Staff Hiring Job Vacancies in Bishnupur

As an Air Ticketing Staff member, you will be responsible for various tasks related to customer service and ticket sales in the airline industry. Your role is crucial in ensuring that travelers have a smooth booking experience.Key Responsibilities:- Ticket Reservations: Assist customers in booking flights, checking availability, and making changes to existing bookings, ensuring that all customer needs are met promptly.- Customer Support: Respond to customer inquiries via phone or in person, providing information about flight schedules, pricing, and special offers, which helps in enhancing customer satisfaction.- Processing Payments: Handle payment transactions for ticket purchases, issuing receipts and confirming bookings, ensuring accuracy and security in financial processes.- Documentation Management: Maintain and organize customer records, ticket confirmations, and transaction details for easy access and reference, which is vital for operational efficiency.- Collaborate with Airlines: Liaise with airline representatives to resolve issues regarding bookings or cancellations, ensuring that solutions are found quickly to maintain service quality.Required Skills and Expectations:Candidates should have completed at least the 12th grade. Excellent communication skills are essential, as you will interact with customers regularly. Basic knowledge of computers and ticketing software is preferred. A keen attention to detail is crucial for managing bookings accurately. Additionally, a friendly and approachable demeanor will help create a positive experience for customers. A willingness to learn and adapt in a fast-paced environment is important, especially for those with little to no prior experience.

Ground Staff are responsible for handling all airport operations on the ground, ensuring smooth passenger service, safety, and coordination between airline and airport departments. They play a key role in check-in, boarding, baggage handling, and customer service. Key Responsibilities1. Passenger HandlingAssist passengers during check-in and boarding processVerify tickets, ID proof, and travel documentsIssue boarding passes and seat assignmentsProvide special assistance to elderly, disabled, or VIP passengers2. Baggage HandlingAccept and tag checked baggageEnsure baggage complies with airline weight and safety rulesCoordinate with baggage handling teamsHandle lost, delayed, or damaged baggage complaints3. Customer ServiceAnswer passenger queries regarding flights, delays, and policiesProvide information on schedules, gates, and airport facilitiesResolve complaints professionally and quicklyMaintain high customer satisfaction4. Boarding & Departure DutiesAnnounce boarding informationVerify boarding passes and documentsEnsure orderly boarding processCoordinate with cabin crew and pilots5. Safety & Security ComplianceFollow airport safety and security proceduresEnsure compliance with aviation regulationsReport suspicious activities or safety hazards6. Flight Operations CoordinationCoordinate with airline staff, ATC, and airport authoritiesAssist in flight arrivals and departuresHandle delays, cancellations, and rescheduling Required SkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving abilityTeamwork and coordinationAbility to work under pressureBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any disciplineAviation / Hospitality certification is an advantage ExperienceFresher or experienced candidates can applyPrior experience in aviation, hospitality, or customer service is preferred Working ConditionsRotational shifts (including night shifts)Weekends and holidays includedWork at airport terminals in a fast-paced environment Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 1,00,000+ per month