Voice Support Job Vacancies in Punjab

We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.

We are looking for a Customer Support Executive to join our team in Mohali on a work-from-home basis. This is an excellent opportunity for individuals with 0 to 1 year of experience, particularly those who have completed their B.A. or B.Com.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering queries through various communication channels like chat, email, or phone. Ensure that every interaction provides accurate information and solutions.- Resolve Issues: Address and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and professionalism.- Documentation: Keep detailed records of customer interactions, problems, and solutions. This helps to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, guiding them to make informed decisions and enhancing their overall experience.- Feedback Collection: Gather customer feedback regularly to help improve our services and products, sharing insights with the team for continuous improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, which are essential for effectively engaging with customers. Strong problem-solving abilities are necessary to provide prompt solutions to customer concerns. Attention to detail is important for documenting interactions accurately. A good team player is expected, showing collaboration and adaptability in a dynamic work environment. Basic computer skills and familiarity with customer support software will be beneficial. Finally, a positive attitude and the willingness to learn will help you thrive in this role.

Provide excellent customer service through chat, email, or phone (voice and non-voice process).Respond with accurate and complete information using the right tools and resources.Maintain a positive, professional, and empathetic attitude with every customer.Fluent English-speaking candidates are required, as clear communication is key to customer satisfaction.Work closely with team members and other departments to ensure smooth customer support.Follow all company communication rules, policies, and procedures at all times.Focus on delivering high-quality service with great results in terms of customer satisfaction, efficiency, and accuracy.Flexible working hours or rotational shifts based on business needs.

*Job Title: Customer Care Executive* *Job Summary:*We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. *Responsibilities:* Handle inbound and outbound calls/messages.Resolve customer queries and complaints effectively.Provide accurate information about products and services.Maintain records of customer interactions.Escalate complex issues to the concerned department when required. *Requirements:* Good communication skills (verbal & written).Basic computer knowledge.Ability to handle customer concerns with patience and professionalism.Qualification: 12th pass / Graduate (preferred).Freshers and experienced candidates both can apply.

We are hiring for our BPO Chat and Call Support team. If you are interested in building your career in customer support, you can contact me for more details.Also, if you have any friends or references who are looking for a job in this field, please feel free to share this message with them or ask them to reach out to me directly.

Minimum 1 year of International Voice Process experienceExcellent communication skillsComfortable working in night shifts100+ Openings Available!Salary up to 5 LPAAttractive Quarterly IncentivesFree Cab Facility (both sides)Subsidized MealsPrime Office Location Mohali Same-day Selection Process No long interview rounds!

Job Description for Customer Support Executive (Voice & Non-Voice)Job Profile: Customer Support Executive (Voice & Non-Voice)Position: Customer Support Voice & Non-Voice ProcessLocation: BangaloreJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shiftsCompensation: 20,00028,000 CTCJob DescriptionWe are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.Job ResponsibilitiesHandle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.Provide timely and accurate support, address customer concerns, and ensure satisfaction.Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.Record and update customer interactions in the CRM system accurately.Adhere to company policies, attendance, and quality standards while working in rotational shifts.Eligibility CriteriaEducation: Graduate in any discipline.Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).Languages: Proficiency in English and Hindi or a South Indian language.Availability: Immediate joiners preferred.Work Schedule: 6 days a week, 1 day rotational off.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

Handle inbound and outbound calls to/from US-based customers.Promote and upsell products/services during support calls when appropriate.Identify customer needs and convert support calls into potential sales opportunities.Assist the sales team with lead qualification and follow-up calls.Capture and update lead information in the CRM system for follow-up.Communication Skills: Ability to understand and speak with a neutral or clear accent.

Telecaller required Male female can apply No age limit apply now

Job Description: BPO Voice & Non-Voice Process Position: BPO Executive (Voice & Non-Voice) Location: Sector 67, Mohali Shift: Rotational Shifts (Day/Night) Day Shifts only for female candidates Salary: 10,000 15,000 (Based on Interview) Qualification: Minimum 12th pass Skills: Good Communication in English Age Limit: 18 to 30 years Experience: Freshers are welcome! Job Role Includes:Handling customer queries via call/chat/emailResolving issues promptly with a professional approachMaintaining call logs and service recordsFollowing up on customer concerns

For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.

Primefox Infotech is seeking candidates for the role of Customer Service Representative to join our dynamic lead generation team. If you're a self-motivated individual with excellent English communication skills, this could be the perfect opportunity for you!Skills Required:1. Excellent English communication skills2. Strong interpersonal skills3. Adaptive and quick learner4. Good, smooth, calm, enthusiastic communicatorResponsibilities:1. Generating high-quality leads following established SOPs2. Utilizing rebuttal techniques to address customer queries3. Making outgoing calls to generate new leads4. Developing a strong understanding of product scripts and rebuttals to facilitate lead generationDesignation: Customer Service RepresentativeCompensation:Competitive salary: 24,500 CTCLucrative daily incentive planLocation: Sector 74, Mohali (WORK FROM OFFICE)Working Hours:Fixed Shift Timings (US Shift) with Saturday/Sunday Fixed OffQualification: Bachelors degree in Marketing/Business Administration or equivalent.Requirements:FRESHERS with EXCELLENT communication skills are encouraged to applyInterested candidates, please send your CV to: hrg@primefoxinfotech.com or Whatsapp your CV on 7717494870For inquiries call: 771-749-4870Walk-in Interviews:12 PM to 6 PM (Monday to Friday)Primefox InfotechC-205, 7th Floor, Industrial Area, Phase-8BSector 74, Sahibzada Ajit Singh NagarPunjab 160055Job Types: Full-time, Permanent, FresherSchedule: Fixed night shift US shiftSupplemental pay types: Performance bonus, Yearly bonusExperience: Freshers or 1 year (Preferred)Language: English (Required)Shift availability: Night Shift (Required)Work Location: In personSpeak with the employer +91 7717494870

*We Are HIRING* *Languages Needed:* Anyone *Work Hours:*Part-time opportunity Anytime *Work Mode:* Work-from-home *Interested?*Text me 9643961000

Job Description:We are seeking a dedicated and friendly Customer Support Representative to join our team. In this role, you will assist customers by addressing their queries, troubleshooting issues, and providing solutions via phone, email, or chat. You will ensure a positive customer experience and offer exceptional service to meet customer needs.Key Responsibilities:Respond to customer inquiries and resolve complaints promptly.Provide product/service information and assist with troubleshooting.Maintain high customer satisfaction levels.Document customer interactions and follow up when necessary.Qualifications:Excellent communication and problem-solving skills.Ability to remain calm and patient in challenging situations.Previous experience in customer service is a plus but not required.

Hiring for 100 BPO Telecaller Jobs in Mohali, for Freshers,Required Educational Qualification is : B.A with Good knowledge in Chat Support,Voice Process,BPO Non Voice,Call Center,Inbound Calling,Email Support,Tele Caller,Outbound Calling,Customer Care etc.

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali

Job Opening: Process Associate at Primefox InfotechLocation: Sector 74, Mohali (Work from Office)Working Hours: Fixed Working Hours (Night Shift),Fixed: Saturday/Sunday OffPrimefox Infotech is looking for enthusiastic FEMALE candidates to join our lead generation team as a Process Associate. If you have a passion for communication and are motivated to excel, this role might be for you!Excellent Opportunity for FRESHERS with excellent communication skills.Key Responsibilities :Generate high-quality leads in accordance with established SOPsUtilize rebuttal techniques to effectively address customer queriesMake outbound calls to acquire new leadsDevelop and master product scripts and rebuttals to enhance lead generationSkills Required :Exceptional English communication skillsStrong interpersonal abilitiesQuick learner with adaptabilityEnthusiastic and smooth communicatorCompensation :Competitive Salary: No bar for the right Talent / skill set + DAILY incentive planApplication Process :Send your CV to: mailto:hrg@primefoxinfotech.comWhatsApp your CV to: 7717494870For inquiries, call: 771-749-4870Walk-in Interviews :Monday to FridayLocation: C-205, 7th Floor, Industrial Area, Phase-8B, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055Job Types: Full-time, Permanent, FresherSupplemental Pay: Performance bonus, Yearly bonusExperience: Freshers or up to 1 year (Preferred)Language: English (Required)Work Location: In personNOTE: Only female candidates are required.Speak with the Employer: +91 7717494870

Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)

Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Key Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate