (Primary Hiring Focus)Candidates with 1-3 years of experience may also applyCTC:3.25 LPANight Shift AllowancePerformance IncentivesJob HighlightsImmediate hiring opportunity5-day work weekAttractive salary and performance incentivesTwo-way cab facilityMedical & Life InsuranceUS Night Shift / Rotational ShiftExcellent career growth in the Healthcare BPO industryWorld-class work environmentEligibility Criteria10+2, Diploma (10+3), or Any GraduateMaximum Age: 28 YearsExcellent communication skillsWilling to work in US Night Shift / Rotational ShiftImmediate joiners preferredPost graduates are not eligiblePlease Note:Freshers are currently being hired only for the International Voice Process.Candidates interested in Non-Voice or Semi-Voice roles are not eligible for this hiring drive.BE/B.Tech and Postgraduate candidates are not eligible.Key ResponsibilitiesProcess healthcare claims as per process guidelines.Deliver quality customer support and ensure customer satisfaction.Meet productivity and quality targets.Adhere to company policies and compliance standards.Maintain excellent attendance and punctuality.Collaborate effectively with team members and supervisors.

Job Responsibilities:Make outbound calls to students and explain available courses.Understand students' interests and provide relevant course information.Invite interested students for free career counselling sessions.Follow up with students regarding their visit and interest.Maintain regular follow-ups and update student details.Key Skills:Telecalling Tele Sales Outbound Calling Lead Generation Customer Communication Follow-up English Communication

King Interior is looking for a Telecaller to handle customer inquiries, follow up on leads, and schedule appointments for our interior design services.Key ResponsibilitiesMake outbound calls to prospective customers.Follow up on leads generated through marketing campaigns.Explain company services and offerings to potential clients.Schedule appointments and site visits.Maintain customer databases and call records.Build strong relationships with customers through regular follow-ups.Meet daily and monthly calling targets.Required SkillsExcellent communication skills in Tamil and English.Good interpersonal and customer handling skills.Basic computer knowledge (MS Office, Email, CRM).Strong persuasion and follow-up abilities.Positive attitude and professional approach.QualificationAny Degree / Diploma.Freshers and experienced candidates can apply.BenefitsAttractive Salary PackagePerformance-Based IncentivesCareer Growth OpportunitiesFriendly Work EnvironmentApply NowPay: 15,000.00 - 20,000.00 per monthWork Location: In person

As an Executive - Customer Service, you will be responsible for communicatingwith consumers of healthcare andtelecommunication providers in the United States. Depending on the assignedprocess, you may be responsible forassisting customers with their queries, providing information and support,resolving service-related concerns, orcontacting consumers regarding overdue and unpaid bills on behalf of theclient.For collection-based processes, you will communicate with consumers over thephone, understand their paymentsituation, and negotiate and facilitate payment of outstanding balances whileensuring professional and customer-focused experience.Utilize effective verbal communication and customer service skills whilecommunicating with customers to resolve theaccount delinquency.Able to manage difficult customer issues while working in a fast-pacedenvironmentDetermine the reason for delinquency and best course of action to assistconsumers.Engage our consumers with the highest level of respect and dignity.Document all collection efforts for each assigned account in accordance withestablished procedures and compliancepolicies.Communicate professionally and regularly with leadership and peers on statusof accounts, escalations in accordancewith established standards.Ensure all accounts in assigned lists are managed accurately and in a timelymanner.Calls are majorly outbound and over a period moves to a blended(inbound/outbound) environment.Accounts are early/mid/late - stage defaults return payments, first paymentdefaults, and work date follow upassignments.

# Relationship AssociateCompany: Rainbow Group of CompaniesLocation: Thane, MaharashtraDepartment: Admissions / Front OfficeExperience: 1-3 Years preferredWorking Days: Monday to SaturdayWorking Hours: 9:00 AM to 6:00 PMReporting To: Chief Administrator / Branch Head### About the RoleWe are looking for a Relationship Associate who will be responsible for interacting with parents and prospective students, handling admission enquiries, conducting school/branch visits, and supporting the admissions team in achieving enrolment targets.The ideal candidate should have excellent communication and interpersonal skills, a pleasant personality, and a strong ability to build relationships with parents and prospective families.### Key Responsibilities* Handle inbound and outbound calls related to admission enquiries.* Respond to parents' queries regarding admissions, courses, fees, curriculum, facilities, and school policies.* Follow up with prospective parents through calls, WhatsApp, email, and other communication channels.* Schedule and coordinate school/branch visits and campus tours.* Welcome and assist parents and visitors during their school/branch visits.* Explain the school's curriculum, facilities, activities, admission process, and other relevant information.* Build and maintain strong relationships with prospective and existing parents.* Follow up with leads regularly and convert enquiries into admissions/enrolments.* Maintain accurate records of enquiries, follow-ups, visits, and admission status.* Update the admission tracker / CRM on a regular basis.* Coordinate with Branch Heads, teachers, and the admissions team to ensure a smooth admission process.* Assist parents with documentation and admission formalities.* Participate in open houses, admission drives, promotional activities, and school events.* Achieve individual and team admission and conversion targets.* Provide regular updates and reports to the reporting manager.* Support branch administration and other responsibilities as assigned.### Candidate Requirements* Bachelor's degree in any discipline.* 1-3 years of experience in admissions, counselling, sales, customer relationship management, front office, or a similar role.* Experience in schools, preschools, education, or the service industry will be an advantage.* Excellent verbal and written communication skills.* Good interpersonal and relationship-building skills.* Pleasant, confident, and professional personality.* Strong convincing, counselling, and negotiation abilities.* Good follow-up skills and target-oriented approach.* Comfortable interacting with parents and handling multiple enquiries.* Basic knowledge of MS Excel / Google Sheets / CRM systems.* Candidates residing in or around Thane will be preferred.### Key SkillsParent Relationship Management Admissions Counselling Lead Conversion Telecalling Follow-up Customer Service Sales Communication Skills CRM MS Excel Admission Coordination### Performance Indicators* Number of admission enquiries handled* Follow-up effectiveness* School/branch visits generated* Lead-to-admission conversion* Achievement of admission targets* Parent satisfaction and relationship management* Accuracy of CRM/admission tracker updates### What We Offer* Opportunity to work with a growing education organization.* Professional and supportive working environment.* Exposure to admissions, parent relationship management, and education operations.* Growth opportunities based on performance.