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Service Manager Jobs

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Looking For General Manager Service

Helpto Manpower Consultancy

  • 4 - 7 yrs
  • 5.0 Lac/Yr
  • Faridabad
ISO Audit IATF
Key Roles & Responsibilities:Administration & Operations Oversight:
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Panaji/Panjim
Customer Relationship Customer Service Customer Support
As a Customer Service Manager, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your main tasks will include managing customer inquiries and solving issues efficiently. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, chat, or email to provide accurate information and resolve issues satisfactorily.- **Manage Customer Complaints:** Listen to complaints patiently and address them promptly, ensuring that each customer feels heard and valued.- **Oversee Support Team:** Supervise the customer service team to ensure they deliver high-quality service. Provide guidance and training when needed to enhance their skills.- **Collect Feedback:** Gather customer feedback to understand their needs better and identify areas for service improvement.- **Develop Service Protocols:** Create and implement protocols and guidelines to improve the efficiency and quality of customer support.**Required Skills and Expectations:**- Excellent verbal and written communication skills are needed to interact effectively with customers and team members.- Problem-solving ability to quickly address customer issues and find appropriate solutions.- Basic computer skills to manage customer inquiries through different platforms efficiently.- A patient and friendly attitude is essential for dealing with diverse customer personalities.- Being a self-starter and organized individual is crucial, especially since this role is work from home.- A strong commitment to providing great customer service and enhancing the customer experience is expected.
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  • 4 - 10 yrs
  • 32.5 Lac/Yr
  • Canada
Restaurant Restaurant Service Restaurant Captain Restaurant Executive Restaurant Staff
Apply under express entry visaGovt announced visaFamily visa'Work and settle in CanadaFree education and medical facilities for familyCandidate is eligible to work in US as wellChild tax benefits givenPension plan givenUnemployment wages givenSalary equal to citizen of CanadaCandidate will enjoy dual citizenship100% job guarantee will be provided after getting the visaAll post landing services will be guided before landing Canada
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  • 2 - 8 yrs
  • 40.0 Lac/Yr
  • Canada
Restaurant and Food Service Manager Food Service Manager Food Beverage Service Assistant Restaurant Manager Food Service Restaurant Service Restaurant Restaurant General Manager
Recruiting, training, and managing food service employees.Scheduling employee work hours to ensure that all shifts are adequately covered.Completing payroll and maintaining employment records.Ensuring that customers are served quality food in a timely manner.Regularly inspecting all work areas to ensure compliance with food health and safety regulations.Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.Accurately tallying all cash and charge slips.
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  • 5 - 10 yrs
  • 8.0 Lac/Yr
  • Taloja Navi Mumbai
Business Development Operations
We are seeking a General Manager Service to oversee and enhance our service operations. This role is essential for ensuring customer satisfaction and improving service efficiency.**Key Responsibilities:**- **Manage Service Operations:** Oversee daily service operations, ensuring all processes run smoothly and meet company standards.- **Team Leadership:** Lead and mentor the service team, fostering a collaborative environment that encourages professional growth and high performance.- **Customer Relationship Management:** Build strong relationships with customers, addressing their needs and concerns promptly to enhance satisfaction and loyalty.- **Performance Analysis:** Monitor and analyze service metrics to identify areas for improvement, implementing strategies to achieve operational excellence.- **Budget Management:** Develop and manage the service budget, ensuring resources are allocated effectively and cost-control measures are in place.- **Technical Support Coordination:** Coordinate with the technical support team to troubleshoot and resolve service issues efficiently.**Required Skills and Expectations:**Candidates should have a minimum of 5 to 10 years of experience in service management or a related field. A diploma in a relevant area is necessary. Strong leadership and communication skills are crucial, along with a hands-on approach to problem-solving. Candidates should be customer-focused, with a proven ability to enhance service delivery. A good understanding of service metrics and the ability to analyze data for continuous improvement is also essential. The role demands a strong commitment to quality and the capability to work well in a fast-paced environment.
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Urgent Requirement For Service Manager

Sunshine Manpower Solution And Services

  • 5 - 10 yrs
  • 5.0 Lac/Yr
  • Udaipur
Technical Knowledge Risk Management Team Leadership Customer Service Problem Solving
Job Title: Service Manager Location: UdaipurExperience: 5 to 10 years Roles & Responsibilities : 1 Manage daily operations of EV service workshop2 Ensure timely servicing, diagnostics, and repairs3 Maintain service quality and monitor turnaround time (TAT)4 Supervise and lead technicians and service staff5 Train team on EV technology and safety protocols6 Conduct performance reviews7 Ensure high customer satisfaction during service visits8 Handle and resolve customer complaints9 Oversee EV repairs (battery, motor, charging, electronics)10 Ensure safety while handling high-voltage systemsSkills & Qualifications :1 Diploma / Bachelors degree in Mechanical Engineering, Automobile Engineering, or related field2 Strong knowledge of automotive and EV systems3 Team leadership and workshop management4 Problem-solving and technical diagnostic skills5 Customer service and conflict resolution6 Inventory and spare parts management7 Knowledge of safety standards for high-voltage EV systems
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Account Manager Accounts Officer Accounts Head Head Accounts National Account Manager Channel Account Manager Service Account Manager Inside Account Manager Group Account Manager
As an Account Manager, you will play a crucial role in managing client relationships and ensuring their needs are met effectively. Your experience will be vital in driving satisfaction and retention.**Key Responsibilities:**- **Client Relationship Management:** Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions to enhance satisfaction.- **Project Coordination:** Collaborate with internal teams to ensure projects are delivered on time and meet quality standards, ensuring alignment with client expectations.- **Financial Oversight:** Manage client budgets and financial forecasts, monitoring spending to ensure projects stay within budget and all financial aspects are transparent.- **Performance Reporting:** Prepare and present performance reports to clients, highlighting key metrics and areas for improvement to enhance future engagements.- **Problem Resolution:** Address client concerns promptly and effectively, ensuring that issues are resolved and clients feel heard and valued.**Required Skills and Expectations:**Candidates should hold a Bachelors degree in areas such as Business, Accounting, or a related field. You should possess 10 to 20 years of experience in account management, showcasing a strong history of client success. Excellent communication and interpersonal skills are essential, along with the ability to analyze data and translate it into actionable strategies. Strong organizational skills are important to manage multiple projects seamlessly. A chartered accountant or equivalent professional qualification is highly regarded. You should be proactive, detail-oriented, and able to work collaboratively in a fast-paced office environment.
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Food Service Manager in Dubai

Flight2sucess Immigration Llp

  • 1 - 7 yrs
  • 45.0 Lac/Yr
  • Dubai +1 UAE
Food Service Food Packing Labour Food & Beverage Supervisor Food & Beverage Assistant Food & Beverage Team Leader Food Safety Officer
Supervise and Coordinate the Activities of Food Service Staff, Including Servers, Kitchen Staff, and Cleaners, to Ensure Smooth Operation During Shifts.monitor Food Preparation, Cooking, and Presentation to Ensure Quality and Consistency.provide Guidance and Support to Staff, Including Training, Coaching, and Performance Evaluations.assist with Scheduling Staff Shifts and Assigning Duties Based On Workload and Staffing Levels.handle Customer Inquiries, Complaints, and Feedback in a Professional and Courteous Manner.ensure Compliance with Health and Safety Regulations, Including Food Handling and Sanitation Procedures.monitor Inventory Levels and Place Orders for Supplies, Ingredients, and Equipment as Needed.oversee Cash Handling Procedures, Including Cash Register Reconciliation and Deposits.maintain Cleanliness and Organization in the Dining Area, Kitchen, and Storage Areas.collaborate with Management to Develop and Implement Policies, Procedures, and Initiatives to Improve Efficiency and Customer Satisfaction.requirements:previous Experience in a Supervisory Role in the Food Service Industry is Required.knowledge of Food Safety Regulations and Best Practices.excellent Communication and Interpersonal Skills, with the Ability to Lead and Motivate a Team.strong Organizational and Time Management Skills, with the Ability to Prioritize Tasks Effectively.ability to Work in a Fast-paced Environment and Handle Multiple Tasks Simultaneously.flexibility to Work Varying Shifts, Including Evenings, Weekends, and Holidays.certification in Food Safety Training (., Food Handler Certification) is Preferred.proficiency in Using Pos Systems and other Restaurant Management Software is An Asset.commitment to Providing Exceptional Customer Service and Ensuring Customer Satisfaction.high School Diploma or Equivalent is Required; Additional Education or Training in Hospitality Management is An Asset
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Solar Service Manager (1-3 Years)

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Kolkata
Solar Service Solar Technician
Solar Service Manager - The Solar Service Manager will oversee installation, servicing, maintenance, and performance of solar systems across various projects. The role includes managing service teams, handling technical issues, and ensuring timely project execution and customer satisfaction.Key Responsibilities:Manage installation, servicing, and maintenance of solar systems.Supervise service engineers and technicians at sites.Troubleshoot technical issues and ensure timely resolution.Coordinate with internal teams for project execution.Maintain service reports and documentation.Ensure safety and quality standards are followed.Handle client service requests and support.Candidate must have:ITI / Diploma / B.Tech / BE in relevant field.Experience in solar installation/service/maintenance.Team handling and site coordination skills.Willingness to travel for site work.
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  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Baner Pune
Good Communication Skills Customer Retention Customer Relationship
We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.
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  • 2 - 5 yrs
  • 3.8 Lac/Yr
  • Delhi
Customer Support Quick Service Resturant
This position is responsible for attending to customer's needs and requirements to the best of their ability. This position entails answering customers phone calls or emails to manage the orders, answer to queries or connect to various department in cases complaints, if any . It also includes providing basic information to the customer based on the queries.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Support
We are looking for a dedicated Customer Service Manager to join our team in Kolkata. In this role, you will be responsible for overseeing customer service operations and ensuring customer satisfaction through effective communication and problem-solving.Key Responsibilities:- **Supervise Customer Service Team**: Lead and manage a team of customer service representatives to ensure they deliver high-quality support to customers.- **Handle Customer Inquiries**: Address customer questions and complaints promptly, providing clear solutions to enhance their experience.- **Monitor Service Quality**: Assess team performance and service quality, implementing improvements where necessary to meet company standards.- **Train Team Members**: Conduct training sessions for new hires and ongoing training for existing staff to improve their skills and knowledge.- **Gather Customer Feedback**: Collect and analyze feedback from customers to identify areas for improvement in service delivery.Required Skills and Expectations:- **Communication Skills**: You must have strong verbal and written communication abilities, enabling you to interact effectively with customers and your team.- **Problem-Solving Skills**: Being able to quickly identify issues and come up with suitable solutions is crucial in this role.- **Team Leadership**: A positive attitude towards leading and motivating a team will help foster a supportive work environment.- **Customer-Centric Mindset**: You should be dedicated to providing excellent service and ensuring customer satisfaction at all times.- **Basic Computer Proficiency**: Familiarity with basic computer applications is necessary for managing customer records and communications.
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Fresher hiring for Cabin Crew

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Bangalore
Guest Relationship Management Passport Checking Executive Guest Representative Guest Handling Uest Guest Services Guest Service Officer Flight Attendant Flight Steward Air Hostess Ground Staff Cabin Crew Crew Manager
Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.
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  • 15 - 16 yrs
  • 70000/Yr
  • Costa Rica
Country Head Country Director Business Head Country Business Head Country Operation Head Kfc Burger King Hungry Tiger DabaliXpress PieXpress
Role SummaryThe Country Business Head will lead the full Cte dIvoire setup and rollout. This includes market entry strategy, P&L ownership, multi unit operations, real estate development, supply chain establishment, people leadership and brand execution. The ideal candidate has strong African experience, preferably with global systems, and can operate effectively in a Francophone market.Key Responsibilities Lead market entry planning, competitive analysis and store rollout strategy Own the full P&L, budgets, performance management and profitability Drive restaurant development, site identification, landlord negotiations and openings Build and lead the operational, support and leadership teams in Cte dIvoire Ensure compliance with food safety, operational and brand standards Establish reliable supply chain, procurement and distribution infrastructure Adapt marketing and customer experience to local insights while protecting brand standards Manage relationships with regulators, landlords, partners and key stakeholdersExperience Required Senior leadership experience in QSR, with strong multi unit operational background Preference for experience with leading global QSR systems. Proven success launching or scaling QSR businesses in Africa Experience in Francophone West Africa is a strong advantage Demonstrated P&L leadership with clear results in growth and profitability Strong understanding of development, operations, supply chain and marketing Professional level French speaking ability, fluent EnglishPersonal Profile Entrepreneurial, confident building a country from the ground up Hands on, customer focused, data driven Strong communicator, negotiator and relationship builder High integrity, resilient, decisive and culturally agileLocation Based in Cte dIvoire with periodic travel to Ghana
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Hiring Service Manager For Nashik

Impact HR & KM Solutions

  • 3 - 4 yrs
  • 5.0 Lac/Yr
  • Nashik
Service Manager Territory Service Manager Service Operations Manager Financial Service Manager
Key Responsibilities1. Operations & QualityWorkflow Optimization: Manage the service floor schedule to ensure jobs (like PCB repairs or product servicing) are completed on time.Quality Control: Monitor the quality of work performed and ensure compliance with safety and industry standards (e.g., IPC standards for electronics).Inventory Management: Oversee the availability of spare parts, components, and tools required for service operations.2. Team LeadershipSupervision: Lead and mentor a team of technicians and service advisors.Training: Organize regular training on new hardware, software updates, or customer service etiquette.Performance Reviews: Set and track KPIs for individual team members.3. Customer & Relationship ManagementEscalation Handling: Resolve complex or high-priority customer complaints that the front-line staff cannot handle.Warranty Management: Oversee the processing of warranty claims and defect ratio analysis.SLA Compliance: Ensure the team meets Service Level Agreements (e.g., all repairs must be finished within 48 hours). Required SkillsTechnical Breadth: A strong understanding of the products being serviced (e.g., schematics, electronic troubleshooting, or firmware).Soft Skills: High emotional intelligence to deal with frustrated customers and manage a technical team.Financial Acumen: Ability to manage a department budget, track revenue from out-of-warranty services, and reduce operational costs.Analytical Thinking: Ability to read Service Dashboards to identify bottlenecks (like high Repeat Repair Rates).
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  • Fresher
  • 5.0 Lac/Yr
  • Khambhat Anand
Operations Decision Making Technical Knowledge Performance Evaluation Training and Development Team Management Risk Management Time Management Customer Service Regulatory Compliance Budgeting Inventory Management Conflict Resolution Communication Financial Management Analytical Skills Sales Process Improvement
Looking for a male Graduate to join our team as a Branch Service Manager in Khambhat. Key responsibilities include overseeing daily branch operations, managing customer service, resolving client issues, and supervising branch staff. Strong communication, leadership, and problem-solving skills are required. Previous experience is not necessary, as freshers are welcome to apply.
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Fresher hiring for Customer Service Manager

DNC Online Marketing Customer Service

  • 0 - 5 yrs
  • Jaipur
Customer Relationship Customer Service Customer Support
Key responsibilities:- Respond to customer inquiries: Interact with customers via phone, email, or in-person to address their questions, concerns, and feedback promptly and professionally.- Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges in accordance with company policies and procedures.- Provide product information: Educate customers on product features, specifications, pricing, and availability to help them make informed purchase decisions.- Handle complaints and escalations: Address and resolve customer complaints, conflicts, or escalations in a timely and effective manner to ensure customer satisfaction and retention.- Maintain customer records: Update and maintain accurate customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis.Required skills and expectations:- Excellent communication skills: Ability to communicate clearly and politely with customers in a professional and friendly manner.- Strong problem-solving skills: Capacity to listen to customer issues, analyze root causes, and provide effective solutions or alternatives.- Attention to detail: Thoroughness and accuracy in processing orders, resolving complaints, and updating customer records to ensure data integrity.- Multitasking abilities: Capability to handle multiple customer inquiries or tasks simultaneously while maintaining quality and efficiency.- Customer-oriented mindset: Dedication to meeting customer needs, exceeding expectations, and building positive relationships through excellent service delivery.
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Customer Service Manager Jobs For Freshers - Kolkata

Economical Research & Management Pvt. Ltd.

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kolkata
Basic Computer Skills Good Communication Skills Customer Service
WE ARE LOOKING FOR MOTIVATED FRESHER CANDIDATES FOR BANKING SECTOR JOB .MALE & FEMALE BOTH CAN APPLY FOR THIS JOB.JOB POST - CSO ( CUSTOMER SERVICE OFFICER ) & OE ( OFFICE EXECUTIVE ) .AGE - 18-32 YEARS .QUALIFICATION - H.S & GRADUATION .SALARY - 14000 - 17000/- ( PER MONTH )LOCATION - KOLKATA , WEST BENGAL
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Service Level Agreements Training and Development Project Management Team Management Technical Knowledge
Duties and Responsibilities:( SERVICE CENTRE MANAGER)1. Receive items for repair from the customer, make the necessary recordings which involves opening of the job card following Service Centre standards of operation.2. Allocate the brought item to a technician to find out the fault after which you ensure that the customer is informed of the fault and the corresponding charges.3. Ensure that a daily operational report is made and it should capture information regarding; how many items were collected, how many were repaired and by which technicians. This report should be prepared and submitted to the General Manager on a daily basis.4. Call customers to inform them to collect their repaired items and ensure that they are given happy calls so as to find out if their repaired items are working properly.5. You will answer phone calls from customers/clients and deal with their comments, questions and complaints.6. Ensure that Service Centre reception is clean and unauthorized staff members are not allowed in.7. Ensure that when a customer is collecting his/her item after repair, the job card is used to identify and confirm the item and the customer signs on it.8. It will be your responsibility after the customer has collected his/her repaired item, to close the job card and file it following the system in place.9. Check the availability of spare parts and make an order using the LG computerized parts order system on a weekly basis.10. Ensure that customers are updated on the status of their items which are still in our custody.11. You will manage petty cash usage and you must account for its use.12. Ensure that you perform on all KPIs which will be given to you when you join.
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Customer Service
Looking for a customer service officer to attend client calls and allocate staff
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Audit Compliance Statutory Compliance Compliance Central Bank Of The UAE Retail Payment Payment Systems Anti Money Laundering UAE Regulations CDD EDD
Note: this Position is An Urgent Need, and the Candidate Needs to Be Onboarded At the Beginning of April.key Responsibilities:act as the Main Point of Contact for Cbuae (central Bank of the Uae) and other Local Regulators.ensure Compliance with the Requirements of the Category Ii Retail Payment Service License, Including Adherence to Policies and Procedures.prepare and Submit Regulatory Reports Accurately and On Time.conduct Regulatory Gap Analyses, Aml (anti-money Laundering), and Sanctions Risk Assessments to Identify, Assess, and Mitigate Risks Associated with Payment Services.develop and Implement Compliance Policies and Procedures in Line with Uae Regulations.support the Creation and Execution of a Comprehensive Risk Management Framework Tailored to Uae Operations.ensure that Customer Due Diligence (cdd/edd) Processes Meet Regulatory Standards.implement and Manage Transaction Monitoring Systems for Uae Operations and Report Suspicious Transactions to the Uae Financial Intelligence Unit (fiu).review New Products and Services to Ensure They Align with Uae Regulatory and Aml Requirements.conduct Due Diligence and Build Effective Relationships with Local Partners, Banks, and Third-party Providers.work Closely with Global Compliance Teams to Ensure Alignment of Uae Operations with Global Compliance Standards.provide Training to Directors, Officers, and Employees On Compliance Policies and Regulatory Updates.qualifications:education:bachelor's Degree in Technology, Data, Law, Finance, or a Related Field. a Master's Degree or Relevant Compliance Certification is Preferred.experience:minimum of 7 Years' Experience in Managing Compliance Programs Within Uae Financial Institutions (payment Services, Fintech, or Banking). Experience in other Middle Eastern and North African (mena) Countries is a Plus.in-depth Knowledge of Uae Laws and Regulations Related to Payment Services.proven Track Record in Managing Compliance Requirements for Cbuae, Particu
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  • 15 - 18 yrs
  • 100.0 Lac/Yr
  • Delhi
Automobile Service Manager National Service Manager Complaint Resolution Management Technical Support After Sales Service Dealer Satisfaction Achievement Call Centre Management Field Engineering Customer Service Operations Walk in
Educational Qualifications: Graduate of Bachelors Degree preferably in Engineering but open to any graduate of a Bachelors Degree with extensive customer service management experience in automotive, consumer durable or tyre industries.Position Description: This position has overall responsibility for developing Indian Customer Service strategy and ensuring its proper and consistent execution. The scope of responsibilities covers both the domestic business and the third-party export business.Principal Responsibilities: Lead Customer Service function of Client India. This will be achieved by benchmarking practices with leading consumer durable / auto companies and using technology tools like mobile apps to ensure seamless resolution of Issues and optimize customer satisfaction. Enhance team performance and productivity by strategic management of resources and process improvements.Customer Service operations: Leading the delivery of customer service to Client customers across regions through the Regional Customer Service team.Field Engineering:Technical Adjustment for all products and adherence to AOP.Ensure Focus test are done as per requirement of Q Tech / MarketingImprovements for minimizing adjustment losses & complaints exhibiting continuous improvements.Devise strategy around technical training on tyre inspections.Call Centre Management: Registration, allocation & tracking system for customers / Dealers / OEs.Create capability to converse in regional languages.Leverage call-centre for market insight through periodic dealer surveys etc.Dealer Satisfaction Achievement:Drive overall customer satisfaction metrics as measured by annual third-party survey.Develop and implement clear set of KPIs that take Client to the path of being the unquestioned leader in aftersales service for both PBUs.To achieve > 80% Dealer Satisfaction ratio through relevant and effective measures.Complaint Resolution Management:
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  • 10 - 14 yrs
  • 30.0 Lac/Yr
  • Oman
Workshop Incharge Workshop Manager Sales and Service Manager Customer Care Manager Customer Support Manager Cummins Engine Generator Overhauling Generator Overhauling Walk in
10 Yrs experience in sales Service of Cummins Products like Generator overhauling Knowledge of Cummins Engine , Control systems and able to handle customer supportCandidate Must be BE/B.Tech
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  • 3 - 9 yrs
  • 37.5 Lac/Yr
  • Australia
Food Service Supervisor Food Service Manager Food Beverage Service Food & Beverage Supervisor Customer Service Supervisor Guest Service Supervisor Food Processing Food Production
Requirements:High school diploma or equivalent.Previous experience in food service management.3+ years of experience in relevant field.Knowledge of food safety regulations.Must have a valid permit to work in Australia/Canada or must be ready to secure one.Job Duties/Responsibilities:Supervise food service staff and ensure adherence to policies.Maintain high-quality customer service and resolve issues.Plan menus, manage inventory, and control costs.Ensure compliance with safety and sanitation regulations.Train and develop staff to improve performance.Create and manage employee schedules.Lead by example and foster teamwork among staff.
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Service Manager (3-4 Years)

Impact HR & KM Solutions

  • 3 - 4 yrs
  • 5.0 Lac/Yr
  • Nashik
Budget Management Contract Negotiation Project Management Quality Assurance Team Leadership Technical Knowledge Training and Development Problem Solving Data Analysis Inventory Management Risk Management Customer Service Vendor Management Service Delivery Process Improvement Conflict Resolution Customer Relationship Management
Key ResponsibilitiesTeam Leadership: Hiring, training, and supervising technicians, service advisors, and support staff.Workflow Optimization: Managing the schedule of the service floor to ensure jobs are completed on time.Customer Resolution: Handling escalated customer complaints and ensuring a First Time Right (FTR) approach to repairs.Financial Management: Tracking the department's revenue, managing expenses, and ensuring the service center meets its profit targets.Quality Control: Monitoring the quality of work performed and ensuring compliance with safety and industry standards.Inventory Management: Overseeing the availability of spare parts and tools required for service operations. Required SkillsTechnical Expertise: A deep understanding of the products being serviced (e.g., if in an auto-center, knowledge of engine mechanics).Soft Skills: High emotional intelligence to deal with frustrated customers and manage a diverse technical team.Analytical Thinking: Ability to read Service Dashboards and identify why certain metrics (like Turnaround Time) are lagging.Operational Management: Mastery of ERP or Service Management software (like Salesforce Service Cloud or industry-specific DMS).
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Customer Service Manager

Impact HR & KM Solutions

Customer Relationship Customer Care Customer Support Customer Service Operations Customer Service Management Customer Handling Customer Service Manager Walk in
Supervise day-to-day operations in the customer service department.Respond to customer service issues in a timely manner.Create effective customer service procedures, policies, and standards.Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.Implement an effective customer loyalty program.Maintain accurate records and document all customer service activities and discussions.Assess service statistics and prepare detailed reports on your findings.
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Looking For Service Operations Manager

Helpto Manpower Consultancy

  • 4 - 5 yrs
  • 6.5 Lac/Yr
  • Greater Noida
Service Desk Ser Desk Manager
Infrastructure Management: Oversee servers (physical/virtual), networks, storage, cloud services (AWS, Azure), and applications.User & Support Services: Manage help desk, desktop support, and provide Level 1-3 support, resolving user issues.System Reliability: Monitor performance, ensure uptime, manage backups, and develop disaster recovery/business continuity plans.Security & Compliance: Implement security protocols, manage firewalls, antivirus, and ensure compliance with regulations.Team & Vendor Management: Lead IT staff, manage vendors, negotiate contracts, and manage budgets.Strategic Planning: Plan for future IT needs, implement new technologies, and align IT with business objectives.
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Banquet Manager Vacancies in Canada

World Overseas services LLP

  • 3 - 9 yrs
  • 40.0 Lac/Yr
  • Canada
Customer Manager Customer Service Manager Customer Relationship Manager Customer Activation Manager Customer Service Officer Head Customer Service Customer Relation Officer Customer Development Officer
Scheduling reservations.Operating the facilities profitably.Planning well so each event runs smoothly.Checking all bills are paid on time.Managing your food and beverage team.Briefing staff and checking the room set-up before the event.
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  • 3 - 9 yrs
  • 40.0 Lac/Yr
  • British Columbia +1 Canada
Food Service Supervisor Food Service Manager Food Beverage Service Food & Beverage Supervisor Customer Service Supervisor Guest Service Supervisor Food Processing Food Production
Requirements:High school diploma or equivalent.Previous experience in food service management.3+ years of experience in relevant field.Knowledge of food safety regulations.Must have a valid permit to work in Australia/Canada or must be ready to secure one.Job Duties/Responsibilities:Supervise food service staff and ensure adherence to policies.Maintain high-quality customer service and resolve issues.Plan menus, manage inventory, and control costs.Ensure compliance with safety and sanitation regulations.Train and develop staff to improve performance.Create and manage employee schedules.Lead by example and foster teamwork among staff.
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Accounts Officer - Full Time

World Overseas services LLP

  • 3 - 9 yrs
  • 37.5 Lac/Yr
  • Canada
Accounts Officer Head Accounts Service Account Manager Channel Account Manager Group Account Manager Inside Account Manager National Account Manager Accounts Head
Detail-oriented Accounts Officer for maintaining accurate financial records. Key duties include processing invoices, reconciling ledgers, and assisting with audits. Knowledge of accounting software required
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Looking For Senior Service Manager

Lakshmi North East Solutions (LNES)

  • 3 - 6 yrs
  • 3.0 Lac/Yr
  • Amingaon Guwahati
Diesel Generator Machine Solar Power System High Voltage System Mechanical & Electrical Troubleshooting Preventive & Corrective Maintenance Client Relationship Management Technical Support & Consultation Inventory & Spare Parts Management
- Recruit, train, and lead a high-performing team of field service technicians, engineers, and support staff.- Conduct regular performance evaluations, provide mentorship, and implement continuous professional development programs.- Oversee daily operations of the service department, ensuring timely and efficient execution of service requests, installations, and maintenance activities.- Develop and implement preventive and corrective maintenance schedules to minimize equipment downtime.- Establish and maintain strong relationships with key clients, addressing their service needs and concerns promptly.- Monitor customer feedback and implement improvements to enhance service quality and customer satisfaction.- Prepare and manage the service department's budget, tracking expenses related to labor, parts, and equipment.- Identify cost-saving opportunities without compromising service quality.- Ensure all service activities comply with industry standards, safety regulations, and company policies.- Stay updated with the latest technological advancements in diesel generators, solar panels, and related systems.- Oversee the management of service parts inventory, ensuring availability of critical components for timely repairs.- Coordinate with procurement to source quality parts and materials at competitive prices.- Maintain accurate records of service activities, including work orders, service reports, and maintenance logs.- Generate and analyze service performance reports, identifying trends and areas for improvement.- Develop and implement strategies to enhance service efficiency, reduce response times, and improve customer satisfaction.
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Opening For Supervisor

Lakshmi North East Solutions (LNES)

  • 3 - 6 yrs
  • 3.5 Lac/Yr
  • Guwahati
Electrical Supervisor Team Leadership Technical Oversight Safety Compliance Preventive Maintenance Performance Management Technical Expertise Power Supply System Electrical Testing Power Load Analysis Service Delivery Manager
- Supervise and lead a team of technicians, engineers, or customer service representatives, ensuring high performance and efficiency.- Provide guidance, mentorship, and training to team members to enhance skills and productivity.- Monitor daily operations, ensuring all tasks are completed according to schedules and in line with company standards.- Ensure timely resolution of service issues and customer complaints, ensuring minimal service disruption.- Oversee the implementation of quality control measures to maintain service reliability and customer satisfaction.- Manage workforce scheduling, ensuring optimal coverage for all shifts and efficient use of resources.- Assist team members in troubleshooting complex technical issues related to telecom networks, hardware, or software.- Ensure customer service is delivered in a professional, efficient, and courteous manner, addressing any customer concerns promptly.- Maintain accurate records of work orders, inventory, and equipment status for operational tracking.- Organize and conduct regular training sessions for new and existing team members on telecom products, services, and systems.- Ensure that all team members are aware of and adhere to workplace safety protocols, especially when working with complex telecom equipment and installations.- Coordinate with the engineering, sales, and customer service departments to ensure alignment on project goals and customer needs.
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Customer Service Officer

Lakshmi North East Solutions (LNES)

  • 2 - 5 yrs
  • 2.3 Lac/Yr
  • Guwahati
Customer Relationship Customer Service Customer Support Customer Acquisition Presentation Skills
1. Identify opportunities for upselling or cross-selling relevant products/services based on customer needs and preferences.2. Meet set sales targets through effective communication and persuasion.3. Educate customers on how to use products or services, ensuring they get the most value from their purchases.4. Provide tips or guides for troubleshooting common issues and assist with product set-up or installation as needed.5. Take ownership of challenging or high-priority customer issues, ensuring they are resolved with a focus on customer satisfaction.6. Maintain professionalism under pressure and handle sensitive situations with tact and diplomacy.7. Represent the company's brand positively in all customer interactions.8. Ensure that customers feel valued, respected, and heard, contributing to an overall positive company reputation.9. Handle payment and billing inquiries, ensuring accuracy in transactions.10. Ensure that all customer orders are processed accurately and efficiently, updating customers on the status of their orders.11. Maintain in-depth knowledge of the companys products, services, and policies to provide informed recommendations to customers.12. Offer tailored solutions based on individual customer needs and preferences.13. Collect customer feedback on products and services to help the company improve its offerings.14. Report recurring issues or customer pain points to management to identify potential improvements or product developments.15. Build strong and lasting relationships with customers through regular follow-ups and personalized communication.16. Promote customer loyalty by ensuring a positive experience and by providing proactive support.17. Maintain accurate records of customer interactions, transactions, and feedback in the companys CRM system.18. Ensure all data is kept up to date and compliant with the companys data protection policies.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
Guest Relationship Management Passport Checking Executive Guest Representative Guest Handling Uest Guest Services Guest Service Officer Flight Attendant Flight Steward Air Hostess Ground Staff Cabin Crew Crew Manager
Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.
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Fresher hiring for Cabin Crew

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Chennai
Guest Relationship Management Passport Checking Executive Guest Representative Guest Handling Uest Guest Services Guest Service Officer Flight Attendant Flight Steward Air Hostess Ground Staff Cabin Crew Crew Manager
Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.
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Air Hostess Flight Attendant Flight Steward Flight Supervisor Cabin Crew Crew Manager Airlines Cabin Crew Guest Service Manager Guest Service Officer Guest Relations Guest Representative Ground Staff Airport Staff
As an Air Hostess, your main responsibility is to ensure the safety and comfort of passengers aboard a flight. You will greet passengers as they board, assist with storing luggage, serve meals and drinks, and provide information and assistance throughout the flight. You will also be responsible for conducting safety demonstrations and procedures in case of emergencies.Skills required for this role include excellent communication and customer service skills, the ability to remain calm under pressure, and a professional and friendly attitude.
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  • 9 - 15 yrs
  • 100.0 Lac/Yr
  • Malta
Automobile Sales Sales Staff Automobile Sales Executive Automobile General Sales Manager Automobile Components Automobile Technology Automobile Mechanical Automobile Manufacturing Automobile Denter Automobile Service Manager Production Manager Production Head Production Officer
Job SummaryAutomobile Production Staff are responsible for assembling vehicles on the production line, ensuring quality standards, operating machinery, and maintaining a safe and efficient manufacturing environment. This role is hands-on and requires attention to detail, teamwork, and adherence to production schedules in an automotive manufacturing facility.Key ResponsibilitiesAssembly and Manufacturing:Assemble vehicle components (e.g., engines, chassis, body parts, interiors) according to blueprints, specifications, and standard operating procedures (SOPs).Operate assembly line tools, robotic equipment, welding machines, and power tools safely and efficiently.Install parts such as wiring, seats, dashboards, tires, and trim using hand tools or automated systems.Quality Control:Inspect completed assemblies for defects, ensuring compliance with quality standards (e.g., ISO/TS 16949 or IATF 16949).Perform tests on vehicles or sub-assemblies (e.g., leak checks, electrical tests) and report issues to supervisors.Maintain production records, including part counts, defect logs, and downtime reports.Safety and Maintenance:Follow all health, safety, and environmental (HSE) protocols, including wearing PPE (personal protective equipment) like safety glasses, gloves, and steel-toed boots.Perform basic machine maintenance, cleaning workstations, and reporting equipment malfunctions.Participate in safety drills, Kaizen events, and continuous improvement initiatives (e.g., Lean Manufacturing, 5S methodology).Teamwork and Efficiency:Collaborate with team members to meet daily production targets and shift goals.Rotate between workstations as needed and assist in other areas during peak production.Adhere to just-in-time (JIT) production schedules to minimize inventory and waste.Required Qualifications and SkillsEducationHigh school diploma or equivalent (GED).Vocational training or certification in automotive assembly, welding, or manufacturing preferred.Experience1-2 years in manufacturing, assembly, or automotive production (entry-level positions often provide on-the-job training).Familiarity with automotive parts and assembly processes is a plus.SkillsTechnical: Basic mechanical aptitude, ability to read technical drawings/blueprints, proficiency with hand/power tools.Soft Skills: Strong attention to detail, manual dexterity, ability to work in a fast-paced environment, teamwork, and problem-solving.Physical: Ability to stand for 8-12 hour shifts, lift up to 50 lbs (23 kg), and perform repetitive tasks.Other: Basic computer literacy for logging data; knowledge of English (or local language) for safety instructions.Work EnvironmentShift Work: Rotating shifts (day/night, weekends) in a factory setting with high noise levels, temperatures varying from hot to cold.Location: Typically in automotive plants (e.g., near suppliers like Ford, Toyota, Tesla, or local manufacturers).PPE Required: Hard hats, safety vests, gloves, ear protection.Compensation and Benefits (Typical)Salary: $15-25 USD/hour (or equivalent; varies by location, experience, and company-e.g., higher in unionized plants).Benefits: Health insurance, paid time off, overtime pay (1.5x rate), retirement plans, employee discounts on vehicles.Career Growth: Opportunities to advance to team lead, quality inspector, or technician roles with training.
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  • 10 - 20 yrs
  • Saudi Arabia
Account Manager Accounts Officer Accounts Head Head Accounts National Account Manager Channel Account Manager Technical Account Manager Service Account Manager Inside Account Manager Group Account Manager
OverviewAn Account Manager is a professional responsible for managing relationships with clients or customers, ensuring their needs are met, and driving business growth. They act as a bridge between a company and its clients, focusing on retention, upselling, and problem-solving. This role is common in sales, marketing, and customer service sectors, such as technology, finance, healthcare, and B2B services. Account Managers often work in teams, reporting to sales directors or executives, and may handle multiple accounts simultaneously.Key ResponsibilitiesClient Relationship Management: Build and maintain strong relationships with key clients, acting as their primary point of contact for inquiries, feedback, and support.Sales and Upselling: Identify opportunities to expand business with existing clients, such as recommending additional products/services and negotiating contracts.Account Strategy: Develop and execute strategies to meet client goals, including performance tracking, reporting on metrics like revenue growth and satisfaction scores.Problem Resolution: Address client issues promptly, coordinating with internal teams (e.g., product, support) to ensure resolutions and minimize churn.Reporting and Analysis: Monitor account performance, prepare regular reports, and analyze data to forecast trends and recommend improvements.Negotiation and Contracts: Handle renewals, pricing discussions, and contract amendments to secure long-term partnerships.Required Skills and CompetenciesSoft Skills: Strong communication (verbal and written), interpersonal abilities, negotiation, and relationship-building. Empathy, adaptability, and problem-solving are crucial for handling diverse client personalities.Hard Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot), data analysis tools (e.g., Excel, Google Analytics), and presentation tools. Knowledge of industry-specific software or regulations may be needed.Other Traits: Time management, resilience under pressure, and a customer-centric mindset. Bilingual abilities can be an asset in global roles.Education and ExperienceEducation: Typically a bachelor's degree in business, marketing, communications, or a related field. Some roles accept associate degrees or equivalent experience.Experience: Entry-level positions often require 1-3 years in sales, customer service, or account coordination. Mid-level roles need 3-5 years, with senior positions demanding 5+ years and proven track records in client retention or revenue growth.Certifications: Optional but beneficial, such as Certified Sales Professional (CSP) or CRM-specific certifications.Work Environment and ScheduleOften office-based or hybrid, with travel for client meetings. Standard 40-hour workweeks, but may include evenings or weekends for urgent client needs. Remote work is increasingly common, especially post-pandemic.Salary and CompensationSalaries vary by location, industry, and experience. In the US, entry-level Account Managers earn $50,000$70,000 annually, mid-level $70,000$100,000, and senior roles $100,000+ plus bonuses (10-20% of base salary). Benefits often include health insurance, commissions, and performance incentives. Global averages are similar, adjusted for cost of living (e.g., higher in tech hubs like San Francisco or London).Career Path and ProspectsEntry Points: Start as a sales representative, customer service rep, or junior account coordinator.Advancement: Progress to Senior Account Manager, Account Director, or roles like Sales Manager or Key Account Manager. With experience, transition into consulting, product management, or executive positions.Job Outlook: Strong demand due to emphasis on customer retention; projected growth of 5-10% in sales roles (per US Bureau of Labor Statistics). Industries like SaaS and e-commerce offer the most opportunities.For tailored advice, consider your industry or locationresources like LinkedIn or Glassdoor provide real job postings and reviews. If you have a specific sector in mind, I can refine this further.
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Account Manager Accounts Officer Accounts Head Head Accounts National Account Manager Service Account Manager Inside Account Manager Accountant Accountant Tally Depot Accountant Office Accountant Branch Accountant Factory Accountant CPA Accountant
Required Skills and CompetenciesCommunication: Excellent verbal and written skills for articulating value propositions and negotiating terms.Interpersonal: Strong relationship-building abilities, empathy, and active listening to understand client pain points.Analytical Thinking: Ability to analyze data, forecast trends, and make data-driven decisions.Problem-Solving: Quick resolution of issues, often under pressure.Technical Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot), Microsoft Office, and industry-specific tools.Adaptability: Flexibility to handle diverse client personalities and evolving business needs.Soft Skills: Time management, organization, and the ability to multitask in a fast-paced environment.Education and ExperienceEducation: Typically a bachelor's degree in business, marketing, communications, or a related field. Advanced degrees (e.g., MBA) can be advantageous for senior roles.Experience: Entry-level positions may require 1-3 years in sales, customer service, or account coordination. Mid-level roles often need 3-5 years of experience, with senior positions demanding 5+ years, including leadership in client management.Certifications: Optional but beneficial, such as Certified Account Management Professional (CAMP) or industry-specific credentials (e.g., in tech or finance).Challenges and TipsCommon Challenges: Balancing multiple accounts, dealing with difficult clients, and meeting quotas in competitive markets.Tips for Success: Focus on proactive communication, continuous learning (e.g., via LinkedIn or industry webinars), and networking. Building a personal brand can open doors to higher opportunities.If this isn't what you meant (e.g., if it's about a specific industry or Account Manage refers to something else like account management in finance), provide more details for a tailored response!
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