Join our team as an Airport Guest Relationship Executive in Guwahati, where you will play a vital role in enhancing the travel experience for passengers. This entry-level position is ideal for individuals looking to start their career in the hospitality sector.
Key Responsibilities:
- **Provide Assistance to Guests**: You will greet and assist travelers, addressing their inquiries and needs to ensure they have a pleasant experience at the airport.
- **Manage Guest Relations**: Establish positive interactions with guests, ensuring that all feedback and concerns are handled promptly and professionally.
- **Coordinate Services**: Work closely with various airport departments and service providers to ensure a smooth and seamless experience from check-in to boarding.
- **Handle Customer Feedback**: Collect and document guest feedback and suggestions to help improve services and guest satisfaction continually.
Required Skills and Expectations:
Candidates should possess excellent communication and interpersonal skills, allowing them to connect easily with travelers from diverse backgrounds. A friendly demeanor and a strong focus on customer service are important to succeed in this position. Additionally, candidates should be able to work in a fast-paced environment, remain calm under pressure, and have a keen eye for detail. Although prior experience is not necessary, a willingness to learn and adapt is essential for success in this role. Basic knowledge of airport operations and familiarity with local languages can be an advantage.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata