25

Support Executive Fresher Jobs in Guwahati

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Guwahati
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month
View all details
  • Fresher
  • 7.0 Lac/Yr
  • Guwahati
Communication
A Ticket Support Executive handles customer inquiries, bookings, and service issues via phone, email, or ticketing systems (e.g., travel or IT). They process reservations, solve problems, and manage cancellations, ensuring high customer satisfaction, accurate data entry, and compliance with company policies, usually working in fast-paced environments.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Guwahati
Customer Manager Airport Supervisor Passenger Support Airline Operations Airline Customer Service Airport Operation Aviation Problem Solving Staff Management Ground Operation Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
We are looking for an Airport Manager to oversee airport operations in Guwahati. This role is ideal for individuals with a passion for the aviation industry, whether you are starting your career or have some experience.**Key Responsibilities:**- **Manage Daily Operations:** Ensure all airport functions run smoothly, from passenger check-in to baggage handling, to enhance the travel experience.- **Coordinate with Airlines:** Work closely with various airlines to ensure flight schedules are followed, coordinating departures and arrivals efficiently.- **Safety and Security Oversight:** Monitor airport safety and security procedures to comply with regulations and ensure passenger safety.- **Staff Management:** Supervise airport staff, providing guidance and support to enhance their efficiency and customer service skills.- **Handle Customer Complaints:** Address and resolve passenger issues quickly and effectively to maintain customer satisfaction and a positive airport atmosphere.- **Reporting:** Prepare reports and updates on airport operations, making sure all stakeholders are informed of any changes or issues.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to work effectively with various stakeholders. Attention to detail is crucial for ensuring safety and security compliance. Candidates should have the ability to work well under pressure, solve problems quickly, and adapt to changing situations. A basic understanding of airport operations and customer service principles will be an advantage. A positive attitude and a willingness to learn are essential for success in this role.
View all details
  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
Air Ticketing Airport Operation Airport Ticketing Ticket Booking Air Ticketing Reservation Ground Operation Good Communication
Hiring for 25 Ticket Support Executive Jobs in Chandigarh, Guwahati, Madurai, Vijayawada, Gwalior, Jabalpur, Coimbatore, Prayagraj, Raipur, Chhattisgarh, Amritsar, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Air Ticketing, Airport Operation, Airport Ticketing, Ticket Booking, Air Ticketing Reservation, Ground Operation, Good Communication etc.
View all details
Airport Staff Multitasking Time Management Teamwork Flight Attendant Communication Customer Support Adaptability Airport Operation System Support Executive Admin
An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages
View all details
Software Engineer Information Technology Engineer Java Html Autocad Data Analyst Web Tools System Support Engineer Banking Back Office Back End Processing Admin Freshers Airport Operation Airport Executive Airport Representative Airline Ground Staff
The Information Technology Engineer is responsible for designing, developing and implementing software applications and systems to support the organization's operations. They will also provide technical support and assistance to end-users.Key responsibilities include:- Developing and maintaining software applications using various programming languages such as Java, Html, and Autocad- Conducting data analysis to identify trends and patterns- Providing system support and troubleshooting technical issues- Working closely with the team to implement and maintain web tools
View all details
Administration Executive Admin Support Executive Administrator Executive Human Resource Executive HR Admin Executive Administration Office Executive Admin Office Assistant Office Admin Head Front Office Admin Senior Administration Executive
As an Administration Executive, your responsibilities will include overseeing and managing the daily operations of the office, providing administrative support to ensure efficient operation of the office, handling basic HR tasks such as onboarding new employees and maintaining employee records, managing office supplies and equipment, and coordinating with various departments to ensure smooth workflow.To excel in this role, you should have excellent organizational skills, strong attention to detail, the ability to prioritize tasks and meet deadlines, good communication skills, both written and verbal.
View all details
Communication Time Management
Hiring for 23 Ticket Support Executive Jobs in Guwahati, Tezpur, Sonitpur, Goalpara, Assam, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com with Good knowledge in Communication, Time Management etc.
View all details

Back Office Executive - Full Time - Freshers

M.R. Advertising and Consultancy

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Zoo Tiniali Guwahati
Data Entry Activities Offering Administrative Support Taking Calls MS Office Word Record Producing
data entry activities, offering administrative support, taking calls, and producing reports
View all details

Hiring Fresher - Customer Care Executive - Guwahati

Lakshmi North East Solutions (LNES)

  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Guwahati
Customer Service Client Support Client Relations Customer Experience Customer Retention Client Communication Communication Skills Problem Solving Time Management Attention to Detail
- Respond to customer inquiries via phone, email, or live chat, providing information on services such as website development, app development, and cloud solutions.- Assist customers with understanding the scope of services offered by SIQUES EDUAID, including technical details, pricing, and timelines.- Act as the primary point of contact for clients throughout the project lifecycle, from initial inquiry to post-launch.- Provide regular updates on the status of website, app, or cloud development projects, ensuring clients are well-informed of milestones and timelines.- Handle technical issues or challenges clients may encounter during or after the completion of their projects.- Troubleshoot website or app performance issues, escalated customer complaints, or cloud service disruptions, collaborating with the technical team to resolve the issues quickly.- Assist new clients with the onboarding process, providing guidance on setting up and using the developed websites, apps, or cloud platforms.- Collect customer feedback to gauge satisfaction levels with the services provided.- Work with the development and design teams to improve products or services based on customer suggestions or recurring issues.- Maintain accurate and up-to-date records of client interactions, technical issues, and service requests in the CRM system.- Document and escalate recurring issues or suggestions to relevant departments for resolution or future product improvements.- Identify opportunities for upselling additional services, such as ongoing website maintenance, app updates, or advanced cloud features, based on customer needs.- Collaborate closely with web developers, app developers, and cloud engineers to ensure that customer requirements are accurately translated into project deliverables.- Stay up to date with the latest trends and technologies in website development, app development, and cloud solutions to better assist clients with their needs.
View all details
Customer Relationship Outbound Calling Customer Management Cold Calling Customer Service Customer Handling
Job Openings for 20 Customer Support Executive Jobs for Freshers in Guwahati, Shillong, Dima Hasao, Assam, Siliguri, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Management, Cold Calling, Customer Service, Customer Handling etc.
View all details

Customer Support Executive

Skytech Aviation Services Pvt Ltd

Communication Skills Customer Care Customer Support Customer Management Customer Relationship
Hiring for 50 Customer Support Executive Jobs in Guwahati, Delhi, Hyderabad, Bangalore, for Freshers,Required Educational Qualification is : 10 pass, 12 pass , and Bachelor Degree with Good knowledge in Communication Skills, Customer Care, Customer Support, Customer Management, Customer Relationship etc.
View all details

Customer Care Executive

Skytech Aviation

Customer Relationship Customer Care Customer Support Call Center Customer Communication Customer Management
Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem.
View all details

Customer Service Executive

Aviation Resources

Customer Relationship Outbound Calling Customer Support Customer Management
Company DescriptionUrgently required for Customer Service Executive at airport Role DescriptionThis is a full-time on-site role for a Customer Service Executive at New Delhi Airport.An airport customer service executive, or agent, is responsible for helping passengers and airport staff before, during, and after their flights. They assist with check-ins, reservations, and complaints, and ensure passengers have a positive experience. Responsibilities Assisting passengers with special needs, Answering questions, Managing ticket reservations and changes, Handling customer complaints, and Meeting the needs and safety requirements of passengers and airport staff. QualificationsGraduation Excellent communication and customer service skillsAbility to remain calm and composed under pressureStrong problem-solving abilitiesPhysical fitness and ability to stand for long periodsKnowledge of safety and emergency proceduresAge :18 to 40Both male and female can apply!
View all details
  • 0 - 1 yrs
  • Guwahati
Communication Interpersonal Skills Customer Support Corporate Recruitment Soft Skills Computer Application Administrative Skills Problem Solving Team Building
We have vacant of 1 Front Office Executive Job in Guwahati, for Freshers Educational Qualification : Advanced/Higher Diploma, B.A, B.C.A Skill Communication,Interpersonal Skills,Team Building,Customer Support,Corporate Recruitment,Soft Skills,Computer Application,Administrative Skills,Problem Solving etc.
View all details

Airport Management

Airindia Airways

Good Communication Skills Ticket Checking Staff Ticket Support Executive Reservation Executive Passenger Support Hotel Booking
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]
View all details

Nepali Language Interpreter

Wehire Talent solutions

Voice Process International Voice Process Domestic Voice Process Telecaller Domestic BPO BPO Customer Support Executive
Wehire Talent Solutions Job role - Nepali Language Interpreter Location- Remote *Excellent communication in English language is mandatory*Must be fluent in Nepali language Native speakers only - 5 days working,2 rotational offs- comfortable with night shifts and 24/7 rotational shifts.Education - 12th pass Freshers and Experienced both are eligibleAge- 18 to 45 years Salary - upto 5.5lpa - Desktop will be provided after selection ContactAakanksha (hr)Contact- 7987939547
View all details

Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
View all details
Customer Support Leader Customer Care Executive Work From Home Walk in
Work From Home Customer Support Executive
View all details
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation
We are looking for 150 Airport Cargo Loader Posts in Aurangabad, Agartala, meghalaya, Nadia, Haldia, Uttar Bagdogra, Ranchi, Darjeeling, North Sikkim, Guwahati, with deep knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree
View all details

Hiring Freshers || Airport Guest Relationship Executive

Skyview India Academy Private Limited

Customer Relationship Airport Operation Customer Support Ground Management Airline Customer Service Customer Service Airline Operations Good Communication Skills Guest Handling Ground Staff Activities Ground Operation Passenger Handling
responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.
View all details

Openings For Airport Manager || Freshers & Experienced

Skyview India Academy Private Limited

Airport Supervisor Airport Operation Problem Solving Staff Management Customer Manager Aviation Good Communication Skills Ground Manager Airline Operations Ground Operation Airline Customer Service Passenger Support
oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.
View all details
  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Guwahati
Customer Manager Airport Supervisor Passenger Support Airline Operations Airline Customer Service Airport Operation Aviation Problem Solving Staff Management Ground Operation Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Manager at our location in Guwahati, India, you will be responsible for overseeing the daily operations of the airport to ensure efficiency and safety. Key responsibilities include managing staff, coordinating with airlines and other service providers, ensuring compliance with regulations, and handling customer inquiries and complaints.To excel in this role, you should have excellent communication and leadership skills to manage a diverse team of employees effectively. A high school diploma or equivalent is required, and previous experience in a related field is preferred but not mandatory. The ability to multitask, solve problems efficiently, and work well under pressure is essential for success in this position. Ideal candidates will also demonstrate strong organizational skills and attention to detail to ensure smooth airport operations.
View all details
  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Guwahati
Problem Solving Airport Supervisor Airline Operations Airport Operation Aviation Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Cargo Loader Air Ticketing Air Freight Air Cargo Air Traffic Control Air Pollution Control Air Ticketing Reservation Ground Staff
Seeking an Airport Manager in Guwahati with 0-5 years of experience and a 12th pass education. As an Airport Manager, you will be responsible for overseeing various airport operations such as supervising ground staff, cabin crew, and airline operations. Strong problem-solving skills and good communication are key for this role. Experience in airline customer service, staff management, and ground operation is preferred. The ideal candidate must have the ability to effectively manage passenger support, ground staff, and airport cargo operations. This is a full-time position that requires working from the office. If you have a passion for aviation and possess the necessary skills, we want to hear from you.
View all details
Ground Staff Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Cabin Crew Airport Ticketing Airport Operation Airport Executive Airport Representative Airport Supervisor Administration Back Office Sales Marketing Analyst Data Entry Operator Customer Relationship Customer Support
Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations
View all details
Ground Staff Cabin Crew Airport Operation Airport Manager Passport Checking Staff Baggage Service Management Front Desk Executive Ticket Support Executive Airport Guest Relationship Executive Ground Operations Staff Airport Representative Air Ticketing Executive System Support Executive
Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed
View all details
Administration Admin Accounts Administrator HR Admin Executive Admin Executive Administration Executive Administrator Executive System Support Executive Admin Support Executive Airport Operation Airport Staff
We are looking for 21 Hiring for Accounts Admin Posts in Mumbai, Kolkata, Mangalore, Coimbatore, Indore, Kannur, Surat, Guwahati, Vijayawada, Kadapa, with deep knowledge in Administration, Admin, Accounts Administrator, HR Admin Executive, Admin Executive, Administration Executive, Administrator Executive, System Support Executive, Admin Support Executive, Airport Operation, Airport Staff and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree
View all details
Customer Service Guest Relations Hospitality Executive Passenger Support Cargo Handling Baggage Service Agent
As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.
View all details

Hiring Fresher / Telecalling Executive / B.A/B.B.A

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Guwahati
Telemarketing Cold Calling Lead Generation Customer Relationship Management Sales Support Follow Up Calls Client Engagement Sales Conversion Client Retention Market Research Sales Campaigns Customer Interaction Target Achievement
- Cold Calling: Reach out to potential customers through cold calling to generate interest in BENELLI GUWAHATI's automobile offerings, including motorcycles, accessories, and services.- Lead Qualification: Identify and qualify leads based on customer interest, ensuring a strong pipeline for the sales team.- Provide Information: Inform potential customers about the features, benefits, and pricing of BENELLI GUWAHATI's products, such as motorcycles, service packages, financing options, and accessories.- Answer Inquiries: Address customer inquiries regarding product availability, technical specifications, service offerings, and dealership promotions via phone calls.- Schedule Test Drives: Coordinate with interested prospects to schedule test drives at the dealership, ensuring a seamless experience for the customer.- Service Appointment Booking: Assist existing customers in booking service appointments for maintenance, repairs, or upgrades.- CRM Updates: Maintain accurate and up-to-date records of all customer interactions, including calls, emails, and appointments, in the companys CRM system.- Assist Sales Team: Provide support to the sales team by gathering information, providing leads, and ensuring smooth communication between potential clients and sales representatives.- Competitor Insights: Gather information on competitors' products, pricing, and promotions through customer feedback and market research.- Daily Reporting: Maintain records of all calls made, lead status, and conversion rates. Report daily activity to the sales or marketing team.- Complaint Resolution: Address customer complaints or concerns related to products, services, or billing in a professional and timely manner.- Record Keeping: Maintain and organize customer contact details, lead information, and sales records.- Customer Engagement: Engage customers with a friendly and enthusiastic tone, promoting the dealership as the go-to destination for premium motorcycles and related service
View all details
  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Six Mile Guwahati
Guest Services Customer Relation Executive Reservation Management Guest Inqueries Front Desk Operations Hospitality Administrative Support Customer Satisfaction Guest Record Management Communication Skills Multitasking Time Management
- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).
View all details

Junior Operation Executive

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Guwahati
Operational Support Task Coordination Workflow Management Process Improvement Time Management Attention to Detail Deadline Management Project Coordination Database Management Client Communication Data Analysis Record Keeping
- Assist senior operations staff in day-to-day operations, ensuring smooth execution of IT services and projects.- Help coordinate IT projects by tracking deadlines, milestones, and deliverables.- Assist in the scheduling and planning of resources for various IT projects or service deliveries.- Assist with communication between vendors, clients, and internal teams to ensure operational needs are met.- Maintain records of all project documentation, contracts, service agreements, and other operational materials.- Assist in managing inventory of IT equipment and software, ensuring that stocks are maintained and orders are placed as necessary.- Input operational data into relevant software or systems to maintain accurate and real-time records.- Identify inefficiencies in operational processes and assist in implementing solutions to improve efficiency and reduce costs.- Provide support to clients regarding operational issues, service requests, or technical inquiries.- Assist in tracking customer complaints or service issues, ensuring timely resolution or escalation.- Prepare regular operational reports to track performance metrics, resource utilization, and any outstanding tasks or issues.- Work closely with IT teams, including developers, engineers, and technical support, to ensure the timely delivery of services or projects.- Assist in monitoring the quality of services and solutions delivered to clients, ensuring they align with company standards.- Ensure all operational activities comply with relevant industry regulations, company policies, and client agreements.- Assist in monitoring the allocation of resources (staff, equipment, etc.) to ensure projects or operations are properly supported.- Support in managing operational incidents or issues that arise, ensuring they are logged, tracked, and resolved in a timely manner.- Assist in organizing training sessions for operational processes, tools, or software used within the team.
View all details
View More Jobs

Apply to 25 Support Executive Fresher Jobs in Guwahati

  • Guwahati Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs