Telecaller Graduate Fresher Jobs in Guwahati

- Make outbound calls to prospective students and individuals interested in aviation training programs.- Generate leads through cold calling, referrals, and following up on inquiries from various sources (online, walk-ins, etc.).- Provide accurate and up-to-date information to prospects about available aviation courses, eligibility criteria, admission procedures, and career opportunities in aviation.- Schedule appointments for prospective students to visit the campus or have one-on-one consultations with academic counselors.- Build and maintain relationships with leads and students, ensuring excellent customer service and engagement throughout the inquiry process.- Maintain and update records of all calls made, including contact information, feedback, and follow-up actions, using CRM software or internal systems.- Follow up with enrolled students to ensure they have received all necessary information regarding their courses, schedules, and training requirements.- Achieve assigned sales or lead conversion targets through proactive calling, effective communication, and persistence in converting prospects into students.- Gather feedback from students and prospects to understand their needs, challenges, and motivations, helping the institution tailor its offerings.- Address concerns or complaints from prospective students about the institution or courses, providing clear, professional, and helpful responses.- Represent FLY HIGH AVIATE in a professional and positive manner on every call, ensuring that the institutions reputation for excellence in aviation training is upheld.- Stay updated on the latest developments in aviation training programs, courses, certification processes, and industry trends to provide accurate and relevant information.- Collaborate with other telecallers, marketing teams, and counselors to develop effective outreach strategies and improve lead conversion.- Effectively manage the companys phone systems or telecommunication software,

- Respond to inbound calls and queries from prospective customers regarding Frankfinn's services, training programs, and aviation courses.- Provide detailed information about various aviation-related services, including air hostess training, pilot programs, customer service, and other courses offered by the company.- Identify and qualify potential leads from incoming calls, walk-ins, and online inquiries.- Follow up with leads through regular calls, emails, or messages to convert them into enrollments.- Actively promote Frankfinns offerings (aviation-related programs, training, and services) to prospective clients.- Help in achieving sales targets and goals through customer interaction and providing product knowledge.- Assist customers with course registrations, documentation, and any general queries they may have regarding the company's offerings.- Build and maintain strong customer relationships to enhance retention and repeat business.- Maintain accurate records of all customer interactions, transactions, and feedback.- Collect customer feedback and insights to understand market trends and improve services.- Work closely with the sales and training teams to ensure smooth communication and alignment of customer queries with relevant departments.- Maintain professionalism while representing the Frankfinn brand, ensuring all customer interactions align with company standards and values.- Stay updated with the latest offerings, aviation industry trends, and training modules to accurately inform potential customers.- Meet or exceed daily, weekly, and monthly call and conversion targets, contributing to the company's overall business growth.