*Assisting customers by taking their orders, explaining menu items and addressing their questions*Processing credit card, cash and mobile application payments and providing accurate change when necessary*Should know the correct usage of caf equipment, such as an espresso machine, and how to create drinks according to the employer's standards*Discussing cleaning practices and standards to ensure a hygienic work environment*Handling customer concerns and interactions in the event of a mistake with a drink or food item*Reviewing customer service requirements and guiding incoming professionals regarding the correct way to take orders and converse with patrons