Opening For Customer Support Voice Process

Sagility

qualification: graduates (no engineering & tech graduates, no master’s degree)

experience: fresher/0 – 12 months

shifts & weekly offs: rotational night shifts with 2 days saturday sunday fixed off in a week

transport: transport both pick-up as well as drop facility

job title: associate

location: bangalore

objective and responsibility

position summary:

the fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. it involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

roles and responsibilities:

• understand the basic professional standards and established procedures, policies before taking action and making decisions

• processing claims and handling calls, as per the process guidelines

• adhering to the service level and understanding quality & auditing parameters

• assume responsibility for work and coordinating efforts

• meeting assigned productivity goals

• adhere to attendance and punctuality norms

• acquiring knowledge & skills of related areas of the process

• interpersonal relationship at work with peers, supervisors and should not have any recorded

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  B.A, B.Arch, B.B.A, B.C.A, B.Com, BDS, Bachelor of Hotel Management, B.Pharma, B.Sc

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office