Inbound Jobs

Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.

We are looking for a dedicated Tele Caller to join our team in Bhubaneswar. The ideal candidate will have a proactive attitude and a willingness to learn, with a strong focus on customer engagement.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential clients and customers to promote our products and services, ensuring a clear presentation of offerings.- **Customer Engagement:** Engage with customers to understand their needs and preferences, providing relevant information to assist them in making informed decisions.- **Record Customer Information:** Maintain accurate records of customer interactions, feedback, and inquiries in our database for future reference.- **Follow Up on Leads:** Systematically follow up on leads generated through various channels to convert prospects into customers.- **Resolve Queries:** Address customer queries and concerns professionally, providing timely and satisfactory solutions to enhance customer experience.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal communication skills in order to effectively convey information and engage customers.- **Listening Skills:** Strong listening skills to understand customer needs and provide appropriate solutions.- **Team Player:** Ability to work collaboratively with colleagues and contribute to a positive team environment.- **Computer Proficiency:** Basic knowledge of computer applications for data entry and customer management software.- **Adaptability:** Willingness to learn and adapt to new processes and technologies quickly, with a positive attitude towards feedback and improvement.

Job Role:Calling NGO donors and handling telecalling processCustomer follow-ups and information collectionResolving queries and maintaining customer relationshipsEligibility:10th / 12th PassGood communication skills mandatoryHindi & English requiredTelugu/Gujarati preferredFreshers & Experienced both can apply

As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with assistance. Your primary responsibility will be to handle calls, address customer inquiries, and promote the companys services. **Key Responsibilities:**- **Customer Interaction:** Engage with customers through inbound and outbound calls to address their queries and provide necessary support, ensuring a positive customer experience.- **Product Promotion:** Inform customers about products and services, highlighting features and benefits to encourage interest and potential sales.- **Data Management:** Accurately log call details and customer information into the system. This helps in tracking customer interactions and improving service quality.- **Problem Resolution:** Assist customers in resolving any issues they may have with services or products, aiming for quick and satisfactory solutions.- **Feedback Collection:** Gather customer feedback during calls to understand their needs better and report this information internally to enhance service offerings.To excel in this role, you should possess strong communication skills, both verbal and written, to effectively convey information. Good listening skills are necessary to understand customer concerns accurately. Basic knowledge of computer systems and data entry is expected, along with a willingness to learn. You should be able to work efficiently under pressure and should be goal-oriented with a positive attitude. Being a 12th pass is the minimum educational qualification required, and prior experience, though helpful, is not mandatory.

We are hired Tele callers in kirti nagar , delhi minimum qualification 10th pass All candidates easy apply for this vacancy fresher and experience both can apply

We are looking for a motivated and confident Telecaller to join our team. The Telecaller will be responsible for making outbound calls, answering inbound calls, generating leads, and providing information about our products/services to potential and existing customers. The goal is to promote business growth by expanding the company

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

We are looking for a motivated Telesales Executive to join our team at our office in Greams Road. This role is ideal for individuals with 0 to 2 years of experience, holding a Master's degree.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to introduce products or services, highlighting their benefits and value.- **Generate Leads:** Identify and qualify potential leads through strategic conversations, gathering information to create a robust sales pipeline.- **Build Customer Relationships:** Establish and maintain strong relationships with clients by understanding their needs and providing exceptional service.- **Achieve Sales Targets:** Meet or exceed daily and monthly sales goals by effectively communicating with prospects and following up on leads.- **Maintain Accurate Records:** Keep detailed records of all calls, customer interactions, and sales activities in the database for future reference and analysis.**Required Skills and Expectations:**- **Effective Communication Skills:** Possess strong verbal communication skills to convey information clearly and persuasively over the phone.- **Listening Skills:** Demonstrate active listening skills to understand customer needs and respond appropriately to their concerns.- **Sales Acumen:** Show enthusiasm for sales and a desire to achieve targets while being motivated and goal-oriented.- **Team Player:** Work collaboratively with team members and contribute positively to the team environment.- **Adaptability:** Ability to learn quickly and adapt to changing product information and sales strategies, ensuring a dynamic sales approach.

Customer Support 247 shift Good Communication SkillOnly for maleNo Transport Max Salary in hand upto 24kIncentives Upto 10k apart from salary Gurgaon sector- 53send your resume

We are looking for a Tele Caller to join our team in Ahmedabad. This full-time position is ideal for freshers who have completed at least the 10th grade and are eager to develop their communication skills.Key Responsibilities:1. **Making Calls:** You will reach out to potential customers via phone calls, introducing our products and services.2. **Providing Information:** You will answer questions and provide information about our offerings, ensuring that customers have all the details they need.3. **Recording Data:** It is essential to maintain accurate records of customer interactions and feedback in our database.4. **Building Relationships:** You will aim to establish positive relationships with customers to foster trust and encourage their interest.5. **Meeting Targets:** You will work towards achieving daily and monthly call and sales targets set by the management.Required Skills and Expectations:Candidates should have strong communication skills and a friendly demeanor. You must be able to listen carefully to customers and address their needs effectively. Basic computer skills are necessary to log information accurately. A positive attitude and willingness to learn will help you succeed in this role. Being punctual and reliable is essential, as the position requires you to work from the office consistently. Your ability to work in a team and adapt to feedback will contribute to a dynamic work environment.

1) Cargo Operations & Handling2) Documentation & Compliance3) Customer Service & Tracking4) Liaison & Coordination

We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. **Customer Outreach**: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. **Lead Generation**: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. **Data Management**: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. **Team Collaboration**: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.

Required Tele sales Executive Staff for Telecom Sales, Outbond sales, this is Work From Home Job for Male Female Both., Employee Can Earn additional 10,000 - 20,000 incentives and no limit of incentives. Depending upon the calling skills of person.Call:9999922322(For Job)

Ladies/ Gentlemen - Presentable - with Good Command over English - well versed in Computers - hardworking - 8 hours job duration. Job includes filing, despatching, maintaining records, handling all other office routine work

As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.

We are looking for a dedicated and skilled Receptionist Cum Computer Operator to join our team in Patna. The ideal candidate should have 1 to 3 years of experience and a minimum educational qualification of 12th pass. This full-time position requires a female candidate who will work from the office.**Key Responsibilities:**- **Answering Phone Calls:** Manage incoming calls, greet callers, and direct them to the appropriate department, ensuring excellent customer service.- **Managing Front Desk:** Welcome visitors and clients at the reception area, providing them with necessary assistance and information about the company.- **Data Entry:** Input and update data accurately into computer systems, ensuring that all records are kept up-to-date.- **Handling Correspondence:** Sort and distribute incoming mail and messages, and prepare outgoing mail, contributing to smooth communication within the office.- **Scheduling Appointments:** Assist in managing schedules by coordinating appointments and meetings for staff, enhancing overall operational efficiency.- **Maintaining Office Supplies:** Keep track of office supplies and order them as needed, ensuring that the front desk is always well-stocked.**Required Skills and Expectations:**- Proficient in computer applications such as MS Office, including Word and Excel, to handle data entry and documentation effectively.- Excellent communication skills, both verbal and written, to interact with clients and colleagues clearly and professionally.- Strong organizational skills to manage multiple tasks efficiently and maintain the reception area and records in an orderly manner.- Ability to work independently and collaboratively in a team environment, demonstrating a positive attitude.- Detail-oriented approach to ensure accuracy in data handling and customer interactions.

Innotech Global Pvt Ltd, Jamshedpur is looking for energetic and result-oriented TeleSales Executives fluent in English, Hindi, and any regional language:

We are looking for a motivated and confident Telecaller to join our team. The Telecaller will be responsible for making outbound calls, answering inbound calls, generating leads, and providing information about our products/services to potential and existing customers. The goal is to promote business growth by expanding the companys customer base.Key Responsibilities:Make outbound calls to prospective customers and explain products/services.Answer inbound customer queries in a professional and polite manner.Generate leads, maintain a database, and follow up with interested clients.Achieve daily/weekly/monthly call targets and sales goals.Build and maintain positive relationships with customers.Handle customer objections and provide accurate information.Record details of calls, feedback, and customer interactions in the system.Coordinate with the sales team for closures and appointments.Requirements:Minimum qualification: 12th Pass / Graduate.Excellent communication skills in English and Hindi.Confident, polite, and persuasive telephone manner.Basic computer knowledge (MS Office, Email, CRM).Ability to work under pressure and achieve targets.Prior experience as a telecaller or in customer service/sales will be an added advantage.

Key Responsibilities1. B2B Client Outreach (Lead Generation)Corporate Prospecting: Call HR Managers, Plant Heads, and Directors of manufacturing, engineering, and FMCG companies to introduce the agency's recruitment services.Requirement Gathering: Identify active or upcoming vacancies within their factories (e.g., VMC Operators, Accountants, Quality Engineers) and secure initial meetings for the business development team.Database Cleansing: Call industrial lists to verify and update contact numbers, email IDs, and correct designations of decision-makers.2. Candidate Sourcing & Telephonic ScreeningCold Sourcing: Call job seekers from job portals or internal databases to pitch open career opportunities.Initial Screening: Conduct basic telephonic interviews to verify critical details: total experience, technical skills (e.g., Tally proficiency or welding certifications), current salary, expected package, and notice period.Interview Scheduling: Coordinate, schedule, and follow up with shortlisted candidates to ensure they show up for final face-to-face or virtual client interviews.3. CRM & Follow-Up ManagementCall Logging: Document every call status accurately in MS Excel or CRM software (e.g., Intended Callback, Wrong Number, Not Interested).Daily Target Adherence: Maintain a consistent daily output of 80-100 connected calls while maintaining high professional energy.

A Telecaller (or Telesales Executive) is a professional who communicates with customers over the phone to sell products, provide information, or solve queries. It is a high-energy role that serves as the primary voice of a company.1. Key ResponsibilitiesTelecallers generally handle two types of work: Inbound (receiving calls) and Outbound (making calls).Lead Generation: Calling potential customers (leads) to introduce products or services.Sales & Pitching: Following a script to explain features and benefits to convince customers to buy.Customer Support: Answering questions, resolving complaints, and providing accurate information about company policies.Data Management: Recording details of every conversation and updating customer status in a CRM (Customer Relationship Management) software.Follow-ups: Calling back interested leads to close a deal or remind them of appointments/payments.2. Required SkillsCommunication: Clear, polite, and persuasive speaking skills in English, Hindi, or local languages.Active Listening: Understanding the customers needs before jumping into the sales pitch.Patience & Resilience: Staying calm when dealing with angry customers or facing multiple no's in a row.Basic Computer Skills: Proficiency in MS Excel and basic data entry.Multitasking: The ability to talk on the phone while simultaneously typing notes into a system.

. Logistics Programmer Job DescriptionThis Logistics Programmer Job Description outlines the core responsibilities, essential qualifications, and key skills required for a specialized technical professional who develops, optimizes, and maintains the software systems used in supply chain, transportation, and warehouse management. Overview of the RoleThe Logistics Programmer is responsible for developing and supporting highly efficient software solutions that automate and optimize key logistics functions, including inventory management, route planning, fleet tracking, and warehouse operations. This role requires strong programming expertise, combined with a deep functional understanding of the supply chain, third-party logistics (3PL), and distribution principles. Key ResponsibilitiesThe Logistics Programmer's primary duties will include, but are not limited to:System Development and Optimization:Designing, coding, and implementing applications for core logistics systems, such as Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Enterprise Resource Planning (ERP) modules related to supply chain.Developing and refining route optimization algorithms to minimize fuel consumption and delivery times.Integrating various systems, including handheld scanners, RFID readers, and Electronic Data Interchange (EDI) systems, to ensure smooth data flow.Data Analysis and Reporting:Developing database queries and reports to monitor Key Performance Indicators (KPIs) such such as inventory accuracy, fill rates, and on-time delivery percentages.Utilizing data analytics tools to identify bottlenecks and areas for process automation within the supply chain.Maintenance and Support:Providing timely technical support and troubleshooting for logistics end-users (warehouse staff, dispatchers, and drivers).Performing system maintenance, upgrades, and testing to ensure reliability and scalability of mission-critical logistics applications.Collaboration and Compliance:Working closely with Logistics Managers, Warehouse Operators, and Business Analysts to translate operational needs into technical requirements.Ensuring developed systems adhere to industry standards and regulatory compliance related to hazardous materials, customs, and transportation. Qualifications and SkillsRequired Qualifications:Education: A Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related quantitative field.Experience: [Insert Specific Number, e.g., 3+] years of experience in software development, with direct experience supporting or developing solutions for Supply Chain, Logistics, or Warehouse Management.Essential Skills:Programming Expertise: Proficiency in relevant enterprise languages (e.g., Java, Python, C#) and experience with modern development frameworks.Database Management: Strong knowledge of SQL and experience with large relational databases (e.g., Oracle, SQL Server).Logistics Concepts: Functional understanding of core logistics processes, including inventory control, routing, capacity planning, and fulfillment.System Integration: Experience working with APIs and common integration protocols used in B2B logistics environments (e.g., EDI, XML).Analytical Thinking: Excellent analytical and modeling skills to solve complex optimization problems. Reporting StructureThe Logistics Programmer will typically report to the IT Manager of Supply Chain Applications, Director of Logistics Technology, or IT Development Manager.Would you like me to customize this job description for a specific type of logistics focus, such as e-commerce fulfillment or global freight management?