Voice Process Job Vacancies in Bommanahalli

As a Customer Support Executive, you will play a vital role in ensuring customer satisfaction and providing assistance with inquiries and issues. This full-time position is based in our Bommanahalli office and is ideal for candidates with 0 to 1 year of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions promptly through various communication channels such as phone, email, and chat, ensuring that they receive accurate information.- **Resolve Issues and Complaints:** Investigate and resolve customer complaints efficiently while maintaining a positive attitude, aiming for first-call resolution.- **Maintain Customer Records:** Accurately document interactions and maintain records in the companys database to help with future inquiries and to track issues effectively.- **Provide Product Support:** Assist customers in understanding and using our products or services, offering guidance and technical support as needed.- **Gather Customer Feedback:** Collect feedback from customers and report it to the management team to help improve services and identify areas for enhancement.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively interacting with customers.- Basic problem-solving abilities to handle customer issues efficiently and independently.- A friendly and empathetic demeanor, allowing you to build rapport with customers and understand their needs.- Familiarity with computer systems and software is necessary to manage customer data and inquiries.- A dedication to providing excellent customer service and a willingness to learn and adapt to new processes and information.

Customer Support - Voice ProcessNo.of Requirements: 100 Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 or 5Good Excel Knowledge Must have knowledge about supply chain management 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: 21000 /- per month for fresherTake home: 16200 /- per month for fresherCTC : Upto 25000 /- per month for experiencedTake Home : upto 20136 /- per month for experienced Quarterly Bonus : 4200 /

Understand the basic professional standards and established procedures, policies before taking action and making decisions Processing claims and handling calls, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters Assume responsibility for work and coordinating efforts Meeting assigned productivity goals Adhere to attendance and punctuality norms Acquiring knowledge & skills of related areas of the process Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Looking for graduate with excellent communication skills and it's for work from office job opportunity

Role: Customer care ExecutiveJob Purpose:To Answer queries/resolve problems of customers through Inbound.Attend Inbound & Outbound calls, sometime respond through email and chat to customers.Provide correct and quality information to customers on every call, promote good listening and English grammar skills.Eligibility Criteria:Any LanguageAble to communicate confidently and politely, with good speaking skills.Awareness on Credit cards.Detailed knowledge of intricacies of Banks products and how they compare against competitors.Good typing skills (Quality & Speed)Ability to handle telephonic conversationsGood Listening & Comprehension skillsShould be flexible to work in 24/7 shiftSalary-16500/-CTC-PMEducational qualification: Graduation Mandatory.Requirement: 20Age: 18 years onwardsConneqt Address: 2nd Floor Krimson Square 31/9 Roopena Agrahara Near Silk Board Flyover Bengaluru 560068.

Altruist - IMMEDIATE HIRING! Inbound Process Associates( Customer care) Language Requirements (Must have excellent communication skills in English and one regional language):* English + Hindi* English + Tamil* Fresher or Experienced *Qualification - ANY Graduation is mandatory *Only 5days working (2 Week Off) Rotational*