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Phone Banking Jobs

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  • Fresher
  • 0.9 Lac/Yr
  • Cyber City Gurgaon
Microsoft Excel Phone Banking Marketing Communication Motivating Skill Outbound Calling Domestic BPO Voice Process International BPO Negotiation Skills Cold Calling Convincing Power
We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.
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Telecaller Jobs For Freshers - Vadodara

Deep Financial And Accounting Service

  • 0 - 1 yrs
  • Sayajigunj Vadodara
Public Speaking Voice Process Motivating Skill Microsoft Excel Phone Banking Convincing Power Tele Marketing Voice Support Typing Skills Calling English
We are looking for a dedicated Tellecaller to join our team. This full-time position is suitable for recent graduates or those with up to one year of experience. The role is primarily remote, allowing you to work from the comfort of your home while contributing to our outreach efforts.Key Responsibilities:1. Making Calls: You will be responsible for reaching out to potential clients and customers, introducing them to our services, and generating interest.2. Listening to Customers: A key part of your role will involve listening carefully to customer needs and inquiries, ensuring they feel heard and understood.3. Providing Information: You will provide clear and concise information about our products and services, answering any questions that potential clients may have.4. Maintaining Records: Keeping accurate records of calls made and feedback received is essential for tracking our outreach effectiveness.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to engage effectively with clients. A pleasant and friendly is important, as it builds trust with those you contact. Basic computer skills and proficiency in using phone systems are required. Being proactive, organized, and capable of handling customer objections will be beneficial in achieving goals within this role. We seek individuals who are self-motivated and eager to learn in a dynamic work environment.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Saguna More Patna
Microsoft Excel Motivating Skill Phone Banking Voice Process
Shree Vinayak Management and Consultants is working in all kind of Banking Collection Services like Debt Collection, Debt Recovery from 2012. Our Corporate office is in Jaipur and we are working in all major cities of India. Our company is working with 300 people who are experienced with banking collection services and DRA certified.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Jagatpura Jaipur
Phone Banking Microsoft Excel Marketing Communication Outbound Calling Negotiation Skills Cold Calling
We are looking for a dedicated Tele Caller to join our team in Jagatpura, Jaipur. This role involves reaching out to potential clients for our high-rise residential flat sales. Ideal candidates are female graduates with 0 to 2 years of experience, enthusiastic about real estate and sales.Key responsibilities include conducting outbound calls to prospective buyers, effectively communicating the features and benefits of our residential properties, and addressing any inquiries related to the sales process. You will also be expected to maintain a database of clients, documenting interactions and following up on leads to ensure customer satisfaction.To succeed in this role, you should possess strong communication skills, a persuasive attitude, and the ability to build rapport with clients over the phone. Familiarity with customer relationship management (CRM) software and basic computer skills are beneficial. You should also be able to handle rejections gracefully and stay motivated.This is a full-time position that requires you to work from our office location in Jagatpura, Jaipur. Regular working hours and weekly offs will be communicated upon hiring. Interested candidates should be prepared for an engaging and dynamic work environment focused on real estate sales. If you are eager to develop your career in this field, we welcome your application.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Agra
Phone Banking Voice Process Domestic BPO
As a Telecaller, you will engage with customers to introduce them to the features and benefits of leading credit cards from major banks in India, including HDFC, Axis Bank, SBI, IDFC First Bank, and Yes Bank. This role is perfect for individuals with a passion for customer communication.Key responsibilities include:- Making outbound calls to potential customers to provide information about various credit card offers, highlighting their benefits and unique features.- Engaging in clear and effective conversations to understand customer needs and address any queries they may have.- Ensuring customers are aware of the top products in the market, especially targeting customers from the Hindi-speaking demographic.Required skills include:- Proficiency in the Hindi language for effective communication with customers.- Strong verbal communication skills to clearly explain credit card features and benefits.- Ability to listen and respond empathetically to customer inquiries and concerns.No prior experience is needed; candidates from 0 to 6 years of experience are welcome to apply. You must have completed at least the 10th grade. This is a part-time, work-from-home position based in Agra, India, offering flexible working hours to accommodate your schedule. Ideal for individuals looking to gain experience in customer interaction while providing valuable financial services information to clients.
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Telecaller || Freshers & Experienced

Foolram Consultancy Services

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Outbound Calling Phone Banking
We are looking for a telecaller to sale financial products on call like Business Loan, OD Limit , Property Loan etc.
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Opening For Tele Caller

Dolphin Manpower

  • 1 - 3 yrs
  • Kanyakumari
Tele Caller Telecalling Telecalling Executive HINDI TELECALLER Microsoft Excel Motivating Skill Phone Banking Marketing Communication Convincing Power Cold Calling Presentation Skills
ONLY INDIAN CANDIDATES APPLYTele caller Job OpeningHindi & English communication skills required.Basic Computer Knowledge must.Experience/Freshers Welcome.Attractive Salary + High Incentives.Friendly Working Environment.Candidates from any district or state can apply. (Best option)Immediate Joining.
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Telesales Executive Fresher

Impact Hr & Km Solutions

  • Fresher
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO KPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesMake outbound calls to prospective customers and explain company products/services.Handle inbound calls and respond to customer inquiries professionally.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Update customer information and call records in the database/CRM.Schedule appointments or meetings for the sales team when required.Resolve customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Aurangabad
Good Communication Skills Microsoft Excel Phone Banking Motivating Skill Outbound Calling Marketing Communication Domestic BPO Voice Process International BPO Negotiation Skills Cold Calling Convincing Power Voice Support Calling Computer Skills Telemarketing Tele Marketing Presentation Skills Telesales Tele Sales
We are looking for junior team leader or Telecaller Active candidate Leadership & presenting skills in junior team leader role requires Fresher or experience can apply Good communication skills Hindi compulsory Marathi English basic
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Telecaller (Female)

Mehrtechno Solutions

  • 1 - 5 yrs
  • 2.0 Lac/Yr
  • Ranchi
Tele Marketing Telecaller Receptionist Microsoft Excel Phone Banking Marketing Communication Motivating Skill Domestic BPO
We are looking for a dedicated Telecaller to join our team in Ranchi. The ideal candidate should have 1 to 5 years of experience in telemarketing or customer service. This position is suitable for female applicants and requires full-time office attendance.Key Responsibilities:- Make Outbound Calls: Reach out to customers to promote products or services, ensuring every call is professional and informative.- Maintain Customer Records: Keep detailed logs of customer interactions and update databases with relevant information about inquiries and feedback.- Handle Customer Queries: Address and resolve customer questions or issues effectively, providing excellent service and support throughout the interaction.- Follow Up on Leads: Contact prospective clients who have shown interest in our offerings, nurturing leads and encouraging conversions.- Meet Sales Targets: Strive to achieve or exceed assigned sales goals by effectively communicating the value of our products or services to potential customers.- Collaborate with Team Members: Work closely with other team members and departments to share insights and improve overall service delivery.Required Skills and Expectations:- Excellent verbal communication skills are essential for engaging customers and delivering clear information.- A friendly and professional attitude helps build rapport with clients and fosters a positive experience.- Basic computer skills are necessary for maintaining customer records and using telemarketing software.- Previous experience in sales or customer service is highly valued, as it contributes to effective call handling.- A proactive approach to tasks and strong problem-solving skills will help in addressing customer needs efficiently.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Thane
Domestic BPO Voice Process Phone Banking Inbound International BPO Cold Calling
We are looking for a motivated Tele Caller to join our team in Thane, India. This entry-level position is suitable for candidates with minimal experience and requires only a 12th-grade education. As a Tele Caller, your primary responsibility will be to communicate with customers over the phone. You will provide information about our products or services, assist with inquiries, and promote our offerings to potential customers. Your role will involve making outbound calls, listening actively to customer needs, and maintaining a positive relationship to encourage sales.Key responsibilities include:1. Making Outbound Calls: You will reach out to potential customers to introduce our products or services, aiming to generate interest and leads.2. Customer Support: Answer questions and provide information about our offerings, ensuring customers have a clear understanding of our products.3. Data Entry: You will maintain accurate records of customer interactions and update our database with relevant information.4. Feedback Collection: Gather customer feedback to improve services and identify opportunities for growth.Required skills include excellent verbal communication, basic computer proficiency, and the ability to listen and respond effectively to customer needs. You should be friendly, professional, and goal-oriented, with a strong desire to learn and develop your skills. A positive attitude and resilience to handle rejections are also important. This role requires a commitment to delivering exceptional customer service while working in a team environment.
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  • Fresher
  • Female
  • Vadodara
Microsoft Excel Phone Banking Motivating Skill Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills BPO Non Voice BPO Sales Negotiation Skills Inbound English Outbound Sales Calling BPO Call Center Computer Skills KPO
We are looking for a dedicated and motivated female Telecaller to join our team in Vadodara. This full-time position is ideal for freshers who have completed their 10th grade and are eager to begin their career in a dynamic environment.Key Responsibilities: - Customer Interaction: Engage with potential customers over the phone to understand their needs and promote our services effectively. - Lead Generation: Collect and manage leads from various sources, ensuring accurate and timely follow-up to convert them into clients. - Data Entry: Maintain accurate records of customer interactions and update our database to reflect any changes or follow-ups required. - Feedback Collection: Gather feedback from customers about our services and relay this information to the management team for improvements. - Team Collaboration: Work closely with team members and supervisors to meet daily goals and improve performance.Required Skills and Expectations: Candidates should possess excellent verbal communication skills and have a pleasant phone demeanor to engage customers positively. A strong willingness to learn and adapt to new processes is essential. Familiarity with basic computer functions is preferred but not mandatory. The ideal candidate should be punctual, motivated, and capable of working well in a team environment, contributing to collective goals. A proactive approach to problem-solving and the ability to handle rejection gracefully are important traits for this role.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Janakpuri Delhi
Good Communication Skills Phone Banking Marketing Communication Voice Process Convincing Power Motivating Skill Negotiation Skills Cold Calling BPO Sales Outbound Sales Outbound Calling Calling
We are looking for a Tele Caller to join our team in Janakpuri, Delhi. This full-time position is ideal for a motivated individual with a positive attitude, ready to start their career in telemarketing.Key Responsibilities:- Making Calls: You will be responsible for reaching out to potential clients and customers, introducing our products or services, and explaining their benefits.- Handling Inquiries: You will answer questions and address concerns from customers during calls, ensuring they feel valued and informed.- Updating Customer Records: You will maintain and update customer information in our database after each call, ensuring accuracy and consistency for future reference.- Achieving Targets: You will work towards meeting daily and monthly calling targets, enhancing your skills in communication and persuasion.Required Skills and Expectations:Candidates must have a minimum education of 12th grade. The ideal candidate should have excellent verbal communication skills and a friendly demeanor, as this role involves regular interaction with customers. You must be able to listen carefully, understand customer needs, and respond appropriately. A basic understanding of computers and data entry is essential, along with a willingness to learn and grow in the telemarketing field. Reliability and strong work ethic are crucial for success in this position. Female candidates are preferred for this role.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Zirakpur
Cold Calling Convincing Power Telesales Computer Skills Phone Banking
We are seeking a motivated Tele Caller to join our team in Zirakpur. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education. As a Tele Caller, your main role will be to communicate with potential clients over the phone, promoting our services and gathering valuable information. You will need to establish a rapport with customers, listen to their needs, and effectively address any concerns they may have.Key responsibilities include:1. Cold Calling Potential Clients: Reach out to prospective customers through outgoing calls to introduce them to our services.2. Handling Inquiries: Answer questions and provide information about our products, ensuring clients understand the benefits and solutions we offer.3. Updating Customer Records: Maintain accurate records of calls, customer interactions, and feedback in our database for effective follow-up.4. Achieving Targets: Work towards individual and team call targets, contributing to overall sales goals and enhancing customer engagement.5. Reporting: Provide regular updates on call activities and outcomes to the team lead, helping to shape future strategies.The ideal candidate should have excellent communication skills, a pleasant phone manner, and a strong willingness to learn. Being organized and detail-oriented will help you manage tasks efficiently. Candidates should be comfortable working in a fast-paced environment and have the ability to handle rejections professionally while remaining focused on achieving results.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Sonipat Sector 8
Phone Banking Outbound Calling Marketing Communication International BPO
We are looking for a Tele Caller to join our team in Sonipat Sector 8. This is a full-time position suitable for candidates with 0 to 2 years of experience and a minimum education level of 10th pass. The role focuses on interacting with customers over the phone to promote our services and handle inquiries.Key Responsibilities:1. Making Calls: You will be calling potential customers to provide information about our products and services, encouraging them to make purchases or inquiries.2. Customer Support: Handle incoming calls, addressing customer queries and providing accurate information to ensure a positive experience.3. Data Entry: Maintain accurate records of calls made, customer interactions, and any follow-up actions required in our database.4. Meeting Targets: Work towards achieving daily and weekly calling targets while maintaining a high standard of professionalism.Required Skills and Expectations:Candidates should possess strong verbal communication skills and a friendly phone demeanor. Basic computer skills, including proficiency in data entry, are important. You should be able to listen effectively, understand customer needs, and respond appropriately. A positive attitude and resilience in handling rejection are essential traits. As a team player, you should also be open to feedback and eager to improve. Flexibility in working hours might be required, as the role may involve evening shifts to accommodate customer availability.
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Telecaller Fresher

First Option Management Services Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Delhi
Telesales Executive Microsoft Excel Domestic BPO Phone Banking Outbound Calling Voice Process Inbound Outbound Sales
We are looking for a dedicated Tele Caller to join our team in Delhi. This role is ideal for individuals with a passion for communication and a desire to grow in the sales environment. As a Tele Caller, you will play a key role in connecting with customers and providing them with information about our products and services.Key Responsibilities:- Making Outbound Calls: You will make calls to potential customers to share information about our offerings and generate interest.- Customer Engagement: Engage with customers by answering their inquiries and addressing any concerns they may have, ensuring a positive interaction.- Lead Generation: Identify potential leads and gather relevant information during calls to help the sales team follow up.- Maintaining Records: Keep accurate records of customer interactions in our database, updating information as necessary to reflect the current status.- Feedback Collection: Collect feedback from customers regarding their needs and experiences to help improve our services and products.Required Skills and Expectations:- Communication Skills: Strong verbal skills are essential to effectively convey information and foster good customer relations.- Team Player: Being able to collaborate with colleagues and support each other's efforts to achieve common goals is important.- Attention to Detail: Must be attentive when inputting information and listening to customers to ensure clarity and accuracy.- Motivation and Drive: A proactive attitude with a willingness to learn and adapt in a fast-paced environment is crucial.- Basic Computer Skills: Familiarity with using computers and basic software for recording and managing customer interactions is necessary. This is a full-time position requiring a commitment to work from our office. If you are eager to start your career in telemarketing, we encourage you to apply!
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kalyan Thane
Microsoft Excel Phone Banking
Job Location Kalyan -A Collection Telecaller is responsible for contacting clients to recover overdue payments, negotiate repayment terms, and maintain accurate account records. They aim to minimize financial losses while providing empathetic, professional support to help customers resolve their outstanding debts
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  • 2 yrs
  • 0.9 Lac/Yr
  • Jamshedpur
Microsoft Excel Phone Banking Marketing Communication Presentation Skills
We are looking for a dedicated female Tele Caller in Jamshedpur. The ideal candidate should have completed their 12th grade and possess good communication skills. As a Tele Caller, you will be responsible for handling customer interactions over the phone and supporting our sales and marketing efforts. Key Responsibilities:- Make Outbound Calls: You will call potential customers to promote our products and services, explaining their benefits to encourage purchases.- Provide Information: Answer customer queries honestly and accurately, providing detailed information about our offerings to ensure clarity and understanding.- Maintain Customer Records: Keep detailed notes of customer interactions and maintain data accurately in our systems for future reference.- Follow-Up: Regularly check in with leads who have shown interest in our products, encouraging them to make a purchase or engage further.- Achieve Targets: You will set and strive to meet sales targets, contributing to the growth and success of the company.Required Skills and Expectations:Candidates should have clear and effective communication skills, both verbal and written. A pleasant and professional phone manner is essential. Basic computer skills for data entry and record-keeping are needed. Aspirants should be self-motivated and able to work well under pressure, demonstrating a positive attitude towards challenges. We value individuals who are keen to learn, have good listening skills, and can build rapport with customers easily.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Dera Gopipur Kangra
Outbound Calling Phone Banking Voice Process Convincing Power Negotiation Skills Motivating Skill Cold Calling Outbound Sales Presentation Skills
We are seeking a dedicated and enthusiastic female Telecaller to join our team in Dehra Gopipur, Kangra. This role is perfect for individuals with little to no prior experience, as 10 Days training will be provided.Key Responsibilities:1. Make Outbound Calls: Reach out to potential clients to promote our products and services, providing them with information and addressing any questions they may have.2. Maintain Client Records: Keep accurate records of calls made, including customer details and feedback, to help improve service quality and follow-ups.3. Meet Sales Targets: Aim to achieve daily and weekly sales targets by effectively communicating the benefits of our offerings and convincing potential customers.4. Provide Excellent Customer Service: Be polite and professional in all interactions, ensuring a positive experience for clients, which may lead to repeat business.5. Follow-up Calls: Contact existing customers to check their satisfaction levels and offer further assistance or promotions as applicable.Required Skills and Expectations:Candidates should have a minimum of a 10th grade education, with strong verbal communication skills and a friendly demeanor. Good listening skills are essential for understanding customer needs. A positive attitude, willingness to learn, and the ability to work independently and as part of a team are crucial. Basic computer skills are also required to manage records and utilize calling software effectively. Dedication to achieving personal and team goals will be highly valued.
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Kanpur Road Lucknow
Outbound Calling Phone Banking Voice Process Presentation Skills Negotiation Skills Marketing Communication Cold Calling
We are looking for a Tellecaller to join our team. This is a full-time work-from-home position based in Kanpur Road. Candidates with 0 to 6 years of experience across various educational backgrounds such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management, B.Pharma, and B.Sc are encouraged to apply.Key Responsibilities:- Engage with Customers: Initiate calls to potential and existing customers to provide information about products and services, ensuring a friendly and clear communication style.- Identify Customer Needs: Listen actively to customer inquiries and needs, offering tailored solutions or recommendations to improve customer satisfaction.- Maintain Records: Accurately document calls, customer responses, and feedback in our database to help improve our services and track customer interaction.- Follow Up: Regularly contact leads and follow up on previous calls to nurture relationships and increase sales opportunities.- Collaborate with Team: Share insights and suggestions with team members to improve calling strategies and enhance overall performance.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to convey information effectively and engage customers positively.- Persuasion Ability: Ability to persuade and influence customers while maintaining a professional attitude.- Customer Service Orientation: A focus on providing excellent customer service and addressing customer concerns promptly.- Time Management: Efficiently manage time and prioritize tasks to meet performance targets.- Tech Savvy: Familiarity with basic computer applications and ability to learn new software quickly for conducting calls and recording results.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Nalasopara West Mumbai
Microsoft Excel Phone Banking
job location Nalasopera west A Collection Telecaller is responsible for reaching out to customers with overdue accounts to negotiate payments, arrange settlements, and recover outstanding dues while maintaining customer relationships. The role requires strong negotiation skills, empathy, and the ability to hit strict daily or monthly recovery
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Telecaller

Gratitude Group

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Delhi
Phone Banking Outbound Calling Domestic BPO Outbound Sales Telecaller
We have vacant of 5 Telecaller Jobs in Delhi, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.Com, B.Sc Skill Phone Banking,outbound calling,Domestic BPO,Outbound Sales etc.
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Looking For Telecalling Executive

Impact Hr & Km Solutions

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice
Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers.Generate and qualify leads for the sales team.Handle customer inquiries and resolve basic concerns.Maintain accurate call records and customer information in the CRM system.Follow up with customers regarding inquiries, appointments, and sales opportunities.Achieve daily, weekly, and monthly calling targets.Build and maintain strong customer relationships.
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  • Fresher
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers to customers.Generate leads and identify potential sales opportunities.Schedule appointments or meetings for the sales team.Answer customer inquiries and provide accurate information.Maintain detailed records of customer interactions and call outcomes.Follow up with customers regarding inquiries, quotations, or service requests.Achieve daily, weekly, and monthly call and conversion targets.Handle customer objections professionally and effectively.Update customer information in CRM systems or databases.Coordinate with sales and customer service teams to ensure customer satisfaction.Adhere to company communication standards and call scripts where applicable.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Female
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Voice Process Presentation Skills Negotiation Skills Cold Calling Convincing Power Outbound Sales English BPO Sales Voice Support
Key ResponsibilitiesMake outbound calls to prospective and existing customers.Receive inbound calls and address customer inquiries professionally.Explain products, services, offers, and promotions to customers.Generate and qualify leads for the sales team.Follow up with customers regarding inquiries, appointments, or payments.Maintain accurate records of customer interactions and call outcomes.Achieve daily, weekly, and monthly calling targets.Resolve basic customer concerns and escalate complex issues when required.Update customer information in CRM or database systems.Ensure compliance with company policies and communication standards.
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