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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Outbound Calling Strategic Communication Customer Retention Inbound Calls
Call Centre Executive Location: Hyderabad (Work from Office)Eligibility Criteria:
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
BPO Voice Customer Care Customer Support Customer Handling Customer Service Customer Relationship Inbound Calls Chat Support Good Communication Skills
Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Vikhroli Mumbai
Communication Tele Counselor Customer Support Solving Queries Customer Relationship Customer Care Cold Calling Inbound Calls Telephone Handling Good Communication Skills BPO Voice Domestic BPO Customer Handling Customer Service
Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions. When a doctor
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  • 2 - 5 yrs
  • 1.3 Lac/Yr
  • Hajipur Vaishali
Good Cumunication Receptionist Activities Outbound Calls Basic Computers Inbound Calls
As a Receptionist Cum Computer Operator, you will play a vital role in the organization by managing front desk operations and handling computer-related tasks. The ideal candidate should have 2 to 5 years of experience, possess strong communication skills, and be proficient in computer usage. **Key Responsibilities:**- **Greet Visitors:** Welcome guests and clients warmly, ensuring they feel comfortable and attended to upon entering the office. - **Manage Phone Calls:** Answer incoming calls, direct them to the appropriate personnel, and provide necessary information to callers. - **Handle Documentation:** Maintain and organize files, documents, and records efficiently, ensuring easy retrieval and proper storage. - **Data Entry:** Input data into computer systems accurately and promptly, supporting administrative operations and record-keeping. - **Assist with Scheduling:** Help in scheduling appointments and coordinating meetings, ensuring that all parties are informed. - **Provide Administrative Support:** Perform general administrative tasks, such as managing office supplies and assisting staff with clerical work as required. **Required Skills and Expectations:**- Proficiency in computer applications, including MS Office (Word, Excel, PowerPoint), is essential for executing daily tasks efficiently. - Strong verbal and written communication skills are necessary to interact effectively with visitors and staff. - The candidate should exhibit professionalism, punctuality, and the ability to multitask in a busy work environment. - A strong attention to detail is required to ensure accuracy in data entry and documentation. - Previous experience in a receptionist or administrative role is crucial to understanding job demands. - The position is open to female candidates only, and a 12th-grade education is a minimum requirement.
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  • Fresher
  • Female
  • Delhi
Customer Support Voice Process Inbound Voice Process International Voice Process Domestic Voice Process BPO Good Communication Skills
We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.
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Customer Support Executive - Kanpur

Advance Trip Tech Solution Pvt Ltd

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Chat Support Inbound Calls Customer Care
We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.
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Site Supervisor (1-2 Years)

Edens Staffing Services

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Nerul Navi Mumbai
Transportation Inbound Logistics Outbound Logistics Material Management Staff Management Site Supervision Labour Control
The Site Supervisor is responsible for overseeing daily operations at the construction site in Nerul. This role requires effective management and communication skills to ensure that projects run smoothly.**Key Responsibilities:**- **Supervise Daily Operations**: Monitor construction activities to ensure they align with project plans and timelines, maintaining a high quality of work.- **Coordinate Team Activities**: Work with various teams, including laborers and subcontractors, to make sure everyone understands their tasks and deadlines.- **Enforce Safety Standards**: Ensure that all safety procedures are followed on-site to protect workers and comply with regulations.- **Report Progress**: Keep detailed records of project progress and report any issues to management promptly to address them quickly.- **Manage Resources**: Oversee the use of materials and equipment at the site, ensuring everything is in good condition and used efficiently.**Required Skills and Expectations:**Candidates need to have at least 1-2 years of experience in a similar role. A minimum of a 12th-grade education is required, and previous experience in construction is preferred. The ideal candidate should be male, as specified, and possess strong leadership skills to motivate and guide their team. Effective communication skills are essential for coordinating with various stakeholders. Additionally, candidates should have a good understanding of construction safety protocols and be physically fit enough to perform tasks on-site. Attention to detail and problem-solving abilities are also important for this role.
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Packaging Warehousing Transportation Material Procurement Inbound Logistics
We are looking for a Warehouse Assistant to join our team in Warsaw, Poland. The ideal candidate should have 1 to 5 years of experience in warehouse operations and have completed their 10th grade education. This full-time position requires working from the office.**Key Responsibilities:**- **Receiving Goods:** Check and record incoming shipments to ensure they match the order details, maintaining accuracy in inventory.- **Storage Management:** Organize and store products in their designated locations, ensuring items are easily accessible and stored safely.- **Order Fulfillment:** Pick and pack items for dispatch according to customer orders, ensuring timeliness and accuracy in the process.- **Inventory Control:** Assist with regular inventory checks to monitor stock levels, helping maintain up-to-date records for management.- **Cleaning and Maintenance:** Keep the warehouse clean and orderly, ensuring that safety standards are maintained consistently.**Required Skills and Expectations:**Candidates should have a good understanding of warehouse operations and possess strong organizational skills. Attention to detail is crucial for tasks such as inventory management and order fulfillment. A basic understanding of computer systems is needed for record keeping and inventory management. Additionally, effective communication and teamwork skills are important, as the role requires collaboration with other staff members. Candidates should be physically fit for lifting and moving items and must have a reliable work ethic to uphold the standards of the warehouse environment.
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Customer Relationship Executive (Freshers) Noida

Tracking Mantra Solutions Pvt. Ltd.

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 75
Computer Microsoft Excel Customer Relationship
Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.
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HR Executive (Freshers) Mumbai

Premier HR Consultancy

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Byculla Mumbai
Team Building Outbound Calls Inbound Calls MS Excel
We are seeking a proactive and organized HR Executive to support day-to-day HR operations, recruitment activities, Candidates engagement, payroll coordination, and compliance management. The ideal candidate should possess strong communication skills and the ability to handle confidential information professionally.
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Interview For Telecaller || B.Sc - Freshers

Stone Edge Properties Private Limited

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Bhubaneswar
Inbound Calls Outbound Calls Record Keeping
We are looking for a dedicated Tele Caller to join our team in Bhubaneswar. The ideal candidate will have a proactive attitude and a willingness to learn, with a strong focus on customer engagement.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential clients and customers to promote our products and services, ensuring a clear presentation of offerings.- **Customer Engagement:** Engage with customers to understand their needs and preferences, providing relevant information to assist them in making informed decisions.- **Record Customer Information:** Maintain accurate records of customer interactions, feedback, and inquiries in our database for future reference.- **Follow Up on Leads:** Systematically follow up on leads generated through various channels to convert prospects into customers.- **Resolve Queries:** Address customer queries and concerns professionally, providing timely and satisfactory solutions to enhance customer experience.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal communication skills in order to effectively convey information and engage customers.- **Listening Skills:** Strong listening skills to understand customer needs and provide appropriate solutions.- **Team Player:** Ability to work collaboratively with colleagues and contribute to a positive team environment.- **Computer Proficiency:** Basic knowledge of computer applications for data entry and customer management software.- **Adaptability:** Willingness to learn and adapt to new processes and technologies quickly, with a positive attitude towards feedback and improvement.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kalyan Thane
Outbound Calling Domestic BPO Inbound Voice Process Cold Calling KPO International BPO Microsoft Excel BPO Sales Outbound Sales English Calling BPO Call Center Telemarketing Voice Support
Job Role:Calling NGO donors and handling telecalling processCustomer follow-ups and information collectionResolving queries and maintaining customer relationshipsEligibility:10th / 12th PassGood communication skills mandatoryHindi & English requiredTelugu/Gujarati preferredFreshers & Experienced both can apply
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Salt Lake Kolkata
Inbound Calling Customer Care
As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with assistance. Your primary responsibility will be to handle calls, address customer inquiries, and promote the companys services. **Key Responsibilities:**- **Customer Interaction:** Engage with customers through inbound and outbound calls to address their queries and provide necessary support, ensuring a positive customer experience.- **Product Promotion:** Inform customers about products and services, highlighting features and benefits to encourage interest and potential sales.- **Data Management:** Accurately log call details and customer information into the system. This helps in tracking customer interactions and improving service quality.- **Problem Resolution:** Assist customers in resolving any issues they may have with services or products, aiming for quick and satisfactory solutions.- **Feedback Collection:** Gather customer feedback during calls to understand their needs better and report this information internally to enhance service offerings.To excel in this role, you should possess strong communication skills, both verbal and written, to effectively convey information. Good listening skills are necessary to understand customer concerns accurately. Basic knowledge of computer systems and data entry is expected, along with a willingness to learn. You should be able to work efficiently under pressure and should be goal-oriented with a positive attitude. Being a 12th pass is the minimum educational qualification required, and prior experience, though helpful, is not mandatory.
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Telecaller Jobs For Freshers - Delhi

Care for Life Charitable Trust

  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Kirti Nagar Delhi
Motivating Skill Outbound Calling Inbound Convincing Power Voice Process
We are hired Tele callers in kirti nagar , delhi minimum qualification 10th pass All candidates easy apply for this vacancy fresher and experience both can apply
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  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Female
  • Kathwada Ahmedabad
Cold Calling Calling English Outbound Sales Outbound Calling Typing Skills Telesales Tele Sales Telemarketing Computer Skills Inbound
We are looking for a motivated and confident Telecaller to join our team. The Telecaller will be responsible for making outbound calls, answering inbound calls, generating leads, and providing information about our products/services to potential and existing customers. The goal is to promote business growth by expanding the company
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Tele Caller (Fresher)

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling
Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.
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  • 1 - 7 yrs
  • 100.0 Lac/Yr
  • Delhi
Voice Inbound Outbound Calller Tele Sales
URGENT HIRING for Inbound/Outbound/Voice Process in Rajendra Place, New DelhiJOB DESCRIPTIONJob Overview: A voice process executive handles direct verbal communication with customers via telephone to provide support, resolve complaints, or conduct sales.EDUCATION QUALIFICATION: MINIMUM REQUIREMENTS DIPLOMAEXPERIENCE: FRESHERS/ EXPERIENCESALARY : negotiable , good incentivesRoles and ResponsibilityManaging incoming support requests or making outgoing calls for sales, marketing, or follow-ups.Addressing customer queries, troubleshooting problems, and offering solutions to ensure satisfactionMaintaining accurate logs of customer interactions, transactions, and feedback in company systems.Providing accurate details regarding company products, services, and policies.Achieving specific targets WE DO NOT CHARGE ANY FEES.
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Opening For Telesales Executive

All Set Business Solution

  • 1 - 3 yrs
  • Greams Road Chennai
Marketing Communication Inbound Voice Process Excel Online Sales B2B Sales
We are looking for a motivated Telesales Executive to join our team at our office in Greams Road. This role is ideal for individuals with 0 to 2 years of experience, holding a Master's degree.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to introduce products or services, highlighting their benefits and value.- **Generate Leads:** Identify and qualify potential leads through strategic conversations, gathering information to create a robust sales pipeline.- **Build Customer Relationships:** Establish and maintain strong relationships with clients by understanding their needs and providing exceptional service.- **Achieve Sales Targets:** Meet or exceed daily and monthly sales goals by effectively communicating with prospects and following up on leads.- **Maintain Accurate Records:** Keep detailed records of all calls, customer interactions, and sales activities in the database for future reference and analysis.**Required Skills and Expectations:**- **Effective Communication Skills:** Possess strong verbal communication skills to convey information clearly and persuasively over the phone.- **Listening Skills:** Demonstrate active listening skills to understand customer needs and respond appropriately to their concerns.- **Sales Acumen:** Show enthusiasm for sales and a desire to achieve targets while being motivated and goal-oriented.- **Team Player:** Work collaboratively with team members and contribute positively to the team environment.- **Adaptability:** Ability to learn quickly and adapt to changing product information and sales strategies, ensuring a dynamic sales approach.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Gurgaon Sector 53
Customer Support Voice Process Inbound Voice Process International Voice Process Customer Support Voice Process BPO Good Communication Skills
Customer Support 247 shift Good Communication SkillOnly for maleNo Transport Max Salary in hand upto 24kIncentives Upto 10k apart from salary Gurgaon sector- 53send your resume
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Hiring For 10th Pass Freshers - Telecaller

Mannat Debt Management Services

  • Fresher
  • 8.0 Lac/Yr
  • Ahmedabad
Microsoft Excel Phone Banking Motivating Skill Inbound Negotiation Skills Presentation Skills Voice Process Convincing Power
We are looking for a Tele Caller to join our team in Ahmedabad. This full-time position is ideal for freshers who have completed at least the 10th grade and are eager to develop their communication skills.Key Responsibilities:1. **Making Calls:** You will reach out to potential customers via phone calls, introducing our products and services.2. **Providing Information:** You will answer questions and provide information about our offerings, ensuring that customers have all the details they need.3. **Recording Data:** It is essential to maintain accurate records of customer interactions and feedback in our database.4. **Building Relationships:** You will aim to establish positive relationships with customers to foster trust and encourage their interest.5. **Meeting Targets:** You will work towards achieving daily and monthly call and sales targets set by the management.Required Skills and Expectations:Candidates should have strong communication skills and a friendly demeanor. You must be able to listen carefully to customers and address their needs effectively. Basic computer skills are necessary to log information accurately. A positive attitude and willingness to learn will help you succeed in this role. Being punctual and reliable is essential, as the position requires you to work from the office consistently. Your ability to work in a team and adapt to feedback will contribute to a dynamic work environment.
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  • 1 - 7 yrs
  • Delhi
Human Resource Inbound Outbound Calling HR Sales Voice Voice Process
Urgent Hiring for Human Resource in Rajendra Place, New Delhijob DescriptionJob Overview: An Hr Professional Manages the Full Employee Lifecycle, Including Talent Acquisition, Onboarding, Performance Management, Compliance, and Employee Relations.profile: Human Resourceeducation Qualification: Minimum Requirements Diplomaexperience: Freshers/ Experiencesalary : Negotiableday Shift : 10-6 Pmworking Days: Monday-saturdayworking Timings: 10 Am-6 Pmperks: Incentive contact: Sidharthterms of Employmentpermanentfull-time (240 Days Including Holiday).this is An Annualized Role So Hours Worked May Vary from Month to Month.the Salary Will Be Paid Monthly.ot (overtime) as per Company Requirements.for Sending Your Application, Send the Below Mentioned Documentsresume10thmark Sheet12thmarksheetdegree/diplomaid Proof/passportWe Do Not Charge Any Fees.
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Logistics Operations Logistic Regression Inbound Logistics Reverse Logistics Outbound Logistics Logistics Planning Logistics Internship Logistics Associate Logistics Executive
URGENT HIRING for Logistic in Singapore, Dubai,United Kingdom/Poland/LuxembourgJOB DESCRIPTIONJob Overview: Logistics jobs involve managing the movement, storage, and flow of goods, materials, and resources within a supply chain, ensuring efficient and timely delivery. These roles range from coordinating shipments and managing inventory to overseeing transportation and optimizing processes. PROFILE: ALL HEALTHCARE/MEDICAL INDUSTRYEDUCATION QUALIFICATION: MINIMUM REQUIREMENTS DIPLOMAEXPERIENCE: FRESHERS/ EXPERIENCEBENEFITS: MEALS, ACCOMMODATION, MEDICAL INSURANCE, 30 PAID LEAVES ANNUALLY WITH AIRFARE TICKETSSalary : starting 2200$-upto 4000$Contact: AnamikaContact# : 9560791073 available on whats app alsoEmail id: globalchannelhr02@gmail.comTERMS OF EMPLOYMENTPermanentFull-time (240 days including holiday).This is an annualized role so hours worked may vary from month to month.The salary will be paid monthly.OT (overtime) as per company requirements.For sending your application, send the below mentioned documentsResume10thMark sheet12thMarksheetDegree/DiplomaId Proof/PassportWE DO NOT CHARGE ANY FEES.For more information,Contact: AnamikaContact# : 9560791073 available on whats app alsoEmail id: globalchannelhr02@gmail.com
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Call Center Associate

Edens Staffing Services

Client Servicing International Call Center Customer Support Inbound Voice Process International BPO Inbound Process Outbound Calling Domestic BPO Voice Process Cold Calling BPO Non Voice BPO Sales Call Center BPO Sales
To attend the service call of the existing clients of travel company
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Female
  • Bhopal
Customer Support Inbound Voice Process Domestic Voice Process Good Communication Skills Voice Process BPO Customer Support Voice Process
** Zomato Voice Process Hiring**We are currently hiring for the **Zomato Voice Process**. This is a Hindi voice support role where candidates will handle customer calls, resolve queries, and provide assistance to customers in a professional manner. Both freshers and experienced candidates are welcome to apply.** Job Details:*** Position: Voice Process Executive* Process: Hindi Voice Process
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  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Female
  • Palanpur
Cold Calling Calling English Outbound Sales Outbound Calling Typing Skills Telesales Tele Sales Telemarketing Computer Skills Inbound
We are looking for a motivated and confident Telecaller to join our team. The Telecaller will be responsible for making outbound calls, answering inbound calls, generating leads, and providing information about our products/services to potential and existing customers. The goal is to promote business growth by expanding the companys customer base.Key Responsibilities:Make outbound calls to prospective customers and explain products/services.Answer inbound customer queries in a professional and polite manner.Generate leads, maintain a database, and follow up with interested clients.Achieve daily/weekly/monthly call targets and sales goals.Build and maintain positive relationships with customers.Handle customer objections and provide accurate information.Record details of calls, feedback, and customer interactions in the system.Coordinate with the sales team for closures and appointments.Requirements:Minimum qualification: 12th Pass / Graduate.Excellent communication skills in English and Hindi.Confident, polite, and persuasive telephone manner.Basic computer knowledge (MS Office, Email, CRM).Ability to work under pressure and achieve targets.Prior experience as a telecaller or in customer service/sales will be an added advantage.
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Tele Caller (3-5 Years)

Impact HR & KM Solutions

  • 3 - 5 yrs
  • 4.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing
Key Responsibilities1. B2B Client Outreach (Lead Generation)Corporate Prospecting: Call HR Managers, Plant Heads, and Directors of manufacturing, engineering, and FMCG companies to introduce the agency's recruitment services.Requirement Gathering: Identify active or upcoming vacancies within their factories (e.g., VMC Operators, Accountants, Quality Engineers) and secure initial meetings for the business development team.Database Cleansing: Call industrial lists to verify and update contact numbers, email IDs, and correct designations of decision-makers.2. Candidate Sourcing & Telephonic ScreeningCold Sourcing: Call job seekers from job portals or internal databases to pitch open career opportunities.Initial Screening: Conduct basic telephonic interviews to verify critical details: total experience, technical skills (e.g., Tally proficiency or welding certifications), current salary, expected package, and notice period.Interview Scheduling: Coordinate, schedule, and follow up with shortlisted candidates to ensure they show up for final face-to-face or virtual client interviews.3. CRM & Follow-Up ManagementCall Logging: Document every call status accurately in MS Excel or CRM software (e.g., Intended Callback, Wrong Number, Not Interested).Daily Target Adherence: Maintain a consistent daily output of 80-100 connected calls while maintaining high professional energy.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power
A Telecaller (or Telesales Executive) is a professional who communicates with customers over the phone to sell products, provide information, or solve queries. It is a high-energy role that serves as the primary voice of a company.1. Key ResponsibilitiesTelecallers generally handle two types of work: Inbound (receiving calls) and Outbound (making calls).Lead Generation: Calling potential customers (leads) to introduce products or services.Sales & Pitching: Following a script to explain features and benefits to convince customers to buy.Customer Support: Answering questions, resolving complaints, and providing accurate information about company policies.Data Management: Recording details of every conversation and updating customer status in a CRM (Customer Relationship Management) software.Follow-ups: Calling back interested leads to close a deal or remind them of appointments/payments.2. Required SkillsCommunication: Clear, polite, and persuasive speaking skills in English, Hindi, or local languages.Active Listening: Understanding the customers needs before jumping into the sales pitch.Patience & Resilience: Staying calm when dealing with angry customers or facing multiple no's in a row.Basic Computer Skills: Proficiency in MS Excel and basic data entry.Multitasking: The ability to talk on the phone while simultaneously typing notes into a system.
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Logistics Programer - Nashik

Impact HR & KM Solutions

  • 1 - 2 yrs
  • 7.5 Lac/Yr
  • Nashik
Logistics Operations Logistic Regression Inbound Logistics
. Logistics Programmer Job DescriptionThis Logistics Programmer Job Description outlines the core responsibilities, essential qualifications, and key skills required for a specialized technical professional who develops, optimizes, and maintains the software systems used in supply chain, transportation, and warehouse management. Overview of the RoleThe Logistics Programmer is responsible for developing and supporting highly efficient software solutions that automate and optimize key logistics functions, including inventory management, route planning, fleet tracking, and warehouse operations. This role requires strong programming expertise, combined with a deep functional understanding of the supply chain, third-party logistics (3PL), and distribution principles. Key ResponsibilitiesThe Logistics Programmer's primary duties will include, but are not limited to:System Development and Optimization:Designing, coding, and implementing applications for core logistics systems, such as Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Enterprise Resource Planning (ERP) modules related to supply chain.Developing and refining route optimization algorithms to minimize fuel consumption and delivery times.Integrating various systems, including handheld scanners, RFID readers, and Electronic Data Interchange (EDI) systems, to ensure smooth data flow.Data Analysis and Reporting:Developing database queries and reports to monitor Key Performance Indicators (KPIs) such such as inventory accuracy, fill rates, and on-time delivery percentages.Utilizing data analytics tools to identify bottlenecks and areas for process automation within the supply chain.Maintenance and Support:Providing timely technical support and troubleshooting for logistics end-users (warehouse staff, dispatchers, and drivers).Performing system maintenance, upgrades, and testing to ensure reliability and scalability of mission-critical logistics applications.Collaboration and Compliance:Working closely with Logistics Managers, Warehouse Operators, and Business Analysts to translate operational needs into technical requirements.Ensuring developed systems adhere to industry standards and regulatory compliance related to hazardous materials, customs, and transportation. Qualifications and SkillsRequired Qualifications:Education: A Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related quantitative field.Experience: [Insert Specific Number, e.g., 3+] years of experience in software development, with direct experience supporting or developing solutions for Supply Chain, Logistics, or Warehouse Management.Essential Skills:Programming Expertise: Proficiency in relevant enterprise languages (e.g., Java, Python, C#) and experience with modern development frameworks.Database Management: Strong knowledge of SQL and experience with large relational databases (e.g., Oracle, SQL Server).Logistics Concepts: Functional understanding of core logistics processes, including inventory control, routing, capacity planning, and fulfillment.System Integration: Experience working with APIs and common integration protocols used in B2B logistics environments (e.g., EDI, XML).Analytical Thinking: Excellent analytical and modeling skills to solve complex optimization problems. Reporting StructureThe Logistics Programmer will typically report to the IT Manager of Supply Chain Applications, Director of Logistics Technology, or IT Development Manager.Would you like me to customize this job description for a specific type of logistics focus, such as e-commerce fulfillment or global freight management?
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Voice Process Presentation Skills Inbound Negotiation Skills Convincing Power Cold Calling English
We are looking for a dedicated Telecaller to join our team in Delhi. The ideal candidate will be responsible for engaging with customers over the phone and assisting them with their inquiries. This is a full-time position and requires a commitment to excellent customer service.**Key Responsibilities:**- **Making Calls:** You will call potential and existing customers to discuss products or services and understand their needs.- **Providing Information:** You will inform customers about product features, benefits, and promotions to help them make informed decisions.- **Handling Queries:** You will address customer questions or concerns efficiently and professionally to ensure a positive experience.- **Recording Feedback:** You will document customer interactions and feedback accurately for record-keeping and to improve service quality.- **Meeting Targets:** You will strive to achieve call and sales targets set by the management to support the companys goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential. You should be able to speak clearly and effectively in Hindi and English.- **Listening Skills:** You must actively listen to customers to understand their needs and provide relevant solutions.- **Problem-Solving Abilities:** You should be able to think on your feet and offer solutions to customer issues.- **Time Management:** You need to manage your time efficiently to handle multiple calls and meet deadlines.- **Team Player:** You should work well with others and contribute positively to a team environment.Preferred candidates will have a minimum education of 12th grade and can have experience ranging from 0 to 6 years. Female candidates are encouraged to apply.
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