Inbound Jobs

Roles & Responsibilities:1. Prospecting with suspect leads. A suspect is a person who hasstill not decided on taking a loan.2. Converting a suspect to a prospect. Thisinvolvesthe following:Establishing contact with the prospect, this could involve several calls and may need a call at a time beyondoffice hours.This will also involve making calls at different times in order to achieve success.Need AnalysisEligibility ProfilingSetting up an appointmentFollow up with the prospect post every meeting with the sales officer until conclusion.3. Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-selfin satisfying customer needs with the objective of converting the prospect to a customer4. Responsible for conversion ofsuspectsto prospectsto customers5. Provide support to the sales team in increasing conversions by:Prompt calling to allsuspects / prospectsTimely follow up with all prospectsCordial relationships with the sales officer mapped.Collaboration with the sales officer in providing feedback.6. Responsible for complete knowledge of company products and policies as well as those of competition7. Responsible for quality of the conversation, which entailsthe following:AccuracyProduct KnowledgeAppraisal SkillsPunctuality & TOSTAT commitments8. Ability to handle objections9. Updating the software. You must capture your conversation with the customer effectively such that a thirdperson is able to carry on the conversation with the customer where you left off.10. Generating References: The quality of your conversation and your ability to connect with the customer is alsoreflected in the number of references that you generate.11. Providing market feedback to the supervisor: It is important to share with your supervisor any trends that youcome across whilst speaking to a prospect. Examples could be objections from prospects regards the processingfee being charged by us vis--vis the same being charged by a specific competitor.Intrested Candidates Can Apply ; 9033526313

Position: International Voice Process (Healthcare BPO)Experience:Freshers (Primary Hiring Focus)Candidates with 1-3 years of experience may also applyCTC:3.25 LPANight Shift AllowancePerformance IncentivesJob HighlightsImmediate hiring opportunity5-day work weekAttractive salary and performance incentivesTwo-way cab facilityMedical & Life InsuranceUS Night Shift / Rotational ShiftExcellent career growth in the Healthcare BPO industryWorld-class work environmentEligibility Criteria10+2, Diploma (10+3), or Any GraduateMaximum Age: 28 YearsExcellent communication skillsWilling to work in US Night Shift / Rotational ShiftImmediate joiners preferredPost graduates are not eligiblePlease Note:Freshers are currently being hired only for the International Voice Process.Candidates interested in Non-Voice or Semi-Voice roles are not eligible for this hiring drive.BE/B.Tech and Postgraduate candidates are not eligible.Key ResponsibilitiesProcess healthcare claims as per process guidelines.Deliver quality customer support and ensure customer satisfaction.Meet productivity and quality targets.Adhere to company policies and compliance standards.Maintain excellent attendance and punctuality.Collaborate effectively with team members and supervisors.

King Interior is looking for a Telecaller to handle customer inquiries, follow up on leads, and schedule appointments for our interior design services.Key ResponsibilitiesMake outbound calls to prospective customers.Follow up on leads generated through marketing campaigns.Explain company services and offerings to potential clients.Schedule appointments and site visits.Maintain customer databases and call records.Build strong relationships with customers through regular follow-ups.Meet daily and monthly calling targets.Required SkillsExcellent communication skills in Tamil and English.Good interpersonal and customer handling skills.Basic computer knowledge (MS Office, Email, CRM).Strong persuasion and follow-up abilities.Positive attitude and professional approach.QualificationAny Degree / Diploma.Freshers and experienced candidates can apply.BenefitsAttractive Salary PackagePerformance-Based IncentivesCareer Growth OpportunitiesFriendly Work EnvironmentApply NowPay: 15,000.00 - 20,000.00 per monthWork Location: In person

As an Executive - Customer Service, you will be responsible for communicatingwith consumers of healthcare andtelecommunication providers in the United States. Depending on the assignedprocess, you may be responsible forassisting customers with their queries, providing information and support,resolving service-related concerns, orcontacting consumers regarding overdue and unpaid bills on behalf of theclient.For collection-based processes, you will communicate with consumers over thephone, understand their paymentsituation, and negotiate and facilitate payment of outstanding balances whileensuring professional and customer-focused experience.Utilize effective verbal communication and customer service skills whilecommunicating with customers to resolve theaccount delinquency.Able to manage difficult customer issues while working in a fast-pacedenvironmentDetermine the reason for delinquency and best course of action to assistconsumers.Engage our consumers with the highest level of respect and dignity.Document all collection efforts for each assigned account in accordance withestablished procedures and compliancepolicies.Communicate professionally and regularly with leadership and peers on statusof accounts, escalations in accordancewith established standards.Ensure all accounts in assigned lists are managed accurately and in a timelymanner.Calls are majorly outbound and over a period moves to a blended(inbound/outbound) environment.Accounts are early/mid/late - stage defaults return payments, first paymentdefaults, and work date follow upassignments.

# Relationship AssociateCompany: Rainbow Group of CompaniesLocation: Thane, MaharashtraDepartment: Admissions / Front OfficeExperience: 1-3 Years preferredWorking Days: Monday to SaturdayWorking Hours: 9:00 AM to 6:00 PMReporting To: Chief Administrator / Branch Head### About the RoleWe are looking for a Relationship Associate who will be responsible for interacting with parents and prospective students, handling admission enquiries, conducting school/branch visits, and supporting the admissions team in achieving enrolment targets.The ideal candidate should have excellent communication and interpersonal skills, a pleasant personality, and a strong ability to build relationships with parents and prospective families.### Key Responsibilities* Handle inbound and outbound calls related to admission enquiries.* Respond to parents' queries regarding admissions, courses, fees, curriculum, facilities, and school policies.* Follow up with prospective parents through calls, WhatsApp, email, and other communication channels.* Schedule and coordinate school/branch visits and campus tours.* Welcome and assist parents and visitors during their school/branch visits.* Explain the school's curriculum, facilities, activities, admission process, and other relevant information.* Build and maintain strong relationships with prospective and existing parents.* Follow up with leads regularly and convert enquiries into admissions/enrolments.* Maintain accurate records of enquiries, follow-ups, visits, and admission status.* Update the admission tracker / CRM on a regular basis.* Coordinate with Branch Heads, teachers, and the admissions team to ensure a smooth admission process.* Assist parents with documentation and admission formalities.* Participate in open houses, admission drives, promotional activities, and school events.* Achieve individual and team admission and conversion targets.* Provide regular updates and reports to the reporting manager.* Support branch administration and other responsibilities as assigned.### Candidate Requirements* Bachelor's degree in any discipline.* 1-3 years of experience in admissions, counselling, sales, customer relationship management, front office, or a similar role.* Experience in schools, preschools, education, or the service industry will be an advantage.* Excellent verbal and written communication skills.* Good interpersonal and relationship-building skills.* Pleasant, confident, and professional personality.* Strong convincing, counselling, and negotiation abilities.* Good follow-up skills and target-oriented approach.* Comfortable interacting with parents and handling multiple enquiries.* Basic knowledge of MS Excel / Google Sheets / CRM systems.* Candidates residing in or around Thane will be preferred.### Key SkillsParent Relationship Management Admissions Counselling Lead Conversion Telecalling Follow-up Customer Service Sales Communication Skills CRM MS Excel Admission Coordination### Performance Indicators* Number of admission enquiries handled* Follow-up effectiveness* School/branch visits generated* Lead-to-admission conversion* Achievement of admission targets* Parent satisfaction and relationship management* Accuracy of CRM/admission tracker updates### What We Offer* Opportunity to work with a growing education organization.* Professional and supportive working environment.* Exposure to admissions, parent relationship management, and education operations.* Growth opportunities based on performance.

WE ARE HIRING! TELECALLEREpoxy Master Pvt Ltd. is looking for enthusiastic and confident individuals to join our growing team as Telecallers. Position: Telecaller Company: Epoxy Master Pvt Ltd. Location: NEW TWON SHAPOORJI NEAR PETROL PUMP. Employment Type: Full-TimeJob Responsibilities Make outbound calls to potential customers and leads. Explain company products, services, and training programs. Follow up with interested customers and maintain lead records. Generate leads and support the sales team. Maintain professional communication with customers.Requirements Good communication skills in Bengali, Hindi, and English. Freshers and experienced candidates can apply. Basic computer knowledge. Positive attitude and willingness to learn. Ability to work in a team.*Salary & Benefits** Monthly salary: 10,000 - 20,500.* Growth opportunities within the organization.* Professional learning and development opportunities.*Contact:* HR Department- 8697115693*Company:* Epoxy Master Pvt Ltd

Customer Support Executive Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.

We are looking for a dedicated and enthusiastic female Tele Caller to join our team in Darbhanga. This entry-level position is perfect for candidates with 0 to 1 year of experience who have completed their 12th grade. Key Responsibilities:1. Customer Outreach: Initiate calls to potential customers to promote our products and services, maintaining a friendly and professional demeanor.2. Information Gathering: Collect relevant information from customers to better understand their needs and provide them with appropriate solutions.3. Follow-Up Calls: Conduct follow-up calls to interested prospects and assist them with any inquiries they may have.4. Data Entry: Maintain accurate records of calls made and feedback received in our database to ensure effective tracking of customer interactions.5. Team Collaboration: Work closely with other team members to achieve targets and maximize customer satisfaction through effective communication.Required Skills and Expectations:Ideal candidates should possess strong verbal communication skills and have a friendly personality to engage with customers effectively. Additionally, the ability to listen and respond to customer queries is essential. Basic knowledge of computer operations is required for data entry tasks. Candidates should demonstrate a positive attitude, adaptability, and a willingness to learn. It is essential to work full-time from the office and contribute positively to the team environment.

Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.

We are seeking a dedicated Customer Support Executive to join our team in Bangalore. This role is ideal for individuals who are passionate about helping customers and providing exceptional service.nnKey Responsibilities:nn- Assist Customers: You will be the first point of contact for customer inquiries, providing them with accurate information and solutions.n- Handle Complaints: Address customer complaints and issues promptly, ensuring their concerns are resolved to their satisfaction.n- Maintain Records: Keep detailed records of customer interactions and transactions to help improve service quality.n- Support Team Efforts: Collaborate with team members to enhance the overall customer experience and contribute to team goals.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to articulate information clearly to customers. A problem-solving attitude is crucial for effectively handling inquiries and complaints. Attention to detail is important in maintaining accurate records of customer interactions. We welcome applicants with 0-5 years of experience, including fresh graduates who have completed their 12th grade. A willingness to work full-time from the office is expected, and a commitment to providing outstanding customer service is essential. The ideal candidate should demonstrate empathy, patience, and a proactive approach to resolving customer issues.

We are looking for a dedicated Customer Support Executive to join our team. This is a full-time work-from-home position located in Delhi NCR, ideal for freshers who have completed their 12th grade.The primary responsibilities include:- Responding to Customer Inquiries: You will address customer questions and concerns through various communication channels, ensuring timely and satisfactory responses.- Providing Product Information: You will help customers understand our products and services, guiding them to make informed choices based on their needs.- Maintaining Customer Records: You will keep accurate records of customer interactions, ensuring information is up-to-date and accessible for future reference.- Assisting with Problem Resolution: You will work closely with customers to identify issues and find solutions, aiming for a positive customer experience.Candidates should possess strong communication skills in both written and verbal forms. A friendly demeanor and a passion for helping others are essential. The ability to work independently and manage time effectively in a home environment is crucial for success in this role. Basic computer skills and familiarity with customer service software will be beneficial. We expect you to be proactive in learning about our products and to stay patient and professional while assisting customers. If you are eager to start your career in customer service, we encourage you to apply!

We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!

MICROAI IS HIRING - CUSTOMER SUPPORT EXECUTIVE Work From Home 20,000 - 24,000/MonthMICROAI is hiring Customer Support Executives for its growing team. Both freshers and experienced candidates are welcome to apply. Job DetailsCompany: MICROAIPosition: Customer Support ExecutiveWork Mode: Work From HomeQualification: 12th Pass / GraduateExperience: Fresher / ExperiencedSalary: 20,000 - 24,000 per monthOpen Positions: Only 18Location: Remote / Work From Home Who Can Apply? 12th Pass candidates Graduates Freshers looking for their first job Candidates with customer support experience Good communication and basic computer skills preferred Candidates comfortable working from home How to ApplyInterested candidates should send their updated CV/Resume to: himanshu.micro1ai@gmail.comEmail Subject: Application - Customer Support WFH Company Website: micro1.ai Limited VacanciesOnly 18 positions available!Send your CV today and take the next step toward a Work From Home career with MICROAI. MICROAI - Work. Connect. Grow.

We are seeking a dedicated Telecaller Executive to join our team in Mota Varachha, Surat. The ideal candidate will possess excellent communication and interpersonal skills, along with a positive attitude and a target-oriented approach.In this role, you will be responsible for making outbound calls to potential customers, effectively conveying product information, and handling customer objections professionally. You will also follow up with leads to ensure their queries are addressed, maintaining a strong relationship with clients. Basic knowledge of MS Office and CRM systems will be essential for performance tracking and reporting.Candidates should have 1 to 2 years of experience in a telecalling or customer service role, with proven convincing and follow-up skills. Strong organizational skills and an ability to manage time effectively are crucial for achieving set targets. This is a full-time position requiring a female candidate who is willing to work from the office. Working hours and specific shift timings will be communicated during the interview process. The role demands a high level of professionalism, and the ability to adapt to various customer situations while maintaining a calm demeanor. If you are a motivated individual looking to advance your career in telecalling, we encourage you to apply.

Key ResponsibilitiesMake outbound calls to prospective customers.Handle inbound customer inquiries professionally.Explain products, services, and promotional offers to customers.Generate leads and schedule appointments for the sales team.Maintain accurate records of customer interactions and follow-ups.Achieve daily, weekly, and monthly calling targets.Address customer concerns and escalate issues when necessary.Update customer information in CRM or database systems.Build and maintain strong customer relationships.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers.Generate and qualify leads for the sales team.Handle customer inquiries and resolve basic concerns.Maintain accurate call records and customer information in the CRM system.Follow up with customers regarding inquiries, appointments, and sales opportunities.Achieve daily, weekly, and monthly calling targets.Build and maintain strong customer relationships.

Key ResponsibilitiesMake outbound and receive inbound calls.Explain products and services to customers.Generate leads and follow up on prospects.Schedule meetings or appointments for the sales team.Maintain customer records and call logs.Handle customer queries and complaints professionally.Achieve daily and monthly call targets.

WE ARE HIRING! TELECALLEREpoxy Master Pvt Ltd. is looking for enthusiastic and confident individuals to join our growing team as Telecallers. Position: Telecaller Company: Epoxy Master Pvt Ltd. Location: NEW TWON SHAPOORJI NEAR PETROL PUMP. Employment Type: Full-TimeJob Responsibilities Make outbound calls to potential customers and leads. Explain company products, services, and training programs. Follow up with interested customers and maintain lead records. Generate leads and support the sales team. Maintain professional communication with customers.Requirements Good communication skills in Bengali, Hindi, and English. Freshers and experienced candidates can apply. Basic computer knowledge. Positive attitude and willingness to learn. Ability to work in a team.*Salary & Benefits** Monthly salary: 10,000 - 20,500.* Growth opportunities within the organization.* Professional learning and development opportunities.*Contact:* HR Department*Company:* Epoxy Master Pvt Ltd

Customer Support Executive:Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.