Hiring Fresher - IT Support Executive - Guwahati

As an IT Support Executive, you will play a key role in assisting users with their technology needs and resolving various IT issues.

Key Responsibilities:

- User Support: Provide direct technical support to staff, helping them with issues related to hardware, software, and network connectivity.

- Troubleshooting: Diagnose and resolve problems efficiently, ensuring minimal disruption to daily operations. This includes both onsite and remote support.

- System Maintenance: Perform regular checks and maintenance on IT equipment and infrastructure to ensure optimal performance.

- Documentation: Maintain accurate records of support requests and resolutions in the ticketing system to track issues and improve future responses.

- Equipment Setup: Assist in setting up new computers and peripherals, ensuring all systems are configured appropriately for user needs.

- Training: Educate users on IT policies and best practices to enhance their knowledge and improve security protocols.

Required Skills and Expectations:

- Technical Knowledge: A basic understanding of computer systems, networks, and troubleshooting methodologies is essential. Familiarity with various operating systems and software applications is a plus.

- Communication Skills: Strong verbal and written communication abilities to effectively explain technical information to non-technical users.

- Problem-Solving Skills: Ability to think critically and analyze issues to find practical solutions quickly.

- Team Player: Willingness to collaborate with colleagues and contribute to a positive work environment.

- Adaptability: Must be open to learning new technologies and processes in a fast-paced work setting.

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Graduate (B.C.A, B.Sc, B.Tech/B.E)

• Role

  IT Support Executive

• Industry Type

  Engineering / Construction

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.